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Economic Impact Of Sage X3 (Enterprise Management) Cost Savings And Business Benefits Attributed

Published By: Sage Software     Published Date: Jun 20, 2018
Enterprise Management is changing how midsize enterprises compete and grow by offering simpler, faster and more flexible business management capabilities at a fraction of the cost and complexity of typical enterprise systems. According to a recent Total Economic Impact (TEI) study by Forrester, Enterprise Management customers can expect a favorable ROI of 177% with total benefits of £1.2M from cost savings over 3 years.
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sage enterprise management, forrester, tei, bms, erp, bom, enterprise accounting, enterprise intelligence, drp, enterprise, mrp resource planning
    
Sage Software

The Sorry State Of Digital Transformation In 2018

Published By: Systemware     Published Date: Sep 07, 2018
How’s your digital transformation going? What processes are you focusing on? Who’s leading the transformation? What technologies are a priority? What challenges do you face? To answer these questions, tap into the Forrester Data Global Business Technographics® Business And Technology Services Survey of your peers. Digital business pros should open this infographic to see the state of digital transformation.
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systemware, content management, digital transformation, content cloud, top key trends, intelligent information, data storage, enterprise content management, it management, content services, enterprise architecture
    
Systemware

Customer Care_Forrester Wave - Conversational Computing

Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q119

Forrester Wave for Security Analytics Platforms 2018

Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
In our 30-criteria evaluation of security analytics platforms providers, we identified the 13 most significant ones — AlienVault, Exabeam, Fortinet, Gurucul, Huntsman Security, IBM, LogRhythm, McAfee, Micro Focus, Rapid7, RSA, Securonix, and Splunk — and researched, analyzed, and scored them. This report shows how each provider measures up and helps S&R professionals make the right choice.
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Group M_IBM Q119

Customer Care_Forrester Wave - Conversational Computing

Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q2'19

The Forrester Wave™: Machine Learning DataCatalogs, Q2 2018

Published By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
In our 29-criteria evaluation of machine learning data catalogs (MLDCs) providers, we identified the 12 most significant ones — Alation, Cambridge Semantics, Cloudera, Collibra, Hortonworks, IBM, Infogix, Informatica, Oracle, Reltio, Unifi Software, and Waterline Data — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice.
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Group M_IBM Q2'19

Resilient Forrester TEI Report

Published By: Group M_IBM Q2'19     Published Date: Apr 08, 2019
IBM provides a security incident response (IR) solution called Resilient that helps its customers address security incidents quickly in an automated and orchestrated manner. IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Resilient. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Resilient platform on their organizations.
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Group M_IBM Q2'19

The Forrester Wave™: Applications Management And Digital Operations Services, Q4 2017

Published By: Group M_IBM Q2'19     Published Date: Apr 10, 2019
This Forrester Wave report evaluates the top applications management and digital operations services (AMDOS) providers.
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Group M_IBM Q2'19

On the Path to Digital Process Automation: A Spotlight on Financial Services

Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
The age of digital transformation is firmly here, and with it comes a seismic shift in how businesses must operate if they intend to stay relevant and profitable. Though the role of process in digital transformation is often over-hyped, in truth, it remains a critical element in the fight to win, serve, and retain customers. In this digital age, businesses must holistically reframe their investment in process automation. In short, a compelling vision for process excellence must underpin this digital transformation, thereby transforming customerfacing processes and digitizing operational processes. The change is so profound that Forrester has renamed the category from business process management (BPM) to digital process automation (DPA). This shift, while continuing to drive down costs and drive up employee productivity, makes customer experience and digital transformation the primary success factors. This represents a powerful and necessary change of focus. In July 2017, IBM commission
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Group M_IBM Q2'19

Customer Care_Forrester Wave - Conversational Computing

Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
In Forrester’s evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.
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Group M_IBM Q3'19

Five Tips For Improving Customer Experience - Starting With the Support Desk

Published By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
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logmein, white paper, technology, customer satisfaction, customer service, customer experience, business technology
    
LogMeIn

The Forrester Wave™: Mobile Engagement Automation, Q3 2017

Published By: Urban Airship     Published Date: Oct 18, 2017
Learn the Pros & Cons of Leaders in the Engagement Space to ID the Best Solution for Enterprise Marketers The first-of-its-kind Forrester Wave™ on Mobile Engagement Automation helps digital business and marketing professionals make the right choice to power that next level of hyperpersonalized customer engagement — whether on mobile, or not. Get your complimentary report to learn: ? Which vendors Forrester analyzed based on a 30-criteria evaluation ? How these vendors differ on current offering, strategic vision and market presence ? Why more companies are investing in mobile engagement automation ? The considerations needed to make the right choice for enterprise marketers
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Urban Airship

Free Template: Mobile Engagement RFP

Published By: Urban Airship     Published Date: Oct 18, 2017
FIGHT THE FOMO! MAKE SURE YOU CHOOSE THE RIGHT MOBILE ENGAGEMENT VENDOR You've been tasked with evaluating mobile engagement vendors. Now what? Be sure you’re asking the right questions. We’ve gathered questions 14 key areas to ask vendors based on a few data sets — high-level thoughts from analyst firms like Forrester, the best questions prospective customers ask us, what we wish customers in certain verticals would ask, and more. It's thorough and it’ll give you a solid, informed place to start. Download the RFP template and get: ? A comprehensive list of 150+ questions in 14 key areas — and the business reasons behind asking them ? Recommendations for vertically-specific questions to ensure you’re including what’s most critical to getting your needs met
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Urban Airship

Cybersecurity Webinar: What Security Managers need to know about the New Threatscape

Published By: ESET, LLC.     Published Date: May 16, 2011
Trends such as mobility, Web 2.0, and consumerization are shattering traditional notions of IT control. As a result, IT security organizations are struggling to defend against a more formidable hacker adversary at a time when they have less visibility and control over their IT environment. As part of our Cybersecurity Masters webinar series, ESET would like to invite you to attend these expert presentations by Forrester and ESET.
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eset, cybersecurity webinar, security manager, it security, anti spam, anti spyware, anti virus, internet security, security management, web service security
    
ESET, LLC.

The Total Economic Impact™ Of Mimecast’s Unified Email Management solution

Published By: Mimecast     Published Date: Jun 22, 2015
Mimecast commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying its Unified Email Management solution.
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unified email management, uem, mimecast, microsoft office 365, email providers, email security, archiving, continuity, data protection, data quality, email archiving, cloud computing
    
Mimecast

How Marketing Operations Management Can Propel Your Customer Intelligence Solutions

Published By: SAS     Published Date: Nov 10, 2014
Learn how marketing operations management can propel your customer intelligence solutions and see how Forrester Consulting has deduced that this can also help your organization save money, while increasing benefits.
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sas, economic impact, customer intelligence, marketing operations management, tei framework, tei methodology, business intelligence, customer relationship management, productivity
    
SAS

10 Enterprise Analytics Trends to Watch in 2019

Published By: MicroStrategy     Published Date: Jan 23, 2019
By 2025, the total amount of data produced will grow to 175 zettabytes, according to IDC’s Data Age 2025 Report. How will enterprises evolve over the next year to manage and make the most of this unprecedented growth? Download 10 Enterprise Analytics Trends to Watch in 2019 to learn how leading organizations will win with embedded and augmented analytics, HyperIntelligence, collaboration, enterprise AI strategies, and more. This eBook details the transformational technologies data-driven organizations will need to leverage to get and stay ahead in 2019 and beyond, with contributions from thought leaders, including: Mike Gualtieri of Forrester Research Ray Wang and Doug Henschen of Constellation Research Mark Smith and David Menninger of Ventana Research Chandana Gopal of IDC Ronald van Loon, and more. Is your organization ready for the data-driven future? Read 10 Enterprise Analytics Trends to Watch in 2019 today to find out.
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MicroStrategy

10 Enterprise Analytics Trends to Watch in 2019

Published By: MicroStrategy     Published Date: Apr 11, 2019
By 2025, the total amount of data produced will grow to 175 zettabytes, according to IDC’s Data Age 2025 Report. How will enterprises evolve over the next year to manage and make the most of this unprecedented growth? Download 10 Enterprise Analytics Trends to Watch in 2019 to learn how leading organizations will win with embedded and augmented analytics, HyperIntelligence, collaboration, enterprise AI strategies, and more. This eBook details the transformational technologies data-driven organizations will need to leverage to get and stay ahead in 2019 and beyond, with contributions from thought leaders, including: Mike Gualtieri of Forrester Research Ray Wang and Doug Henschen of Constellation Research Mark Smith and David Menninger of Ventana Research Chandana Gopal of IDC Ronald van Loon, and more. Is your organization ready for the data-driven future? Read 10 Enterprise Analytics Trends to Watch in 2019 today to find out.
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MicroStrategy

End-user Experience Monitoring

Published By: nimsoft     Published Date: Apr 10, 2012
According to Forrester Research, "end-user experience has to be the benchmark for enterprise application performance*," which of course makes perfect sense, given that enterprises are spending billions of dollars to enable productivity and automation gains as specifically directed by end-users. Read to find out more.
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nimsoft, end user, technology, it management, service, application, analytics, technology management, application integration, analytical applications, project management, service management, business technology
    
nimsoft

Forrester PSA TechNow Report

Published By: Workday     Published Date: Sep 14, 2018
Customer insight professionals won’t want to miss this Forrester report on professional services automation (PSA) tools. See how Workday and other vendors perform when it comes to functionality, vertical market focus, and more. Read the report to get an overview of 17 PSA providers, along with recommendations to help you find a vendor that fits your firm's needs.
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Workday

Virtual Roundtable: Mobile Security and Management

Published By: Good Technology Corporation     Published Date: Apr 29, 2013
Security and management are critical to enterprise mobility—but they’re also complex. Dive deeper in this virtual roundtable with guests from Forrester Research, Inc., Good, and BoxTone. Learn more about mobile security trends, concerns, and myths.
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mdm, mobile device management, emm, enterprise mobility, mobile application management, enterprise mobility, mobile security
    
Good Technology Corporation

Forrester Technical Adoption Paper: How Blade Servers Impact Datacenter Management and Agility

Published By: HP - Intel® Xeon® processors     Published Date: Nov 07, 2012
Read this paper to learn more on how blades are highly associated with core infrastructure consolidation and optimization efforts.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure, data management, business technology, data center
    
HP - Intel® Xeon® processors

Build an Agile BI Organization

Published By: GoodData     Published Date: Sep 17, 2013
BI requirements are oft en out of date even before the fi rst set of specifi cations has been collected and documented. Agility is the last frontier in the battle for BI success, and it is the keystone to Forrester’s Agile BI triad: Agile BI soft ware development, Agile BI organizations, and Agile BI technologies.
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gooddata, business intelligence, data. better data, bigger ideas, agile bi organization, bi success, bi technologies, software development, it management
    
GoodData

The Forrester Wave: Experience Optimization Platforms, Q2 2018

Published By: Adobe     Published Date: Oct 11, 2018
in our 24-criteria evaluation of experience optimization platform (EoP) providers, we identified the eight most significant ones — Adobe, dynamic Yield, Evergage, Monetate, optimizely, oracle, sAs, and sitespect — and researched, analyzed, and scored them. this report shows how each provider measures up and helps customer insights (Ci) professionals make the right choice.
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Adobe

The Forrester Wave: Digital Intelligence Platforms, Q2 2017

Published By: Adobe     Published Date: Oct 11, 2018
In our 26-criteria evaluation of digital intelligence (DI) platform providers, we identified the 10 most significant ones — Adobe, Cxense, evergage, google, IBM, localytics, Mixpanel, optimizely, sAs, and Webtrekk — and researched, analyzed, and scored them. this report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.
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Adobe
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