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A guide to implementing buyer-to-seller chat for marketplaces

Published By: SendBird     Published Date: Nov 14, 2019
Why buyer-to-seller chat for marketplaces? Experts understand marketplace apps as a challenge in scaling both supply- and demand-side at the same time. Once trust and sufficient liquidity are achieved, the value of marketplaces shift to fostering transparent and efficient transactions. There’s no better way to connect buyer and seller than in-app messaging. Real-time messaging connects your marketplace’s buyers and sellers across multiple apps and platforms so they can engage and inform both supply and demand to transact more quickly. This creates more efficient transactions for the marketplace platform. Jeff Jordan, former eBay and current General Partner of Andreessen Horowitz, said that to manage a marketplace well you need to “Maintain complete transparency in the marketplace so that participants (especially buyers but sellers too) have perfect information on products and their pricing [...] Focus heavily on safety so the marketplace is as safe as possible to create the trust requi
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SendBird

Agile Business – The New Directive for IT

Published By: NTT Ltd.     Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
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NTT Ltd.

Unwrapping Holiday Fraud: Insights to Protect Your Business & Drive eCommerce Revenue

Published By: Riskified     Published Date: Nov 04, 2019
To maximize success, eCommerce merchants need to be familiar with the unique shopping behavior and fraud trends of the holiday season. We’ve identified six key ‘sub-seasons’ and insights pertaining to geographies, channels and shipping methods - to give actionable tips to ensure a safe and profitable season. This report explores how merchants can stay competitive and boost revenue, while meeting the sophisticated expectations of holiday shoppers. What you will get from this report: 1. Tools to enable more cross-border eCommerce: Get insights to help you capitalize on the holiday season’s opportunities 2. Fraud trends for different segments of the holiday season: Better manage risk during the most lucrative quarter for eCommerce merchants 3. Insights on six key holiday sub-seasons: Identify unique consumer preferences to boost revenue
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Riskified

ESG report - The numbers that are changing the world

Published By: KPMG     Published Date: Oct 15, 2019
We’re seeing a global trend towards responsible investing. Increasingly, institutional investors are recognising the potential for ESG factors to affect the valuation and financial performance of the companies they invest in. At the same time, consumer demand for responsible investments is surging, especially from the younger generation. “Responsible” or “sustainable” finance and a focus on environmental, social and governance (ESG) factors have moved firmly into the mainstream today. This booklet presents the proof to address the issues around responsible investment implementation: statistics from across investment markets that show how significant this shift is.
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KPMG

Employee Experience Management Solutions from SAP

Published By: SAP EMEA Global     Published Date: Sep 13, 2019
Managing employee experiences is not about pinpointing a single event or moment. People leaders need the ability to collect feedback at every moment that matters and take action to close experience gaps. With Employee Experience Management solutions from SAP, you can use a wide range of employee listening mechanisms across a variety of engagement channels to create a “digital open door.”
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SAP EMEA Global

What’s fueling the digital transformation of businesses everywhere?

Published By: Schneider Electric     Published Date: Nov 04, 2019
What is digital transformation? Why is everyone talking about it? And what can it do for me? Across every level of your company, people are asking themselves these questions. The Global Digital Transformation Benefits Report provides answers. It’s based on data points from over 230 cases of digital transformation from around the world, in data centers, buildings, infrastructure, and industry. The results paint a compelling picture of what digital transformation can do for businesses of all types. A selection of key findings: - On average, digital transformation helped our customers save 35% on engineering costs. - Our customers cut an average of 28% off their energy costs. - Digital transformation efforts drove productivity gains by an average of 24%.
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digital transformation, digital transformation in business, digital transformation in healthcare, iot, data centers, buildings, infrastructure, industry
    
Schneider Electric

The ATS Buyer's Guide

Published By: Workable     Published Date: Oct 09, 2019
Do you need an ATS? Broadly speaking, we’ve found three common scenarios driving the search for a better way to hire: Growing pains - companies with growing pains are typically looking for some predictability and structure across candidate sourcing and hiring. Drowning in email and spreadsheets - companies are looking for more efficient ways to manage candidates and collaborate as a team Outdated software - companies are looking for a modern, efficient approach to deliver on the original promise of an ATS A modern ATS, chosen with the right criteria, will relieve these common pain points. Take a step back and think about how your recruiting could be improved with the right tool.
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Workable

Enterprise Cybersecurity Adoption Trends across Asia-Pacific

Published By: Juniper Networks     Published Date: Sep 26, 2019
Businesses in the Asia-Pacific (APAC) region manage many disparate security tools, frequently without a centralized information management platform. They also suffer a deluge of threat alerts, although only a small percentage of these require further investigation.
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Juniper Networks

SD-WAN Buyer’s Guide

Published By: Juniper Networks     Published Date: Sep 26, 2019
"SD-WAN largely exists today to support two key enterprise transformations: multicloud and the software-defined branch (SD-Branch). Multicloud has changed the center of gravity for enterprise applications, and with that, has changed traffic patterns too. No longer does traffic need to flow to enterprise data center sites or central internet peering points and breakouts. That’s because most traffic from users and devices in the enterprise campus and branch today goes to cloud-based applications scattered across a host of clouds. It’s neither economical nor efficient to haul traffic over WAN-dedicated links to a central enterprise site. So to optimize the cost and performance of multicloud-bound traffic, modern WAN edge routers, often called customer premises equipment (CPE), are now equipped with hybrid WAN links and routing. Hybrid WAN interfaces may include WAN provider-dedicated links such as MPLS, as well as direct internet links over xDSL, broadband and 4G/LTE wireless."
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Juniper Networks

More than 80% of Organisations in Asia are not Protected Against Today's Threats

Published By: Juniper Networks     Published Date: Sep 26, 2019
"This Ovum white paper is sponsored by Juniper Networks. It reveals that organisations need to update and upgrade their cybersecurity postures to defend themselves against today's threats. More than 80% of organisations in Asia are not protected against today's threats. Many of them depend on security investments made years ago, which cannot defend against new and emerging threats. The arrival of new technologies including cloud computing, the Internet of Things, mobility, bring your own device (BYOD), and social media have massively increased attack surfaces and expanded the threat landscape. Over the past two years, there has been a global infestation of ransomware attacks, which have wrought destruction across a growing number of businesses. Crypto-jacking, attacks on critical infrastructure, and data exfiltration are now commonly affecting businesses and consumers alike. The financial impact of these attacks is increasing rapidly and has already cost some organisations hundreds o
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Juniper Networks

Briefing: Industry 4.0 - Lessons for C-suite leaders

Published By: KPMG     Published Date: Jun 10, 2019
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations. Read this briefing to discover: • why I4.0 transformation demands a cross-functional approach • how to get planning for I4.0 transformation the right way round • how to identify the best opportunities to create value • critical enablers for I4.0 transformation • five questions to ask for smarter I4.0.
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KPMG

Transformation story: Improve performance by making smarter decisions

Published By: KPMG     Published Date: Jun 10, 2019
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network. Read this story to discover: • how data and analytics can transform operational performance • the benefits of using decision-support tools in the middle office • key lessons for getting your plans for digital transformation right.
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KPMG

Report - Reshaping Finance: Building the service delivery model of the future

Published By: KPMG     Published Date: Jul 31, 2019
From intelligent automation to advanced analytics, disruptive technology will enable the finance function to provide all of its services more effectively and efficiently. Find out how technology will change the way finance delivers transactional services, expert services and business partnering, Read this report to discover: • how automation in finance can deliver expert services more reliably and with smaller workforces • how to design an agile workforce of humans and technologies • how the finance function will shift to be part of a cross-functional analytics model that provides key insights to the business
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KPMG

Why Being Data Driven Isn’t Enough

Published By: Oracle     Published Date: Sep 26, 2019
We live in a data-rich world. From visitor behavior on websites and social media interactions to mobile app usage and device communications across the Internet of Things, brands are inundated with data.
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Oracle

Go Further With Cross-Channel Marketing

Published By: Oracle     Published Date: Sep 30, 2019
We know. There’s a lot to keep up with. And get to the bottom of. As the universe of marketing evolves, shape-shifting from one minute to the next, the importance of building muscle memory around new topics is undeniable. At Oracle, we get it. Which is why we created a series of guides about what’s trending in modern marketing. They’ll get you up to speed on pivotal trends in less time – with less effort – so you can get back out there. Because sitting on the sidelines isn’t really your thing.
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Oracle

Streamlining the Customer Experience

Published By: Oracle     Published Date: Sep 30, 2019
Let’s just get to the core of the issue: The customer experience (CX) is broken. Legacy technology is way behind and it creates a distorted view of the customer. Though it provides behavioral, demographic, and preference data, most martech doesn’t link important data silos together to deliver the bold multichannel experience always-on customers want. How can marketers stay competitive in a data-driven world with outdated technology behind their decision-making? Simple. They can’t. In order to course correct the customer experience, marketers need: • The ability to build a holistic customer view that incorporates preferences, behaviors, and personalization across multiple devices and channels • A way to manage B2B and B2C CX at every touchpoint Can your technology do all this? Let’s look into that.
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Oracle

Cross-Channel Orchestration Fundamentals

Published By: Oracle     Published Date: Sep 30, 2019
Today’s consumers are demanding: They have become more unforgiving of a poor customer experience and expect interactions on their desktop and mobile devices to be responsive, intuitive, and easy-to-use. Marketers understand that delivering the most relevant experience is the key to gaining continued satisfaction and loyalty from their digital consumers.
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Oracle

The 3 Recommendations for Cloud Security

Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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CloudHealth by VMware

Top 10 Best Practices for Cloud Security Posture Management

Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, “Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities”1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware

The 3 Recommendations for Cloud Security

Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Regardless of whether your data resides on-premises, in the cloud, or a combination of both, you are vulnerable to security threats, data breaches, data loss, and more. Security is often cited as a concern for organizations who are migrating to the public cloud, but the belief that the public cloud is not secure is a myth. In fact, the leading public cloud service providers have built rigorous security capabilities to ensure that your applications, assets, and services are protected. Security in the public cloud is now becoming a driver for many organizations, but in a rapidly evolving multicloud environment, you must keep up with changes that might impact your security posture. This eBook outlines the three core recommendations for cloud security across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
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CloudHealth by VMware

Comparing Security Across The Three Main Cloud Providers

Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Both the speed of innovation and the uniqueness of cloud technology is forcing security teams everywhere to rethink classic security concepts and processes. In order to keep their cloud environment secure, businesses are implementing new security strategies that address the distributed nature of cloud infrastructure. Security in the cloud involves policies, procedures, controls, and technologies working together to protect your cloud resources, which includes stored data, deployed applications, and more. But how do you know which cloud service provider offers the best security services? And what do you do if you’re working on improving security for a hybrid or multicloud environment? This ebook provides a security comparison across the three main public cloud providers: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). With insight from leading cloud experts, we also analyze the differences between security in the cloud and on-premises infrastructure, debunk
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CloudHealth by VMware

Top 10 Best Practices for Cloud Security Posture Management

Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, “Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities”1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware

The C-Suite Guide to Digital Business Transformation

Published By: Sage     Published Date: Oct 16, 2019
Across every industry, C-level executives are focusing on innovation and technology to improve the efficiency and performance of their businesses. Now more than ever they need to develop strategies that make their organizations relevant, memorable and competitive in an era where digital business transformation is not just a goal, it’s a continuous, speeding journey. Why must your C-level executives choose to invest so much time and effort in digital business transformation?
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Sage

AA Ireland Transforms Itself and Insures Predictable Success

Published By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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TIBCO Software

Manufacturing Intelligence: Keep Your Processes Under Control

Published By: TIBCO Software     Published Date: Jul 22, 2019
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support. At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
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TIBCO Software
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