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A Roadmap to Superior Customer Experience Through Learning

Published By: Skillsoft     Published Date: Jan 19, 2017
An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.
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sumtotal systems, customer experience, customer life cycle, external learning, business technology
    
Skillsoft

A Roadmap to Superior Customer Experience Through Learning

Published By: SumTotal Systems     Published Date: Jan 19, 2017
An introductory guide on how to use learning to catapult your customer experience to excellence. Get tips on how to apply learning at every phase of the customer life cycle, the benefits you'll gain, and examples of how leading organizations are putting external learning into practice.
Tags : 
sumtotal systems, customer experience, customer life cycle, external learning, business technology
    
SumTotal Systems

Your roadmap to the cloud, in 4 simple steps

Published By: Google     Published Date: Aug 05, 2019
Migrating to the cloud can be complex, time consuming, and risky, especially when you have hundreds or thousands of existing workloads to move. Make your journey fast and smooth by planning ahead and using tried and tested best practices. This 4-step guide from Google Cloud also includes a detailed checklist of key milestones, ensuring that you complete every step and always know what’s next.
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google cloud, workloads, migration, cloud management, cloud infrastructure
    
Google

5 steps to successfully deploying a healthy CMDB

Published By: ServiceNow     Published Date: Mar 13, 2019
A healthy CMDB is a critical tool for maintaining high service availability, helping to prevent service outages and fix them faster when they occur. Get a detailed roadmap for successfully deploying your CMDB with this guide. Get started on the road to improved business service health today.
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servicenow, cmdb, stage, roadmap, business
    
ServiceNow

Discover How AI Lets you Simplify Your Move to SAP S/4HANA, Intelligently

Published By: Larsen & Toubro Infotech(LTI)     Published Date: Mar 20, 2019
How can your organization extract maximum value from Artificial Intelligence? In order to embed AI into your ERP processes, there are a number of parallel initiatives to consider. Our whitepaper explores those in detail, giving you an early roadmap for success. Download Complete Whitepaper.
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Larsen & Toubro Infotech(LTI)

4 Steps To Developing Your Customer Care Strategy

Published By: Interactions     Published Date: Feb 27, 2019
The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a compettve, customer-obsessed environment, there is always room for improvement. In a recent research report on Customer Efort, Interactons found that customers simply aren’t willing to spend a lot of tme getng their issues resolved. That’s why brands today need to design a modern customer care strategy that not only addresses their customers needs, but also removes efort and frustraton. And do all of this while reducing the ever increasing cost and complexity of customer care. So how do you get started with developing a successful customer care strategy? We’ve outlined 4 steps that address the major points you need to consider when building a customer care roadmap.
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Interactions

Midmarket Change Agents: Finance Executives and the Flow of Actionable Data in Middle-Market Firms

Published By: BlackLine     Published Date: Sep 12, 2014
The survey’s findings highlight how the role of finance professionals at middlemarket firms is being viewed as every bit as transformational as that of finance professionals employed by large-enterprise firms. Although there are many studies on change management and finance, the role of middle-market finance professionals has not always received the attention that it has in larger firms.
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finance professionals, middlemarket, actionable data, large-enterprise firms, middle-market finance
    
BlackLine

Moving Technology Infrastructure into the Future: Value and Performance through Consolidation

Published By: HPE     Published Date: Jun 06, 2016
This whitepaper illustrates the benefits of consolidations and how consolidations solutions should be designed for MIdMarket companies.
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technology, technology infrastructure, technology solutions, mid-market solutions, consolidation solution, consolidation benefits, it solutions, itil, virtualization, infrastructure, design and facilities, infrastructure management
    
HPE

GovLoop: Big Data Playbook

Published By: Cisco     Published Date: Nov 18, 2015
In this playbook, we provide you with a framework to bring big data to your agency. We break down big data into manageable components to help you understand how to make big data a reality at your agency. Our guide will serve as a roadmap for innovation and provide you with step-by-step instructions to deploy big data at your agency.
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big data, data platform, ioe, analytics, networking, business technology
    
Cisco

Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises

Published By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
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cloud hcm strategy, cloud solutions
    
Workday Netherlands

Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises

Published By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
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cloud hcm strategy, cloud solutions
    
Workday Netherlands

4G Ahead Video Program & Highlights of 4G Ahead WP

Published By: iPass     Published Date: Aug 28, 2008
Read this whitepaper now to learn all about 4G. New technologies, benefits and features of 4G will all be discussed in this white paper. Read now if you are considering future 4G deployment and find out how iPass can help!
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ipass, mobile, broadband, wimax, iptv, fourth-generation, ip-based architecture, ofdma, cdma, virtual collaboration, gsm, umts, mobile data systems, pda, smart phones, wifi, wireless application software, wireless communications, wireless infrastructure
    
iPass

Turn all that GREAT info from your social media sites into something MEANINGFUL

Published By: SAP     Published Date: Dec 08, 2011
Register to view an on demand video presentation and learn how to leverage powerful business intelligence and performance management software for the midmarket with valuable tips and access to more in depth information.
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sap, kit-digital, webinar, technology, business intelligence, software management, reporting, dashboards, data integration, business analytics, information management, service management
    
SAP

IDC MarketScape: Midmarket ERP Application Advice

Published By: Workday     Published Date: Mar 09, 2018
Workday has been recognized by global market intelligence firm, IDC, as a Leader in the IDC MarketScape for Midmarket ERP applications. This report is a guide highlighting the most important criteria for midsize companies to considers when selecting a system. Being named a Leader also underscores the value that Workday brings customers ranging from mid-sized business to the world’s largest enterprises.
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market intelligence, midsize companies, global intelligence
    
Workday

IDC MarketScape: Midmarket ERP Application Advice

Published By: Workday     Published Date: May 09, 2018
"Looking for an agile and scalable ERP system but don’t know where to start? IDC MarketScape has put together a guide specifically for midsize companies. Read an excerpt from the report to learn the capabilities your midsize company should expect from cloud-enabled ERP applications.
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Workday

Gartner - Strategic Roadmap for Data Center Infrastructure

Published By: NetApp     Published Date: Jun 01, 2017
In this comprehensive report, Gartner reviews how IT leaders must apply a future-looking, enterprise wide IT strategy to determine where to place applications and workloads – on premises or in the cloud.
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netapp, gartner, it infrastracture, cloud
    
NetApp

2017 Strategic Roadmap for Storage

Published By: NetApp     Published Date: Sep 21, 2017
Emerging storage hardware and software enable I&O leaders to lower acquisition costs per terabyte and improve manageability. In additon to focusing on agility, automation and cost reductions, IT leaders should address the cultural changes and skill set shortages caused by digital business projects.
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netapp, database performance, flash storage, data management, cost challenges, 2017 strategic roadmap, storage
    
NetApp

Bon Secours Medical Group’s approach to transitioning to value-based care

Published By: IBM Watson Health     Published Date: Nov 30, 2015
This case study examines in more detail BSVMG’s approach to transitioning to value-based care—and outlines Phytel’s recommended roadmap to successful population health management.
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ibm, watson health, phytel, bon secours, value-based care, healthcare, software development, it management
    
IBM Watson Health

Employee Offboarding Roadmap - The Big Wins of a Positive Goodbye

Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Gone are the days when employees leave a company and are never heard from again. People share experiences on Glassdoor and LinkedIn. Also, an employee may come back, turn into a contractor, or even become a client. Departing employees now have power and today’s leading edge companies are asking, “How can we create a win-win departure?”
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silkroad, human resources, offboarding, employee, roadmap
    
SilkRoad Technology

Employee Onboarding Roadmap - Turn the Job Offer “Yes” into a Long Term “Yes”

Published By: SilkRoad Technology     Published Date: Feb 24, 2016
First impressions with your company matter, both for your new hire and what they’ll share about your employment brand. A formal onboarding programs provides a big impact, which is why they are one of today’s hottest trends.
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silkroad, human resources, onboarding, employee, hiring
    
SilkRoad Technology

Navigating a World Without Quill

Published By: KPMG     Published Date: Oct 22, 2018
Following the U.S. Supreme Court’s landmark decision in South Dakota v. Wayfair, states may now require sellers to collect and remit indirect taxes on the basis of economic presence. In the coming months, taxpayers can expect to see a flood of additional states adopting similar standards, requiring sellers to react quickly. Now that Quill has been overturned, what is next for sellers? Download your copy of Navigating a world without Quill, to: • understand the business implications of the South Dakota v. Wayfair Supreme Court decision • consider tasks necessary to determine compliance with economic nexus standards • access a checklist for assessing how this indirect tax case impacts your organization
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KPMG

Integrating On-Site & Offsite Local SEO Strategy for Maximum Organic Search Performance 2019

Published By: Location3     Published Date: Feb 07, 2019
Each Location3 partner receives this customized approach as we work through the Local Search Roadmap, resulting in hyper-local optimizations targeting local consumers and queries. These efforts combine to increase online customer conversions and on-offline customer visits to your business.
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marketing, local marketing, franchise, franchisor, digital marketing, local seo, local organic search, online visibility
    
Location3

The Data-Driven Approach to Sales Performance Management

Published By: Beqom     Published Date: Jun 14, 2019
New Techniques That Will Drive Revenue in 2019 If you’re ready to move beyond simple calculations and realize the vast potential of data driven selling, you’re ready to explore the next generation of SPM platforms. Download the report to learn how the modern technologies like Artificial Intelligence and Machine Learning, can give your sales reps a roadmap to better performance and give sales management insights that will enable them to achieve more profitable sales.
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Beqom

SAP on AWS Overview

Published By: Amazon Web Services     Published Date: Oct 09, 2017
Enterprise customers can take advantage of the many benefits provided by Amazon Web Services (AWS) to achieve business agility, cost savings, and high availability by running their SAP environments on the AWS Cloud. Many Enterprise customers run SAP production workloads on AWS today; including those that run on NON-SAP DBs (Oracle, MS SQL, DB2) or on SAP DBs (SAP HANA, SAP ASE). To support the demand of high memory instances, AWS have disclosed their SAP HANA instance roadmap (8TB and 16TB in 2018) and just made 4TB x1e instances available. A few examples of how AWS helped SAP customers cut costs, improve performance and agility include BP reducing 1/3 of their SAP infrastructure cost, Zappos successfully migrating to SAP HANA on AWS in less than 48 hours and enabling a major Healthcare and Life Science company to run BW on HANA with 30% better performance vs. on premise. This guide is intended for SAP customers and partners who want to learn about the benefits and options for running SAP solutions on AWS, or who want to know how to implement and operate their SAP environment effectively on AWS.
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storage, networking, management, aws, sap, infrastructure, lower tco, capex, opex
    
Amazon Web Services

SAP in AWS – Übersicht

Published By: Amazon Web Services     Published Date: Nov 28, 2017
Unternehmenskunden können mit den zahlreichen Vorteilen von Amazon Web Services (AWS) ihre geschäftliche Flexibilität steigern, Kosten einsparen und eine hohe Verfügbarkeit realisieren, indem sie ihre SAP-Umgebungen in die AWS Cloud verlagern. Viele Enterprise-Kunden führen heute SAP-Produktions-Workloads auf AWS aus, einschließlich solcher, die auf anderen als SAP DBs (Oracle, MS SQL, DB2) oder auf SAP DBs (SAP HANA, SAP ASE) laufen. Um die Nachfrage nach Instances mit hoher Speicherkapazität zu erfüllen, hat AWS seine SAP HANA Instance-Roadmap (8TB und 16TB im Jahr 2018) veröffentlicht und gerade 4TB x1e-Instances zur Verfügung gestellt. Einige Beispiele dafür, wie AWS SAP-Kunden dabei geholfen hat, ihre Kosten zu senken, die Leistung und Flexibilität zu verbessern, sind unter anderem BP, das 1/3 seiner SAP-Infrastrukturkosten reduzierte, Zappos, das eine erfolgreiche Migration auf SAP HANA bei AWS innerhalb von weniger als 48 Stunden durchführen konnte, und die Befähigung eines g
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Amazon Web Services
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