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A Comprehensive Guide: iPhone and iPad Management for Beginners Guide

Published By: Jamf     Published Date: Nov 05, 2018
There are no signs of Apple device growth slowing down in the enterprise. In fact, 3 out of 4 employees now choose an iPhone or iPad for their mobile device. Our guideon the basics of device management will help you enhance iPhone, iPad and iOS management skills by providing you with: • An introduction to iPhone, iPad and iOS management • Explanation of Apple services and programs available • Outline of lifecycle management stages • Insight for infrastructure planning • Overview of the industry-leading Apple management solution
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Jamf

Anatomy of A Hack Disrupted

Published By: LogRhythm     Published Date: Jun 19, 2018
Every year, organizations spend millions of frustrating hours and countless sums of money trying to reverse the damage done by malware attacks. The harm caused by malware can be astronomical, going well beyond intellectual property loss and huge fines levied for non-compliance. In 2014, the cost of malware attacks and resulting breaches was estimated at $491 billion. i And these costs include more than just the money spent trying to directly respond to security breaches. Productivity, long-term profitability, and brand reputation are often severely impacted as well. The malware threat is growing larger and becoming more challenging to respond to every year. It seems like every month there are more major breaches. Target, Neiman Marcus, and UPS have all been victims of costly breaches in the past couple years, with each event showing signs that the breaches could have been prevented. Phishing-based malware was the starting point 95 percent of the time in state-sponsored attacks, and 67
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hack, malware, intellectual, property, compliance
    
LogRhythm

Gartner’s 2018 Magic Quadrant for the CRM Customer Engagement Center

Published By: Zendesk     Published Date: Jun 26, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk

Closing the Budget Loop: How to Drive Better Budget Management

Published By: Determine (Selectica)     Published Date: Sep 13, 2016
Budgeting is one of the main aspects within your control to influence profits and avoid maverick spend. Budgeting and planning help your organization invests resources to best benefit, based on cautious consideration rather than the urgency to make a short-term decision. Budgets are essential to sustain your company’s economic growth and implementing best practices will guarantee a bright future to your company.
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Determine (Selectica)

Transforming Yesterday’s Call Center into Tomorrow’s Engagement Center

Published By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant

Transforming Yesterday’s Call Center into Tomorrow’s Engagement Center

Published By: Evariant     Published Date: Jul 02, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
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patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant

Cyber Supply Chain Security for Web Applications

Published By: Veracode     Published Date: Oct 26, 2016
20% of enterprises have suffered a security incident related to a business application or IT service consumed from external partners. With breaches like these making headlines, and enterprises’ growing reliance on third-party software, security of the cyber supply chain will garner increased attention. Download this joint Veracode/Enterprise Strategy Group (ESG) report to explore enterprises’ challenges in securing their cyber supply chain and get best practices for ensuring that every application – regardless of its origin – is secure.
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veracode, security, supply chain security, web applications, application security, enterprise applications, business technology
    
Veracode

How embracing technology can boost your company’s bottom line

Published By: Citrix ShareFile     Published Date: Oct 04, 2019
For emerging businesses, investing in the right technology can accelerate their growth and enhance their bottom lines. As more companies expand their workspaces with virtual teams and work-from-home policies, a good first step is to invest in a secure, flexible content collaboration solution—one that is easy to integrate and use. It should give you and your teams secure access to files, apps, and data from any device and any location to accelerate productivity. Not all file sharing solutions are the same. Download our white paper to determine if a modern content collaboration platform can help you: • Streamline workflows • Improve operational efficiencies • Make the organization more secure and compliant • Deliver the desired ROI
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Citrix ShareFile

How to future-proof your file sharing

Published By: Citrix ShareFile     Published Date: Oct 04, 2019
Your small business is primed for a growing future—but with every new employee and client, you have more files to store and manage. Without a strong file sharing solution, it’s tough for your IT team to manage secure, anywhere access to key files for all your users. The solution is to adopt an enterprise-grade file sharing platform that grows with you. In this e-book, you’ll learn how enterprise-grade file sharing supports your growth with: • More efficient collaboration processes • Streamlined security and compliance • Unified access to files across locations and devices
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Citrix ShareFile

Taking Your Contact Center Global: Challenges, Obstacles and Avenues to Success

Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
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contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.

Growing Government Cyber Intelligence1

Published By: IBM     Published Date: Jan 11, 2017
Read this i360Gov Book to understand the importance of: - Transforming federal fortifications into intelligence-driven defense - Intensifying focus on cyber intelligence - Needing a well trained cybersecurity force
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ibm, analytics, government, public sector, security, cyber threat, cyber threat analysis, risk, enterprise applications, business technology
    
IBM

TechTarget: Making The Most Of Customer Data

Published By: IBM     Published Date: Apr 18, 2017
There are myriad software products, from complete CRM platforms that offer analytics to standalone or add-on software products that focus solely on analytics. There are analytics apps that can be added to your existing CRM platform. Or there’s the option to outsource analytics to a growing number of service providers. “The technologies are changing rapidly. There are a zillion startups offering either new tools or technologies, so it is kind of hard to navigate,”Mike Gualtieri, an analystfor Forrester Research Inc. in Cambridge, Mass., said in a recent webcast on analytics. “There isn’t just one platform that you’re going to need. There’s a whole ecosystem of platforms.” Having the right people on staff who know how to use the technology is equally important, analysts say. Analytics aren’t just for statisticians anymore—they’re used by sales, marketing and customer service teams in daily decision making.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
IBM

2016 Gartner Report: Magic Quadrant For Enterprise Mobility Management Suites

Published By: IBM     Published Date: Apr 20, 2017
Enterprise mobility management suites enable organizations to integrate and manage mobile devices in their IT infrastructures. End-user computing leaders must act amid rapid market changes to reach both short-term and long-term enterprise mobility objectives. UEM is not limited to PCs, tablets and smartphones. Smart devices, broadly grouped as part of the IoT, will increasingly become included in UEM. Devices such as Apple TVs, printers and smartwatches are identifiable examples of IoT devices managed by EMM tools. However, not all IoT objects will fall under the realm of EMM tools. Some devices may be managed directly by manufacturers. Other types of devices will have proprietary management tools. And many devices will not need to be managed at all. However, it is clear that the diversity and number of devices will continue to grow, and IT organizations must be ready.
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auditing, enterprise data protection, mobile device management, mobile application management, mobile identity, policy enforcement, content optimization
    
IBM

Fighting Fraud with Intelligent Access Management

Published By: IBM     Published Date: Oct 26, 2017
These days, fraudsters have it easier than ever. The volume of devices commonly in use and the numbers of applications and websites accessed daily have grown so large so fast that organizations can be overwhelmed in trying to protect their resources and their users. The result? Innocent—but sometimes devastating—errors. An organization may deploy only partial measures to protect against threats. And users may actively work around protection to avoid cumbersome security procedures.
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malware detection, fraud protection technology, user behavior, threat intelligence, fraud indicators
    
IBM

KuppingerCole Report Leadership Compass: Access Management and Federation

Published By: IBM     Published Date: Oct 26, 2017
With the growing demand of business for tighter communication and collaboration with external parties such as business partners and customers, IT has to provide the technical foundation for such integration. Web Access Management and Identity Federation are key technologies for that evolution. They enable organizations to manage access both from and to external systems, including cloud services, in a consistent way. Organizations have to move forward towards strategic approaches to enabling that integration, in support of the Extended and Connected Enterprise.
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access management, identity federation, it strategies, security, infrastructure
    
IBM

Hospitality Edition: What's out there threatening your network?

Published By: Cox Business     Published Date: Dec 19, 2016
As we continue to move forward into an age of big data, optimization, and greater convenience through the capabilities of better networking technologies, opportunities have never been greater to use technology to make for a truly seamless hospitality experience. However, growing dependence on your network for everything from booking to entertainment can also mean that hospitality networks hold greater amounts of data than ever before. This makes them a tempting target for hackers.
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Cox Business

Healthcare Edition: What's out there threatening your network?

Published By: Cox Business     Published Date: Dec 19, 2016
As the healthcare industry continues to move forward into an age of big data, optimization, and greater coordination of care through the capabilities of better networking technologies, opportunities have never been greater to use technology to truly improve how healthcare professionals interacts with patients. However, growing dependence on your network for everything from medical records to billing information can also mean that healthcare networks hold greater amounts of data than ever before. This makes them a tempting target for hackers.
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Cox Business

Buying into Mobile Security

Published By: Lookout     Published Date: Mar 28, 2017
Mobility is exploding. Workers and businesses fully expect to work anywhere, any time, from any device. Riding right alongside this growth is the amount of data created and consumed on mobile devices. While this presents organizations with an attractive means of empowering flexibility and productivity, the security risks are real and daunting.
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mobile, security, lookout, risks
    
Lookout

Evaluate Your Organizational Readiness for Digital Transformation

Published By: Progress     Published Date: Jan 09, 2017
Did you know? • 86% of organizations say they have 2 years to make inroads with digital transformation • 55% say they have a year or less, before they begin to suffer financially or from competitive threats • 59% are worried they may be too late To help you evaluate your organizational readiness for digital transformation, we put together a package to help you measure your current capabilities—from a technology and organizational perspective—as well as some information to help you plan ahead. The Digital Transformation Kit contains: • CMS Evaluation Guide: Learn about CMS capabilities that can enhance the customer experience • Digital Marketing Maturity Guide: Rate your usage of digital marketing technology • Data-Driven Marketing e-Book: Learn how to use the power of your data to drive growth
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Progress

Data-Driven Marketing: How to Use Data Correctly and Drive Growth

Published By: Progress     Published Date: Mar 06, 2017
Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyer’s online experience and drive them toward a purchase decision.
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Progress

The Next Big Game Changer: Democratization of All-Flash Storage

Published By: Pure Storage     Published Date: Jul 18, 2017
The big breakthrough is coming from one of the leading innovators in the all-flash market, Pure Storage. Pure has scaled its architecture to make all of its key enterprise-class features available in an entry-level array that “democratizes” all-flash storage by making it affordable to just about any business. The new product is called the Pure FlashArray//m10.
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enterprise reliability, flash arrays, cloud data platform, pure storage, data growth, application performance, customer needs, mobile
    
Pure Storage

Lessons from B2B Leaders in Managing Data

Published By: Dun & Bradstreet     Published Date: Feb 21, 2017
As the volume of data coming into organizations – from both internal and external sources – continues to grow and makes its way across departmental systems in many different formats, there is a critical need to create a single, holistic view of the key data entities in common use across the enterprise. Master Data Management (MDM) aims to accomplish this goal. Not surprisingly, MDM has become a significant priority for global enterprises, with the market expected to triple from $9.4B to $26.8B by 2020 according to analysts. The reality, though, is that while seemingly everyone is investing heavily in the tools to manage data, few are putting a great enough emphasis on the data itself. And that’s a problem. Poor data quality is said to be costing businesses $3.1 trillion annually – and that’s just in the US alone. The information being put into MDM tools must be mastered first and foremost.
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managing data, data management insight, mdm, master data management
    
Dun & Bradstreet

Forecasting Demand (and Labor) to Increase Revenue & Profit

Published By: HotSchedules     Published Date: Sep 11, 2018
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules

Benchmarking DataStax Enterprise (DSE) on AWS: A Guide to Raising Performance and Reducing Costs

Published By: Datastax     Published Date: Aug 07, 2018
it’s crucial to make the right choices when setting up your DSE cloud infrastructure. But how can you know which instance types will give you the best cost-to-benefit ratio, both now and as your business grows? That’s where benchmarking helps. For our paper, we conducted DSE stress tests on an array of hardware configurations, and we simulated various real-world workflows, all to see which EC2 instance types deliver the best performance at the lowest costs.
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Datastax
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