customer agility

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Creating the Network for the Future Digital Financial Institution

Published By: Juniper Networks     Published Date: Aug 10, 2017
The digital, connected world is fundamentally changing the dynamics of the financial services industry. Consumers expect anytime and anywhere access with a customer experience commensurate with the Internet world, while fintech start-ups disrupt established value chains, driving a need to deliver faster innovation. This is creating tremendous pressure on the network, with escalating demands for performance and agility, while cost control and compliance imperatives remain as dominant as ever. This paper looks at optimal strategies for CIOs and CTOs, exploring how the future network needs to evolve to both drive operational effectiveness and enable business change, while assessing key investment and strategic considerations for equipping the network for the digital financial institution.
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security information, security management, event management, system security, system management, risk management, security infrastructure, it infrastructure, privilege management, system authentication
    
Juniper Networks

IBM InfoSphere Data Replication

Published By: IBM     Published Date: Jul 26, 2017
To compete in today’s fast-paced business climate, enterprises need accurate and frequent sales and customer reports to make real-time operational decisions about pricing, merchandising and inventory management. They also require greater agility to respond to business events as they happen, and more visibility into business activities so information and systems are optimized for peak efficiency and performance. By making use of data capture and business intelligence to integrate and apply data across the enterprise, organizations can capitalize on emerging opportunities and build a competitive advantage. The IBM® data replication portfolio is designed to address these issues through a highly flexible one-stop shop for high-volume, robust, secure information replication across heterogeneous data stores. The portfolio leverages real-time data replication to support high availability, database migration, application consolidation, dynamic warehousing, master data management (MDM), service
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ibm, infosphere, data replication, security, data storage
    
IBM

Mini Digibook: Oracle Cloud At Customer

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Cloud technology has changed everything—it has been one of the biggest transitions in the IT industry over the past three to four decades. Today’s customers require greater agility and faster innovation, and need the flexibility to run their workloads both in the public cloud and on premises with a predictable and transparent IT cost structure. Learn more in this new mini digi book. (Digital awareness asset/.pdf of value proposition for OCM and new Oracle Exadata Cloud Machine)
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Oracle PaaS/IaaS/Hardware

Red Hat JBoss Integration Solutions Increase Customer Agility

Published By: JBoss Developer     Published Date: Oct 21, 2016
CenturyLink needed to optimize operational cycle time and save money within its IT setup, including reducing time to deploy applications. The company migrated from Oracle to Red Hat and selected Red Hat JBoss Fuse to integrate its applications and incoming data. The new solution has increased IT agility while lowering costs.
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software, flexibility, customer agility, competitive advantage, open source, application integration, enterprise software
    
JBoss Developer

How Hyperconverged Infrastructure Helps Businesses Meet the Challenges of Tomorrow

Published By: VMware     Published Date: Apr 09, 2019
More than 10,000 customers are using VMware vSAN to quickly adopt hyper-converged infrastructure to accelerate their IT modernization initiatives, reduce their total cost of ownership, and increase their businesses agility in preparation of future needs. Read some of their stories and see how hyper-converged infrastructure powered by vSAN can ease the burden of infrastructure management and create new possibilities for your business.
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VMware

Manufacturing Meaningful Relationships

Published By: Salesforce     Published Date: May 02, 2016
The future of consumer goods companies.
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salesforce, consumer goods, customer relationships, meaning, value, agility, customer experience, enterprise applications, business technology
    
Salesforce

Journey To Agility: Why You Need a Cloud Management Platform

Published By: VMWare EMEA     Published Date: Oct 23, 2017
Today, applications facilitate commerce on a global scale. They play a key role in delivering products and services to customers, a role that directly affects the success of the business. Companies that rapidly deploy, update, and manage business applications have a competitive advantage. To maintain this fast pace, many organizations have adopted a hybrid cloud—a combination of private and public clouds—to become more agile. But true agility isn’t easy
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA

SAP on AWS Overview

Published By: Amazon Web Services     Published Date: Oct 09, 2017
Enterprise customers can take advantage of the many benefits provided by Amazon Web Services (AWS) to achieve business agility, cost savings, and high availability by running their SAP environments on the AWS Cloud. Many Enterprise customers run SAP production workloads on AWS today; including those that run on NON-SAP DBs (Oracle, MS SQL, DB2) or on SAP DBs (SAP HANA, SAP ASE). To support the demand of high memory instances, AWS have disclosed their SAP HANA instance roadmap (8TB and 16TB in 2018) and just made 4TB x1e instances available. A few examples of how AWS helped SAP customers cut costs, improve performance and agility include BP reducing 1/3 of their SAP infrastructure cost, Zappos successfully migrating to SAP HANA on AWS in less than 48 hours and enabling a major Healthcare and Life Science company to run BW on HANA with 30% better performance vs. on premise. This guide is intended for SAP customers and partners who want to learn about the benefits and options for running SAP solutions on AWS, or who want to know how to implement and operate their SAP environment effectively on AWS.
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storage, networking, management, aws, sap, infrastructure, lower tco, capex, opex
    
Amazon Web Services

The Journey to SAP Agility – Transitioning Tips to SAP S/4HANA

Published By: Panaya     Published Date: May 31, 2018
When it comes to investing in ERP systems, improving the efficiency and responsiveness of business processes is a top concern for SAP customers. However, among IT professionals, safe delivery is of higher priority than ERP digitalization or starting an IT agility transformation. With SAP S/4HANA, this no longer needs to be a compromise. When moving to SAP S/4HANA, IT professionals need to implement not only the technical upgrade of SAP S/4HANA but also the required customizations, which necessitate an intensive amount of business collaboration and software delivery. And for that to happen, IT needs an enterprise agile delivery solution to gather and implement the business requirements to SAP S/4HANA as quickly as possible without business disruption. Read this white paper to discover how you can transition to SAP S/4HANA and achieve true enterprise agile delivery — a new standard to deliver changes to your SAP environment. Topics include: › Sync business and IT to ensure your ERP solu
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Panaya

BPM for Dummies

Published By: IBM     Published Date: May 28, 2015
Business Process Management For Dummies, 2nd IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.
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business process management, bpm, bpm solutions, customer satisfaction, automation, decision management, business management, business process automation, customer relationship management
    
IBM

The Future of IT: From Chaos to Service Automation

Published By: ServiceNow     Published Date: Mar 24, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use the Web apps they use at home. Integration remains difficult, because it's sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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future it, service automation, it workload, integration, data centers, mobile devices, software-as-a-service, web apps, it management, enterprise applications
    
ServiceNow

Dell Software Solutions To Meet Your Mission Needs

Published By: Dell     Published Date: Feb 04, 2016
Dell Software has been chosen by over 95% of Federal agencies to complete their missions. Our federal government services and solutions are designed to be future-ready, and we’ve done it all without locking customers into proprietary technology. They’re based on open standards, and they’re modular and easily scalable to give your organization the flexibility and agility it needs to capitalize on every opportunity - even the ones that don’t yet exist. We hope this document, along with the simplified procurement of DLT Solutions, will provide enough help to get your mission needs executed.
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dell, software, government, technology, federal, enterprise applications
    
Dell

What is the business cost of content chaos?

Published By: IBM     Published Date: Nov 10, 2016
Within any organization, business content – applications, forms, reports, office documents, audio, video, and social media – is poorly managed and often out-of-reach of critical business processes. And, when business content is invisible, unclassified or unmanaged, it creates chaos. Content chaos causes a breakdown in the flow of information between an organization and its customers, its partners and even within itself – failures that often impact customer engagement, business agility, and the capacity to collaborate securely and effectively. It's time you learn how to put your business content to work.
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ibm, analytics, ecm, business cost, business process, enterprise applications, business technology
    
IBM

IBM Data Replication

Published By: IBM     Published Date: Aug 23, 2017
To compete in today’s fast-paced business climate, enterprises need accurate and frequent sales and customer reports to make real-time operational decisions about pricing, merchandising and inventory management. They also require greater agility to respond to business events as they happen, and more visibility into business activities so information and systems are optimized for peak efficiency and performance. By making use of data capture and business intelligence to integrate and apply data across the enterprise, organizations can capitalize on emerging opportunities and build a competitive advantage.
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ibm, data replication, inventory management, competitive advantage
    
IBM

BPM for Dummies

Published By: IBM     Published Date: Sep 11, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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bpm, ibm, customer satisfaction, cognitive technologies
    
IBM

BPM for Dummies

Published By: IBM     Published Date: Oct 19, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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business process management, ibm, cognitive technology, bpm
    
IBM

The IT Innovator's Guide to Digital Transformation in Financial Services

Published By: Comcast Business     Published Date: Feb 06, 2017
The right network can enable banks and financial services firms to provide service that spans the branch office to the home office or mobile device, offering a seamless customer experience no matter how their business is conducted. It is imperative, then, that banks understand the impact their network has on the speed, agility and flexibility of the systems that serve their customers, which ultimately impacts their bottom line.
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Comcast Business

Decision management provides critical link to operational agility

Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
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operational agility, technological transformations, digital disruptions, decision management
    
Group M_IBM Q1'18

SAP on AWS Solutions

Published By: Amazon Web Services     Published Date: Apr 16, 2018
New and existing SAP customers can confidently deploy their mission-critical workloads on AWS knowing that AWS and SAP have worked closely to test and certify that the AWS Cloud meets the stringent performance and availability needs of SAP workloads. Hundreds of enterprise SAP customers run SAP solutions on AWS and are achieving increased flexibility, performance, and security, while simultaneously cutting their costs by migrating to AWS. Download our whitepaper: Leveraging the Cloud for Speed, Agility and ROI.
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Amazon Web Services

Meet expectations in an always-connected high-tech market

Published By: Dassault Systèmes     Published Date: May 09, 2018
Today’s thriving High-Tech sector is driven by shrinking product lifecycles, rapid innovation, distributed engineering/manufacturing—and highly demanding customer expectations. The industry needs to deliver on multiple fronts, including: • Embed customer-centric innovation throughout the lifecycle: Only with customer experience at the core can companies stay ahead. • Tame ideas into executable products: Detecting early trends and using customer feedback is vital. • Manage complexity better: Increasing visibility of all product data helps build and manage digital models to use in every business function from R&D to field service. • Create relevant connected systems: High-Tech innovators use IoT for an ongoing dialogue of customers, devices and manufacturers. • Provide agility to compete on software, hardware and service: Customers want value from every interaction. Download your targeted industry analysis to learn more.
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Dassault Systèmes

Get The Most From Your CRM

Published By: DocuSign UK     Published Date: Aug 08, 2018
In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to meet the speed of business. Enterprises of all sizes and types are adopting CRMs as the norm. CRMs offer a single source of customer information and reduction in paper. Most importantly, they allow companies to do business more rapidly and with greater agility. Read this eBook to learn how you can extend the value of your CRM system to see increases in operational efficiency, lead conversion, customer satisfaction, and sales revenues.
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DocuSign UK

Cloud Services Brokerage for Dummies

Published By: Liaison Technologies     Published Date: Apr 03, 2012
Read Cloud Services Brokerage for Dummies® to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.
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liaison, cloud, cloud services, cloud services brokerage, for dummies, dummy, dummies, csb, business, business value, customer, predictions, enterprises, suppliers, opportunities, transaction, accuracy, flexibility, agility, adapt
    
Liaison Technologies

Briefing: The Future of IT – Preparing for modern delivery of IT

Published By: KPMG     Published Date: Jun 06, 2019
Organisations increasingly need a delivery model for technology that can keep pace with the market. This is about more than doing the basics faster. Find out what ‘modern delivery’ looks like. Read this briefing to discover: • why modern deliver is a key enabler for the customer-centric, connected enterprise • how organisations can make better decisions before development begins • how future development teams will be organised • how to adjust policies and controls to create space for innovation • critical steps for achieving frictionless agility at scale.
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KPMG

Shift Left Performance Monitoring

Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Today, organizations of all sizes recognize the value of an agile software delivery process. Agility is the foundation for cost–efficiency, competitiveness, high team morale and customer satisfaction. Yet most organizations face an agility paradox in that the more agile their software delivery workflow becomes, the higher the risk that instability or unpredictability will be introduced and undercut the investment they make in software production. Fortunately, there is a solution to this conundrum. It’s called shift–left monitoring, and it allows your company to maximize agility in software delivery without assuming undue risks. This e–book explains how you can achieve agility and stability at the same time to streamline the path to digital transformation and innovation by shifting monitoring to the left of your software delivery workflow.
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CA Technologies EMEA

Power Digital Experience

Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
It’s More Difficult Than Ever to Deliver a Five-Star Experience. To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations. As a result, you need ways to measure the metrics that really matter, namely: engagement, loyalty and satisfaction. It’s also imperative that you match agility with quality, making application performance a priority goal for everyone—from the business to marketing to IT. Finally, you need to future-proof your business by rapidly adopting the latest technologies and innovations that will meet—and exceed— customers’ expectations.
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CA Technologies EMEA
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