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Part 1: Home Agents: The Big Game Changer

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read how in this first installment of a three-part series from two industry experts: Michele Rowan, president, At Home Customer Contacts, and Tim Passios, senior director of Solutions Marketing at Interactive Intelligence.
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call center management, call center software
    
Interactive Intelligence

Attachment Spam: The Latest Trend

Published By: GFI     Published Date: Mar 25, 2008
This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software. In the space of two months, spammers have switched from image spam to using PDF, Excel and ZIP file attachments. By using these attachments to send images instead of embedding them in the body of the email message, spammers have taken the cat-and-mouse game with anti-spam software developers to a new level.
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attachment spam, filter attachment spam, image spam, pdf spam, excel spam, xls spam, stock spam, gfi
    
GFI

The Game of the Name - Malware Naming, Shape Shifters and Sympathetic Magic

Published By: ESET     Published Date: Jan 21, 2010
3rd International Conference on Cybercrime Forensics Education & Training. What is the information that the end-user or end-site really needs to know about an incoming threat?
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eset, internet security, cybercrime, threat, malware, antivirus, trojan, vgrep
    
ESET

IIA: Analytics to Fight Tax Fraud

Published By: SAS     Published Date: Aug 03, 2016
Tax fraud is already prevalent, and fraudsters are more sophisticated and automated than ever. To get ahead of the game in detecting fraud and protecting revenue, tax agencies need to leverage more advanced and predictive analytics. Legacy processes, systems, and attitudes need not stand in the way. To explore the challenges, opportunities, and value of tax fraud analytics, IIA spoke with Deborah Pianko, a Government Fraud Solutions Architect within the SAS Security Intelligence practice.
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finance, tax fraud, security, protecting revenue, opportunities, analytics
    
SAS

Harnessing the Power of Advanced Analytics with IBM Netezza

Published By: Netezza IBM US     Published Date: Mar 27, 2012
IBM Netezza data warehouse appliances push the limits of analytics by fusing our ground breaking data warehouse appliances with high performance, scalable analytics that can process massive data to solve complex problems orders of magnitude faster than typical solutions. IBM Netezza Analytics, IBM's embedded advanced analytics platform delivered with every appliance, enables the development and deployment of analytics to drive game changing results.
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ibm, technology, netezza, analytics, enterprise analytics, application integration, application performance management, analytical applications
    
Netezza IBM US

Book Summary of Winning by Jack Welch with Suzy Welch

Published By: Skillsoft     Published Date: Mar 27, 2015
Everyone wants to win, not everyone knows how. Winning isn’t only important for top executives but for everyone — from the boardroom to the mailroom — who wants to get ahead and help his or her organization. The two are intertwined. For an individual, winning is personal. In the business world, winning is multidimensional. The successful salesperson, for example, helps not only himself but also his company and everyone connected with it. Even the most talented businessperson with the best intentions will get nowhere unless he or she knows how to win in today’s complex business world. Business is a game, and winning that game is a total blast! Download Winning by legendary CEO, Jack Welch with Suzy Welch and learn how to be on the winning team.
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leadership, leadership development, succession planning, skills gap, talent gap, leaders, managers, jack welch
    
Skillsoft

New IT Change Management Cloud Service a "Game Changer" Says EMA Analyst

Published By: ITinvolve     Published Date: Jun 06, 2012
Learn why Enterprise Management Associates analyst Dennis Drogseth calls ITinvolve for Change Management "a breath of fresh air in humanizing change management and streamlining collaboration across a wide range of relevant stakeholders.
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change management, cloud computing, cross-domain change management, cmdb, cms, itinvolve, enterprise applications, business technology
    
ITinvolve

Digital Trends in FSI

Published By: Adobe     Published Date: Aug 02, 2017
Get in on the content creation game and use it to improve the journey for your customers. Consumers are taking a much more active role in their finances; advice is freely available and most financial administration, from payments to trading, can now be done from your phone. Provide consistent messaging based on customer journey analytics; find out what information your customers are looking for, and provide the answers through the fewest possible clicks. Continually track and test these journeys to optimise the content and messaging.
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consumers, customer success, content creation, content optimisation, adobe, finances
    
Adobe

Dos and Don'ts of Evaluating and Deploying a CDN

Published By: Limelight Networks     Published Date: Mar 02, 2018
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge. Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs. Download this guide to learn: The four major performance factors that can affect user experience Why speed alone isn't an accurate measure of performance How a content audit can identify performance bottlenecks The role content storage can play in reducing costs and latency How to decide what features are most important to your business
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content delivery network, cdn, web performance, web acceleration, digital content delivery, ddos protection, ddos, web application security
    
Limelight Networks

Kansas City Chiefs’ Wi-Fi Moves the Chains

Published By: CDW     Published Date: Apr 22, 2015
To get a handle on what was possible, and all that would be involved, Bob Stirton, director of information technology for the Kansas City Chiefs football organization, sent Network Engineer Scott Fletcher on a scouting mission to the 2012 Super Bowl at Lucas Oil Stadium in Indianapolis. Fletcher watched first-hand the inner workings of a recently installed Cisco Systems wireless network in full-on, gameday action.
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wifi, wireless, technology, network, it management
    
CDW

Winning at the Game of Marketing

Published By: Workfront     Published Date: Jun 25, 2014
When you started the game of marketing, you had brilliant ideas and the work ethic of a warrior. You felt undefeatable. Now, you feel like a pawn. You are tired, frustrated, and overwhelmed. Learn six key strategies to fight marketing work chaos and gain control of the board. Get the ebook now!
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at task, marketing, game of marketing, strategies, eliminate choas, enterprise work management, enterprise applications
    
Workfront

How to Decrease Latency by 37% in Virtual & Cloud Environments

Published By: VMTurbo     Published Date: Apr 14, 2015
Seconds of Delay Have Multi-Million Dollar Consequences, Demand-Driven Control Changes the Game Principled Technologies deployed VMTurbo’s Demand-Driven Control platform in their virtualized data center. VMTurbo assures application performance while maximizing infrastructure utilization. Principled Technologies implemented VMTurbo’s recommendations in its virtual environment with an OLTP application, and saw significant improvements in performance. Learn how Principled Technologies achieved a 37% decrease in latency and 23% increase in orders per minute (OPM).
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vmturbo, datacenter, performance, production, operations, vmware, memory, storage
    
VMTurbo

Gamification: The Long and Short of It

Published By: Badgeville     Published Date: Feb 13, 2014
Game applications in business result in both long and short-term success. Short-term effects will occur quickly, while proper implementation and use of game psychology will enable business leaders to maintain this success in the long-term. Gain valuable insights into both long and short-term gamification success from these industry visionaries, and learn how to harness the power of games to fundamentally change the nature of work.
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gamfiication, gamify, engagement, bunchball, gigya, big door, loyalty, productivity
    
Badgeville

IT Managers: Top Tips to Stay Ahead of the Game

Published By: Skillsoft     Published Date: Mar 05, 2014
A exploration into the requirements of a modern IT manager and the 3 steps to help IT managers stay switched on.
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top tips, it manager, changing role, employee performance
    
Skillsoft

The Coaching Playbook: Your Must-Have Game Plan for Maximising Employee Performance

Published By: Cornerstone OnDemand     Published Date: Jul 16, 2015
How do you make a struggling employee great, or turn a high-performer into a true corporate superstar? By offering professional coaching. The new white paper, The Coaching Playbook, provides you with an in-depth breakdown on how coaching improves employee performance at every level of your company, as well as what to look for in a coach, and most importantly, how it benefits your bottom line. In the piece, you’ll discover: • the six different types of coaches, and how they achieve company and employee goals • what skills a coach should have, and what traits to avoid • a five-part strategy that all coaches should possess To learn more about how coaching can fuel productivity and drive profits, download The Coaching Playbook today!
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performance, develop, bottom line benefits, relationships
    
Cornerstone OnDemand

The Coaching Playbook: Your Must-Have Game Plan for Maximising Employee Performance

Published By: Cornerstone OnDemand     Published Date: Oct 21, 2015
How do you make a struggling employee great, or turn a high-performer into a true corporate superstar? By offering professional coaching. The new white paper, The Coaching Playbook, provides you with an in-depth breakdown on how coaching improves employee performance at every level of your company, as well as what to look for in a coach, and most importantly, how it benefits your bottom line. In the piece, you’ll discover: • the six different types of coaches, and how they achieve company and employee goals • what skills a coach should have, and what traits to avoid • a five-part strategy that all coaches should possess To learn more about how coaching can fuel productivity and drive profits, download The Coaching Playbook today!
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reachmail, employee performance, maximize employee performance, bottom line, coaching
    
Cornerstone OnDemand

The Coaching Playbook - Your Must-Have Game Plan for Maximising Employee Performance

Published By: Cornerstone OnDemand     Published Date: Feb 22, 2016
Coaching is all about maximising performance, regardless of whether it’s a superstar looking to reach greater heights, a new hire wanting to start off on the right foot, or even a struggling employee who needs to improve. Anyone can be a coach, as long as they have certain intangible skills and receive the proper training. The company, coach, and employee need to agree on what to improve, how to do it, and how to define success. As long as everyone is on the same page and dedicated to professional development, the end result will be employees, and a bottom line, that reach their potential. But how can you ensure that everyone from seasoned veterans to new hires reach their full potential? By offering coaching. Over 70% of employees who received coaching saw an increase in work performance, relationships, and communication skills, and 80% reported having more self-confidence.
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communication skills, performance, coaching, employee, playbook, training, success
    
Cornerstone OnDemand

The Most Important Thing IT Can Do for You in the Future

Published By: gyro     Published Date: Sep 10, 2015
The digital age has driven a rapid transformation of the IT role. No longer an order-taker, IT must now become a game-changer for the organization, according to new research gyro conducted addressing the perceptions, expectations and future priorities of IT. For IT to become a true change agent and business consultant, it must embrace its “human side” and show its relevance to business operations’ and leaders’ success. For many IT groups, this requires a change in culture and an updated mindset about the department’s ultimate purpose and focus, along with improvements in interdepartmental communication.
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line of business, lob, future of it
    
gyro

How Cloud Communications Is Opening Up Possibilities (and Floor Space)

Published By: Mitel     Published Date: Sep 18, 2015
Read the white paper "How Cloud Communications Is Opening Up Possibilities (and Floor Space)" to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
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cloud communications, server rooms, wireless, cloud technology, networking, security, it management
    
Mitel

Digital Transforms the Game of Business: DTM Emerging as Key Solution

Published By: DocuSign     Published Date: Mar 23, 2016
The research study highlights include: • More than 80% of interviewed decision makers noted a clear or pressing need for Digital Transaction Management (DTM) solution • 98% of companies reported revenue impact from poor transaction management • 37% of companies estimating revenue loss to be 11% to 25% 400 business leaders from around the world weighed in. All with responsibilities for document-intensive business processes and selecting and managing transactional technologies. This study reveals what’s keeping them up at night.
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DocuSign

South Asian Games Connect with End-to-End Wireless Broadband

Published By: Cambium Networks     Published Date: Oct 03, 2016
Download this white paper to learn how Cambium Networks helped the South Asian Games connect with end-to-end wireless broadband.
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wan, lan, wi-fi, wireless broadband, network management, wireless service providers
    
Cambium Networks

The Five Essential Elements of Next-Generation Endpoint Protection

Published By: CrowdStrike     Published Date: Nov 28, 2018
The endpoint security market continues to expand with vendors old and new marketing their solutions as “next-generation” game-changers. However, closer inspection reveals that many new solutions have been built on old platforms, many of which still rely heavily on signature-based detection and obsolete architecture. Navigating this crowded vendor landscape can be challenging — how does the buyer find the true next-generation protection today’s targeted, advanced threats demand? This white paper, “The Five Essential Elements of Next-Generation Endpoint Protection,” offers guidance on how to see through the hype and understand the critical must-have elements that meet true next-generation criteria and set a new standard in EPP. Download the white paper to learn: • Details on the five essential capabilities that define true next-generation EPP and why they are so important • A matrix that evaluates and compares the potential impact of different solutions • A list of top questions to ask
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CrowdStrike

Reducing Customer Acquisition Cost with Data

Published By: Adverity     Published Date: Jun 15, 2018
In this whitepaper, we take a closer look at some of the biggest challenges facing e-commerce businesses, namely understanding your data in general and, more precisely, your customer acquisition costs (CAC). It's full of inspiration, useful tips and actionable insights for you to step up your marketing game. In order to reap the fruits from your data seeds, you have to make sure you tackle these five challenges full-frontal: Knowing what data to capture Understanding customer behaviour Finding your technology solution Ensuring analysis is impartial Optimising website content - especially for your offline users
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marketing business intelligence, saas marketing optimization, measuring marketing performance, roi analytics, automated report generator, performance based marketing, online marketing data, roi metrics
    
Adverity

Why Supply Chain Leaders Are Moving To The Cloud

Published By: Oracle     Published Date: Feb 10, 2016
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job. Today, organizations need levels of flexibility, integration, and visibility that are beyond what those systems were designed to deliver.
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oracle, supply chain leaders, cloud migration, supply chain management, operational efficiency best practices, it management, data management
    
Oracle

Win the Recruiting Game with an Airtight Action Plan

Published By: Cornerstone OnDemand     Published Date: May 15, 2015
Download this eBook to learn how companies can quickly fill open positions with the highest quality talent possible.
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recruiting, talent, job openings, job applicants, time-to-hire
    
Cornerstone OnDemand
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