engage

Results 1 - 25 of 2240Sort Results By: Published Date | Title | Company Name

Agile Business – The New Directive for IT

Published By: NTT Ltd.     Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
Tags : 
    
NTT Ltd.

A Practical Guide to Turn Your Online Reviews Into in-store Sales

Published By: Uberall     Published Date: Apr 12, 2019
Consumers search for online reviews for reassurance and greater confidence in their buying decision. As 59% of consumers believe online reviews are just as trustworthy as their friends1, they may well be more influential than you think. Embracing and encouraging customer reviews can seem a little daunting, especially with the prospect of attracting negative reviews. But it doesn’t need to be. Not least because more consumers take the time to write positive reviews (49%) than negative (34%)1, but because when managed effectively, negative reviews can make a positive impact on your online reputation, and ultimately your sales. There are of course other factors that can make review management tricky, including a large number of locations, the consistency and timing of the message and a lack of education across the business, to name but a few. This guide is here is to tackle all these challenges and give you practical tools and steps that you can implement straight away, to encourage m
Tags : 
engage; reviews, review management, reputation management, uberall, online reviews
    
Uberall

Customer Story: University of Melbourne Saves 10,000 Hours Annually with Automation Anywhere

Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
Tags : 
rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC

Relevance is everything: Location insights deepen customer engagement

Published By: HERE Technologies     Published Date: Jul 30, 2019
How can brands create relevant, authentic advertising experiences with real-world location intelligence?
Tags : 
mapping, location data, consumers, data, advertising
    
HERE Technologies

Watson Marketing gives banks a competitive edge

Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
"Use Watson Marketing capabilities to discover insights previously unknown, and use them to create new business models and revenue streams. Download the white paper to discover how you can better target and engage with customers."
Tags : 
    
Group M_IBM Q3'19

2019 Marketing Benchmark Report

Published By: Look Listen     Published Date: Aug 22, 2019
Companies that can harness the power of data are tomorrow’s winners. At Acoustic, we believe deeply in the importance of putting data into context to help companies quickly determine which marketing messages are resonating and which strategies are outpacing the market. The 2019 Marketing Benchmark Report examines email and mobile marketing messages sent by thousands of brands in 2018 to establish industry standards on customer engagement, delivery and subscriber churn. Our analysis uncovers trends and benchmarks than can help you optimize your audience outreach. Use this valuable information to compare how your campaigns are performing, see where to focus your efforts and build your case for more investment.
Tags : 
    
Look Listen

Make the Business Case for Resilience

Published By: MeQuilibrium     Published Date: Jul 31, 2019
You get the importance of resilience, but does your leadership? In this white paper, you’ll learn how to build a business case that addresses five common objections the C-suite will have. To start, it’s critical to understand how resilience positively impacts the four key areas of common concern for leadership today: ? Engagement ? Performance ? Well-being ? The bottom line Get the White Paper
Tags : 
    
MeQuilibrium

A New Perspective on Engagement and Performance

Published By: MeQuilibrium     Published Date: Jul 31, 2019
Even among high-income, highly educated people, almost 50 percent lack the skills they need to engage and perform in this era of increasing change and pressure. And only 6 percent of companies believe they are highly agile today. It’s time for a new perspective. In this e-book, discover the four challenges every HR executive faces in building engagement and performance, and how you can overcome them by: ? Equipping people and teams with resilience skills ? Meeting every employee right where they are ? Empowering all employees with leadership skills ? Harnessing cognitive insights that drive real results Get the e-book A New Perspective on Engagement and Performance today!
Tags : 
    
MeQuilibrium

From Cost Center to Profit Center: Why Finance Should Engage HR as a Business Partner

Published By: Workday     Published Date: Jul 30, 2019
From reducing costs to driving strategic initiatives, great things happen when finance and HR collaborate. That’s one of the main takeaways of this eBook from CFO.com, which outlines five actionable ways to help your finance and HR teams work better together. Read now to learn how you can help transform HR from a cost center into a profit center.
Tags : 
    
Workday

A 21st Century Challenge - Mapping Employee Retention as the Company Scales

Published By: Workday     Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
Tags : 
    
Workday

The Complacency Effect: Despite Disengagement, Employees Plan to Stay at Their Jobs

Published By: Achievers     Published Date: Aug 16, 2019
A recent employee engagement survey by Achievers asked 1,224 employees from the U.S., Canada, UK, and Australia if they plan on looking for new jobs in 2019. The results were jarring: only 21% of North American employees are very engaged, yet most are not looking to leave their jobs. While this may seem like a positive trend, it actually indicates a major workplace complacency conundrum – one that could have a significantly negative effect on your bottom line This report will explain the dangers of complacency in the workplace and share four target areas to address employee engagement, arguably one of the most critical business challenges
Tags : 
    
Achievers

Empowerment and Trust: The Keys to Employee Engagement

Published By: Achievers     Published Date: Aug 16, 2019
Understanding HR and Engagement Leaders’ Challenges and Opportunities How can organizations understand the gaps in employee expectations, anticipate the most pressing issues, and adopt the processes and technology that make it scalable? Achievers surveyed HR and engagement leaders’ on the front lines of engagement who understand the challenges and opportunities facing the workplace today. In this report, discover how you can address: • The most pressing engagement challenges for organizations today • The role of employee empowerment and trust in engagement success. • Technology and culture changes that can ensure success
Tags : 
    
Achievers

Demystifying AI: Creating an AI partnership that maximizes business results

Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
Tags : 
    
Genesys

How AI can improve contact center and agent performance

Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
Tags : 
    
Genesys

Modernize retail customer engagement with APIs

Published By: MuleSoft     Published Date: Apr 15, 2019
eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge. Read this whitepaper to learn: A 4-step strategy for retailers to build a retail digital platform strategy with APIs. The role APIs can play in optimizing consumer journey personalization and creating new revenue channels. How a leading fast food company created a unified consumer experience by adopting a platform-based business model.
Tags : 
    
MuleSoft

The Ultimate Guide to 10X Your Sales Development Team's Productivity

Published By: Drift     Published Date: Aug 05, 2019
This guide is used to deploy conversational sales to your sales development team. It will answer the following questions: • How to introduce live chat to your sales team • How to analyze good and bad conversations • How to coach your team to have better conversations • How to align a sales development representative (SDR) team with account executives and a marketing team This handbook uses the Conversational Framework to inform how you engage with, understand, and recommend the right thing to the right buyers at the right time
Tags : 
    
Drift

Aberdeen Study: Next Generation Web Content Management

Published By: Sitecore     Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
Tags : 
sitecore, aberdeen, lifecycle management, web content management, analytics, crm, emarketing, email marketing, lead generation
    
Sitecore

Cyber Intrusion Services Casebook 2018

Published By: CrowdStrike     Published Date: May 21, 2019
Stories from the front lines of Incident Response in 2018 and insights that matter for 2019 Threat actors are continuously adopting new means to achieve their objectives. Drawn from real-life client engagements, the annual CrowdStrike Cyber Intrusion Services Casebook 2018 provides valuable insights into ever-evolving attacker tactics, techniques and procedures (TTPs). The CrowdStrike Cyber Intrusion Services Casebook, 2018 provides expert, real-world analysis and practical guidance that can further your organization’s progress toward that goal. It also describes the strategies the CrowdStrike Services team used to quickly investigate, identify and effectively remove dangerous threats from victims’ networks. Download the Cyber Intrusion Casebook to learn: • The emerging trends observed in attack behaviors, including the tactics threat actors use to gain entry and maintain a foothold in targeted environments • Key takeaways — based on the CrowdStrike Services team’s extensive experience
Tags : 
    
CrowdStrike

How to leverage online video in your social media channels

Published By: Cantaloupe     Published Date: Mar 30, 2010
Social media is all around us and has fundamentally changed the way many of us communicate--both personally and professionally. Video can make your social media better, and ultimately get more leads to your website. But how best to post, measure, and use to drive traffic to your website?
Tags : 
cantaloupe, online video, social media, communication, facebook, twitter, seo, engagement
    
Cantaloupe

An Effective Video SEO Strategy in Three Phases

Published By: Cantaloupe     Published Date: Mar 30, 2010
The hype about video search has just begun which means lots of questions, lots of new experts, and not enough time to sort through it all. This new whitepaper "An Effective Video SEO Strategy in Three Phases" will give you the blueprint for getting started and beyond. Learn all about: the 2 things you should be doing right now to improve your video search engine optimization; widespread myths about what works and what doesn't; Advanced tips for even greater results and more!
Tags : 
cantaloupe, online video, social media, search, communication, facebook, twitter, seo, engagement
    
Cantaloupe

Improve Your Internal Company Communication

Published By: Magic Logix     Published Date: Oct 20, 2012
According to Buzz Marketing, 85% of business buyers believe companies shouldn't just present information - they should engage with prospective buyers.
Tags : 
    
Magic Logix

Content Marketing Best Practices - Strategies for Getting Started

Published By: Cadence9     Published Date: Jan 25, 2013
Content marketing is a marketing strategy fueled by the creation and sharing of content in order to attract, acquire and engage clearly defined target audiences.
Tags : 
    
Cadence9

The Little Book of Web Engagement

Published By: Alterian Inc     Published Date: May 04, 2010
Why read another little book about a BIG subject? Because a visitor on your website is your opportunity to engage, persuade, influence, and educate. The opportunity is fleeting as their mouse hovers over the back button to return to the thousands of search results for websites just like yours.
Tags : 
alterian, web engagement
    
Alterian Inc

Retail: How Small and Midsize Retailers Can Drive Revenue, Efficiency, and Loyalty

Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
Tags : 
    
SAP
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.