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4 Ways Intelligent Virtual Assistants Improve Self-Service and the Customer Experience

Published By: CodeBaby     Published Date: Nov 27, 2012
Healthcare organizations are integrating intelligent virtual assistants to enhance online experience and reduce costs. This guide overviews the capabilities and benefits of using virtual assistants to engage, optimize, and complement existing service channels.
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online self-service, customer experience, customer service, intelligent virtual assistants, conversion optimization, tech support, crm, web self-service
    
CodeBaby

How Top Retail Organizations Integrate WCM and Ecommerce Technologies

Published By: Gleanster Research     Published Date: Oct 10, 2012
This 7 page research study from Gleanster Research explores how Top Performing enterprise retail organizations create unique and compelling customer experiences online, with integration between web content management and ecommerce platforms.
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Gleanster Research

Akamai-Holiday toolkit planning

Published By: Akamai     Published Date: Oct 10, 2012
When holiday shoppers launch into action, every second and every transaction counts.
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akamai, holiday, toolkit, ecommerce
    
Akamai

Shifting Performance Strategies and Solutions for Mobile & Web Delivery

Published By: Akamai     Published Date: Sep 12, 2012
Did you know that most companies underutilize services that can improve the performance of Web and mobile architectures, focusing mistakenly on more costly and complex solutions?
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akamai, mobile, web, ecommerce, online, digital, mobile solutions, online solutions
    
Akamai

Six Secrets to a Great Web Analytics Program

Published By: SwellPath     Published Date: Sep 04, 2012
This guide provides the framework to build a successful analytics foundation in your organization, and shows you how to create an effective analytics measurement program that provides actionable insights and results driven recommendations.
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google analytics, marketing analytics, ecommerce analytics, analytics strategy, web analytics, analytics implementation, google analytics consulting, measurement strategy
    
SwellPath

Magic Quadrant for E-Commerce

Published By: hybris software     Published Date: Aug 23, 2012
Globalization; social and mobile commerce; and site replacements, upgrades and new launches are driving e-commerce product evaluation and selection. Use this Magic Quadrant as a guide during the vendor evaluation and selection process.
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ecommerce, globalization, social commerce, mobile commerce, product evaluation, product selection, gartner, customer relationship management
    
hybris software

PCI Compliant Data Centers

Published By: Online Tech     Published Date: Aug 16, 2012
This white paper explores the impact of the PCI DSS standard on data centers and server infrastructure.
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online tech, pci, dss, ecommerce, business technology
    
Online Tech

PCI Compliant Data Centers

Published By: Dell Storage     Published Date: Aug 14, 2012
Engagement with customers online has evolved from novelty to necessity, with an estimated $202 billion spent in 2011 and projected 10% growth to $327 billion in 2016, according to Forrester Research. Businesses are maneuvering to connect with the growing pool of online customers, but the move to eCommerce brings new security risks with the exchange of sensitive consumer information, including cardholder data and personally identifiable information that can enable identity theft. At stake is reputation of brand, ongoing access to merchant credit lines, and substantial penalties and remediation in the event of a breach. This white paper elucidates the aspects of PCI DSS (Payment Card Industry Data Security Standards) compliance that must be considered when choosing a secure environment for servers involved in eCommerce. Whether deciding to outsource or keep data hosting in-house, any company collecting, storing or transmitting customer cardholder data needs to be compliant, and this document helps pinpoint the specific concerns and standards a company should be aware of when choosing how to keep their data secure. Understanding requirements and best practices for security policies and procedures, physical safeguards, and security technologies is essential to establishing cardholder data security and meeting QSA and SAQ audit requirements.
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pci, compliant, data, centers, engagement, connect, ecommerce, compliance
    
Dell Storage

Are You Ready For The New Google Shopping?

Published By: CPC Strategy     Published Date: Jun 26, 2012
CPC Strategy is excited to release a it's 3rd Google Shopping ebook for business owners that talks about everything you need to know to take advantage of the new Google Shopping. It's an actionable guide on how to prepare your business for the change. Fill out the form to receive CPC Strategy's Ebook.
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google, marketing, cpc strategy, ecommerce, online shopping, digital
    
CPC Strategy

Gartner, Microsoft and Hostway Discuss Mission-Critical Apps, Big Data and the Cloud

Published By: Hostway     Published Date: Jun 13, 2012
In this video, experts from Gartner, Microsoft and Hostway provide trends, information and advice for evolving your cloud strategy beyond testing and development to database-intensive and mission-critical application storage.
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managed hosting, managed servers, web hosting, ecommerce managed hosting, managed server, managed hosting, colocation, web hosting provider
    
Hostway

New Research Report: Live Chat in Support Environments

Published By: LogMeIn     Published Date: Jun 13, 2012
Download this report today and learn how companies are leveraging live chat to drive measureable increases in the efficiency and effectiveness of their customer support organizations.
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live chat, customer support, customer service, customer satisfaction, online, digital, sales, ecommerce
    
LogMeIn

Highest Converting Shopping Comparison Site was 2.78% [2012 Ecommerce Report]

Published By: CPC Strategy     Published Date: May 21, 2012
CPC Strategy looked at 4,274,820 clicks, 82,845 orders, $1,158,604.41 in spend $7,867,575.91 in revenue to find the highest converting shopping site for online retailers. Fill out the form below to download the free report.
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comparison shopping, shopping site, marketing channel, data feed, product feed, shopping feed, cse, online marketing
    
CPC Strategy

This Website Converts for Retailers at 2.78%. [2012 Ecommerce Report]

Published By: CPC Strategy     Published Date: May 21, 2012
CPC Strategy looked at 4,274,820 clicks, 82,845 orders, $1,158,604.41 in spend $7,867,575.91 in revenue to find the highest converting shopping site for online retailers. Fill out the form below to download the free report.
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comparison shopping, shopping site, marketing channel, data feed, product feed, shopping feed, cse, online marketing
    
CPC Strategy

2012 Shopping Comparison Site Study: Which Website Converts at 2.78%?

Published By: CPC Strategy     Published Date: May 21, 2012
CPC Strategy looked at 4,274,820 clicks, 82,845 orders, $1,158,604.41 in spend $7,867,575.91 in revenue to find the best converting shopping site for online retailers. Fill out the form below to download the free report.
Tags : 
comparison shopping, shopping site, marketing channel, data feed, product feed, shopping feed, cse, online marketing
    
CPC Strategy

Ecommerce Study: Which Comparison Shopping Site Converted at 2.78%?

Published By: CPC Strategy     Published Date: May 21, 2012
CPC Strategy looked at more than 110 online retailers, 4,274,820 clicks, 82,845 orders, $1,158,604.41 in spend $7,867,575.91 in revenue to find the best comparison shopping engine (CSE) online. Fill out the form below to download the free report.
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comparison shopping, shopping site, marketing channel, data feed, product feed, shopping feed, cse, online marketing
    
CPC Strategy

Exalogic & Exadata: The Optimal Platform for ATG

Published By: Oracle Corporation     Published Date: May 11, 2012
Download this white paper to learn about the market-leading eCommerce solution and how improved performance can result in increased conversion rates and higher revenue.
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oracle, data warehousing, database, exadata, database machine, infrastructure, operation, operation costs
    
Oracle Corporation

Mobile Marketing: Three Principles For Success

Published By: Forrester     Published Date: May 10, 2012
More people own smartphones than ever before and they're using them more often too. This makes a mobile marketing strategy crucial for any interactive marketer. Yet today we find that although mobile budgets are beginning to increase, the majority of interactive marketers are just starting to experiment, and many still treat mobile phones as mini-PCs. This report explains how marketers at each phase of mobile marketing evolution should craft successful mobile campaigns by hewing to three key principles: immediacy, simplicity, and context.
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emerging methods, brand tactics, mobile channel for consumers, ecommerce, consumer mobile activities, mobile marketing, media mix, emerging media
    
Forrester

Embracing and Empowering the Consumerization of IT

Published By: YouSendIt     Published Date: Apr 19, 2012
This white paper provides a brief overview of the trend toward consumerized IT and Osterman Research's recommendations for addressing it.
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yousendit, manufacturing, email maketing, ecommerce, healthcare, business managers, email, marketing
    
YouSendIt

PIM 360 - Return on Investment (ROI) of Product Data

Published By: Heiler     Published Date: Feb 22, 2012
Many companies invest a great deal of money in optimizing their eCommerce shops. How can Product Information Management (PIM) system contribute to company's success? Read on to find out more.
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler

PIM 360 for eCommerce & Multichannel Commerce

Published By: Heiler     Published Date: Feb 22, 2012
Multiple channel distribution is becoming increasingly important, irrespective of whether the businesses in question are B2C or B2B-focused. The key drivers are the long tail, multi-site and changes in category management. Find out more now!
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler

Best practices for implementing 2048-bit SSL

Published By: Citrix Systems     Published Date: Feb 18, 2012
Ready for 2048-bit SSL? The Iron Age is officially over. The Cloud Age is here. Don't let stronger security compromise performance. Download the Citrix and Verisign White Paper and the NetScaler Performance Comparison now.
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2048-bit ssl, security, ssl, performance, citrix, verisign, netscaler, cloud
    
Citrix Systems

Practical business content collaboration: Personal tools show the way

Published By: YouSendIt     Published Date: Feb 04, 2012
Download this complimentary report and learn about the overwhelming number of business managers using an application or service that is not sanctioned by IT.
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yousendit, manufacturing, email maketing, ecommerce, healthcare, business managers, email, marketing
    
YouSendIt

5 Ways to Double Email Address Capture

Published By: SeeWhy     Published Date: Nov 28, 2011
Learn quick changes you can make to your website this week that will double your email address capture. This webcast also reviews tips for driving eCommerce revenue through promotional emails, and teaches you how to put a $ value on every email address - both designed to help you optimize your overall online marketing strategy.
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seewhy, marketing, email, email address, promotional emails, email marketing
    
SeeWhy

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth

Published By: Oracle Global Marketing     Published Date: Nov 16, 2011
Learn how to meet expectations on the evolving consumer journey through the cross-channel commerce landscape of today, driven by technical trends.
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ecommerce, business research, enterprise technology, it solution, retail applications, oracle, oracle retail applications, atg commerce
    
Oracle Global Marketing

Deliver a superior cross-channel commerce experience: attract more, retain more, and sell more.

Published By: Oracle Global Marketing     Published Date: Nov 16, 2011
This whitepaper takes a look into opportunities for organizations to provide a superior experience focusing on integrating a CRM eCommerce solution.
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ecommerce, business research, enterprise technology, it solution, retail applications, oracle, oracle retail applications, atg commerce
    
Oracle Global Marketing
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