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Forrester Wave: Mobile Collaboration Report

Published By: Box     Published Date: Oct 17, 2012
Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar to clear, but we found 13 vendors able to clear it.
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box, video conferencing, collaboration, mobile, mobile collaboration, business technology, telecom, cloud computing
    
Box

Forrester Report: Digital Customer Experience Trends to Watch 2013

Published By: Bridgeline Digital     Published Date: May 17, 2013
Digital touchpoints support an increasingly large percentage of the overall customer experience. 2012 saw the emergence of several important digital customer experience trends that will gain momentum as firms look to unify the cross-touchpoint experiences they deliver in 2013. This report outlines key trends that will make up the landscape that customer experience professionals will be working in as they take strides to improve their digital customer experiences in 2013.
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forrester, digital customer experience, customer experience management, customer experience trends, digital experiences
    
Bridgeline Digital

Surviving the Technical Security Skills Crisis

Published By: IBM     Published Date: Sep 09, 2013
Read this free whitepaper from Forrester Consulting's recent assessment of the current security skills landscape and what they think is the best way to overcome it
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technical security skills, security skills, crisis, forrester consulting, security skills landscape, ciso, anti virus, application security, authentication, internet security, network security appliance, security management, web service security
    
IBM

Forrester: The Multichannel Maturity Mandate

Published By: Sitecore     Published Date: Aug 21, 2013
The Multichannel Maturity Mandate : A Research Study Finds Proven Results, Significant Faults, And A Path To Higher Gains
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sitecore, multichannel maturity mandate, forrester consulting, romi, return on marketing investment
    
Sitecore

Forrester - Top Unified Communication Trends For Midsize Businesses

Published By: Cisco     Published Date: Sep 07, 2016
This white paper displays the top unified communications trends for midsize businesses.
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Cisco

Forrester TEI of Cisco TrustSEC

Published By: Cisco     Published Date: Sep 07, 2016
In this white paper, you will learn how to simplify security engineering with effective network segmentation.
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Cisco

Forrester: TEI of Cisco ACI

Published By: Cisco     Published Date: Sep 08, 2016
This white paper shows how Cisco ACI reduces cost and complexity.
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Cisco

Forrester Report: Create A Learning Culture To Jumpstart Employee Development

Published By: Brainshark     Published Date: Apr 24, 2015
Too often, learning is treated as an isolated activity that occurs separately from employees’ everyday work. This is changing because of employee learning styles, the speed of our global environment, and the mobility of workers. In this report you will learn to understand why today’s learning strategies are not working, examples of successful learning culture implementations, and how to build a learning culture.
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training, employee development, onboarding, just in time learning, jitl, continuous learning, mobile learning, elearning, e-learning, employee training, learning program, training program, learning and development, best practices, business intelligence, business management, productivity
    
Brainshark

Apply These 7 Best Practices to Promote Your App

Published By: Forrester     Published Date: Feb 24, 2014
Most brands would love to have their apps the top 25 most downloaded in the Apple App Store or Google play. With more than one million apps available, there's a great risk that your app wont stand out from the crowd. In this Forrester report, learn the 7 best practices to promote your app.
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forrester, apps, google play, apple app, itunes, promoting, promote, marketing
    
Forrester

Discover the Magic Quadrant for Enterprise Content Management

Published By: Forrester     Published Date: Feb 24, 2014
ECM delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this magic quadrant are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous exceptions for vertically specific needs.
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gartner, report, vendors, enterprise content management, ecm, magic quadrant
    
Forrester

Forrester Predictions 2014: Marketing Leaders

Published By: Adobe     Published Date: May 15, 2014
Adobe strives to help marketers not only collect and analyze data, but to turn data into relevant actions that reach customers in personal ways. Forrester has gathered the trends of big data and rich data to give you a sense of how they'll be used differently in 2014.
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adobe, forrester, customer insights, big data, social media, mobile marketing, cross channel marketing, multi-touchpoint, mobile marketing, business analytics
    
Adobe

Predictions 2014: Mobile Trends for Marketers

Published By: Adobe     Published Date: Aug 14, 2014
Download the Forrester 2014 Mobile Trends report to discover the trends that are transforming business as we know it—and the strategies you need to gain a competitive edge. You’ll learn about the mobile innovations that will shape 2014, and the overhyped fads that are likely to fizzle. Get the report now to uncover crucial mobile insights for the coming year and learn how to: Use mobile analytics to meet customer needs in real time Make a business case for mobile marketing Improve customer and employee processes with mobile strategies
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mobile trends, mobile analytics, mobile marketing, mobile strategies, mobile innovations
    
Adobe

Mix Optimization Takes Over Planning

Published By: Adobe     Published Date: Nov 05, 2014
The more consumers interact with media, the more marketers know about their habits, and the less time they need to plan and guess actions. Mix Optimization Takes Over Planning, a new Forrester Research, Inc. report, shows why it’s important for marketers to transition to a marketing optimization platform and provides key steps that will help enable the transition.
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mix optimization, marketing platform, planning cycles, data collection
    
Adobe

Make The Most Of Analytics To Meet Your Mobile Objectives

Published By: Adobe     Published Date: Jan 12, 2015
Mobile is more than likely a part of your marketing mix, but chances are, you haven’t defined the metrics you need to measure its success. The Forrester paper, Make the most of analytics to meet your mobile objectives, shares insights from mobile executives and lays out the steps marketers need to take to improve mobile effectiveness.
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adobe, mobile, marketing, mix, analytics, measure, success, executives, effectiveness, performance, tools, integration, traffic, tracking, channels, kpi, devices, users, metrics, acquisition
    
Adobe

Mix Optimization Takes Over Planning

Published By: Adobe     Published Date: Jan 12, 2015
The more consumers interact with media, the more marketers know about their habits, and the less time they need to plan and guess actions. Mix Optimization Takes Over Planning, a new Forrester Research, Inc. report, shows why it’s important for marketers to transition to a marketing optimization platform and provides key steps that will help enable the transition.
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adobe, marketing, mix, optimization, data, analytics, mix, brands, scientific, planning, process, testing, dsp, dmp, programmatic, insights, campaign
    
Adobe

Forrester TEI Study: Economic Impact of Lync Enterprise Voice and Polycom Working Together

Published By: Polycom     Published Date: Mar 13, 2015
In the fall of 2013, Polycom and Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Polycom voice solutions for Microsoft Lync within their organizations.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Forrester: Customer-Focused Organizations Must Take a Strategic Approach to Identity Relationship Ma

Published By: ForgeRock     Published Date: Oct 08, 2014
Customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before. Forrester finds that to achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity. Fortunately, a new consumer-facing solution is gaining currency and has earned a name unto itself: Identity Relationship Management.
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customer focused, content, access management, consumer-facing solution, iam platform, enterprise applications
    
ForgeRock

Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management

Published By: ForgeRock     Published Date: Mar 10, 2015
In the modern age, customers are in control of when, where, and how they consume information. In this environment, customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before, and to gather as much data and insight from these interactions as possible. To achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity— not typical characteristics of employee-facing IAM, but all too typical of other systems of engagement. This species of solution is worthy of a unique name: identity relationship management (IRM).
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iam, irm, forrester, forgerock, platforms, relationship management, software development
    
ForgeRock

Forrester Research – Predictions 2015: The Age of The Customer Is Set To Disrupt the BPM Market

Published By: K2     Published Date: Apr 27, 2015
Download this free report to ensure you have the knowledge you need to retain your customers as you head into 2015.
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business process management, cloud-based work orchestration, smart process apps, bpm market, "low-code" platforms, dynamic case management
    
K2

Making a Better Framework for BPM

Published By: K2     Published Date: Jan 07, 2016
Is it time to reframe BPM through a modern lens? This is what a recent Forrester report claims, after conducting an online survey of over 3,300 businesses. While 33 percent of companies are already implementing or using a BPM solution and an additional 30 percent are interested in using BPM, only 17 percent of companies made a formal request to use BPM in the last year.
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bpm, business process management, forrester report, bpm solutions, networking, security, it management, wireless
    
K2

Office 365 for Mid-Sized Companies

Published By: Microsoft Office 365     Published Date: Sep 08, 2016
In conjunction with Forrester Consulting, Microsoft commissioned a Total Economic Impact study to examine the potential return on investment businesses can receive through the deployment of Office 365. To better understand the benefits, costs, and risks associated with an Office 365 implementation, we interviewed four existing customers and surveyed 72 midsized organizations about the use of Microsoft business products the SaaS platform, including Office Professional Plus, Exchange, Skype for Business, SharePoint, Yammer, and OneDrive.
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microsoft, technology, communication, return on investment, forrester consulting, business intelligence, business management
    
Microsoft Office 365

Ultra-Fast Data Access Is The Key To Unleashing Full Big Data Potential

Published By: Lenovo and Intel®     Published Date: Jan 19, 2017
Accessing, analyzing, and actioning with big data are among the key challenges facing every enterprise. In this detailed report from Forrester, you’ll see key drivers and challenges with Big Data, AND some clear recommendations on how to proceed. Get the white paper to see Forrester's key findings.
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lenovo, data access, big data, data analysis
    
Lenovo and Intel®

Forrester Report: Plan to Fail, Fail to Plan

Published By: ForeScout     Published Date: Nov 16, 2017
"Cyberattacks on Internet of Things (IoT) and operational technology now expose businesses to greater risk. But, with all the security technology available today, we asked ourselves the question, why do they keep happening? ForeScout commissioned Forrester Consulting to see if organizations can adequately and accurately secure their networks with the rise of IoT-connected devices. Read the Report to learn more about the findings.
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ForeScout

The Help Desk Is On The Critical Path For Pandemic/Disaster Recovery

Published By: Citrix Online     Published Date: Aug 09, 2010
When a workplace disruption hits, you need to act fast to ensure your employees are safe, keep them informed and maintain productivity. This new Forrester white paper explores the critical role that the help desk should play in your organization's business continuity planning.
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citrix, business operations, workforce management, recovery, it operations, help desk, critical path, call centers, business security, workplace, disaster recovery, internet security, call center management, call center software, desktop management
    
Citrix Online
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