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Top 3 Automation Processes to Improve Quality Management

Published By: ETQ     Published Date: Jul 10, 2019
Quality professionals recognize that streamlining processes can deliver significant returns, but many are unsure where or how to start. With dozens or even hundreds of processes, automating them all can seem overwhelming. In this white paper you'll learn: The three most important quality functions to automate for process excellence Strategies for streamlining your quality process so you can turn insight into action Tips for choosing a flexible platform that harnesses creative problem-solving.
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ETQ

Top 10 Reasons You Need Quote and Proposal Automation

Published By: ConnectWise     Published Date: Aug 22, 2019
Start new client relationships off right with professional looking, timely, and accurate sales proposals that demonstrate the excellent customer service clients should expect from your organization. Quote and proposal automation speeds up the sales closing process. It allows sales professionals to spend less time on administration and more time doing what they do best—selling. Automate the quote and proposal process so your organization can quote and close more deals, leading to stronger sales revenue.
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ConnectWise

IT Service Excellence Tool Kit

Published By: ConnectWise     Published Date: Aug 22, 2019
How to meet and exceed customer expectations to ensure customer retention. Includes two parts: 1) Key Fundamentals and Best Practices for IT Service Delivery, 2) Your Blueprint for Managing Successful Service Delivery
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ConnectWise

Top Research For CIOs: Security

Published By: Masergy     Published Date: Aug 01, 2019
Realize The Value That Excellent Security Delivers
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Masergy

Hypergrowth Meets CX Excellence

Published By: ttec     Published Date: Jul 25, 2019
6 ways to accelerate your customer experience as fast as you're growing your business
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ttec

Leading the Digital Trust & Safety Transformation

Published By: Sift     Published Date: Jul 12, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now"
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Sift

On-Demand Forrester Webinar: Leading the Digital Trust & Safety Transformation

Published By: Sift     Published Date: Jul 15, 2019
"In today’s digital landscape, balancing user experience with customer safety has never been more important -- or more difficult. By surveying 500 employees responsible for fighting fraud, Sift found that 77% prioritize delivering a frictionless experience, but nearly as many say fraud prevention blocks this goal. The answer isn’t additional fraud prevention. Businesses must adopt a Digital Trust & Safety approach, strategically aligning risk and revenue decisions supported by sophisticated processes and technology. How can you optimize your business strategies for the challenges and opportunities of the digital world? Read This Guide To Find Out How to move beyond reactive fraud-fighting strategies and deliver excellent customer experiences without compromising safety The 4 qualities of a Digital Trust & Safety organization A step-by-step guide to help you evolve to Digital Trust & Safety Why the time for Digital Trust & Safety is now "
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Sift

Buying a Phone System? Compare the Top 94 Business Phone Systems in one chart

Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
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compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8, voip, pbx
    
Wheelhouse Enterprises

PSD to XHTML, Convert PSD to HTML, CMS, Joomla, Drupal, Wordpress Conversion Services

Published By: xhtmlchamps     Published Date: Jan 28, 2013
PSD to XHTML - Xhtmlchamps - provide psd to xhtml/html, cms, joomla, wordpress, drupal, vbulletin, phpbb conversion, psd to xhtml/css conversion services. Get excellent psd to html, psd to xhtml/css/cms at affordable price.
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xhtmlchamps

Visalierung im Zeitalter der Virtuellen Realität

Published By: Dell EMC     Published Date: Aug 23, 2018
“Während 3D-Designtools schon lange verfügbar sind, eröffnet die Konsumerisierung der virtuellen Realität (VR) Visualisierungsoptionen in einem noch nie dagewesenen Umfang. Visualisierung hat sich dahingehend entwickelt, das Designer fotorealistische Bilder zu Produkten in natürlichen Umgebungen schneller und exakter erstellen können. So wird die Markteinführung beschleunigt, und Kunden können das Produkt selbst testen, und das alles ohne echte Kosten für Prototypenentwicklung und Modellierung. Dieser Leitfaden soll Ihnen einen Überblick über die neuesten Entwicklungen im Bereich Visualisierung verschaffen und die neuen VR Center of Excellence in Limerick, Santa Clara und Austin vorstellen, wo Sie die Vorteile selbst erleben können.” Rahul Tikoo Executive Director und General Manager Dell Precision
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Dell EMC

Visualisation in the Virtual Reality Age

Published By: Dell EMC     Published Date: Aug 23, 2018
“While 3D design tools have been around for a while, the consumerisation of VR is opening-up visualisation options at an unprecedented rate. Visualisation has evolved to a level that allows designers to produce photorealistic images of products in natural environments faster and with more accuracy, enabling even faster time-to-market and allowing customers to experience the product for themselves – and all without real-world prototyping and modelling costs. This guide is designed to give you an overview of the latest developments in visualisation and introduce our new VR Centres of Excellence in Limerick, Cork, Paris, Frankfurt, Dubai, Santa Clara or Austin, where you can experience the benefits for yourself.” Rahul Tikoo Executive Director and General Manager Dell Precision
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Dell EMC

La Visualisation à l’ère da la Réalité Virtuelle

Published By: Dell EMC     Published Date: Aug 23, 2018
“Si les outils de conception 3D existent depuis quelque temps déjà, la consumérisation de la réalité virtuelle fait émerger des solutions de visualisation à un rythme sans précédent. La visualization a atteint un tel niveau que les concepteurs peuvent désormais créer des images photoréalistes de produits dans des environnements naturels avec plus de rapidité et de précision. Cela permet une commercialisation encore plus rapide et donne aux clients la possibilité d’expérimenter le produit par eux-mêmes, sans encourir les coûts réels de prototypage et de modélisation. Ce guide est conçu pour vous donner un aperçu des tout derniers développements en matière de visualisation et présente nos nouveaux centres d’excellence sur la réalité virtuelle, situés à Limerick, Cork, Paris, Francfort, Dubaï, Santa Clara et Austin, où vous pourrez découvrir les atouts de ces technologies.” Rahul Tikoo Directeur exécutif et directeur général Dell Precision
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Dell EMC

Visualisatie in het Tijdperk van Virtual Reality

Published By: Dell EMC     Published Date: Aug 23, 2018
“3D-ontwerphulpmiddelen bestaan al een tijd, maar sinds VR steeds meer zijn weg vindt naar de consumentenmarkt, worden visualisatie-opties met ongekende snelheid beschikbaar. Visualisatie heeft zich ontwikkeld tot een niveau waarop ontwerpers sneller en nauwkeuriger fotorealistische afbeeldingen van producten kunnen maken in natuurlijke omgevingen waardoor producten sneller op de markt kunnen worden gebracht en klanten het product zelf kunnen uitproberen. Dit alles zonder de kosten van prototypes en vormgeving. In deze handleiding krijgt u een overzicht van de nieuwste ontwikkelingen in visualisatie en maakt u kennis met onze nieuwe VR Centres of Excellence in Limerick, Cork, Parijs, Frankfurt, Dubai, Santa Clara en Austin waar u de voordelen van VR zelf kunt ontdekken.” Rahul Tikoo Executive Director en General Manager Dell Precision
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Dell EMC

Measuring up to Modern Performance Practices

Published By: HP     Published Date: Dec 03, 2015
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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enterprise applications, data management, business technology
    
HP

All-flash Array Buyer’s Guide

Published By: Hewlett Packard Enterprise     Published Date: Nov 01, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise

Curves | Jenny Craig

Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization, business management
    
Cherwell Software

Customer Success Story Jason’s Deli

Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization, business integration, business management
    
Cherwell Software

The Power of Collaboration

Published By: SAS     Published Date: Jan 17, 2018
It’s a social world and the majority of organizations today use Microsoft Office as their chosen office productivity suite. So it’s important to deliver insights where people are working most. This paper shows how you can use results produced by SAS Visual Analytics with Microsoft Office applications – Outlook, Excel, Word, PowerPoint and SharePoint. With plenty of how-to specifics, you’ll see how easy it is to combine analytic visualizations and reports with Microsoft products to share insights, improve collaboration and drive further adoption of analytics across your organization.
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SAS

Is Outdated Software Preventing Retail Business Growth?

Published By: Epicor     Published Date: Aug 30, 2018
Does your current software give your lawn and garden business the visibility and flexibility you need to be responsive and competitive, or is outdated software negatively impacting business growth and excellent service? The retail world is becoming more complex. eCommerce has grown in the U.S.—from $42 billion to $236 billion in the last decade*—and lifestyle shopping is raising customer expectations. Having the right retail management software solution—one that can keep up with your business needs and the increasing pace of technology—is critical. Given the recent advancements in technology—and higher customer expectations—perhaps it’s time to ask if your retail management software is up to the task of nurturing and managing your growth over the coming decade. Epicor has been a part of successful lawn and garden retail businesses for years. Here are some risks you may face from using outdated software: 1. Excessive labor costs and hiring gaps 2. Operational inefficiencies 3. Insuff
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas, advantages of retail store software, lawn and garden pos, nursery retail software, garden center retail software, garden retailers pos, garden retail software
    
Epicor

Is Outdated Software Preventing Retail Business Growth?

Published By: Epicor     Published Date: Aug 30, 2018
Does your current software give your business the visibility and flexibility you need to be responsive and competitive, or is outdated software negatively impacting business growth and excellent service? The retail world is becoming more complex. eCommerce has grown in the U.S.—from $42 billion to $236 billion in the last decade*—and lifestyle shopping is raising customer expectations. Having the right retail management software solution—one that can keep up with your business needs and the increasing pace of technology—is critical. Given the recent advancements in technology—and higher customer expectations—perhaps it’s time to ask if your retail management software is up to the task of nurturing and managing your growth over the coming decade. Epicor has been a part of successful retail businesses for years. Here are some risks you may face from using outdated software: 1. Excessive labor costs and hiring gaps 2. Operational inefficiencies 3. Insufficient data and insights 4. Dimi
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas, advantages of retail store software
    
Epicor

Engajamento dos colaboradores na era digital

Published By: SAP SME     Published Date: May 09, 2017
Empresas de todos os portes, inclusive pequenas e médias empresas (PMEs), lutam para se mater na liderança na economia digital. Mas um grupo de empresas, que chamamos de Campeões digitais, tem estratégias de liderança mais avançadas e está colhendo excelentes resultados.
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SAP SME

Measuring up to Modern Performance Practices

Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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HPE Service Virtualization

DCIG 2017-2018 All-flash Array Buyer’s Guide [March 2017] -

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise

Cyber Alert: 7 Strategies to Defend Your Industrial Systems

Published By: GE Power     Published Date: Jan 31, 2017
Don’t wait to implement your cyber protection program. An excellent place to begin developing your approach is with the newly published The U.S. Homeland Security Strategies for Defending Industrial Control Systems. See the 7 recommended strategies and learn and how digital solutions can help fulfill steps toward a more secure operating environment.
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cyber security power plants, utilities, power producers, power plant cyber attacks, power grids, power industry, power plant software, us homeland security, cyber security strategy, powerplant security, powerplants, cyber security assessment
    
GE Power

SC Magazine Market Focus

Published By: Gigamon     Published Date: Oct 19, 2017
Read SC Magazine’s original research article Double Vision to learn how visibility deep into network activity and analysis of network traffic can show breaches before serious damage is done. While monitoring network traffic is hardly a new or unique technology, it is an excellent example of how visibility works. Constant vigilance of network activity is simply the best way to determine if any semblance of an attack still resides on your network. Download now!
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Gigamon
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