debt collection industry

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8 Tips for Outbound Calling Compliance for the Debt Collection Industry

Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Representatives from the debt collection industry make billions of contacts with consumers on behalf of creditors every year. With compliance being necessary -- this paper will explore critical sites of outbound calling compliance.
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outbound calling, calling compliance, fdcpa, debt collection industry, compliance tips and suggestions, hot button issues, interactive intelligence, knowledge management, enterprise applications, business technology, telecom
    
Interactive Intelligence

The Future of Compliance for the Debt Collection Industry: 10 Forecasts for 2012

Published By: Interactive Intelligence     Published Date: Feb 28, 2013
In an effort to help receivables management companies achieve compliance with federal and state laws and regulations, Interactive Intelligence queried a group of ten ARM industry professionals about the future trajectory of compliance issues in 2012.
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debt collection, compliance, 2012, interactive intelligence, debt collection compliance, arm, interactive intelligence, knowledge management, enterprise applications, business technology
    
Interactive Intelligence
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