customer relationship

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Integration in the Age of the Customer

Published By: TIBCO     Published Date: May 15, 2013
In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Learn what you should take into account when preparing your integration initiatives.
Tags : 
integration, customer, cloud, customer relationships, customer service, integration strategy, application integration, application performance management, best practices, business integration, business intelligence, change management, customer interaction service, customer relationship management
    
TIBCO

Top 10 Features Small and Medium Businesses Need in a CRM Solution

Published By: Salesforce.com     Published Date: May 14, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
Tags : 
crm solutions, crm technology, customer relationship management, saas crm
    
Salesforce.com

8 Key Plays for Sales Success

Published By: Salesforce.com     Published Date: May 14, 2013
Transforming Your Business with Salesforce. Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
Tags : 
salesforce, salesforce app, sales application, crm, customer relationship management, saas crm
    
Salesforce.com

Social Sales eBook: A Prerequisite to #winning

Published By: Salesforce.com     Published Date: May 14, 2013
Social Sales eBook: Find out which profile wins the most deals and how all your sales reps can be more successful.
Tags : 
social sales, case study, ceb, salesforce, customer relationships, social enterprise, salescloud, servicecloud
    
Salesforce.com

Boost Your Direct Marketing Success with Prepaid Incentive Cards

Published By: First Data     Published Date: Apr 25, 2013
Traditional direct mail campaigns often deliver anemic response rates and direct mail campaigns sweetened with discounts don’t fare much better. Poor results combined with escalating printing and mailing costs and changing consumer expectations means that businesses must find more effective ways to get consumers’ attention.
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direct mail, gift cards, prepaid incentive, coupon, call to action, incentive cards, direct marketing, customer experience, lead generation, customer engagement, foot traffic, grand opening, customer data, consumer behavior, relationship marketing, loyalty program, direct response, mailing list, card activation, shopping patterns
    
First Data

The Social Enterprise: CRM & Expense Management Integration

Published By: Concur     Published Date: Apr 17, 2013
This report explores how organizations can leverage technologies driven by cloud computing and mobile apps, and the benefits gained from integrating travel and expense management solutions with Customer Relationship Management (CRM) solutions.
Tags : 
cloud computing, mobile, social enterprise, crm, expense management, expense management integration, mobile for business
    
Concur

Top 15 Discrete Manufacturing Software Vendors Revealed

Published By: Business Software     Published Date: Apr 04, 2013
More and more, manufacturers realize, that for increased productivity, they need a fully integrated, job-based manufacturing software system that has functionality for quoting, scheduling, job tracking, costing, purchasing, performance metrics and customer relationship management to name a few. In this white paper, Business-Software.com profiles the leading discrete manufacturing software vendors.
Tags : 
business-software.com, top 15 vendors, discrete manufacturing software, revealed
    
Business Software

Top 10: Features Small and Medium Businesses Should Seek in a CRM Solution

Published By: Salesforce.com     Published Date: Mar 22, 2013
Just as small businesses come in many varieties, CRM solutions span the spectrum from contact management capabilities all the way to full-featured customer relationship management,
Tags : 
salesforce, crm, crm solutions, business technology
    
Salesforce.com

Vail Resorts Creates Epic Experiences with Customer Intelligence

Published By: SAS     Published Date: Mar 20, 2013
How Vail Resorts Is Redefining Targeted Marketing with the Help of SAS®
Tags : 
customer experience, crm, relationship management, marketing, customer intelligence, customer data, analytics
    
SAS

How to Leave Voicemails that Prospects Return

Published By: beep! Directed Voicemail     Published Date: Mar 12, 2013
Download this white paper to learn about the insights from B2B sales experts on how to properly use voice mail to drive more response.
Tags : 
voicemail, beep!, sales strategy, crm, customer relationship management, calling center strategy, business technology
    
beep! Directed Voicemail

Forrester Report: Using the Empowered Customer to Power Revenue Growth

Published By: Forrester (Presented by Brother)     Published Date: Feb 22, 2013
In this exclusive 31-page Forrester report brought to you by Brother, you will see why smart companies view customer empowerment as an opportunity to grow revenues by deepening customer relationships.
Tags : 
customer empowerment, opportunity, grow, revenue, influence, power, forrester, networking, knowledge management, it career advancement, business technology, research
    
Forrester (Presented by Brother)

Top 10 Features Small and Medium Businesses Need in a CRM Solution

Published By: Salesforce     Published Date: Feb 21, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
Tags : 
crm, cloud, salesforce, marketing, app, application, saas, customer relationship management, social
    
Salesforce

A Quick Peek at the Salesforce App

Published By: Salesforce     Published Date: Feb 21, 2013
What can Salesforce do for you? This ebook is a great first step to your answer. Download it now and get a taste of the world's #1 sales, service, and marketing app. Download now.
Tags : 
crm, cloud, salesforce, marketing, app, application, saas, customer relationship management, social, application integration, application performance management, best practices, business analytics, business integration, business intelligence, business management, business process automation
    
Salesforce

Social Business in the Cloud

Published By: IBM     Published Date: Jan 09, 2013
Deepen your customer relationships. Drive operational effectiveness. Optimize your workforce. Read this solution brief to see how using IBM SmartCloud for Social Business services to become a social business can help your organization simplify.
Tags : 
ibm, social business cloud, cloud business, cloud software, cloud computing, simplify, enhance, it management, data management, business technology, data center
    
IBM

Become a social business in the cloud

Published By: IBM     Published Date: Jan 07, 2013
Download this whitepaper to deepen your customer relationships, drive operational effectiveness and optimize your workforce.
Tags : 
business technology
    
IBM

Oracle Fusion CRM: The New Standard for CRM Customer Video

Published By: Oracle     Published Date: Jan 07, 2013
Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.
Tags : 
oracle, crm, customer video, the new standard
    
Oracle

Analytics: The real-world use of big data

Published By: IBM     Published Date: Dec 05, 2012
Today companies are striving to provide a more customer-centric experience. Being able to understand and predict customer behavior can help forge a lasting, profitable relationship between customers and your company.
Tags : 
analytics, data, customer behavior, insights, ibm, it management, it career advancement, business technology
    
IBM

Analytics: The real-world use of big data (Study)

Published By: IBM     Published Date: Dec 05, 2012
Today companies are striving to provide a more customer-centric experience. Being able to understand and predict customer behavior can help forge a lasting, profitable relationship between customers and your company.
Tags : 
business technology
    
IBM

How Social Interactions Enhance Customer Engagement Processes

Published By: SAP     Published Date: Nov 28, 2012
Across all businesses, they would like nothing better than to know what their customers like. How old are they? What do they like? Structured customer intelligence was the primary currency and see how social interaction enhances engagement.
Tags : 
social interactions, sap, customer engagement process, customer, experience, customer relationship, multi-channel environment, business technology
    
SAP

The Sales Operations Guide to Integrated CRM

Published By: Gleanster Research     Published Date: Nov 08, 2012
This comprehensive 30pg benchmark report explores how companies are implementing and augmenting CRM/SFA platforms with lead management and sales automation capabilities to maximize the value of CRM investments.
Tags : 
crm, customer relationship management, sfa, salesforce automation, sales, operations, salesforce, sfa, sales optimization, sales manager, sales director, sales research, sales process, sales effectiveness
    
Gleanster Research

Know Your Customer: Getting Serious about Unlocking Customer Insight

Published By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
Tags : 
oracle, customer insight, customer relationship, reg
    
Oracle

Know Your Customer: Getting Serious about Unlocking Customer Insight

Published By: Oracle     Published Date: Nov 06, 2012
Today's financial services organizations covet customer insight and understanding like never before. It represents the key to growth and profitability in an industry increasingly saddled with a more stringent regulatory environment.
Tags : 
oracle, customer insight, customer relationship, business technology
    
Oracle
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