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Top 10 questions to ask when negotiating hosted VoIP deal for your business

Published By: WhichVoIP     Published Date: Apr 19, 2011
In this whitepaper, we will explore some of these cost-saving advantages and give you the top 10 questions to ask a provider, ensuring you get a reliable, feature-rich business phone system that can save you thousands each year.
Tags : 
whichvoip, hosted voip, business phone system, ip networks, ip telephony, video conferencing, voice recognition, voice over ip
    
WhichVoIP

5 Phases of Capture

Published By: IBM     Published Date: Dec 11, 2012
You've got a scanner, and you have a lot of paper to manage. Now what? Scanning documents one by one may fall short of modern approaches in terms of efficiency and time. There are plenty of solutions, but which one is right for you?
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capture, ibm, file capture, data management, efficiency, time, technology, enterprise applications
    
IBM

A Little Extra Service Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 27, 2013
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do? Fortunately, in today's customer service world, there are options. Download this White Paper for more information.
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

A Little Extra Service Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 27, 2013
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do? Fortunately, in today's customer service world, there are options. Download this White Paper for more information.
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Jan 16, 2014
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do?
Tags : 
crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

Java Insecurity: How to Deal with the Constant Vulnerabilities

Published By: Lumension     Published Date: Oct 20, 2014
"Just over a decade ago, the outcry over Microsoft’s security problems reached such a deafening level that it finally got the attention of Bill Gates, who wrote the famous Trustworthy Computing memo. Today, many would say that Microsoft leads the industry in security and vulnerability handling. Now, it’s Java that’s causing the uproar. But has Oracle learned anything from Microsoft in handling these seemingly ceaseless problems? In this webinar, Randy Franklin Smith from Ultimate Windows Security will start by reviewing the wide-ranging Java security changes Oracle is promising to make. They sound so much like the improvements Microsoft made back with Trustworthy Computing that I’m amazed it hasn’t been done before! We’ll move on to discuss what you can do now to address Java security in your environment. One of the banes of security with Java is the presence of multiple versions of Java, often on the same computer. Sometimes you really need multiple versions of Java to support appli
Tags : 
java, insecurity, vulverabilities, computing, security
    
Lumension

How to Slay the Dragon of Enterprise Work

Published By: AtTask     Published Date: Jul 17, 2014
If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation, though. This is larger and nastier than lizards; it’s a huge, nasty, fire-breathing, hard to ignore, dragon. The dragon of work chaos. And you need to know how to slay it. Well, there’s no need to fear. This eBook will teach you the right—and necessary—weapons to help you extinguish the fire, examine your burn wounds, and exterminate the work chaos dragon for good.
Tags : 
at task, work chaos, solutions, input processes, poor visibility, resources, knowledge management, enterprise applications
    
AtTask

5 Tips to Launch Your Promotional Strategy

Published By: Demand Frontier     Published Date: Mar 03, 2016
Before launching your first email nurture, webinar or social media campaign take a moment to make sure you’ve got these five things in order.
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business optimization, business strategy, campaign, best practices, business intelligence, business management, customer relationship management, content management system
    
Demand Frontier

Watson Studio: Simplify and scale AI for hybrid, multi-cloud world

Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
• Do you want to win with AI in the hybrid, multi cloud world? Are you tackling data, algorithms and apps to drive business value from AI? We got you covered. Come and learn how you can simplify and scale your AI projects on Watson Studio. Hybrid cloud use cases spanning cloud, desktop and local are featured. Key Takeaways: • Open, trustworthy and secure approach to put AI to work for business • Go live and scale faster with AI-infused platform • Build train and deploy models across hybrid, cloud environments – including popular public cloud environments like AWS and Azure • Flexibility for cloud, on-premise and desktop deployment, bringing algorithms to wherever data resides • Progressing your AI/data science with Watson Studio • Register now and get ready to simplify and scale your AI investments to work for your business.
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Group M_IBM Q119

Unruly USB Devices Expose Networks to Malware

Published By: Lumension     Published Date: Feb 04, 2011
With cyberattacks inflicting increasingly greater damage following uncontrolled connection, it's time that government organizations got serious about outside threats.
Tags : 
usb security, network security, patch management, lumension, device management, security, intrusion prevention, mobile workers
    
Lumension

Data Integration déjà vu: Big Data Reinvigorates DI

Published By: SAS     Published Date: Jun 06, 2018
Data integration (DI) may be an old technology, but it is far from extinct. Today, rather than being done on a batch basis with internal data, DI has evolved to a point where it needs to be implicit in everyday business operations. Big data – of many types, and from vast sources like the Internet of Things – joins with the rapid growth of emerging technologies to extend beyond the reach of traditional data management software. To stay relevant, data integration needs to work with both indigenous and exogenous sources while operating at different latencies, from real time to streaming. This paper examines how data integration has gotten to this point, how it’s continuing to evolve and how SAS can help organizations keep their approach to DI current.
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SAS

The Business Case for Email Archiving

Published By: GFI     Published Date: Sep 04, 2008
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
Tags : 
email archiving, archive, archiving, email management, email, sarbox, sarbanes oxley, sarbanes-oxley
    
GFI

Business Collaboration in the Cloud

Published By: GoToTraining     Published Date: Jul 08, 2011
This new SandHill Group white paper explores the powerful advantages of SaaS technologies in addressing the challenges of a global market, virtual teams and an ever-changing business climate.
Tags : 
citrix gototraining, business collaboration, cloud computing, saas technologies, business climate, productivity, competitive edge, geographic reach
    
GoToTraining

Essential Resources for Designing and Delivering Effective Online Training

Published By: GoToTraining     Published Date: Jul 08, 2011
This comprehensive GoToTraining best practices guide explains how to take your online training to new heights and gets you on the path to becoming a virtual training expert. Learn best practices for online training in general and get practical tips for using the GoToTraining toolkit to your greatest advantage.
Tags : 
citrix gototraining, effective online training, training program, expert strategies, online training tool, learner engagement
    
GoToTraining

Six Solutions for What's Keeping Executives Up at Night

Published By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
Tags : 
citrix, executives, business, customer experience, technical support, technology, best practices, business analytics
    
GoToAssist

Q&A Demystifying Cloud Security

Published By: GoToAssist     Published Date: Oct 05, 2011
It used to be that having your head in the clouds was pejorative. Not anymore. Today, almost everyone wants to be in the cloud. But skepticism about cloud security is leaving a few folks stuck on the ground. This white paper explores key cloud security questions addressed during the 2010 Forrester Security Forum, including private versus public clouds, security standards and cloud services trends.
Tags : 
citrix, technology, cloud computing, data protection, security, standards, application security, security management
    
GoToAssist

Effectively Balancing Speed, Quality and Cost Metrics

Published By: GoToAssist     Published Date: Oct 05, 2011
This new TSIA white paper explores 3 fundamental metrics - operational, quality and cost - that you should include in your services dashboard, outlines specific measurements to track in each area and provides industry averages for key metrics to help with benchmarking.
Tags : 
citrix, technology, metric, tsia, operations, quality, cost, dashboard
    
GoToAssist

Motivating Geeks: How to Motivate Technical Staff without Breaking the Bank

Published By: GoToAssist     Published Date: Oct 05, 2011
When budgets are tight, it's more important than ever to get the best performance from the people who deliver, support and deploy technology. But over the past decade, managers have fallen into the trap of believing that motivation requires ever larger bags of money. Watch this on-demand webinar with Paul Glen, author of Leading Geeks, as he discusses the most effective and surprisingly inexpensive ways to motivate geeks. Getting the best from your people requires clearly understanding what really drives them.
Tags : 
citrix, technology, webinar, on-demand, technical, employees, employee performance, productivity
    
GoToAssist

Customer Loyalty: How to Earn It, How to Keep it.

Published By: GoToAssist     Published Date: Oct 05, 2011
It is imperative in today's economy to not only gain customers but to keep them. Without the right set of tools and measurements, however, this can be a daunting task. Watch this on-demand webinar with Jill Griffin, author of Customer Loyalty, as she delves into practical tools you can use to measurably improve the satisfaction and brand attachment of high-value customers.
Tags : 
citrix, webinar, customer loyalty, technology, tools, improve satisfaction, best practices, business analytics
    
GoToAssist

How to Market Training: Four Principles of Effective Online Learning

Published By: Focus     Published Date: Sep 15, 2010
Learn the four principles of effective online training with this free white paper from Citrix.
Tags : 
gototraining, online training, citrix, marketing, saas, employee training
    
Focus

Got VDI? Then Get Real End User Experience to Eliminate the Virtual Visibility Gap

Published By: Aternity     Published Date: Sep 10, 2012
Don't try to fit a square peg into a round hole by using infrastructure performance tools that are not equipped to monitor and measure true end user experience in VDI environments. Join EMA Research Director Julie Craig and Aternity President & CEO Trevor Matz to learn how to close the VDI end user experience visibility gap.
Tags : 
desktop virtualization, infrastructure performance, user experience, vdi environments, end user experience management, aternity, application performance management, business activity monitoring
    
Aternity

Fleeing the Tension, and other sales negotiation mistakes that kill deal profitability

Published By: Corporate Visions     Published Date: Apr 03, 2014
Are your team’s seemingly small discount concessions doing major hidden damage to your profit margins? Read our FREE eBook to find out the five negotiating mistakes that may be costing you BIG money!
Tags : 
corporate visions, marketing, sales, sales myths, marketing myths, powerpoint, sales techiniques
    
Corporate Visions

EBook: 5 Practical Ways to Easily Manage Data Storage

Published By: Exablox     Published Date: Jan 27, 2015
Traditional storage management can be complex, confusing, and and configuration involved can be overwhelming. Scaling and replication can often be time consuming and frustrating, if not practically impossible. The time and complexity required can drive small and midsize businesses to engage expert consultants just to manage their data storage solution and optimize it for their application requests. You’ve got more on your plate to manage than just storage. In this third of a series of informative e-books from Exablox, we take a look at the difficulties of traditional storage approaches, and offer simple, practical ways to make your data storage easier to manage.
Tags : 
data management, data storage solution, new storage approach, storage management, simple data storage management, exablox, oneblox
    
Exablox
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