digital operations

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The Guide to Improving Sales Operations

Published By: DocuSign     Published Date: Aug 09, 2016
Too often, finalizing a sale can turn into a time consuming nightmare full of tedious paperwork. After the verbal yes, sales reps and operations folks spend several days formalizing and completing the order. Your time is spent conducting repetitive administrative tasks rather than achieving revenue goals. Between the fax machine, scanner, and printer, you finally send the contract for approval to the various parties, but now you find yourself playing the waiting game.
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sales, digital transaction, sales operations, dtm, docusign
    
DocuSign

EMA Industry Report: Application Performance Monitoring (APM), 2015

Published By: AppDynamics     Published Date: Aug 26, 2015
Strategies to energize your digital business.
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business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management
    
AppDynamics

The Humanization of IT

Published By: Tyco Integrated Security     Published Date: Sep 10, 2015
The digital age has driven a rapid transformation of the IT role. No longer an order-taker, IT must now become a game-changer for the organization, according to new research gyro conducted addressing the perceptions, expectations and future priorities of IT. For IT to become a true change agent and business consultant, it must embrace its “human side” and show its relevance to business operations’ and leaders’ success. For many IT groups, this requires a change in culture and an updated mindset about the department’s ultimate purpose and focus, along with improvements in interdepartmental communication.
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Tyco Integrated Security

In the application economy, DevOps ignites your digital transformation

Published By: CA Technologies     Published Date: Jun 03, 2015
"To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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CA Technologies

In the application economy, DevOps ignites your digital transformation

Published By: CA Technologies     Published Date: Jun 04, 2015
To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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CA Technologies

The Digital Future of Staffing: 5 Solutions to Improve Hiring and Retention

Published By: DocuSign     Published Date: Apr 24, 2018
Staffing companies play a critical role in recruiting and onboarding talent to ensure that operations don’t skip a beat. In today’s competitive recruiting market, staffing companies need to be nimble and efficient. They need to invest in digital tools to hire and onboard the best professionals. Many organizations still use manual or paper-based processes, which are slow, expensive, and error-prone, resulting in inefficient operations and compliance risks. Investing in digital operations reduces search time and costs while delighting candidates and improving security and compliance.
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DocuSign

Defining and Using Asynchronous Messaging

Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys

IDC Thought Leadership Paper

Published By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
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digital transformation, b2b integration, idc, ibm
    
IBM

Digital Marketing Maturity: The Results are In

Published By: Progress     Published Date: Mar 06, 2017
The Digital Marketing Maturity Guide helps organizations determine the level of sophistication within their digital marketing operations. Dimensional Research to conducted a global survey of 700 marketing professionals gauging the level of digital marketing maturity across various verticals and company sizes. Use these findings to benchmark your organization against other groups.
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Progress

The Business Value of Progress Health Cloud

Published By: Progress     Published Date: Mar 26, 2018
Digital transformation has changed the face of business across the globe. New digital technologies— specifically, mobile devices—are opening new avenues for companies to engage their prospects and manage their operations with greater effectiveness and efficiency. However, in the healthcare space, the response to these technological innovations has been reserved. While it’s undeniable that digital transformation could bring great change to the healthcare space just as it has in other industries, obstacles like regulatory compliance and rigid systems of record discourage the adoption of new tools and technology. This has led to frustration from all sides of the healthcare ecosystem. Many people are accustomed to using intuitive digital applications in their everyday lives, so when healthcare applications deliver archaic user experiences, everyone is left wanting more. Patients and members want applications that enable them to manage their health more easily. Providers want to provide new
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Progress

Is your organization digitally transforming or stuck in neutral?

Published By: OnBase by Hyland     Published Date: Jun 26, 2017
Digital transformation is a concept on every IT and business leader’s mind, from improving back-office operations to creating better front-office experiences. Yet when it comes to adopting the latest information management technologies and digitally transforming operational processes, some organizations are further along than others. Download this report to find out how your organization stacks up.
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strategy, digital, transformation, onbase, hyland, information, management, cloud
    
OnBase by Hyland

Creating the Network for the Future Digital Financial Institution

Published By: Juniper Networks     Published Date: Jun 22, 2017
The digital financial services world has created an amplified set of challenges for the data center and network. Its role in enabling the success of the wider institution has become even more critical, but to deliver this it needs to provide a higher level of performance with increased agility, while maintaining high levels of efficiency and security. This is forcing institutions to transform their underlying IT capabilities, with the need to simplify the network, obtain more flexible connectivity, automate IT operations, and enable centralized control and administration being core strategies in this respect. As shown in Figure 8, this is driving a number of requirements for the future network. Key considerations for financial institutions in architecture design and vendor selection should be around moving toward a software-defined, intelligent, cloud-ready, and open network that enables the institution to meet its ICT imperatives and achieve these key ICT strategies.
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account security, data management, network protection, secure systems, application security, network performance, network diagnostics
    
Juniper Networks

Magic Quadrant for Manufacturing Execution Systems

Published By: Dassault Systèmes     Published Date: Jun 19, 2018
Dassault Systèmes' has been named by Gartner, Inc. as a “Leader” in its 2017 Magic Quadrant for Manufacturing Execution Systems. 2017 is the first year for the Gartner Magic Quadrant for MES, which specifically covered the MES market, including MOM applications. Because of our position as a Leader in the Gartner Magic Quadrant we believe it confirms the positive response we are receiving on our vision and ability to execute the transformation of manufacturing. We also believe we are being recognized for our unique and holistic approach to MOM / MES and the greater transformative value that digital continuity with DELMIA has across manufacturing engineering, manufacturing operations and the supply chain. DELMIA® Manufacturing Operations Management solutions transform global production operations to achieve and sustain operational excellence. This is accomplished through digital continuity, a shared digital landscape connecting all stakeholders to improve visibility into, control over a
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Dassault Systèmes

Safeguard Business and IoT Integrity with Secure App Service

Published By: DigiCert     Published Date: Jun 19, 2018
The Internet of Things (IoT) has rapidly transformed the digital landscape and the world we live in. Intelligent devices and sensors connect smart cars, robotic manufacturing equipment, smart medical equipment, smart cities, industrial control systems, and much more in a way that improves lives and saves businesses billions of dollars. But along with its benefits, rapid IoT growth introduces a new dimension of security vulnerabilities that dramatically escalates the nature and seriousness of cybercrime risks. In addition to traditional confidentiality cyber risks, IoT threats include attacks that can: • Render smart appliances useless • Shut down city power grids • Threaten lives through hacked pacemakers and other medical devices. Such security flaws not only endanger lives, frustrate customers, and disrupt business operations, but they create significant cost and public relations damage for IoT developers and manufacturers.
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DigiCert

How much progress have we made towards the paper-free office?

Published By: Box     Published Date: Jun 22, 2018
• There are many opportunities for businesses to introduce the concept of paper-free or less intensive paper processes to their organizations. AIIM 2016 Industry Watch research found that “58% of respondents described their inbound handling of content as ad-hoc”. This is not surprising given paper is still fairly dominant in many businesses due to human desire to keep paper in hand for reading, note taking, and still today, signatures. • In this study we take a look the challenges businesses face in relation to: o Digital Transformation of their business operations o Capturing and managing multi-channel inbound content, including paper o Steps taken to automate the information capture process o Use of analytics to enhance the identification and classification of capture information o A look ahead at the next 5 years to understand where businesses are focusing their efforts and funding
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Box

See how cloud capture brings business into the digital age

Published By: Box     Published Date: Jun 22, 2018
These days, everyone's talking about digital transformation. But exactly how does your company get there? Capture is a great place to start — in fact, it's one of the most critical steps to take as you move your business into the digital age. Whether it’s simply using OCR to make content more easily discoverable, adding and enhancing metadata to drive specific processes, or classifying content from the onset for better information governance, capture adds a ton of value to your existing content assets. This ebook details our key takeaways from AIIM's Industry Watch Report, Improving Business Operations in 2017: Capturing Vital Content. We share how cloud-based capture tools are replacing the longstanding legacy of paper-based processes to streamline and speed up the way you do business. Download the ebook to learn: • How the latest capture innovations can support your digital strategy • 5 business processes that benefit most from advanced capture technologies • The key benefits of c
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Box
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