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2014 Remote Support Trends: Rapid Expansion of Device Coverage and Workflow Options Continues

Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn

Get Comprehensive Mobile-Cloud Enterprise Security

Published By: MobileIron     Published Date: Sep 26, 2017
The shift toward modern mobile-cloud technologies is forcing organizations to completely rethink their approach to endpoint security. For instance, while credential-based security is enough to secure access in an IT-controlled desktop environment, it doesn’t transfer to the mobile-cloud world
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mobileiron, mobile, cloud, enterprise, security, endpoint security
    
MobileIron

Why VMware Horizon 7 Is a Better Choice Than Citrix XenDesktop

Published By: VMware AirWatch     Published Date: Feb 21, 2017
More organizations are choosing Horizon 7 over Citrix XenDesktop and XenApp because Horizon offers a more comprehensive and feature-rich solution. The three key architectural advantages that Horizon has over Citrix are a trusted platform, flexible delivery options, and workspace environment management. Download this whitepaper to learn how VMware Horizon® 7 helps IT manage, control, and protect all Windows resources at the speed required and with the efficiency that business demands, delivering desktops and applications through a single platform to end users anytime, anywhere, on any device.
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VMware AirWatch

IT Service Management Blueprint: Consolidate - Get Control of Your Service Desk

Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow

Minimizing Cost of Managing Microsoft Endpoints

Published By: Promisec     Published Date: Mar 20, 2012
One of the greatest challenges to enforcing IT security and compliance lies at the endpoints, especially within Microsoft infrastructures. Learn how agentless technology has become mandatory in seeing, analyzing, and fixing Windows endpoint issues.
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endpoint, endpoint management, endpoint control, compliance, it compliance, security, security compliance, agentless, microsoft, windows, registry keys, windows registry, windows processes, windows services, agent, desktop management, windows registry, asset discovery, asset management, asset inventory
    
Promisec

Solve the application visibility challenge with NetScaler Insight Center

Published By: Citrix Systems     Published Date: Nov 10, 2014
Citrix NetScaler helps your organization fully optimize, secure and control the delivery of all enterprise and cloud services. NetScaler Insight Center and ActionAnalytics deliver unprecedented visibility and enables real-time control in response to network traffic from a variety of services such as native web and mobile apps and virtual desktops.
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optimization, enterprise, cloud services, mobile apps, virtual desktop, visibility, enterprise, organization, insight, real-time, traffic, native web, application, action analytics, netscaler, solve, control, wireless, storage
    
Citrix Systems

Secure By Design

Published By: Citrix Systems     Published Date: Jul 17, 2015
Reduce the work need to provide better security.
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data, data protection, access control, security task, application, desktop virtualization, compliance, business intelligence, productivity, virtualization, cloud computing
    
Citrix Systems

Understand the Four Phases of A Cyber Attack

Published By: McAfee     Published Date: Feb 06, 2013
There is no single anti-malware product that can block all malware infiltration and subsequent activity. The only way to combat the malware threats is through an end-to-end, integrated, real-time, context-aware, holistically-managed system.
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threat protection, security threat landscape, malicious sites, phases of network attack, social engineering, configuration error, persistant code, rootkits, website filtering, device control, buffer overflow, physical file transfer, desktop firewall, web filtering, email filtering, web gateway, email gateway, application control, application whitelisting, host ips
    
McAfee

The International Language of Business

Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery, remote access, disaster recovery
    
Citrix Online HiDef

Making Collaboration Work for the 21st Century's Distributed Workforce

Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester white paper examines three surprising findings from a recent study of working behaviors that impact how businesses communicate and collaborate with an increasingly distributed workforce.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery, remote access, disaster recovery
    
Citrix Online HiDef

How a Nonprofit Cuts Audio Conferencing Costs by 50%

Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This new case study explores how HiDef CorporateT from Citrix Online Audio enables the American Cancer Society to cut audio conferencing costs by nearly 50% - savings that bolster the organization's core mission.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery, remote access, disaster recovery
    
Citrix Online HiDef

The Value of Web-based Audio Conferencing

Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
In this IDC Analyst Connection, Robert Mahowald, IDC research director, explores the value of Web-based audio conferencing and how it enables organizations to better manage users and costs.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery, remote access, disaster recovery
    
Citrix Online HiDef

How Audio Conferencing Usage is Changing and Why It Matters to You

Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This new Frost & Sullivan executive brief explores today's trends in audio conferencing, the impact of a diverse user base and how pricing models are evolving to match use.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery, remote access, disaster recovery
    
Citrix Online HiDef

The Power of Virtual Collaboration in Project Management

Published By: GoToMeeting     Published Date: Jul 29, 2011
Watch this on-demand Webinar to hear Terrence Gargiulo, president of MakingStories.net, share stories of how companies use virtual collaboration technology to address these challenges and effectively manage projects.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting

Empowering the Team Process

Published By: GoToMeeting     Published Date: Aug 02, 2011
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting

Business Collaboration in the Cloud

Published By: GoToMeeting     Published Date: Aug 02, 2011
This new SandHill Group white paper explores recent study findings to better understand the powerful advantages of SaaS technologies in addressing the training challenges of a global market, virtual teams and an ever-changing business climate.
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gotomeeting, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToMeeting

Download a Free Trial & Give users what they need with Desktop Authority

Published By: ScriptLogic     Published Date: Aug 30, 2010
Organizations need a comprehensive solution to cope with the many challenges present in managing Windows desktops. Desktop Authority enables organizations to centrally configure, manage, secure and support desktops from a simple, easy to use interface. It provides the most flexible and granular control over desktops and user settings in the market today no product can offer.
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scriptlogic, desktop authority, computer-based management, desktop management tool, validation logic, software deployment, reporting, remote support, remote access, remote network management, desktop management
    
ScriptLogic

Supporto di AirWatch per Office 365

Published By: VMware AirWatch     Published Date: Nov 12, 2015
Recentemente, una delle domande più comuni dei clienti è: “In che modo AirWatch supporta Office 365?” Molti chiedono se AirWatch possa controllare l’accesso ad Office 365 (O365) non solo sul loro sistema del desktop aziendale, ma soprattutto dai dispositivi mobili. Per fortuna AirWatch® by VMware® fornisce un alto livello di assistenza in modo che le aziende possano sfruttare al meglio O365 sui loro dispositivi mobili e la nostra recente integrazione con VMware® Identity Manager fornisce il primo framework nel settore del controllo di accesso flessibile per garantire che tutte le applicazioni di lavoro, tra cui O365, possano ottenere l’accesso solo da dispositivi gestiti e conformi.
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airwatch, emm, office365, cloud, software development, it management, wireless, knowledge management, platforms, data management, business technology
    
VMware AirWatch

Presenting Online: Creating Visual Stories that Resonate!

Published By: GoToWebinar     Published Date: Aug 01, 2011
Watch this on-demand webinar to hear pioneer presentation innovator Nancy Duarte, CEO of Duarte Design, demonstrate how to apply the methods in her book, Resonate: Presenting Visual Stories That Transform Audiences, to build meaningful connections with audiences that compel them to action. Her groundbreaking work details a new way of structuring presentations that helps the presenter create a human connection with audiences.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar

Webinars 2.0: Maximizing Webinars with Social and Interactive Engagement

Published By: GoToWebinar     Published Date: Aug 02, 2011
This new white paper identifies strategies for maximizing your webinar program, uncovers key trends related to the benefits and use of webinars and provides valuable insights from survey respondents and other industry experts.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar

A Webinar Organizer's Checklist

Published By: GoToWebinar     Published Date: Aug 02, 2011
This Webinar Success white paper provides guidelines on how to produce and manage successful Webinars - from the first (and most important) step of defining purpose and expectations to quantifying results after the event.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships

Published By: GoToWebinar     Published Date: Aug 02, 2011
This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar

How to Create High-Conversion Content for Lead Generation: 5 Key Questions Answered

Published By: GoToWebinar     Published Date: Aug 02, 2011
A recent MarketingSherpa Webinar on the topic of high-conversion content uncovered five burning questions from participants about specific types of content. This brief explores these questions and offers advice and strategies for content creation and distribution.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar

How to Create & Run a Winning Webinar Series eGuide

Published By: GoToWebinar     Published Date: Aug 02, 2011
This new eGuide outlines best practices for creating and delivering a successful Webinar series that gives your organization a solid competitive edge.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources, meeting, desktop, sharing, resources, virtualization, cloud, green it, desktop management, access control, desktop security, remote, data recovery
    
GoToWebinar
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