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Surviving The Technical Security Skills Crisis

Published By: IBM     Published Date: Oct 10, 2013
The security world is a scary place, and it’s getting scarier. Every day brings more risks, threats, customer demands, and regulations. Worse yet, it’s becoming more difficult to recruit and retain people who really get it and know how to help. It’s time for a new model. A survey conducted by Forrester Consulting and commissioned by IBM shows that security leaders are partnering with managed security services providers in increasing numbers—and the feedback is overwhelmingly positive.
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security, risks, threats, security breach, customer demands, regulations, forrester consulting, ibm
    
IBM

The Convergence Of Reputational Risk and IT Outsourcing

Published By: IBM     Published Date: Oct 10, 2013
Today, your company's digital presence is your reputation and your brand. But websites and other IT assets are vulnerable to security breaches, downtime and data loss—all of which can negatively affect your reputation and competitive position. Read this paper, commissioned by IBM with leading analyst Forrester to learn how IT security decision makers across the globe are doing more with less by outsourcing key security tasks.
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reputational risk, it outsourcing, it security, security, risk, security breach, digital presence, it assets
    
IBM

The Forrester Wave™: Master Data Management Solutions

Published By: IBM     Published Date: May 28, 2014
The ability to keep pace with trends like big data, open data, sophisticated analytics, and the de-compartmentalization of data silos and processes, distinguishes leading master data management (MDM) solutions from their counterparts. IBM, one of the five vendors in this evaluation, is positioned as THE leader with the most prominent, widely implemented solution in the market.
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ibm, forrester, master data management, big data, database management technology, data administrators, infosphere, biginsights
    
IBM

Forrester Market Overview: Digital Customer Experience Delivery Platforms

Published By: IBM     Published Date: Jul 07, 2014
Forrester states that businesses today struggle to understand and leverage the tools necessary to create and manage unified, multichannel Digital Customer Experiences across multiple touchpoints including, web and mobile experiences for customer transactions and mobile applications. Read this report to understand how IBM's Digital Experience software is delivering solutions for the emerging Digital Customer Experience platform and integrating best-of-breed components into software offerings that manage multiple facets of the Digital Customer Experience.
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ibm, forrester, digital, customer experience, platforms, integration, business technology
    
IBM

2016 Forrester Report: Optimize Customer Experience with Digital Intelligence

Published By: IBM     Published Date: Jul 22, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
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ibm, commerce, customer analytics, customer experience, digital intelligence, forrester, knowledge management, enterprise applications
    
IBM

On Demand Webinar: Top Ways to Measure Customer Experience

Published By: IBM     Published Date: Jul 22, 2016
"Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what’s working and what you need to improve. IBM host a webinar presenting tips on how to measure the customer experience for your brand and how to use that data to build better journeys. Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: • Best practices to measure the quality of digital customer experiences • Guidance on the kinds of tools to use to capture the right CX metrics • Tips for integrating metrics, including the role of customer journeys • Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, marketing, customer experience, customer insight, forrester, digital experience
    
IBM

Top Ways to Measure Customer Experience Webinar

Published By: IBM     Published Date: Oct 12, 2016
Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: - Best practices to measure the quality of digital customer experiences - Guidance on the kinds of tools to use to capture the right CX metrics - Tips for integrating metrics, including the role of customer journeys - Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, customer experience, forrester research, knowledge management, enterprise applications, business technology
    
IBM

Digital Experience Changes Everything

Published By: IBM     Published Date: Nov 15, 2016
IBM Commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes and culture to create digital customer experience in real time.
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ibm, watson, commerce, watson content hub, digital experience, customer experience, enterprise applications, customer experience management
    
IBM

Leverage Cognitive Content to Create Compelling Customer Experiences

Published By: IBM     Published Date: Jan 17, 2017
Forrester Research discusses shifts in creating customer-centric, content-rich digital experiences. IBM introduces the Watson Content Hub.
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ibm, commerce, digital experience, customer experience, forrester, customer-centric content, enterprise applications, business technology
    
IBM

A Forrester Report: The Digital Experience Changes Everything

Published By: IBM     Published Date: Jan 17, 2017
IBM Commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly and seamlessly.
Tags : 
ibm, commerce, forrester, digital experience, enterprise applications, business technology
    
IBM

Tips to improve the Customer Experience with Digital Intelligence

Published By: IBM     Published Date: Feb 01, 2017
View this webinar to learn what the experts are saying about the current state of digital analytics and hear why not upgrading is a threat to your business. James McCormack of Forrester will detail what steps you need to take now.
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ibm, commerce, customer experience, digital intelligence, customer analytics, customer insights, enterprise applications, business technology
    
IBM

Top Ways to Measure Customer Experience

Published By: IBM     Published Date: Feb 01, 2017
Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what's working and what you need to improve. Watch this webcast where guest speaker Andrew Hogan from Forrester Research shares tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys.
Tags : 
ibm, commerce, customer analytics, customer experience, enterprise applications, business technology
    
IBM

The Forrester Wave™: Endpoint Security Suites, Q4 2016

Published By: Symantec     Published Date: Jul 11, 2017
In our 25-criteria evaluation of endpoint security suite providers, we identified the 15 most significant ones — Bromium, Carbon Black, CrowdStrike, Cylance, ESET, IBM, Intel Security, Invincea, Kaspersky Lab, Landesk, Palo Alto Networks, SentinelOne, Sophos, Symantec, and Trend Micro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps S&R professionals make the right choice.
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endpoint security, security, threat prevention, threat detection, security solution
    
Symantec

Forrester Research: Rethinking Data Discovery And Data Classification

Published By: IBM     Published Date: Oct 22, 2014
Read this Forrester whitepaper to learn more about the critical, yet often overlooked, role that data classification and data discovery can play in reducing your organization's risk and enhancing security.
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data classification, data discovery, defining data, data identity, security, it management, data management
    
IBM

Forrester Wave: Enterprise Mobile Management Q3 2014, IBM is a Leader

Published By: IBM MaaS360     Published Date: Apr 16, 2015
Read about 27 critical criteria of mobile concern, 15 vendors ranked on current offering and strategy, and the 10 providers leading the pack.
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fiberlink, mobile users, strategy, app enabled, scalability, security, device management, enterprise
    
IBM MaaS360

Forrester Wave: Enterprise Mobile Management Q3 2014, IBM is a Leader

Published By: IBM MaaS360     Published Date: Jul 09, 2015
Read about 27 critical criteria of mobile concern, 15 vendors ranked on current offering and strategy, and the 10 providers leading the pack.
Tags : 
enterprise mobile management, emm, ibm, vendors, mobile management strategy, networking, security, it management
    
IBM MaaS360

Forrester Wave: Enterprise Mobile Management Q3 2014, IBM is a Leader?

Published By: IBM MaaS360     Published Date: Oct 08, 2015
Read about 27 critical criteria of mobile concern, 15 vendors ranked on current offering and strategy, and the 10 providers leading the pack.
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ibm, fiberlink, maas360, forrester, mobile, enterprise, management, networking
    
IBM MaaS360

Forrester Wave: Enterprise Mobile Management Q4 2015

Published By: IBM MaaS360     Published Date: Jul 01, 2016
In Forrester’s 25-criteria evaluation of enterprise mobile management (EMM) vendors, we identified the 11 most significant EMM providers — AirWatch by VMware, BlackBerry, Citrix, Good Technology, IBM, Landesk, Microsoft, MobileIron, SAP, Sophos, and Soti — and analyzed their offerings. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help infrastructure and operations (I&O) professionals select the right partner for their enterprise mobile management.
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ibm, forrester, enterprise mobile management, mobile, security, wireless
    
IBM MaaS360

Forrester Research: Rethinking Data Discovery And Data Classification

Published By: IBM     Published Date: Feb 24, 2015
Read this Forrester whitepaper to learn more about the critical, yet often overlooked, role that data classification and data discovery can play in reducing your organization's risk and enhancing security.
Tags : 
ibm, data discovery, data classification, big data, risk mitigation, security, it management, data management
    
IBM

The Total Economic Impact™ Of IBM Case Manager

Published By: IBM     Published Date: Feb 24, 2015
Read this report from Forrester Research to learnhow IBM ACM solutions improve the efficiency of knowledge workers, integrate with analytics to create upselling and cross-selling opportunities and reduce the cost and risk of regulatory fines through increased audit consistency.
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ibm, acm solutions, cross-selling opportunities, audit consistency, it management, knowledge management, enterprise applications
    
IBM

The Future of Data Security: A Zero Trust Approach, A Forrester Report

Published By: IBM     Published Date: Apr 09, 2015
As The Business Becomes Digital, Security Must Become Data-Centric S&R leaders of enterprises undergoing a digital transformation will soon realize that in order to adequately ensure customer protection and enable a digital workforce, S&R pros must abandon traditional perimeter-based security and put the focus on the data by embracing Forrester’s Zero Trust Model.
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data security, ibm, customer protection, digital workforce, zero trust model, security, it management, knowledge management
    
IBM

The Forrester Wave™: Cloud Strategies of Online Collaboration Software Vendors

Published By: IBM     Published Date: Jul 01, 2015
Read this paper to learn the results and gain valuable insight into prospective providers of online collaboration services.
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collaboration software, collaboration saas, business agility, best practices, online collaboration services, enterprise administration, enterprise it, network performance management
    
IBM

Forrester Research Report: Supporting the Zero Trust Model of Information Security

Published By: IBM     Published Date: Jul 15, 2015
This paper evaluates the market’s readiness for Zero Trust concepts and technologies, based on Forrester’s own market data and a custom study of the same audience.
Tags : 
intrusion prevention system, encrypted tunnels, it security, security management, network analysis, visibility capabilities, compliance, disaster recovery
    
IBM

Can You Say Your Mobile App Development Approach is a 'Huge Investment Win?'

Published By: IBM     Published Date: Oct 08, 2015
Sign up for this 20-minute webcast to better understand how this mobile enterprise application platform and associated application deployment and management capabilities can be leveraged to win, serve, and retain customers.
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ibm, mobile, forrester, app development, mobilefirst, enterprise, wireless, enterprise applications
    
IBM

The Forrester Wave Big Data and Knowledge Discovery Solutions 2015 Report

Published By: IBM     Published Date: Oct 14, 2015
If you haven’t looked at enterprise search technology in a while, it’s time to give it another look. This report details their findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help application development and delivery (AD&D) professionals select the right solution to grace their enterprise with the power of knowledge on demand.
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ibm, forrester, knowledge discovery solutions, big data, enterprise, search technology, application development, networking
    
IBM
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