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Customer Care_Forrester Wave - Conversational Computing

Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
In Forrester’s evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q3'19

Hybrid Edge: data at the right time, at the right place

Published By: Flexential     Published Date: Jul 17, 2019
In a data environment that’s become increasingly centralized by public cloud services, the “edge” is emerging as a critical solution for reducing latency for network-based services. Consumption habits of services and the need for analytics are shifting beyond core population centers, becoming local and even hyper-local within a region or city. As the online population continues to grow and new services emerge, the ability to handle data traffic securely – close to the customer or application – will become a common pattern for the new service evolution.
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Flexential

Top 10 global bank drives 5X faster IT project delivery with an application network

Published By: MuleSoft     Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation. Read this whitepaper to learn: How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints. The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development. How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
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MuleSoft

Achieving Rapid AIX Data Recovery for Credit Union Core Processing Applications

Published By: Vision Solutions     Published Date: Feb 18, 2008
Continuous member service is an important deliverable for credit unions, and. the continued growth in assets and members means that the impact of downtime is affecting a larger base and is therefore potentially much more costly. Learn how new data protection and recovery technologies are making a huge impact on downtime for credit unions that depend on AIX-hosted applications.
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vision, high availability, ibm, aix, cdp, core union, as/400, data protection, database security
    
Vision Solutions

Free Trial: Replay 4 for Instant Backup of HR Email and Content from Windows application servers

Published By: AppAssure Software     Published Date: Jul 14, 2010
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
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appassure, sql, hyper-v, windows, vmware, replay, windows server, application server, disaster recovery
    
AppAssure Software

Building an Agile Infrastructure for DevOps

Published By: HPE APAC     Published Date: Jun 20, 2017
Enterprise IT is in the throes of a fundamental transformation from a careful builder of infrastructure that supports core enterprise applications to a lean and lively developer of business-enabling applications powered by infrastructure. But why is this change happening now at all, and why now? Read this paper to find out more.
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infrastructure, devops, agile, hpe, it transformation, enterprise
    
HPE APAC

The Business Value of Cisco UCS for Big Data and Analytics

Published By: Cisco EMEA     Published Date: Mar 05, 2018
The competitive advantages and value of BDA are now widely acknowledged and have led to the shifting of focus at many firms from “if and when” to “where and how.” With BDA applications requiring more from IT infrastructures and lines of business demanding higher-quality insights in less time, choosing the right infrastructure platform for Big Data applications represents a core component of maximizing value. This IDC study considered the experiences of firms using Cisco UCS as an infrastructure platform for their BDA applications. The study found that Cisco UCS contributed to the strong value the firms are achieving with their business operations through scalability, performance, time to market, and cost effectiveness. As a result, these firms directly attributed business benefits to the manner in which Cisco UCS is deployed in the infrastructure.
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big data, analytics, cisco, value, business, enterprise
    
Cisco EMEA

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, collaboration
    
Pega

Forrester EMSS

Published By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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Adobe

Fastest Speed, Highest Security: The Co-engineering of Oracle's New M8 Systems

Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX

Secure and Efficient Infrastructure for Scale-Out and Cloud

Published By: Oracle CX     Published Date: Oct 20, 2017
Oracle’s new cloud platform, included a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in memory and can prevent hacking explo
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Oracle CX

New SPARC S7 Servers for Cloud & Scale-Out

Published By: Oracle CX     Published Date: Oct 20, 2017
On Thursday June 30th, we announced Oracle’s new cloud platform, including a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in
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Oracle CX

Next-Generation Secure Infrastructure Platform - Oracle SPARC M8 Launch Webcast

Published By: Oracle CX     Published Date: Oct 20, 2017
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security. The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
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Oracle CX

Accelerate Business Agility with Faster Server Refresh Cycles

Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. The more up to date the infrastructure, the more capable it is of supporting the scale and complexity of a changing application landscape. Current-generation applications must be supplemented and eventually supplanted with next-generation (also known as cloud-native) applications — each with very different infrastructure requirements. Keeping infrastructure up
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Dell EMC & Intel

4 Ways Hyper-Converged Lowers TCO for Core Applications VS. Cloud

Published By: Dell EMC & Intel     Published Date: Aug 03, 2018
When running core workloads, consider hyper-converged infrastructure. Solutions like Dell EMC VxRail simplify operations and significantly reduce TCO. Recent research from Evaluator Group shows how VxRail compares to AWS On-Demand: Learn how to lower TCO with Evaluator Group’s full analysis
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Dell EMC & Intel

Driving digital transformation from the top floor to the shop floor with Dell Technologies OEM & IoT

Published By: Dell EMEA     Published Date: Jun 14, 2019
The manufacturing industry has always been at the forefront of embracing new ways of doing things faster, smarter and better. Today, we’re at a fascinating inflection point. Industry 4.0 — a long-used term in manufacturing — has become increasingly mainstream, due to the availability of affordable IoT infrastructure, the desire to gain new business insights from data plus the arrival of advanced connectivity technologies, such as 5G. As a solution builder, you can help your manufacturing customers realize benefits in the era of new industrial revolution. We can help you manage data across the entire manufacturing process and supply chain, from the edge to the core to the cloud, speeding up you application development and compressing time to market. Our team of engineers and project managers are ready to help you design and build solutions on Tier 1 infrastructure to meet your unique requirements. Download this eBook to learn how to take advantage of Industry 4.0 and deliver Next Gen
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Dell EMEA

Modernize your SAP from edge, to core, to cloud E-guide

Published By: Dell EMEA     Published Date: Aug 20, 2019
Eliminate complexity and siloed IT for SAP landscapes. Industry - leading Intel based SAP HANAready compute, storage, CI/HCI, networking and data protection solutions from Dell EMC span from edge to core to cloud. Make SAP available anytime, anywhere—providing coverage for the entire business with solutions that aren’t confined to a single location. Support all your SAP workloads and enjoy world-record SAP application performance. The Dell EMC PowerEdge and broader portfolio of solutions for SAP modernizes your IT, reduces risk and simplifies IT management.
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Dell EMEA

Save Time and Achieve Payback with 6th Generation Intel® Core™ i5 Processors

Published By: Dell     Published Date: Nov 15, 2016
Make your employees happier, increase their performance and reduce IT support costs by upgrading to a Latitude 5470. Dell partnered with Principled Technologies to create three productivity-based workflows to see how quickly the new Dell Latitude E5470 laptop powered by the latest 6th generation Intel® Core™ i5-6300U processor performed compared to previous generations. • Starting computer and programs is 33% faster • Opening/using several applications at one time is 29% faster • Preparing a video is 18% faster How do these substantial performance improvements pay for themselves and make your employees happier? Read on.
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windows, processors, laptop, system information, intel core, project management, electronic test and measurement
    
Dell

IDG Assessment Tool

Published By: HP     Published Date: Dec 05, 2014
This assessment is composed of a core set of comparative questions, and the option to be assessed in any of three key areas: computing economics, service delivery and business performance. After a half-decade of cost cutting and shrinking IT budgets, the compute infrastructure that powers the enterprise now is typically inefficient, slow and not optimized for business outcomes. It is better suited to the economic realities of 2010 rather than the rigors of the application workloads, delivery models & business expectations of today driven by cloud, mobility, security and big data megatrends. As a result, there is a significant gap between what businesses expect from technology and what IT can deliver.
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server, performance, efficiency, application, infrastructure, information technology, mobility, cloud, storage, data, speed, software
    
HP

IDG Assessment Tool

Published By: HPE     Published Date: Feb 11, 2015
This assessment is composed of a core set of comparative questions, and the option to be assessed in any of three key areas: computing economics, service delivery and business performance. After a half-decade of cost cutting and shrinking IT budgets, the compute infrastructure that powers the enterprise now is typically inefficient, slow and not optimized for business outcomes. It is better suited to the economic realities of 2010 rather than the rigors of the application workloads, delivery models & business expectations of today driven by cloud, mobility, security and big data megatrends. As a result, there is a significant gap between what businesses expect from technology and what IT can deliver.
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HPE

Why ECM is a core technology at this nonprofit integrated healthcare organization

Published By: Hyland Software     Published Date: Jun 16, 2016
Within six months of implementing ECM in just one department, Sharp HealthCare experienced so many benefits, it wanted to expand the solution across its entire organization, integrating it with its EMR and other core applications.
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healthcare, technology, information technology, solutions, best practices, business management, process management, business process management, productivity
    
Hyland Software

Service Provider's Perspective: Designing the Next Generation Data Center

Published By: NetApp     Published Date: Dec 05, 2016
Here are the five core principles for monetizing your storage like never before and winning more customer applications than ever for your cloud and hosted services. These are your keys to the next generation data center.
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NetApp

Making a Successful Move to the Cloud for Core Enterprise Applications

Published By: Workday Nordics     Published Date: Sep 19, 2018
Read this whitepaper from CIO.com to understand why cloud architecture holds the most promise for today’s organisations and to gain valuable tips for evaluating cloud solutions.
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workday, workday technology, digital strategy, cloud solutions
    
Workday Nordics

Forrester Wave Report The Forrester Wave™: Full-Stack Public Cloud Development Platforms, N

Published By: Google     Published Date: Dec 03, 2018
This Forrester research looks at how 7 full-stack public cloud development platform providers perform against a 31-criteria evaluation. The most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and Oracle — were researched, assessed, and scored. Download the complete report and find out how each provider measures up and helps application development and delivery professionals make the right choices.
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Google

FICO Seeds The Cloud OpenShift Enterprise by Red Hat Powers Innovative Cloud Solution

Published By: Red Hat     Published Date: Jun 23, 2016
FICO, a data analytics software company, wanted to diversify into new markets its core offering of providing on-premise software to major corporations. To do this, the company launched FICO Analytic Cloud, a cloud delivery channel that enables FICO to serve organizations of all sizes. FICO Analytic Cloud was first launched in 2013 and provides Platform-as-a-Service (PaaS) access to FICO Decision Management Platform, which allows customers to use FICO tools and technology to create, customize, and deploy applications and services. FICO Decision Management Platform is built on OpenShift Enterprise by Red Hat, which provides the PaaS tools and support FICO needed to rapidly scale the platform and Analytic Cloud.
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technology, data, enterprise, best practices, software, database development, software outsourcing, web development, productivity
    
Red Hat
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