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HL7 Integration: From Trial and Error to Predictable Project Outcomes and Margins

Published By: Caristix     Published Date: May 03, 2013
The costs and risks associated with the entire interfacing lifecycle are no longer acceptable in a world that requires fast turnarounds and go-live dates. Those implementing HL7 interfaces can tap into new – and proven – best practices for more effective scoping and overall project success.
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hl7, integration, interface, midical, heathcare, costs, risks, interfacing project, application integration, application performance management, best practices, business analytics, business integration, business intelligence, project management, return on investment, risk management
    
Caristix

Choosing the Right Vendor on the Path to Digital Transformation

Published By: Dell EMC     Published Date: May 04, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy. Hyper-Converged Infrastructure (HCI) systems bundle multiple technology components together into single systems, enabling IT departments to spend less time managing separate data center components and more time proactively delivering value to the business. In this white paper, we compare the portfolio offerings of Dell EMC and HPE, and highlight significant benefits to be realized when partnering with the HCI market leader: Dell EMC. Dell EMC provides a tightly integrated software ecosystem and the flexibility to run multiple workload types, providing solutions to a broader customer base than HPE.
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Dell EMC

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies

Successful Citizen Services: Transformation Through Knowledge

Published By: Adobe     Published Date: Sep 28, 2010
This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.
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adobe, government enterprise, service delivery, customer interaction, data sharing, intelligent application, business analytics, business process management, business intelligence, business management, business process automation, data integration, content delivery, data warehousing
    
Adobe

Retail Financial Services Need to Keep Pace with Customer Savvy

Published By: Pega     Published Date: Apr 04, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
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Pega

Executive Perspective: The CIO In 4.3 years

Published By: VMware     Published Date: Sep 12, 2019
Whether a CIO is on a four-year trajectory or has plans to stay much longer, there’s a way to thrive in this role as business priorities continuously evolve. I advocate producing early wins, setting sights on specific goals at specific points in time, and delivering on those goals whether you plan to be at a company for the long term or expect to move on soon after passing the four-year mark.
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VMware

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 13, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies

Key Drivers: Why CIOs Believe Empowered Users Set the Agenda for Enterprise Security

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend.
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security, technology, business technology, cio, application security, email security, internet security, network security appliance, security management, web service security, vulnerability management
    
Blue Coat Systems

Business Assurance Technology Infographic

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
IT Leaders See security as barrier to enabling employees. However with new Business assurance technology you are able to give Continuity, Agility, and Governance. With Blue Coat you can deliver business continuity by protecting against threats and data loss, extend protection and policy to users in any location on any device ,safely deploy and consume all types of applications, align IT infrastructure with business priorities to assure and accelerate user experience across the extended enterprise and make risk management tradeoffs and enforce compliance.
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technology, bluecoat, infrastructure, business intelligence, infrastructure management
    
Blue Coat Systems

Solving API Performance, Security & Reliability Challenges

Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
Tags : 
api, performance, security, developing, applications, data
    
Akamai Technologies

Retail Financial Services Need to Keep Pace with Customer Savvy

Published By: Pega     Published Date: May 24, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
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Pega

Quantifying the Business Impact of Customer Service

Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
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Zendesk

Faster Year End Close

Published By: Prophix     Published Date: May 31, 2016
Why is faster closing important? A faster close is a good indication of how well a company’s financial systems and procedures are performing. In today’s competitive market, the accounting function needs to improve existing processes and, at times, infrastructure to achieve greater efficiency and accuracy. When properly implemented, sound financial processes will improve information and deliver accurate data to decision makers throughout the entire year, and early enough to take corrective action.
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best practices, competitive advantage, efficiency, productivity, business analytics, business intelligence
    
Prophix

Troubleshooting Virtual Desktop Infrastructure Deployments with Cascade

Published By: Riverbed     Published Date: Jul 17, 2013
How to effectively troubleshoot your VDI deployment Virtual desktop infrastructure has come a long way since the first steps were taken a decade ago to run desktop workloads in the data center. While more pervasive today, VDI technologies are latency-sensitive, and wholly dependent on the network. Complaints of poor end-user experience persist, especially over the WAN at branch offices where bandwidth constraints and latency delays are common. But there is a way to ensure consistent and reliable VDI performance to deliver: Reduced downtime Faster troubleshooting Improved SLAs Enhanced planning and control Read this brief to learn how the Riverbed® Cascade® application-aware network performance management (NPM) solution unlocks VDI visibility.
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virtual desktop, infrastructure, deployments, cascade, riverbed, local area networking, network architecture, network management, network performance, network performance management
    
Riverbed

Transforming Yesterday’s Call Center into Tomorrow’s Engagement Center

Published By: Evariant     Published Date: Apr 03, 2017
Health systems must capitalize on every patient and consumer interaction—from fielding the first inquiry to actively supporting proactive health, ongoing care, and recovery—to achieve a “trusted provider” status in the eyes of consumers and patients. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn why sophisticated health systems are transforming yesterday’s call center into tomorrow’s engagement center.
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patient engagement, call center, improved care continum
    
Evariant

Come garantire la continuità operativa Tenendo Sotto Controllo i Costi e la Complessità

Published By: Pure Storage     Published Date: Oct 09, 2018
Oggi la continuità operativa è fondamentale per qualsiasi azienda. Le imprese sono coinvolte in una trasformazione digitale profonda e si rivolgono all’IT per tutte le attività più mission-critical. I tempi di fermo possono arrivare a paralizzare l’intera organizzazione: le aziende più resilienti sono in grado di gestire i guasti tecnologici e fare in modo che l’azienda resti sempre operativa e funzionante. Garantire la business continuity, infatti, significa garantire maggiore vantaggio competitivo, maggiore coinvolgimento dei clienti e maggiore innovazione. Tuttavia, il raggiungimento di una business continuity di alto livello, con Recovery Point Objective (RPO) e Recovery Time Objective (RTO) pari a zero, è tipica delle imprese di grandi dimensioni che, proprio perché grandi, possono sostenere gli investimenti necessari e gestire la complessità associata. Per la maggior parte delle aziende, i costi di una business continuity di alto livello sono sempre risultati eccessivi. Oggi la s
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Pure Storage

Combating the Rehab Talent Shortage

Published By: Kindred Hospital Rehabilitation Services     Published Date: Feb 22, 2019
A rehab program is only as good as its staff. Acquiring, retaining and keeping rehab talent engaged is critical for program effectiveness. Staffing issues can burden providers with additional costs and make it hard for them to deliver a consistently high quality of care, but there are key strategies to help relieve the staffing burden. The medical industry is facing a growing talent shortage. Recent estimates predict that America will be short of more than 130,000 doctors by 2025.1 Specialized departments will suffer especially high shortage rates. If healthcare providers want to minimize the impact of this shortage, they must optimize their recruitment and retention practices. This guide details the best strategies for making that happen.
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Kindred Hospital Rehabilitation Services

Il flash storage alimenta l'IT Transformation

Published By: Dell EMC Storage     Published Date: Dec 18, 2018
Oggi il concetto di IT Transformation è accolto dalle aziende ancora di più che 12 mesi fa. Sebbene questo termine non sia sinonimo di Digital Transformation, i due concetti sono strettamente legati, poiché una Digital Transformation efficace è impossibile senza l'IT Transformation. Un'azienda che trasforma l'infrastruttura IT non deve più avvalersi di tecnologie rigide, manuali, in silos e legacy. Riscontra un aumento della velocità operativa, dell'efficienza, della scalabilità e della convenienza economica dell'IT: le attività sono automatizzate, i processi sono semplificati e vengono svincolate risorse. Tali miglioramenti a livello di IT alimentano una Digital Transformation su più larga scala, consentendo all'azienda di crescere nell'odierna economia digitale. L'azienda è in grado di superare la concorrenza in termini di innovazione, pensiero e velocità: in ultima analisi, riesce a guidare il cambiamento, anziché subirne gli effetti. Scopri di più sulle soluzioni Dell in collaboraz
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Dell EMC Storage

IT Transformation attraverso strategie di protezione dei dati moderne

Published By: Dell EMC Storage     Published Date: Dec 18, 2018
Oggi il concetto di IT Transformation è accolto dalle aziende ancora di più che 12 mesi fa. Somiglia a un altro termine corrente: "Digital Transformation". Ma di fatto, una Digital Transformation efficace è impossibile senza l'IT Transformation. Un'azienda che intraprende la trasformazione dell'infrastruttura IT non deve più avvalersi di tecnologie rigide, manuali, in silos e legacy. Riscontra un aumento della velocità operativa, dell'efficienza, della scalabilità e della convenienza economica dell'IT: le attività sono automatizzate, i processi sono semplificati e vengono svincolate risorse. Tali miglioramenti a livello di IT alimentano una Digital Transformation su più larga scala, consentendo all'azienda di crescere nell'odierna economia digitale. L'azienda è in grado di superare la concorrenza in termini di innovazione, pensiero e velocità: in ultima analisi, riesce a guidare il cambiamento, anziché subirne gli effetti. Scopri di più sulle soluzioni Dell in collaborazione con Inte
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Dell EMC Storage

2017 State of Global Customer Service Report

Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft

2017 STATE OF GLOBAL CUSTOMER SERVICE REPORT

Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft

Forrester Wave Report The Forrester Wave™: Full-Stack Public Cloud Development Platforms, N

Published By: Google     Published Date: Dec 03, 2018
This Forrester research looks at how 7 full-stack public cloud development platform providers perform against a 31-criteria evaluation. The most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and Oracle — were researched, assessed, and scored. Download the complete report and find out how each provider measures up and helps application development and delivery professionals make the right choices.
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Google

The Rise Of The Micro PC

Published By: Dell PC Lifecycle     Published Date: May 18, 2018
Enterprise PC Buying Patterns Are Changing As Buyers Look To Improve Both Security And The Employee Experience At Once As employee mobility increases globally and enterprise investments shift to tablets and laptops, organizations are assessing their ongoing investment in traditional PCs. One thing that remains clear is that enterprise PC buyers still value the security and performance offered by fixed computing solutions. They also say that new form factors like the micro PC help them deliver a better experience to employees, which they value at least as much as security.
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Dell PC Lifecycle

Accelerating IT Transformation Through Intelligent Automation In Server Infrastructure (French)

Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS). Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel
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