enterprise management

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eBook: Contact Center Economics and the Cloud

Published By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
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cloud, contact center, customer journey, hybrid
    
Genesys

Contact Center Economics and the Cloud

Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys

EMA: Defining the Future of Network Visibility Fabrics

Published By: Gigamon     Published Date: Mar 26, 2019
Security and network performance tools are unable to or weren’t built to handle and analyze traffic at higher bandwidths. Read Enterprise Management Associates new research report, “Next Generation Network Packet Brokers: Defining the Future of Network Visibility Fabrics” to learn how to reduce unnecessary tool upgrades due to bandwidth increases -- resulting in decreased costs, improved tool utilization and optimized investments in existing networking and security tools. Learn more by downloading this report!
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Gigamon

EMA: Defining the Future of Network Visibility Fabrics

Published By: Gigamon     Published Date: Jun 10, 2019
Security and network performance tools are unable to or weren’t built to handle and analyze traffic at higher bandwidths. Read Enterprise Management Associates new research report, “Next Generation Network Packet Brokers: Defining the Future of Network Visibility Fabrics” to learn how to reduce unnecessary tool upgrades due to bandwidth increases -- resulting in decreased costs, improved tool utilization and optimized investments in existing networking and security tools. Learn more by downloading this report!
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Gigamon

EMA: Defining the Future of Network Visibility Fabrics

Published By: Gigamon     Published Date: Feb 20, 2019
Security and network performance tools are unable to or weren’t built to handle and analyze traffic at higher bandwidths. Read Enterprise Management Associates new research report, “Next Generation Network Packet Brokers: Defining the Future of Network Visibility Fabrics” to learn how to reduce unnecessary tool upgrades due to bandwidth increases -- resulting in decreased costs, improved tool utilization and optimized investments in existing networking and security tools. Learn more by downloading this report!
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Gigamon

How Top Retail Organizations Integrate WCM and Ecommerce Technologies

Published By: Gleanster Research     Published Date: Oct 10, 2012
This 7 page research study from Gleanster Research explores how Top Performing enterprise retail organizations create unique and compelling customer experiences online, with integration between web content management and ecommerce platforms.
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Gleanster Research

Application Performance Testing: From Conception to Gravestone

Published By: Gomez IT     Published Date: Dec 09, 2010
Performance testing of software systems is frequently discussed as an episodic activity that is accomplished once per production releases the final step in the development process for a given application
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gomez, application performance testing, enterprise software, workflow, system management, application integration, application performance management, performance testing
    
Gomez IT

Optimizing Cloud Computing to Support Application Delivery

Published By: Gomez IT     Published Date: May 23, 2011
A Critical Look at Key Technologies to Help Ensure that Your Cloud Investments Work For and Not Against You.
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compuware, enterprise management associates, ema, cloud computing, application delivery, peformance management strategy, cloud services, performance monitoring, user experience management, application performance management
    
Gomez IT

John Herrema Thought Leadership Paper "Collaboration without Compromise"

Published By: Good Technology Corporation     Published Date: Oct 23, 2012
Read this whitepaper to learn how to enable mobile collaboration while maintaining data security and strict end user privacy -whether on BYOD or a mix of corporate- and employee-owned devices.
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virtualization, collaboration, enterprise applications, cloud computing, mobility management, mobile collaboration, business technology
    
Good Technology Corporation

Put Mobile First: A 3-Step Guide to Help You Get Started

Published By: Good Technology Corporation     Published Date: Apr 29, 2013
Companies today can’t just “bolt on” mobile capabilities. To succeed, you have to put mobile first. Read—Moving Beyond BYOD to Mobile First: A 3-Step Approach for CIOs—to learn how a making mobile a core part of your IT strategy increases revenue.
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mobile collaboration, byod management, byod solutions, byod strategy, enterprise collaboration, enterprise mobility, mobile device management
    
Good Technology Corporation

Virtual Roundtable: Mobile Security and Management

Published By: Good Technology Corporation     Published Date: Apr 29, 2013
Security and management are critical to enterprise mobility—but they’re also complex. Dive deeper in this virtual roundtable with guests from Forrester Research, Inc., Good, and BoxTone. Learn more about mobile security trends, concerns, and myths.
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mdm, mobile device management, emm, enterprise mobility, mobile application management, enterprise mobility, mobile security
    
Good Technology Corporation

New Gartner Research: Consumer Tech to Drive I&O – Including Mobile

Published By: Good Technology Corporation     Published Date: Apr 29, 2013
You can’t slow down technology. But you can get ahead of it. Learn how in this mobile trend report from Gartner. Learn the latest in devices, app stores, and cloud services. You’ll even get operational tips to manage mobile costs, risk, and support.
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consumerization, mobile technology, infrastructure and operations, mobile management, mobile security, enterprise mobility, mobile application management
    
Good Technology Corporation

Understanding the Velostrata technology for mass migrations into Google Cloud Platform

Published By: Google     Published Date: Aug 05, 2019
Moving existing enterprise workloads to the cloud has always been challenging as companies struggle to adapt and migrate applications to run in a cloud environment. IT managers must understand application dependencies, change drivers and networking configurations, and learn new management interfaces. This white paper will provide a deeper understanding of Migrate for Compute Engine's technology for mass migrations into GCP unique technology and architecture, and will explore how these capabilities improve current mass migration practices.
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cloud applications, cloud as a service, velostrata, migration, google cloud
    
Google

2019 Predictions for Customer Data Management

Published By: Google - SAP     Published Date: Nov 01, 2019
"Report: 2019 Predictions for Customer Data Management Where will the next evolutions in customer experience, consumer privacy and the digital enterprise lead your business in 2019? In this report, we break down the hottest trends, biggest roadblocks and most tantalising opportunities facing the customer data management market. Download it now to explore megatrends that we see as being vital considerations if you want to thrive – not just survive – in today’s and tomorrow’s digital marketplace. You’ll discover: Forecasts for the future of data protection and consumer privacy regulations Predictions about cutting-edge technologies such as artificial intelligence, machine learning and customer data platforms New frontiers ushered in by evolving cloud technology integrations and the convergence of the front and back offices"
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Google - SAP

2018 Gartner Magic Quadrant for Full Life Cycle API Management

Published By: Google Apigee     Published Date: Jun 08, 2018
A must-read for IT professionals that provides a comprehensive analysis of the API management marketplace and evaluates 22 vendors across 15 essential criteria. APIs are the de-facto standard for building and connecting modern applications. But securely delivering, managing and analyzing APIs, data and services, both inside and outside an organization, is complex. And it’s getting even more challenging as enterprise IT environments grow dependent on combinations of public, private and hybrid cloud infrastructures. Choosing the right APIs can be critical to a platform’s success. Likewise, full lifecycle API management can be a key ingredient in running a successful API-based program. Tools like Gartner’s Magic Quadrant for Full Life Cycle API Management help enterprises evaluate these platforms so they can find the right one to fit their strategy and planning. Apigee is pleased to offer you a complimentary copy of the Gartner report. Access in-depth evaluations of API managemen
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Google Apigee

The 2018 Gartner Magic Quadrant for Full Life Cycle API Management

Published By: Google Apigee APAC     Published Date: Jun 10, 2019
Power your APIs with a three-time leader. We’re thrilled to share that Gartner has recognized Apigee as a Leader in the 2018 Magic Quadrant for Full Life Cycle API Management. This year, Apigee was not only positioned furthest on Gartner’s "completeness of vision" axis for the third time running, it was also positioned highest in "ability to execute." Download your complimentary copy of the 2018 Gartner Magic Quadrant for Full Life Cycle API Management. This must-read for IT professionals provides a comprehensive analysis of the API management marketplace and evaluates 22 vendors across 15 essential criteria. What’s inside? Apigee continues to be recognized as a leader in its category APIs are the de facto standard for building and connecting modern applications APIs and API management have become essential to how enterprises deliver applications in and across clouds Apigee’s API management platform can be a key ingredient in running a successful digital business
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Google Apigee APAC

Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011

Published By: GoToMyPC     Published Date: Apr 06, 2011
This Forrester white paper examines the rise in IT's prioritization of business continuity and disaster recovery (BC/DR) planning.
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disaster recovery, business continuity, bc/dr, smbs, enterpriser risk management, data loss, damage control, crisis, security, ddos, backup and recovery, risk management
    
GoToMyPC

From Open View to Open Source

Published By: Groundwork Open Source     Published Date: Aug 21, 2009
IT teams have long recognized that an enterprise-class IT management system is absolutely essential, especially given the mission-critical nature of most corporate IT networks. In order for robust IT monitoring and management functionality, they had no alternative but to use a proprietary solution. Download this white paper to learn about Open Source alternatives.
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open source, network management, openview, open view, monitoring, open source network, open source networks, groundwork, groundwork open source
    
Groundwork Open Source

Putting An End To Content Chaos

Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
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business content, volume, cloud-based, enterprise content management, ecm
    
Group M_IBM Q1'18

Unified Endpoint Management For Dummies, IBM Limited Edition

Published By: Group M_IBM Q1'18     Published Date: Feb 27, 2018
Overview of unified endpoint management (UEM)–why it’s necessary and addresses complex problems encountered by IT in the modern enterprise
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uem, modern enterprise, unified endpoint management
    
Group M_IBM Q1'18

Gartner Magic Quadrant for Data Quality Tools

Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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Group M_IBM Q119

Making Sense of Big Data: A Day in the Life of an Enterprise Architect

Published By: Group M_IBM Q119     Published Date: Mar 11, 2019
The life of an enterprise architect is becoming busy and difficult. Before the era of big data, the enterprise architect “only” had to worry about the data and systems within their own data center. However, over the past decade there were revolutionary changes to the way information is used by businesses and how data management platforms support the information available from modern data sources.
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Group M_IBM Q119

Boost your mobile ROI with powerful Cognitive Insights from IBM MaaS360

Published By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective. For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console. To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront. With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
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Group M_IBM Q2'19

Delivering Hybrid Analytics at the Speed of Business: IBM Integrated Analytics System

Published By: Group M_IBM Q2'19     Published Date: Jul 01, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
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Group M_IBM Q2'19

Delivering Hybrid Analytics at the Speed of Business: IBM Integrated Analytics System

Published By: Group M_IBM Q3'19     Published Date: Jul 01, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
Tags : 
    
Group M_IBM Q3'19
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