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How to Build a High-Performing IT Team

Published By: Puppet     Published Date: Mar 09, 2017
DevOps cuts deep and wide through industries, company sizes, and technology environments. Yet, DevOps is never done — it’s about continual learning and improvement rather than an end state. Puppet is here to help. We draw on the success stories and lessons learned at organizations that are already driving improved performance and better business outcomes with their DevOps initiatives. This handbook captures five essential phases for mapping out a DevOps journey: 1. Build the business case for DevOps. 2. Address the biggest challenges to DevOps success. 3. Develop a performance-driven team structure. 4. Choose the right Tools and processes. 5. Plan your key implementation phases.
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Puppet

Survey Report: Flash Insights and Revelations From 1,000 Storage Users

Published By: HPE APAC     Published Date: Feb 24, 2017
In the full report, we will share with you what we learned and how you may be able to use this information to better inform your own path forward. Let’s start with a look at the general state of flash deployment in the data center.
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flash storage, data center, storage, best practices
    
HPE APAC

About SolarWinds

Published By: Sage People     Published Date: Dec 04, 2017
With over 2,200 employees in 11 countries worldwide, SolarWinds’ rapid growth has earned it a place in the Forbes list of the top ten fastest growing technology companies. Their mission is to provide software that makes IT professionals’ jobs easier giving them tools to solve IT management problems of all kinds. Great service and real value are at the heart of their approach. SolarWinds puts users first and refuses to inflate the prices of its cutting edge, corporategrade products. These principles have brought them 250,000+ customers worldwide and a continuing path of growth and profit.
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business, workforce, adp, payroll, icms, management, sage, service, benefits
    
Sage People

The Collaborative Marketing Future - How Co-Creation & Advocacy will Drive Winning Companies

Published By: Crowdtap     Published Date: Mar 21, 2013
Learn why the next evolution of social marketing is Collaborative Marketing. Brands that are closest to those who buy, use, and advocate for their products win.
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marketing insights, research, insights, marketing metrics, peer influence, peer influencer, influencer community, brand influence, engagement, social media engagement, influence, influencer, influence marketing, co-creation, content marketing, earned media, crowdsourcing, social marketing, social roi, social media
    
Crowdtap

Leverage the Power of APIs to Turbocharge Your Mobile Strategy

Published By: Intel® Services     Published Date: Aug 11, 2014
In this guide, Intel® Services share lessons learned about deploying and managing successful enterprise APIs.
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intel services, enterprises, api management, enterprise apis, wireless
    
Intel® Services

6 Ways to Increase Quality and Speed in Application Development

Published By: Dynatrace     Published Date: Dec 16, 2015
DevOps 1.0 was a great way to get people thinking about the necessary transformation we learned from lean manufacturing in the ‘80s. Now it’s time to evolve to DevOps 2.0
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dynatrace, application development, devops, operations, software development, knowledge management, enterprise applications
    
Dynatrace

Breaches and the Boardroom: Lessons Learned in Cybersecurity

Published By: Concerto Cloud Services     Published Date: Dec 18, 2015
The purpose of this article is to provide the reader with several key insights that can better prepare your organization for mitigating security breaches
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Concerto Cloud Services

Modernize Your VMware Data Center with the Public Cloud

Published By: VMware     Published Date: Jul 01, 2016
This guide will help you leverage opportunities in the public cloud in ways that make sense no matter where you are on the cloud adoption spectrum. If you are running a VMware vSphere®-powered Data Center, it may be time to modernize your infrastructure with VMware vCloud® Air™, the ready-to-run public cloud for protecting, extending, and replacing on-premises vSphere workloads. Read the eBook for tips and tricks, lessons learned from other organizations, and links to additional resources to help you get started.
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vmware data center, vcloud air, vsphere, hybrid cloud, public cloud, private cloud, disaster recovery, data center extension, data center replacement, date center modernization, virtual private cloud
    
VMware

Privileged Access Threat Report 2019

Published By: BeyondTrust     Published Date: Jun 05, 2019
The world is an uncertain place. Particularly for cyber security professionals, many of whom have learned the hard way that they can’t rest on their laurels. New technologies and fresh threats are constantly emerging, and these threats come from both outside and within organizations. In our 2019 privileged access threat research, we discovered that almost two thirds of respondents (64%) think it is likely they’ve suffered a breach due to employee access, while 58% say the same about vendors. Meanwhile, the devices intended to make life easier can expose businesses further. Although hostile, external attacks are considered a significant or moderate concern by 61% of businesses, the threat of misused or abused insider access follows very closely behind at 58%. At the same time, 57% of security decision makers perceive at least a moderate risk from Bring Your Own Device (BYOD) policies and the Internet of Things (IoT) at 57%. In this fourth edition of BeyondTrust’s annual Privileged Acces
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BeyondTrust

Monitoring Application Performance in Hybrid Clouds

Published By: New Relic     Published Date: Apr 07, 2015
This white paper will help you understand how you can achieve end-to-end visibility into application performance no matter where your application or parts of your application are running. You’ll learn what to look for when choosing an application performance monitoring solution and we’ll share some lessons learned about monitoring applications in the cloud.
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New Relic

What the most cyber resilient organisations undertake to achieve greater states of cyber resilience

Published By: IBM APAC     Published Date: Jun 24, 2019
Every organization strives for more cyber resilience. The Ponemon Institute’s fourth annual study on “The Cyber Resilient Organization” uncovered that there is a set of habits or practices that the most cyber resilient organizations undertake to achieve greater states of cyber resilience. Download this report to review the key findings; including: • The impact of the skills gap • How complexity can be the enemy of cyber resilience • Lessons learned from high achieving cyber resilient organisations • The importance of incorporating the privacy function in your strategy. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
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IBM APAC

25 Marketing Automation Tips Straight from Sales

Published By: Salesforce Pardot     Published Date: Sep 09, 2014
From social selling to personalized sales messages, the tips on the following pages will help your sales reps prioritize the automation features that they’ll find the most useful. Understand the benefits for the different types of sales team members, including Business Development Reps (or cold-callers), Account Executives, and Sales Managers — then get ready to put what you’ve learned into practice!
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marketing automation, marketing team, sales team, b2b, lead nurture, lead qualification, social data, selling process, sales messages
    
Salesforce Pardot

Executive Brief: 5 Tips to Improve Sales Performance

Published By: Oracle Commerce Cloud     Published Date: Feb 05, 2016
Are you setting unattainable targets? It seems counter-intuitive, but 95% of Chief Sales Officers (CSOs) reported higher revenue targets and 86% are not very confident they can reach them. With over 25 years in sales – 15 of those in sales management and 3 years in executive leadership, I’ve seen my share of sales failures and successes. In that time, I’ve learned that if you want to be a sales leader who can easily adjust plans and withstand a barrage of obstacles, you’ll need the support of a knowledgeable sales team, modern best practice processes, and technology. With this holistic approach, you can design the optimal plans and effectively implement them to drive performance. This brief will act as your roadmap with tips about how best to utilize people, processes, and technology to improve your company’s sales performance.
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Oracle Commerce Cloud

DEI Saves Time, Improves Data and Reduces Bad Debt with First Advantage

Published By: First Advantage     Published Date: May 01, 2018
DEI Communities, based in Omaha, Nebraska, manages apartment communities throughout the central United States. With a healthy portfolio of more than 9,400 units, the company has always placed a high priority on pre-lease applicant screening, which includes a basic criminal background check, eviction check and credit check on all applicants. A few years ago, however, it learned a valuable lesson – that not all screening providers are created equal. After switching to a new provider– First Advantage Resident Screening–the company discovered some impressive benefits, including better data, more streamlined processes, greater reporting flexibility, reduced bad debt and higher efficiency overall.
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First Advantage

Now On Now: How ITOM and ITSM made our IT operations service-aware

Published By: ServiceNow     Published Date: Oct 22, 2018
Discover the lessons ServiceNow learned on their journey to building a business service–centric Services Reliability Team. Leveraging the combined power of ITSM & ITOM, they now deliver high performance & high-availability business services to all employees while proactively eliminating service outages.
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itom, itsm, operations, business, servicenow
    
ServiceNow

Free eBook: Streaming Change Data Capture – A Foundation for Modern Data Architectures

Published By: Attunity     Published Date: Nov 15, 2018
Change data capture (CDC) technology can modernize your data and analytics environment with scalable, efficient and real-time data replication that does not impact production systems. To realize these benefits, enterprises need to understand how this critical technology works, why it’s needed, and what their Fortune 500 peers have learned from their CDC implementations. This book serves as a practical guide for enterprise architects, data managers and CIOs as they enable modern data lake, streaming and cloud architectures with CDC. Read this book to understand: ? The rise of data lake, streaming and cloud platforms ? How CDC works and enables these architectures ? Case studies of leading-edge enterprises ? Planning and implementation approaches
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optimize customer service
    
Attunity

The New Mobile-Enabled Shopper

Published By: Uberall     Published Date: Apr 12, 2019
How Smart Brick and Mortar Retailers Have Learned to Stop Worrying and Embrace Mobile
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listings, engage, uberall, mobile search, retail, mobile commerce
    
Uberall

Disputing Chargebacks

Published By: Riskified     Published Date: Aug 06, 2019
In the competitive world of eCommerce, online retailers must provide an optimal customer experience or risk losing business. But many are seeing their hardearned revenue fall victim to costly credit card chargebacks.
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Riskified

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

Published By: iPass     Published Date: Feb 12, 2009
Unlike Wi-Fi access, 3G mobile broadband is available anywhere users have a mobile phone signal-from. From taxis, to trains, to remote stretches of road - your workforce will have access to critical data. If your company is even considering about deploying mobile broadband to its workforce, read this guide now!
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wifi, wi-fi, ipass, mobile, broadband, security, workforce, wireless communications, mobility, pda, blackberry, vpn, firewall, network management, smart phones, wireless infrastructure, wlan
    
iPass

RES Software Helps Upson Regional Medical Center with Compliance Regulations

Published By: RES Software     Published Date: Jul 03, 2012
George Curtis, CIO of URMC, was looking for a way to keep his team from needing to touch desktops every day. He was in search of solution that would simplify desktop management, and when he learned about RES Software, he was immediately hooked. After only a few months of beginning the implementation of RES, George and his team began seeing major benefits.
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res software, technology, healthcare it, healthcare technology, compliance, desktop management, desktop migration, networking solutions
    
RES Software

Wellesley College Reference Webinar

Published By: Workday     Published Date: Jan 10, 2019
Wellesley College has a lot of success stories to share following its strategic deployment of Workday. Increased internal adoption and collaboration between finance and HR are just the start of a long list of benefits the college now enjoys. Watch the webinar replay with Wellesley’s Ravi Ravishanker, CIO and associate provost; Nephellie Dobie, director of Project Management and Business Analysis; and Veronica Brandstrader, associate CIO, to learn about its: • Evaluation and deployment • Technology transformation • Benefits realized • Lessons learned
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Workday

Lessons from Successful Mobile Initiatives

Published By: ServiceNow     Published Date: Nov 22, 2013
Whether you’ve embraced it or not, mobile is already part of your business. To remain relevant, IT must think like the business. IT must reinvent itself and become more of a technology advisor and less of a technology traffic cop. This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.
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servicenow, enterprise it, mobile computing, mobile initiative, it managers, progressive enterprise, mobile users, bring your own device, mobile device management, mobile adoption, mobile maturity model, mobile savvy, actionable analytics, renew it, mobile data systems, mobile workers, wireless infrastructure, change management, service management
    
ServiceNow

The Value of IT Automation, Featuring Research from Gartner

Published By: Puppet     Published Date: May 20, 2016
At Puppet, we've been looking at the state of DevOps practices for several years and helping organizations achieve higher levels of efficiency. We’ve learned a lot about the impact of DevOps at varying stages of IT automation maturity. As DevOps has moved from theory to implementation for more organizations, a host of DevOps myths have blocked adoption in many organizations. This publication debunks these myths so your organization can automate, innovate, and get ahead. Download this publication, featuring research from Gartner, to discover: - Why DevOps is applicable to legacy environments, traditional enterprises and hierarchical organizations. - Practices that underpin DevOps, from version control to automated testing to infrastructure as code. - How companies like Walmart, Staples, Ambit Energy and Infusionsoft have embraced DevOps and IT automation.
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Puppet

Freedom and Flexibility in a World Gone Mobile

Published By: Citrix ShareFile     Published Date: Jul 24, 2017
In just a few years, we’ve learned to rely on our phones for everything from banking to email to watching cat videos. Most importantly, it’s a safe bet your employees are using mobile devices for work-related activities as well – whether your IT department is prepared for it or not. The proliferation of internet devices makes it simply too easy for employees to check emails en route to the office or give a project that final once over from their couch at home. Smart businesses are already taking advantage of this trend, and reaping the benefits of productivity and employee satisfaction. Is yours?
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mobility, productivity, employee satisfaction
    
Citrix ShareFile

SecureWorks Threat Intelligence Executive Report

Published By: Secureworks     Published Date: Oct 04, 2017
The SecureWorks® Counter Threat Unit™ (CTU) research team analyzes security threats and helps organizations protect their systems. During May and June 2017, CTU™ researchers identified lessons learned and observed notable developments in threat behaviors, the global threat landscape, and security trends: • The global WCry and NotPetya campaigns reinforced the need for a layered approach to security. • Attacks used obfuscated malicious files and scripts to bypass filtering and deliver malware. • A Chinese threat group has had repeated success using compromised websites to attack targeted organizations. • Threat actors have been stealing intellectual property from Japanese enterprises.
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Secureworks
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