customer relations

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Deliver Application Integration Projects in Days

Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Discover how to complete more application integration projects by delivering in days what used to take months of custom programming.  Find out how an appliance-based approach to application integration uses “configuration, not coding” to dramatically simplify and accelerate integration projects, while cutting costs by up to 80%.
Tags : 
erp, crm, integration, data integration, application integration, castiron, cast iron, scm, supply chain, customer relationship management, business integration, enterprise resource planning
    
Cast Iron Systems

Integration Appliances: Finally an Integration Solution for Midsized Companies

Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Midsized companies face the challenge of integrating key applications while keeping risks low, costs down, and schedules short.  Explore three approaches to application integration and discover a quick and cost-effective way to get your critical applications to work together without custom code or burdening specialist resources, ensuring rapid ROI for your application investment.
Tags : 
application integration, data integration, crm, erp, customer relationship, castiron, cast iron, eai, business integration, enterprise resource planning
    
Cast Iron Systems

Building a Case for Mobile Apps

Published By: CDW     Published Date: Oct 10, 2013
Five key items can help reap solid ROI from launching a mobile application strategy. Organizations are demonstrating their interest in mobile apps with their checkbooks.
Tags : 
increase revenue, mobile apps, apps, mobility, mobile device, trademonster, productivity with apps, customer relationships management, crm, mobile app development, mobile hardware, mobile product, wireless, business integration, application integration, business technology
    
CDW

Top 3 Reasons Why Customers Build Virtual Infrastructures on the EMC VNX Family

Published By: CDW     Published Date: Apr 04, 2016
Read more to learn why customers prefer the EMC VNX family over other storage vendors!
Tags : 
storage vendors, customer relations, best practices, virtual infrastructure, business intelligence, infrastructure
    
CDW

Top 3 Reasons Why Customers Build Virtual Infrastructures on the EMC VNX Family

Published By: CDW - EMC     Published Date: Apr 07, 2016
Read more to learn why customers prefer the EMC VNX family over other storage vendors!
Tags : 
storage vendors, customer relations, best practices, virtual infrastructure, infrastructure, business intelligence
    
CDW - EMC

What’s Next for Brands in E-Commerce

Published By: ChannelAdvisor     Published Date: Nov 29, 2017
"The percentage of consumers making purchases online has officially outpaced those who don’t. But what does this mean for brands? Once tethered largely to wholesale and resale, the door has been opened for brands to try a variety of selling options. And they are. The time is now for brands to step into the e-commerce game and figure out the best approach for them. In this white paper, we’ll dive into six critical components that all brands should be watching as the industry evolves: - Customer connections - Relationships with retailers - Quality of product content - Marketplace management - Social commerce influence - Big data for brands"
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ecommerce, retail, advertising, selling online, online shopping, online advertising, manufacturer, marketing
    
ChannelAdvisor

Customer Success Story Seattle Cancer Care Alliance

Published By: Cherwell Software     Published Date: Apr 07, 2016
Seattle Cancer Care Alliance (SCCA) serves as the clinical arm for research and treatment studies for Fred Hutchinson Cancer Research Center, University of Washington Medicine, and Seattle Children’s. The organization’s outsourced IT service desk operated adequately, but a desire for financial savings, enriched customer relationships, and improved HIPAA compliance drove SCCA to seek out another solution.
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best practices, customer support, business intelligence, business optimization, business management
    
Cherwell Software

Commercial Banking: Enhancing Customer Relationships

Published By: Ciber     Published Date: Jun 28, 2016
View this video to find out how banks realise that implementing digital processes will enhance the relationship they have with their customers.
Tags : 
commercial banking, bank industry, customer relationships, digital banking
    
Ciber

Commercial Banking: Enhancing Customer Relationships

Published By: Ciber     Published Date: Jun 28, 2016
View this video to find out how banks realise that implementing digital processes will enhance the relationship they have with their customers.
Tags : 
commercial banking, digital banking, customer relationship, customer relationship management, customer satisfaction, customer service
    
Ciber

Are You Providing Your Customers With The Satisfying Experience That Will Keep Them Coming Back

Published By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
Tags : 
cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer, customer experience roadmap, barriers to information, barriers to connectivity, converging networks, ip communication tools, customer interaction service, customer relationship management, customer service
    
Cisco

The Omnichannel Experience

Published By: Cisco     Published Date: Oct 06, 2015
Read more to learn more about the omnichannel value proposition, and why it represents the next generation of contact center technology.
Tags : 
omnichannel, contact center, contact center solutions, crm, customer relationship management, contact center technologies, it management, knowledge management, enterprise applications, business technology
    
Cisco

The Business Value of Cisco UCS Integrated Infrastructure Solutions

Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
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Cisco

TEI of Cisco TrustSEC

Published By: Cisco     Published Date: Jun 21, 2016
Enterprises are leveraging advancements in what IDC calls “3rd Platform” technologies — cloud, Big Data, mobility, and social — to create new business opportunities and gain competitive advantage. These trends are putting more pressure on IT organizations to transform their datacenter operations to better support business initiatives aimed at reducing costs, increasing revenue, and strengthening customer relationships. This has driven increased demand for converged or integrated systems that provide the tools needed to reduce capital costs, improve operational efficiencies and, ultimately, increase agility within the datacenter.
Tags : 
    
Cisco

Cisco Spark Board

Published By: Cisco     Published Date: Sep 20, 2017
Niklas Golve presenterar Spark som plattform och Spark Board. Detta är plattformen som gör företag mer produktiva, sparar tid och resurser.
Tags : 
platform management, customer relations, platform innovation, product development, predictive management, business innovation
    
Cisco

Cloud Managed IT for the Modern Business

Published By: Cisco EMEA     Published Date: Dec 13, 2017
Modern networks are vast and complex, spanning the globe to make information available to everyone within an organization and have begun to encompass new areas of technology. The Internet has unlocked tremendous new capabilities and technologies, but these innovations require persistent and reliable network connectivity. Salesforce’s© Customer Relationship Management (CRM) cloud product for example is now widely used by businesses for its significantly lower cost and overhead when compared to on-premise predecessors. The cloud is driving an insatiable demand for faster, more reliable network access, and for IT organizations the pressure is on.
Tags : 
connectivity, network, management, configuration, security, reliability, meraki
    
Cisco EMEA

Cloud Managed IT For The Modern Business

Published By: Cisco EMEA     Published Date: Mar 05, 2018
Modern networks are vast and complex, spanning the globe to make information available to everyone within an organization and have begun to encompass new areas of technology. The Internet has unlocked tremendous new capabilities and technologies, but these innovations require persistent and reliable network connectivity. Salesforce’s© Customer Relationship Management (CRM) cloud product for example is now widely used by businesses for its significantly lower cost and overhead when compared to on-premise predecessors. The cloud is driving an insatiable demand for faster, more reliable network access, and for IT organizations the pressure is on.
Tags : 
management, scalability, business, enterprise, technology
    
Cisco EMEA

Creating 'always-on' Customer Service

Published By: Citrix     Published Date: Oct 20, 2016
This whitepaper explores how retailers must consider a number of important technological trends when developing strategies to support an exceptional customer and employee experience.
Tags : 
customer experience, customer relationship, customer service, strategies for digital retail, digital experience, cloud computing, citrix, customer relationship management, customer satisfaction
    
Citrix

The Next Frontier for Support Centers: Customer Experience Management

Published By: Citrix Online     Published Date: Jul 01, 2010
This new smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Tags : 
citrix online tech, support center, customer experience management, contact center, crm, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer service
    
Citrix Online

Extending Your Competitive Edge: A New Model for High-Touch Self-Service

Published By: Clearvale by BroadVision     Published Date: Aug 21, 2009
The move towards self-service is clearly about mitigating costs. But self-service models can also deliver significant benefits to users when they combine the best of online convenience with the insight and personal touch of an experienced sales or service rep.
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self service, customer service, customer relationship management, crm, live support, online help, online support, cost control, self-service, call center, call center management, broadvision
    
Clearvale by BroadVision

eGovernment: Using Web Technology for Cost Efficiency and Improved Service

Published By: Clearvale by BroadVision     Published Date: Aug 21, 2009
This white paper considers the drivers behind the move to e-government, the need for relationship management and the complexity of e-government value chains. It also outlines a solution that government entities can deploy to address this top priority of information management and sharing.
Tags : 
collaboration, egovernment, government, e-government, customer relationship management, constituent, constituents, citizens, citizen, information management, broadvision
    
Clearvale by BroadVision

Creating Competitive Advantage in Demanding Retail Environments

Published By: CommercialWare     Published Date: Feb 28, 2007
This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.
Tags : 
as/400, web sphere, customer relationship management, customer service, ebusiness, enterprise software, supply chain management, manufacturing, cross-channel, datavantage, commercialware
    
CommercialWare

Growing Gift Card Demand Evokes Change

Published By: CommercialWare     Published Date: Mar 06, 2007
Customers enjoy buying and receiving gift cards. The new challenge is for retailers to provide gift cards that mesh with the way customers want to use the cards. Many early systems cannot efficiently support the changes in demand.
Tags : 
customer service, customer interaction service, customer relationship management, gift cards, datavantage, commercialware, ebusiness
    
CommercialWare

CRM Comparison Chart - Compare Top 19 CRM Brands In USA

Published By: CompareBusinessProducts     Published Date: Dec 06, 2010
Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.
Tags : 
comparebusinessproducts, crm comparison chart, customer relationship management, integration, application integration, customer interaction service, customer satisfaction, customer service, ebusiness
    
CompareBusinessProducts
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