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Microsoft Dynamics CRM 4.0: Database Scalability for the Enterprise

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM was able to achieve sub-second response times using a modest hardware configuration.
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crm, enterprise crm, customer relationship management, enterprise software, microsoft, microsoft dynamics, microsoft crm, contact management
    
Microsoft Dynamics

Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that provides enterprise levels of scalability and performance. Microsoft Dynamics CRM 4.0 addresses the stringent requirements of the enterprise in the areas of performance and scalability, application flexibility, efficient manageability, and network configurability.
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microsoft, microsoft crm, microsoft dynamics, customer relationship management, contact management
    
Microsoft Dynamics

VMware Virtual Desktop Infrastructure Connects Bell Canada for Optimized Customer Care

Published By: VMware Dell     Published Date: Jul 02, 2008
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
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vmware, call center, virtualization, virtual machine, virtual workstation, telecom, bell canada, call center software
    
VMware Dell

VMware Virtual Desktop Infrastructure Reduces IT Costs for IRMC Call Centers

Published By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
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call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings
    
VMware Dell

Product Overview: VMware Virtual Desktop Infrastructure

Published By: VMware Dell     Published Date: Jul 02, 2008
Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Seeing the significant benefits virtualization delivers in those environments, companies are now looking to apply the same technology to their desktop computers.
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desktop management, desktop, virtualization, virtual infrastructure, vmware, server virtualization
    
VMware Dell

The Path to Enterprise Desktops: From Personal Computers to Personalized Computing

Published By: VMware Dell     Published Date: Jul 02, 2008
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies.
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desktop, desktop virtualization, virtualization, virtual machine, vmware, vmware ace, vmware vdi, server virtualization
    
VMware Dell

Sales Force Automation Case Study: adidas America

Published By: AT&T     Published Date: Jun 30, 2008
A leader in its industry, adidas America recognized that it could increase its sales potential by automating many components of the sales process. Tim Oligmueller, sales force automation manager for adidas America, wanted to reduce the number of calls from sales representatives in the field to check on product availability, enabling them to capture "at-once" business and show customers that the company is on the cutting edge not only in footwear and apparel design, but also in customer service.
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sales force automation, salesforce automation, salesforce, blackberry, sales automation, business analytics, inventory, inventory management
    
AT&T

How Institutions Should Respond to Data Breaches

Published By: Debix     Published Date: Jun 30, 2008
Fraud preventative solutions are designed to avert new accounts fraud before it occurs. The strategic advantage of fraud prevention therefore lies in the ability avoid losses to institutions and consumers.
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database security, pci, pci-dss, compliance, pci compliance, data protection, identity theft, hacker detection
    
Debix

Class of Service: Myths and Misconceptions

Published By: AT&T     Published Date: Jun 25, 2008
Class of Service (CoS) functionality can help optimize network performance. For a successful deployment, network designers should identify all applications, understand requirements associated with each application, designate appropriate mapping for groups of applications and provide mechanisms in the underlying network to deliver CoS. CoS mapping and deployment are important; adhering to tested strategies and avoiding common misconceptions helps IT managers advance optimization across the wide area network.
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class of service, service management, traffic management, bandwidth, at&t, att, network performance management, network management
    
AT&T

A Consulting Assessment: Examination, Evaluation and Recommendation

Published By: AT&T     Published Date: Jun 25, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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consulting, consult, consultant, management, expert, expertise, guidance, implementation
    
AT&T

HP Continues High-End Storage Innovation

Published By: HP     Published Date: Jun 23, 2008
HP is increasingly demonstrating that its vision includes positioning itself as an innovator at the high end especially with respect to managing heterogeneous storage assets. HP appears to be a leading proponent of avoiding dreams of owning the entire data center storage infrastructure. Rather its aim appears to add customer value by recognizing and accommodating the diversity of installed storage assets at customer sites.
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hp disaster proof, disaster proof, disaster-proof, storage, storageworks, continuous access, high availability, storage management
    
HP

Best Practices for Remote Replication for Oracle 10g Using XP Continuous Access

Published By: HP     Published Date: Jun 23, 2008
This paper provides a comprehensive set of test-proven best practices for properly configuring, deploying, and operating an Oracle 10g database on an HP StorageWorks XP12000 Disk Array (XP12000) in an HP-UX environment using HP StorageWorks XP Continuous Access Software as the remote copy infrastructure.
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replication, remote replication, storageworks, hp disaster proof, disaster proof, disaster-proof, oracle, storage
    
HP

Superior Enterprise-Class Storage with HP StorageWorks XP Disk Array Mainframe Solutions

Published By: HP     Published Date: Jun 23, 2008
HP StorageWorks XP Disk Arrays are enterprise-class storage systems that deliver dependable performance for environments where downtime is not an option. Complete redundancy throughout the architecture provides non-disruptive online upgrades and no single point of failure so you can count on your data being available.
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disaster proof, hp disaster proof, disaster-proof, disk array, storageworks, storage, infrastructure, storage management
    
HP

Comparing Deduplication Approaches: Technology Considerations for Enterprise Environments

Published By: SEPATON     Published Date: Jun 23, 2008
Deduplication is becoming an essential tool to help data center managers control exponential data growth in the backup environment. The methods used to accomplish deduplication vary widely as do the levels of capacity optimization they can provide. Some techniques are well suited to small-to-medium sized backup environments, while others are optimized for larger enterprises. This report describes the various techniques used today to deduplicate data and highlights unique deduplication considerations for enterprise environments.
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deduplication, sepaton, storage, vtl, virtual tape library, storage virtualization, small business networks, storage management
    
SEPATON

High-Speed Laser Probe Quickly Solves Glass Manufacturer's Mold Problem

Published By: Laser Design Inc.     Published Date: Jun 23, 2008
A manufacturer of glass tableware noticed a decline in the quality of a glass mug it produced because of wear in its cavity mold. This case study illustrates the investigation process that determined where the errors were occurring so corrections could be made.
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production, quality, quality assurance, quality control, manufacturing, laser, lasers, laser design
    
Laser Design Inc.

Best-Of-Breed EAM With Ease Of Integration

Published By: Lawson     Published Date: Jun 23, 2008
Lawson Enterprise Asset Management is a software solution specifically designed to help improve the reliability and availability of your critical assets. It can help you to maximize your profitability and return on your asset investment during every stage of the asset lifecycle. It can also be easily integrated with your other business operations and systems.
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erp, eam, lawson, manufacturing, enterprise asset management
    
Lawson

Find Out What Your Peers Are Thinking And Doing About Asset Management!

Published By: Lawson     Published Date: Jun 23, 2008
Get your free copy of the Thought Leadership Report “Strategic Asset Management Across the Organization Delivers a Compelling Return." Based on the findings of the 2006/7 Worldwide Benchmark Study, by industry analysts IDL, it identifies the changing attitudes and needs in the asset intensive industry.
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asset management, lawson, erp, eam, lawson, manufacturing, enterprise asset management
    
Lawson

Lawson QuickStep For EAM, Saves You Time And Money

Published By: Lawson     Published Date: Jun 23, 2008
QuickStep for EAM is a solution specially designed and preconfigured to provide the features and functions that companies need for asset management. It can reduce and streamline the steps required for a customized implementation.
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erp, eam, lawson, manufacturing, enterprise asset management
    
Lawson

RF 101: Information For The RF-Challenged

Published By: Linx Technologies     Published Date: Jun 23, 2008
While actual RF design is quite difficult, understanding basic RF concepts is amazingly straightforward. For those of you delving into the world of RF for the first time, when you finish this article, you will have a clearer understanding of how signals are transmitted and received in an RF environment.
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rfid, radio frequency, plm, product lifecycle, identification, linx, linx technologies
    
Linx Technologies

Sustainable High Performance And Profitability - The Journey That Never Ends

Published By: Oliver Wight     Published Date: Jun 23, 2008
The purpose of this white paper is to introduce and describe the steps necessary to start on the journey to Sustainable High Performance and Profitability and how to do it in a holistic manner.
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erp, business management, profitability, oliver wight
    
Oliver Wight

Direct Digital Manufacturing: Impact and Opportunity, Part 1—Freedom To Redesign

Published By: RedEye On Demand     Published Date: Jun 23, 2008
Rapid manufacturing's benefits extend far beyond the upfront savings on tooling. Discover how it will improve your operations, sales and profits and why it is heralded as the next industrial revolution. In the first of a series, you will discover the benefits of the freedom to redesign your products at any stage in the life cycle.
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plm, product design, product lifecycle management, design, redeye
    
RedEye On Demand

Direct Digital Manufacturing: Impact and Opportunity, Part 2—Freedom Of Design

Published By: RedEye On Demand     Published Date: Jun 23, 2008
Adhering to the constraints and limiting design freedoms are necessary for conventional manufacturing processes. Rapid manufacturing eliminates all of the design constraints imposed by conventional manufacturing methods. It offers designers and engineers an unprecedented freedom to design a product and its components exclusively for the desired form, fit and function.
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scm, design, product design, plm, product lifecycle management, redeye
    
RedEye On Demand

HDMI ESD Protection Without Sacrificing Performance

Published By: Tyco Electronics     Published Date: Jun 23, 2008
Adding ESD protection to your HDMI system design can be simplified by choosing the proper solution. Tyco Electronics' ESD and overcurrent protection reference layout complies with the HDMI 1.3 specification at 3.4GHz, helps meet the requirements of the IEC 61000-4-2 ESD protection specification, and optimizes board space, all of which helps minimize risk for designers.
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esd, scm, plm, supply chain, product lifecycle, tyco, circuit protection
    
Tyco Electronics

The OEE Deficit: Why It Can't Deliver The Results You Require

Published By: ActivPlant     Published Date: Jun 22, 2008
For complex manufacturing environments, OEE (Overall Equipment Effectiveness) falls short when it comes to delivering improvements in productivity. That's because OEE tools were originally developed to measure the performance of stand-alone equipment or the total output of a particular line. Today's enterprises need more. This paper describes an evolution in thinking: focusing on product flow through the process.
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equipment, scm, manufacturing, productivity, output, line output, volume, product lifecycle management
    
ActivPlant

Distributing Data Downstream

Published By: Cyon Research     Published Date: Jun 22, 2008
Can the JT data format solve the problem of interdisciplinary communications in the PLM industry? The white paper, "The Business Case for a Common Data Distribution Platform: A Look at UGS' JT," examines the case for its adoption as a standard for design, analysis and manufacturing in PLM and beyond.
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plm, product lifecycle management, product design, scm, design, cyon, cyon research, cyon research
    
Cyon Research
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