forrester report

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Forrester Total Economic Impact Report- Cloud Infrastructure with Clustered Data ONTAP

Published By: NetApp     Published Date: Dec 12, 2013
This Forrester study was commissioned by NetApp and highlights the costs and benefits of deploying a cloud infrastructure using Data ONTAP across the enterprise. The results of this study can be used as a guide for enterprises to determine the appropriate benefits for their particular environment. Read on to learn more
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forrester, economic report, private cloud, virtualization, technology, best practices, enterprise cloud, netapp, infrastructure, cloud computing, data center
    
NetApp

The Forrester Wave: eProcurement Q2 2014

Published By: Coupa Software     Published Date: Nov 04, 2014
Forrester Research evaluated the 11 most significant eProcurement providers against over 60 different criteria. This report details their findings about how well each vendor fulfills the criteria and where they stand in relation to each other. Sourcing and vendor management professionals can use this report to select the right partner for their procure-to-pay (P2P) projects.
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eprocurement, sourcing and vendor management, procure-to-pay, vendor, procurement, p2p
    
Coupa Software

The Value of Agile Commerce: How Commerce Leaders Use SaaS to Drive Business Success

Published By: Oracle     Published Date: Jun 20, 2016
In this report Forrester Consulting evaluates the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. The report explores the range of maturity among enterprises that are making this shift to test the hypothesis that companies that leverage cloud commerce intelligently using best practices experience increased business success.
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mobile devices, ecommerce, best practices, productivity, business intelligence, business management
    
Oracle

The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q4 2015

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint — and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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oracle, service cloud, service management, customer interaction, application integration, best practices, business analytics, business intelligence, customer relationship management, customer satisfaction
    
Oracle Service Cloud

Forrester Report: Contact Centers Must Go Digital or Die

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
Consumer preference for customer service channels is changing across all ages and demographics. Adoption of digital customer service channels, with an emphasis on self-service channels such as web and mobile, is exploding as consumers expect relevant and seamless omnichannel customer service. However, firms’ technology and staffing plans are not keeping up with consumer demand for digital customer service. This report outlines communication channel customer use and major gaps in contact center technology and operations. It also provides data that will help application development and delivery (AD&D) pros align operations with customer expectations to garner their satisfaction and long-term loyalty.
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oracle, service cloud, forrester report, contact centers, application integration, best practices, business analytics, business intelligence, call center management, call center software, customer interaction service
    
Oracle Service Cloud

Forrester Wave B2B for Midsize

Published By: Magento     Published Date: Mar 28, 2018
It’s official. Magento Commerce is one of the “leaders” of B2B eCommerce. Don’t believe us? Check out this new report, “The Forrester Wave™: B2B Commerce Suites for Midsize Organizations, Q3 2017.” Forrester, one of the most influential research and advisory firms in the world, has just revealed their multiple-criteria evaluation of B2B commerce suite providers. Now you can see how Magento Commerce stacks up, with your FREE copy of the report.
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b2b, commerce, organizations, vendors, providers
    
Magento

Forrester Report

Published By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Microsoft

The Forrester Wave™: Mobile Development Platforms, Q4 2016

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
Forrester evaluated the strengths and weaknesses of top Mobile Development vendors. Get the report to learn why Oracle makes an impact and is growing in deployment options and analytics.
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Oracle PaaS/IaaS/Hardware

Online Advertising Data Compliance Matters - Forrester Report

Published By: TRUSTe     Published Date: Jan 19, 2012
Forrester believes that marketers should take charge of self-regulation implementation today to protext their brand reputation as well as data collection in the long run. Read to find out more.
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truste, forrester, marketing, advertising, digital advertising, privacy, compliance
    
TRUSTe

The Forrester Wave: Enterprise Open Systems Virtual Tape Libraries

Published By: SEPATON     Published Date: Mar 11, 2008
Forrester evaluates 12 virtual tape library (VTL) vendors across 58 criteria to determine a relative ranking that centers on strength of current offering as well as market strategy.  This report is a must-read for companies considering revising their data protection strategies to include VTL.
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vtl, virtual tape library, backup, recovery, storage, storage virtualization, sepaton, backup and recovery, data protection
    
SEPATON

The Forrester Wave: Complex Event Processing (CEP) Platforms, Q3 2009

Published By: Progress Software Corporation CEP     Published Date: Aug 03, 2009
Forrester Research has named Apama as a standout leader in the complex event processing (CEP) platform market in The Forrester Wave: Complex Event Processing Platforms, Q3 2009 Report. The Report evaluated nine CEP platform vendors based on a comprehensive set of evaluation criteria.
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progress software, idc, complex event processing, apama, business activity monitoring (bam), business process management, bpm, systems and operations management, active databases, business intelligence, cep, mom, application performance management, business activity monitoring, business analytics, business management, business process automation, application integration
    
Progress Software Corporation CEP

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution

Published By: IBM     Published Date: Jul 02, 2012
IBM recently commissioned Forrester Consulting to evaluate how businesses are changing in the face of today's business environment. Read this report to learn the four key findings driving business decisions today including the customer experience, touchpoints, lack of internal collaboration and non-technology hurdles to business transformation.
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forrester, ibm, customer, business
    
IBM

Forrester Report on Mobile Engagement

Published By: Urban Airship     Published Date: Apr 17, 2014
In this October 2013 report, Forrester Research, Inc. says push notifications are the ideal tool, combining the unique benefits of mobile marketing: intimacy, immediacy and context.
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urban airship, mobile engagement, mobile marketing, push notification, mobile, mobile app, conversion rate, direct marketing strategy, mobile marketing, customer engagement
    
Urban Airship

Predictions 2014: Mobile Trends for Marketers

Published By: Adobe     Published Date: Apr 17, 2014
Download the Forrester 2014 Mobile Trends report to discover the trends that are transforming business as we know it—and the strategies you need to gain a competitive edge. You’ll learn about the mobile innovations that will shape 2014, and the overhyped fads that are likely to fizzle.
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adobe, mobile marketing, mobile trends, mobile analytics, customer exngagement, employee processes, mobile strategy
    
Adobe

Independent Research Firm releases new Wave Leader Report for MSSP : North America, Q4 2014

Published By: SilverSky     Published Date: Dec 11, 2014
Forrester's 26-criteria evaluation of managed security service providers (MSSPs) included the 13 most significant vendors in the North American market that security and risk professionals can turn to for solving some of their most important security challenges. Forrester’s assessment evaluates MSS offerings based on current offering, market presence and strategy. SilverSky was named a “leader” in the report, with highest marks for delivery capabilities and services and its market presence in North America. Forrester states in the report that, “SilverSky capabilities rival those of larger companies."
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mssps, managed security service, security challenges, security professionals, security, it management, knowledge management, enterprise applications
    
SilverSky

Forrester Report

Published By: Microsoft Azure     Published Date: Apr 10, 2018
Read why Forrester ranked Microsoft a leader in SFA Solutions You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by silos. It’s no wonder they’re struggling when their transactional systems, social networking, and productivity tools are separate. With the Microsoft Relationship Sales solution, you can scale the power of one-on-one relationship selling by unifying the sales experience. And you can help empower your sellers with savvy insights that engage and delight customers. It combines Dynamics 365 for Sales with LinkedIn Sales Navigator to help sellers identify the right customers—and the right time and way to engage with them. Read The Forrester Wave™: Sales Force Automation Solutions, Q2 2017 report that says Microsoft is a best fit "...for those companies that are bullish and looking to disrupt their peers with AI and machine learning." Empower your team to reinvent the way they sell—and he
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Microsoft Azure

IT Service Management Vendor Comparison [Forrester]

Published By: Cherwell Software     Published Date: Jan 28, 2019
The Twelve ITSM Providers that Matter Most—and How they Stack Up Forward-thinking IT teams know that to maintain a seat at the table, their approach to service management must transcend traditional silos. In Forrester's report, you’ll receive valuable analyst insight into which of the twelve market-leading service management tools can best support not only your current ITSM requirements, but also your initiatives to extend and improve service delivery across the business.
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Cherwell Software

3 Steps to a Comprehensive View of IT Operations

Published By: Blue Medora     Published Date: Oct 24, 2016
a recent Forrester Consulting research report shows that tools creep and lack of visibility are big problem areas for companies. Additionally, the research showed that only 24 percent of companies could provision infrastructure in a matter of hours instead of days or weeks.
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it operations, blue medora, visibility, cloud management, open-source databases, infrastructure provisioning
    
Blue Medora

How to Build a BPM Center of Excellence

Published By: Bizagi     Published Date: Jun 10, 2016
In a survey of enterprise architects and IT decision makers Forrester found that 67% of those reporting that BPM significantly exceeded their goals had built a COE.
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bizagi, bpm, it decision maker, forrester, enterprise, enterprise architect, business technology
    
Bizagi

Continually Optimize Experiences

Published By: Optimizely     Published Date: Jun 02, 2017
Download this complimentary Forrester report* – Continually Optimize Experiences to Differentiate and Compete for Customers.
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optimizely, optimize experiences, digital channels, customer relations, customer expectations, customer interactions
    
Optimizely

Forrester TEI Report Service-The Total Economic Impact™ Of SAP Service Cloud

Published By: Google - SAP     Published Date: Jun 20, 2019
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey. In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud: ? 363% ROI ? Increased service and field representative efficiency by 40% ? Raised income from upsell by 19% ? Reduced call center operational costs by 42% Want more details? Download the Forrester study commissioned by SAP. The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
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Google - SAP

Forrester Wave for B2B Commerce Suites, Q3 2018

Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2B Commerce Suites, Q3 2018 report. Forrester evaluated the 12 most significant B2B commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and [SAP] C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength, fully functional commerce platform.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP

Forrester Wave for B2C Commerce Suites, Q3 2018

Published By: Google - SAP     Published Date: Jun 20, 2019
SAP has been recognized as a leader in The Forrester Wave: B2C Commerce Suites, Q3 2018 report. Forrester evaluated the 11 most significant B2C commerce suite providers. According to the report, “SAP Commerce Cloud delivers a full featured suite that leverages the strengths of the SAP ecosystem and integration with the SAP S/4HANA and SAP C/4HANA applications.” The report also notes that “SAP Commerce Cloud is a best fit for companies looking for an industrial-strength full function commerce platform that is in wide use across several industry verticals.” Deliver personalized digital commerce experiences with SAP Customer Experience. For more details on the Wave evaluation, please download the complimentary copy of the report.
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Google - SAP

2018 Forrester Wave Report

Published By: Engagio     Published Date: Jun 28, 2018
ooking for an Account Based Marketing solution? Read The Forrester New Wave™: ABM Platforms, Q2 2018 2018 Forrester Wave Report to learn why Engagio was named a strong performer. Customers praised Engagio’s ability to orchestrate marketing and sales motions as well as the breadth and depth of its analytics and assessment capabilities. Read to discover: - The 14 ABM providers that matter the most and how they stack up - How to select the right technology partner for your ABM needs - The Forrester ABM platform evaluation criteria used - Why Engagio was named a Strong Performer
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Engagio

Forrester Whitepaper: IT Operations Managers Must Rethink Their Approach to Private Cloud

Published By: Sponsored by HP and Intel®     Published Date: May 09, 2013
Organizations of all types are attracted by the promises of private cloud computing, but few actually have the virtual maturity to be successful. This Forrester report reveals the latest virtualization trends so you can see how far your peers are in their journey to the private cloud. Read on and discover best practices for improving virtualization in order to prepare for the cloud. Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
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forrester, private cloud, virtualization, it management, knowledge management, enterprise applications, storage
    
Sponsored by HP and Intel®
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