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Key Trends in the Contact Center Services Market

Published By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
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contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t, att, at+t, mobile devices, communication, information, exchange, cloud, mobile computing, mobile data systems, mobile workers, pda, smart phones
    
AT&T

5 Keys to a Successful Mobile Site

Published By: Limelight Networks     Published Date: Oct 17, 2011
An effective mobile website experience is essential to your brand's success. In this report, learn: . Insights on how to extend your brand image effectively across mobile devices . Tips for targeting multiple mobile platforms . Strategies for optimizing content publishing and performance
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mobile strategy, mobile site, mobile website, mobile marketing, mobile web
    
Limelight Networks

Beyond Mobile Ads: 3 Tips for Your Mobile Marketing Strategy

Published By: Limelight Networks     Published Date: Oct 17, 2011
Learn how to use every mobile opportunity to your advantage. This report shows you how to: . Optimize your website for mobile devices . Take advantage of mobile context . Create richer mobile experiences by adding video and interactivity
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mobile ads, marketing strategy, mobile marketing strategy, mobile optimization
    
Limelight Networks

The iEverything Enterprise

Published By: Aerohive     Published Date: Oct 12, 2011
Virtualization, cloud computing, and wireless technology are fundamentally changing enterprise computing, providing revolutionary gains in productivity and cost savings. Powerful enterprise applications can now be delivered to almost any device, anywhere, at any time.
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aerohive, virtualization, cloud computing, wireless technology, access points, mobile internet devices, wi-fi devices, routing, mobile device access management, network management, wlan policy, network access layer, wireless mobility, iphone, smart phones, wlan, layer 2 roaming, vpn, byod, mobile computing
    
Aerohive

Forrester Report: Managing the Security and Risk Challenges of Personal Devices in the Workplace

Published By: Absolute Software     Published Date: Sep 09, 2011
Security professionals are wondering how to best deal with the oncoming tide of personal mobile devices finding their way into the workplace. Download this research report to learn some key areas of consideration before moving ahead with a mobile implementations strategy.
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absolute, managing security, risk challenges, mobile devices, it implementation, secure processes, mobile computing, mobile data systems, wireless application software, wireless phones, data protection, data quality, project management
    
Absolute Software

Easily Build Mobile Apps for iOS and Android

Published By: Adobe     Published Date: Sep 08, 2011
Join Christophe Coenraets as he demonstrates how to build mobile apps for iOS and Android devices more easily using Adobe Flash Builder, Flex & LiveCycle. Learn how to minimize development time and reuse components across device platforms.
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adobe, mobile apps, ios, android, mobile applications, christophe coenraets, adobe flash builder, device platforms, java, mobile computing, mobile data systems, smart phones, wireless application software, application integration
    
Adobe

The Business Case for Automating Document Driven Business Processes

Published By: Kofax     Published Date: Sep 08, 2011
The Kofax enterprise capture platform offers unmatched scalability from centralized to highly distributed environments, from individual desktops to enterprise deployments and from basic archival scanning to powerful document classification and separation and data extraction. The company's market leading technology supports a wide variety of input devices and line of business applications, providing a strong enterprise-wide platform on which to standardize document driven processes.
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kofax ktm, transformation modules, capture, vrs, scan to process, enterprise capture, customer-centric, automated document classification, metadata extraction, new account applications, mfps, loan and mortgage processing, sap, funds processing, credit card application processing, swift format, icr, ocr, omr, automatically index
    
Kofax

Are Your Smart Phones Tough Enough for Work?

Published By: Intermec     Published Date: Sep 07, 2011
In this white paper, learn why emerging enterprise applications require ruggedness and reliability.
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intermec, smart phones, reliability, handheld devices, ip ratings, drop ratings, mobile data systems, pda, wireless communications, wireless hardware, wireless infrastructure, wireless phones
    
Intermec

Top Ten Threats - July 2011

Published By: ESET     Published Date: Sep 07, 2011
We discuss about Internet users' behaviour when it comes to Internet security and the top ten threats of the month.
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eset, threat report, internet security, malware industry, antivirus, cybercrime group, mobile devices
    
ESET

Demo: Absolute Manage Mobile Device Management

Published By: Absolute Software     Published Date: Sep 06, 2011
See how Absolute Manage Mobile Device Management allows organizations to remotely manage their Apple® iOS devices (iPhone®, iPod® Touch, iPadT).
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absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
    
Absolute Software

Webcast: iPads and iPhones Go to Work: The Essential Guide for IT Support

Published By: Absolute Software     Published Date: Sep 06, 2011
Vice President and Research Fellow for Aberdeen Group, shares trends, best practices and actionable insight on management of iOS mobile devices.
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absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
    
Absolute Software

Support of USB Devices: USB Lockdown - Secure KVM Switching

Published By: Avocent     Published Date: Aug 22, 2011
This white paper discusses elements of evaluation and the overall benefits such an evaluation will provide to you, your company and your clients.
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avocent, usb devices, security risk, usb lockdown, secure kvm switching, eal conformance, protection profile, universal serial bus, network security, remote access, remote network management, access control, ipsec, security management, mobile workers, wireless hardware, vulnerability management
    
Avocent

3 Lessons for Mobile Retailers from the Entertainment Industry

Published By: Limelight Networks     Published Date: Aug 08, 2011
Learn how to use mobile to generate the highest consumer engagement and conversion rates by customizing the mobile experience, scaling for delivery across mobile devices, and connecting the online and offline worlds.
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limielight networks, mobile commerce, mobile marketing, mobile shopping, mobile strategy, mobile retail
    
Limelight Networks

Web Filtering: An Essential Part of a Consolidated Security System

Published By: Fortinet, Inc.     Published Date: Jul 27, 2011
In spite of the billions of dollars invested in security, web-borne threats are still on the rise. Enterprises need a security system that can enforce granular web access policies on all devices used to access the web from inside and outside the network perimeter.
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fortinet, content filtering, application filtering, web security, malware, web access control, web filtering solution, anti spam, anti spyware, anti virus, internet security, phishing, web service security, content management
    
Fortinet, Inc.

Accelerating Unified Threat Management with Specialized Hardware

Published By: Fortinet, Inc.     Published Date: Jul 27, 2011
Tighter security requirements and ever-faster networks are placing extraordinary demands on UTM platforms. In order to accelerate network traffic while blocking new threats, enterprises must deploy specialized hardware/software security devices.
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fortinet, utm platform, unified threat management, network security, ssl vpn, ipv6, network performance management, security content, threat protection, traffic inspection, traffic monitoring, network performance, network security appliance, security management, content management
    
Fortinet, Inc.

The Secrets to Data Protection on Mobile Devices Revealed

Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
Answers to Your Mobile Device Data Protection Questions. The IT landscape is changing quickly, Get expert advice on developing a strategy and learn how your organization can manage security on employee-owned mobile devices.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia, cloud, android mobile security, antivirus, consumerisation of it, enterprise mobile management, enterprise mobile security, enterprise network security, mobile device management, ipad mobile device, ipad, iphone, it strategy
    
Trend Micro, Inc.

Answers to Your Mobile Device Data Protection Questions

Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
The Consumerisation of Enterprise Mobility: A Formidable Challenge for CIOs, but a great opportunity. Download the Trend Micro Enterprise Security Whitepaper: The Consumerisation of Enterprise Mobility to learn the secrets to data protection on mobile devices.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia, cloud, android mobile security, antivirus, consumerisation of it, enterprise mobile management, enterprise mobile security, enterprise network security, mobile device management, ipad mobile device, ipad, iphone, it strategy
    
Trend Micro, Inc.

IBM Cloud tip: A basic understanding of ephemeral storage

Published By: IBM Cloud Business     Published Date: Jul 13, 2011
Ephemeral disk storage, also known as local disk devices is an important component in using the IBM® SmartCloud. This article details the layout of the virtual disk drives available to the Linux® and WindowsT operating systems for each choice of instance size in the IBM Cloud.
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disk, hardware, ibm corp., microsoft windows, operating systems, cloud computing, disk storace, local, backup and recovery, blade servers, storage area networks, storage management, storage virtualization, virtualization
    
IBM Cloud Business

Gaining a Competitive Edge by Better Managing Customer Info in a Multichannel Retail Environment

Published By: Informatica     Published Date: Jul 07, 2011
Explore how retailers can generate a single view of customers who engage across multiple channels-online, in stores, and via call centers, on social media, and mobile devices.
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informatica, competitive edge, customer information management mdm, master data management, multichannel retail environment, social media, single view, customer activity, loyalty
    
Informatica

IT'S ALL ABOUT SECURITY: THINGS TO KNOW BEFORE YOU OPEN THE DOORS TO SMARTPHONES

Published By: SAP     Published Date: Jun 30, 2011
This white paper will outline possible mobile device security threats and review how IT can effectively manage and secure a fleet of devices, whether they are personally owned or corporate owned. By following the strategies outlined in this paper, IT managers will learn what the greatest security risks are for mobile devices and how to effectively protect end users, their devices, and the network infrastructure from attack, harm, or lost data.
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sap, security, smartphones, tablets, productivity, mobility, security configuration, security enforcement, secure apps, mobile management, application security, patch management, wireless application software, wireless security, data protection
    
SAP

How To Get Started With Mobile Display

Published By: SAP     Published Date: Apr 14, 2011
Display marketers are eager to launch mobile campaigns. But they face challenges such as audience fragmentation, a chaotic vendor landscape, and myriad new technologies and devices. In order to navigate these challenges, we recommend that marketers focus on creating convenient mobile experiences by building mobile display campaigns that are simple, immediate, and contextually relevant to the section of their audience most likely to use them.
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mobile display, melissa parrish, mobile marketers, tracking, audience fragmentation, mobile campaign, mobile experience, forrester, mobile computing, mobile workers, marketing automation
    
SAP

Unruly USB: Devices Expose Networks to Malware

Published By: Lumension     Published Date: Mar 30, 2011
Learn how to protect against what comes in your environment via USB in this Lumension white paper from Web Buyer's Guide
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lumension, usb, malware, security, data loss, threat, cybersecurity, anti spam, anti spyware, anti virus, security management, data protection
    
Lumension

Security of Mobile Devices in Healthcare

Published By: Sophos     Published Date: Mar 25, 2011
This paper will explore the current environment of growth in healthcare IT and the emergence of mobile devices as enablers of this growth.
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sophos, mobile device security, healthcare it, protected health information, phi
    
Sophos

Creating Business Value Through Location-Based Intelligence

Published By: SAP     Published Date: Mar 24, 2011
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
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location-based bi, business value, geographic enhancement, gps, mobile data systems, mobile workers, business intelligence
    
SAP
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