finserv

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Financial Services: 5 Priorities for Providing a Successful Customer Experience

Published By: InMoment     Published Date: Oct 16, 2019
According to research from Digital Banking Report2, FinServ organizations must focus on five crucial CX priorities in order to meet the needs of their evolving clients: Digital Experience Enhancement Advanced Analytics for Personalization Omnichannel Engagement Proactive Sales and Advisory Lifetime Engagement Download the report to read more about the five priorities
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InMoment

Mobile Banking Strategy in FS

Published By: Akamai Technologies     Published Date: Mar 09, 2017
ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities. Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn: - Current mobile strategies and barriers to adoption - The right metrics to measure success - The most important factors in a mobile banking experience
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financial services customer engagement, customer service, mobile customers, akamai, mobile strategies, mobile banking
    
Akamai Technologies

How to Use Search to Inform Social Content

Published By: Spredfast     Published Date: Aug 24, 2018
Social listening can sometimes feel like swimming blind. But it actually is easier than it seems. Follow our research team as they explore social listening reports to determine the gap between what finserv audiences are looking for versus what finserv companies are providing.
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social video, video marketing, video content, video content marketing, social media video, online video marketing, video marketing strategy, social media video marketing
    
Spredfast

Financial Services: 5 Priorities for Providing a Successful Customer Experience

Published By: InMoment     Published Date: Aug 08, 2019
According to research from Digital Banking Report2, FinServ organizations must focus on five crucial CX priorities in order to meet the needs of their evolving clients: -Digital Experience Enhancement -Advanced Analytics for Personalization -Omnichannel Engagement -Proactive Sales and Advisory -Lifetime Engagement
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InMoment

Document Management Case Study: DUCA Financial Services

Published By: Computhink     Published Date: Dec 10, 2007
The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
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paperless, document management, imaging, information management, computhink, viewwise, viewise, finserve
    
Computhink

Gartner Magic Quadrant for Secure Email Gateways, 2011

Published By: Proofpoint     Published Date: Apr 06, 2012
Gartner, Inc. positions Proofpoint in the Challengers quadrant in its 2011 Magic Quadrant for the Enterprise Information Archiving (email archiving, file archiving, social media archiving, retention management, eDiscovery, search, legal hold) market.
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gartner, email archiving, archive email, eia magic quadrant, gartner, search, ediscovery, legal hold
    
Proofpoint

Top 10 Reasons Finserv Companies Choose DocuSign

Published By: DocuSign     Published Date: Mar 23, 2016
In today’s digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but financial services firms need solutions that offer bank-level security, regulatory compliance, operational efficiency, and a positive end-user experience. Read the report and discover the top 10 reasons why Financial Services firms choose DocuSign for their Digital Transaction Management and esignature solution.
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DocuSign

Learn the Secrets of Competing with Larger Financial Institutions

Published By: IBM     Published Date: Feb 08, 2008
It’s tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help with solutions tailored for community banks. Click now and receive the new 18-page report from TowerGroup on CRM Metrics and how smart banks measure success.
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customer data, customer centric, customer-centric, crm, customer relationship, bank, banks, finserv
    
IBM

How Collaborative Technologies are Transforming Financial Services

Published By: SiteScape     Published Date: Aug 21, 2009
A noted consultant recommends that, to be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper to learn more about collaboration in financial markets.
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financial industry, banking industry, collaboration, collaborate, workflow management, secure im, team management, site scape
    
SiteScape

Banks and Data Leak Prevention

Published By: Quocirca     Published Date: Feb 05, 2008
The financial services industry deals with a commodity that is primarily electronic — money. Consequently it spends more per employee on IT than any other industry.  Despite this, there is a worrying tendency for information that should be confidential to end up in the public domain. Why is this and what can be done?
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quocirca, bank, banks, financial services, finserve, finserv, network security, customer data
    
Quocirca

Employee Fraud within Financial Services

Published By: Actimize     Published Date: Oct 10, 2007
According to the results of Actimize's 2007 Employee Fraud survey, which was managed by Infosurv, an independent research company, financial services institutions know that they have a significant and growing problem with employee fraud and are not fully prepared to handle the threat as attacks from organized crime, dissatisfied staff and financially distressed employees become more sophisticated.
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auditing, audit, finserve, finserv, financial services, data theft, identity theft, data protection
    
Actimize

SOTI Security FinServ Infographic

Published By: Akamai Technologies     Published Date: Aug 30, 2019
Attacks on financial services institutions are growing in both quantity and sophistication. Our new State of the Internet/Security report studies criminal behavior across this advanced and expansive financial services attack economy: from a popular authentication mechanism for staging credential stuffing attacks to the use of stolen identities to cash out ill-gotten gains. The report identifies leading DDoS and application-layer attack vectors, lucrative phishing variants, and how criminals stage decoy attacks to distract from their real targets. Attacks that prove successful in financial services often move on to other industries. Download the report, and see what petabytes of data tell us.
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Akamai Technologies
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