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Engajamento dos colaboradores na era digital

Published By: SAP SME     Published Date: May 09, 2017
Empresas de todos os portes, inclusive pequenas e médias empresas (PMEs), lutam para se mater na liderança na economia digital. Mas um grupo de empresas, que chamamos de Campeões digitais, tem estratégias de liderança mais avançadas e está colhendo excelentes resultados.
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SAP SME

Measuring up to Modern Performance Practices

Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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HPE Service Virtualization

DCIG 2017-2018 All-flash Array Buyer’s Guide [March 2017] -

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise

Cyber Alert: 7 Strategies to Defend Your Industrial Systems

Published By: GE Power     Published Date: Jan 31, 2017
Don’t wait to implement your cyber protection program. An excellent place to begin developing your approach is with the newly published The U.S. Homeland Security Strategies for Defending Industrial Control Systems. See the 7 recommended strategies and learn and how digital solutions can help fulfill steps toward a more secure operating environment.
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cyber security power plants, utilities, power producers, power plant cyber attacks, power grids, power industry, power plant software, us homeland security, cyber security strategy, powerplant security, powerplants, cyber security assessment
    
GE Power

SC Magazine Market Focus

Published By: Gigamon     Published Date: Oct 19, 2017
Read SC Magazine’s original research article Double Vision to learn how visibility deep into network activity and analysis of network traffic can show breaches before serious damage is done. While monitoring network traffic is hardly a new or unique technology, it is an excellent example of how visibility works. Constant vigilance of network activity is simply the best way to determine if any semblance of an attack still resides on your network. Download now!
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Gigamon

4 Ways to Deliver Excellent Customer Experiences

Published By: DocuSign UK     Published Date: Nov 06, 2018
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse. According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
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DocuSign UK

Emperor II Brochure

Published By: IBM     Published Date: Jun 29, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open platform that speeds innovation
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IBM

Four Dimensions of Performance Management Excellence for the Digital Era

Published By: Riverbed     Published Date: Jan 25, 2018
Four Dimensions of Performance Management Excellence for the Digital Era OnDemand Webinar
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Riverbed

Digital Evolution in Consumer Durables Supply Chain and Strategic Procurement Processes

Published By: SAP     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
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SAP

Digital Evolution in Life Sciences Supply Chain and Strategic Procurement Processes

Published By: SAP     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP

Shaping Retail's Future: Understanding and Delighting Customers in the Digital Era

Published By: T Systems     Published Date: Nov 19, 2018
If only there was a whitepaper that could explain how digitalization is changing the retail landscape while advising retailers on how they can embrace this driving force to excel in the industry. Here at T-Systems, we have produced a whitepaper that provides a detailed look into what is required for your retail business to succeed in the digital age. Our ‘Shaping Retail’s Future, Understanding & Delighting Customers in The Digital Era’ provides you with the means to safely navigate and prosper from the effect that digitization is having upon the industry. In a retail world that demands engaging with an ever more sophisticated level of consumer, those whom exhibit less brand loyalty year-on-year – the window for error has become decisively small. Our whitepaper enables your business to identify your digital needs for more effective retail operations by asking critical questions to reveal and plug your capability gaps. We examine the importance of developing the right omnichannel strateg
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retail, sales, whitepaper, t-systems, omnichannel, data analytics, touchpoints, digitization, iot
    
T Systems

Digital Evolution in Life Sciences Supply Chain and Strategic Procurement Processes

Published By: SAP Ariba     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP Ariba

Digital Evolution in Consumer Durables Supply Chain and Strategic Procurement Processes

Published By: SAP Ariba     Published Date: Oct 11, 2018
The consumer durables sector continues to evolve. Consumer demand for connected, energy-efficient appliances is driving investment in R&D – even as profitability pressures necessitate new cost-cutting measures. And intensifying vertical and virtual integration means manufacturers need stronger relationships with extended supply chains. Supply chain and sourcing professionals are leading the charge. Learn how a digital strategy enables the transformation needed to excel today.
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SAP Ariba

Managing Customer Relationships to Win More Business: Why CRM Alone is no Longer Enough

Published By: Unit4     Published Date: Feb 18, 2019
Want to drive up your bid-to-win ratio? The top five percent of professional services organizations win more than two out of every three bids. Their sales and services teams are better aligned too. Customer Relationship management (CRM) has long played a key role in driving sales and services excellence, but it’s no longer enough – welcome to the age of opportunity management. Download this eGuide to better understand how to win more business with accurate proposals based on past project success.
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professional services organizations, erp, crm, enterprise resource planning, bid-to-win
    
Unit4

Elastic Material for Accelerated Design Verification and Prototyping

Published By: 3D Systems     Published Date: Feb 28, 2019
Ideal for engineers for prototyping and verifying designs across a range of industrial and consumer goods applications, the FabPro Elastic BLK material offers excellent compressive characteristics and shape recovery with a realistic opaque black rubber look and feel. Quick printing and quick curing, FabPro Elastic BLK material saves times and money versus outsourcing to a third party for manufacturing. Suggested applications include: • Overmolds, seals, grommets, grips and vibration dampening components • Functional parts including dust covers, push buttons and cable stress reliefs FabPro Elastic BLK material expands the range of functional materials for 3D Systems' most affordable industrial 3D printer, the FabPro 1000. Rugged and durable, the FabPro 1000 is designed for engineers and designers who want to save time and money by managing their design and prototyping processes in-house.
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3D Systems

Siemens Omneo Big Data Customer Testimonial

Published By: Dell EMC     Published Date: Nov 09, 2015
The webinar is an excellent resource to provide attendees with the kind of comprehensive and collaborative perspective needed when exploring the implementation of big data solutions. The real-world examples provide information that can enable better decisions for designing best-of-breed big data solutions for organizations.
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Dell EMC

Advanced Root Cause Analysis for Product Quality Improvement using ML in TIBCO Spotfire

Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Gradient Boosting Machine (GBM) modeling is a powerful machine learning technique for advanced root cause analysis in manufacturing. It will uncover problems that would be missed by regression-based statistical modelling techniques and single tree methods, but can easily be used by analysts with no expertise in statistics and modelling to solve complex problems. It is an excellent choice for advanced equipment commonality analysis and will detect interactions between process factors (for example, machines, recipes, process dates) that are responsible for bad product. It can also be used to identify complex nonlinear relationships and interactions between product quality measurements (for example, yield, defects, field returns) and upstream measurements from the product, process, equipment, component, material, or environment.
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TIBCO Software GmbH

Transformation from R&D to Commercialization – A Critical Checklist for Success

Published By: Collaborative Consulting     Published Date: Dec 23, 2013
Commercial launch is a critical and complex period in the Life Sciences product life cycle. The transition from clinical development to commercial operations can seem overwhelming as companies face considerable challenges in transforming from an R&D-driven organization to one focused on achieving in-market business and commercial excellence. Core to successful launches is preparing the company for a whole new raft of capabilities, processes, and relationships, and in doing so there are a number of factors included in this checklist that companies should consider and questions they should answer.
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collaborative consulting, commercial launch, it infrastructure, balance representation, commercialization plan, define and track, iterative process, supply chain management, support commercial activities, integrated compliance, decision-making process, it strategy, migration strategies, it management, business integration, business intelligence
    
Collaborative Consulting

Six Critical Differences Between CRM Knowledge Bases and Enterprise Knowledge Management Platforms

Published By: MindTouch     Published Date: Oct 02, 2019
In the world of knowledge management (KM) vendor selection, it’s easy to promise the world. Often, it comes down two types of KM solutions: knowledge base software bundled into an existing CRM suite; and the standalone KM platform. Which is best? We’ve put together an exhaustive list to help you choose a solution capable of delivering service excellence across all customer-facing channels.
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customer journey, customer success, digital transformation, knowledge base, knowledge centered service (kcs), self-service
    
MindTouch

The Power of a Knowledge Management Platform to Transform the Customer Journey

Published By: MindTouch     Published Date: Oct 02, 2019
The dynamics of the customer journey are constantly expanding and evolving. Traditional “company-first” approaches to delivering service excellence are no longer sufficient. Instead, today’s forward-thinking companies know that a more “customer-first” approach is best. Read our MindTouch-sponsored whitepaper by Lori Bocklund, President of Strategic Contact and experienced industry veteran, as she explores the ties between new self-service entry points and a strong foundation rooted in knowledge management.
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content strategy, customer journey, customer success, digital transformation, knowledge base
    
MindTouch

The 3 Pillars of IT Service Management Excellence

Published By: ServiceNow     Published Date: Oct 02, 2015
Only ServiceNow Express delivers all this as one enterprise-grade cloud service— designed to solve IT service management challenges for enterprises of all sizes. The 3 Pillars of IT Service Management Excellence arE: • Automated Request Management • Integrated Asset Tracking • Intuitive Reporting
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ServiceNow

Shadow IT: The Impact on Technical Support and the Opportunities for IT

Published By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
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ServiceNow

Competitive Finance When You Buy From The UK

Published By: UK Export Finance     Published Date: Feb 26, 2018
This guide explains how UK Export Finance can help you make sure your purchases of goods or services from the UK come with attractive terms of finance. The UK has a long tradition of innovation and excellence, and is the world’s sixth-largest exporter. With an open and friendly business environment, and expertise in sectors ranging from manufacturing and construction to services and technology, the UK is a trusted business partner to buyers around the world. Thanks to our flexible and competitive financing solutions, buying from the UK is more attractive than ever.
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finance, government, international, trade, technology, services
    
UK Export Finance

Customer Care in a Social World

Published By: Oracle     Published Date: Aug 08, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media, knowledge management, data management, business technology
    
Oracle

Customer Care in a Social World

Published By: Oracle     Published Date: Aug 15, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media, enterprise applications, business technology
    
Oracle
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