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The Cloud as the Great Equalizer

Published By: IBM     Published Date: Oct 19, 2017
In the digital economy, big IT budgets, lots of brick sand mortar and an established market presence are no longer at the foundation of a competitive advantage. What matters now is the agility and speed to ensure that customer centricity is supported as an overriding priority of business operations and decision making. Game-changing ideas are developing and competitive threats are emerging at a rapid and unpredictable pace. The resulting digital disruption is not just occurring at the margins or within isolated pockets of industry and commerce. It’s the new normal and its consequences are far reaching. The essential question for every organization in every sector is simply: Will we be the disruptor or will we allow ourselves to be the disrupted?
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cloud computing, digital economy, digital disruption, business operations
    
IBM

AI is changing the game in Digital Trust: Are you keeping up?

Published By: IBM     Published Date: May 09, 2018
Does the future of digital trust lie in artificial intelligence (AI)? Join the conversation between Valerie Bradford, product marketing manager at IBM Security, and Andras Cser, vice president and principal analyst serving security and risk professionals at Forrester, to discover how AI is changing the landscape of digital identity. Key takeaways: Understand how AI is helping organizations respond to current changes in the threat landscape. Examine how companies are using AI to establish trust in digital identities. Hear how AI is changing the end-to-end customer journey by improving the digital experience.
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digital trust, security, digital identity
    
IBM

Data Integration Reaches Inflection Point: Survey Results

Published By: IBM     Published Date: Jul 05, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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IBM

Data Integration Reaches Inflection Point: Survey Results

Published By: IBM     Published Date: Jul 09, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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IBM

A CIO’s guide to building a bank that thrives on change

Published By: IBM APAC     Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game? This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers. Here are the five key takeaways: • Personalize customer experiences by maximizing your data • Borrow strategies from open banking and new business models • Step up your security game • Drive innovation from the inside out • Design an agile infrastructure to support participation in new digital marketplaces Find out more in the e-book.
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IBM APAC

Recruiting Game-Changing Talent

Published By: iCims     Published Date: May 12, 2014
In this recorded webcast, you will learn how to attract game changers to your organization by creating a strong employment brand. During our proprietary research, iCIMS was able to identify some key areas that help attract the best talent. In the webcast, we will share facts and technology tips to make your organization a hiring force in the industry.
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recruiting, changing talent, icims, top talent, proprietary research, hiring force, talent acquisition, human resource technology
    
iCims

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Published By: Innotas     Published Date: May 11, 2009
Discover how IT Governance enables IT to meet these expectations, measure performance, manage resources, mitigate risk and make sure that IT aligns activities with the strategic direction of the enterprise - all for a surprisingly low cost.
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innotas, it governance, enterprise services, it management, strategy, accountability, cost saving, business intelligence
    
Innotas

Part 1: Home Agents: The Big Game Changer

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read how in this first installment of a three-part series from two industry experts: Michele Rowan, president, At Home Customer Contacts, and Tim Passios, senior director of Solutions Marketing at Interactive Intelligence.
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call center management, call center software
    
Interactive Intelligence

Ntreev USA Tackles Chargebacks and Terms of Service Violations with Device Reputation

Published By: Iovation     Published Date: Sep 25, 2009
One of the world's largest MMORPG publishers uses iovation to keep their games safe for their valued players, and the fraudsters out.
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iovation, mmorpg, reputationmanager, online game development and publishing, trickster online revolution, grand chase and pangya, player violations of terms of service, spam
    
Iovation

WagerWorks Takes Fraudsters Out of the Game using iovation Device Reputation

Published By: Iovation     Published Date: Oct 21, 2009
With device reputation, WagerWorks gained valuable insight into the account activity on its sites, and as a result achieved greater control over fraud and abuse. By easily identifying account-device relationships and providing data for in-depth forensic analysis, iovation ReputationManager proved to be the most important addition to the company's overall fraud prevention process
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wagerworks, iovation, fraud prevention, security, identity management, compliance, online gaming abuse, security management
    
Iovation

New IT Change Management Cloud Service a "Game Changer" Says EMA Analyst

Published By: ITinvolve     Published Date: Jun 06, 2012
Learn why Enterprise Management Associates analyst Dennis Drogseth calls ITinvolve for Change Management "a breath of fresh air in humanizing change management and streamlining collaboration across a wide range of relevant stakeholders.
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change management, cloud computing, cross-domain change management, cmdb, cms, itinvolve, enterprise applications, business technology
    
ITinvolve

10 Ways to Improve On-Site Conversions with Social Media

Published By: Janrain, Inc.     Published Date: Feb 28, 2012
Your customers interact with you on social networks, but how effectively are you using social media to connect with them on your website? This white paper explores best practices to build on-site engagement by integrating social tools.
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social login, social sharing, game mechanics, gamification, social media, social tools, social networks, facebook
    
Janrain, Inc.

Will Your Company Survive The Next Big Disruption?

Published By: Juniper Networks     Published Date: Aug 08, 2017
Business is changing fast. Even companies that believe they have a competitive edge today are at risk of falling behind. Information Technology (IT) keeps businesses booming, but it’s a stretch for busy executives to drop into the data center to ensure that server racks and network boxes are humming. Leadership is preoccupied with growing the customer base, keeping costs down, profitability and growth. At a time when disruptive products and services are the name of the game, it’s become clear that doing “enough” with your technology investment simply isn’t enough to survive.
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Juniper Networks

Welcome to the World of “Multimodal” Customer Service

Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Just as organizations have finally gotten on board with the move to omnichannel customer service —offering a seamless consumer experience through available shopping channels—the game has changed once again.
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customer service, multimodal, consumer experience, shopping, channels, technology advances, business technology
    
KANA®, A Verint® Company

2012 Social Media Advertising Global Games

Published By: Kenshoo     Published Date: Oct 30, 2012
Tune in as we compare performance of different countries based on various Facebook advertising metrics. Learn more about social media advertising in 2012 by country by downloading this white paper.
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kenshoo, facebook, advertising, advertising ads, facebook advertising, global games
    
Kenshoo

Cloud HR: the future belongs to the bold

Published By: KPMG     Published Date: Mar 28, 2017
Over 40% of organizations plan to replace existing HR systems with Cloud. But Cloud HR’s game-changing capabilities also demand bold workforce transformation strategies integrating people, processes and technology. Read more.
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kpmg, cloud, cloud strategy, human resources, technology
    
KPMG

Accelerating automation: using automation to reduce BPO costs

Published By: KPMG     Published Date: Jun 06, 2019
BPO providers are using robotic process automation to reduce the cost of business processing by up to 70%. Find out how to renegotiate your BPO contract to leverage their investment and accelerate your own automation journey. Read this report to discover: • why automation is a gamechanger for BPO contracts • what your strategic options are for automating business processes • a practical process for renegotiating contracts and implementing new solutions • whether you have the right building blocks in place for the journey.
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KPMG

Report: The customer-centric CHRO

Published By: KPMG     Published Date: Jul 31, 2019
HRs’ unique role in a company in terms of hiring, training, and ongoing engagement with the broader employee base, positions them to be a game changer in the customer experience strategy. Find out HR's critical role in elevating the customer experience. Read this report to discover: • the CHRO’s changing role • ways in which innovative technologies, like D&A and AI, are powering HR • steps CHROs can take to ensure their organisations are hiring the right people and training them to succeed in the customer-centric world.
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KPMG

Digital Transformation: Technologies that Change the Game

Published By: Lenovo and Intel®     Published Date: Nov 03, 2017
Internet of Things. Cloud. Augmented reality. Virtual reality. Technologies like these are changing the face of all industries, across manufacturing, financial services, healthcare, education, agriculture, logistics, and more. These transformative technologies define new paradigms of business productivity, customer centricity, and quality & compliance management. This infographic features the opportunities these technologies can o er as they begin incorporating them into their business models. Download the infographic now.
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Lenovo and Intel®

Top 10 Questions US Federal Government Agencies Should Ask Before Purchasing Video Conferencing

Published By: LifeSize, a division of Logitech     Published Date: Aug 25, 2011
Learn more about how LifeSize is changing the game in the video space and what government agencies should be looking for when purchasing video confere
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lifesize, video conferencing, multimedia presentation, productivity, high definition
    
LifeSize, a division of Logitech

A GameChanger - Transformation Through Technology - The Value of Video Conferencing

Published By: LifeSize, a division of Logitech     Published Date: Aug 25, 2011
This survey shows that technology has evolved in such a way that telework centers' function can translate to work station in employee's homes.
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lifesize, video conferencing, multimedia presentation, productivity, high definition
    
LifeSize, a division of Logitech

Technical Brief: How Sub-Second Latency Streaming

Published By: Limelight Network     Published Date: Aug 12, 2019
Live streaming is attracting viewers online to watch major sports events, play games, participate remotely in educational opportunities, and bid at live auctions. But today, the latency of online video stream delivery is typically too long to provide the viewing experience users expect, resulting in unhappy viewers and lost revenue. Fortunately, new live streaming technology makes it possible to deliver live streams in less than a second, enabling exciting new experiences that engage viewers in multiple ways. For organizations that need to distribute live streams, it’s about increasing audience size and revenue. For viewers, watching streams in realtime with interactive data integrated with the live video enables new possibilities for how they can interact with you and each other. Read this brief to learn how sub-second latency streaming enables new business opportunities by making live viewing a more interactive social experience.
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Limelight Network

Dos and Don'ts of Evaluating and Deploying a CDN

Published By: Limelight Networks     Published Date: Mar 02, 2018
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge. Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs. Download this guide to learn: The four major performance factors that can affect user experience Why speed alone isn't an accurate measure of performance How a content audit can identify performance bottlenecks The role content storage can play in reducing costs and latency How to decide what features are most important to your business
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content delivery network, cdn, web performance, web acceleration, digital content delivery, ddos protection, ddos, web application security
    
Limelight Networks

Dos and Don'ts of Evaluating and Deploying a CDN

Published By: Limelight Networks     Published Date: Mar 02, 2018
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge. Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs. Download this guide to learn: The four major performance factors that can affect user experience Why speed alone isn't an accurate measure of performance How a content audit can identify performance bottlenecks The role content storage can play in reducing costs and latency How to decide what features are most important to your business
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content delivery network, cdn, web performance, web acceleration, digital content delivery, ddos protection, ddos, web application security
    
Limelight Networks

Storage for Converged Infrastructures

Published By: Logicalis     Published Date: Nov 08, 2013
Advances in storage technology promise to change the game in converged infrastructure and cloud computing. Here’s how to align your storage strategy with future technology.
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logicalis, converged infrastructures, storage technology, storage, cloud computing, it management
    
Logicalis
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