core beliefs

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Change the World of Customer Service: Build a Customer-First Foundation to Stay Ahead of the Game

Published By: Genesys     Published Date: Jan 24, 2013
This whitepaper discusses a deeper logic to multichannel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
Tags : 
customer service, collaboration, multi-channel communication, genesys, core beliefs, media-savvy customer, knowledge management, enterprise applications, business technology, telecom
    
Genesys

Building a Customer-first Foundation to Stay Ahead of the Game

Published By: Genesys     Published Date: Apr 25, 2013
This whitepaper discusses a deeper logic to multi-channel communication - addressing the needs of today’s media-savvy customer with your company’s need for an integrated strategy of core beliefs and a foundation to grow on.
Tags : 
customer service, collaboration, multi-channel communication, genesys, core beliefs, media-savvy customer, application integration, application performance management, best practices, business activity monitoring, business process management, call center management, call center software, change management, corporate governance, customer interaction service, customer relationship management, customer satisfaction, enterprise software
    
Genesys
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