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Report: Data ethics in a digital economy

Published By: KPMG     Published Date: Jun 10, 2019
GDPR has prompted banks to re-evaluate their data protection policies. Going beyond pure compliance can help establish consumer trust as a point of differentiation. Read this report to find out: • the ethical challenges and risks arising from the use of customer data • how to start embedding principles for ethical data handling in your organisation • the competitive advantages that come from getting data ethics right.
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KPMG

A Quick Guide To Influencer Marketing

Published By: pepperjam     Published Date: Sep 25, 2019
Did you know that the right influencer can produce content that's 11x more effective than banner ads? Driving awareness, engagement and delivering customer conversions, influencers are more important than ever. Download Pepperjam’s Guide to Influencer Marketing to learn more about: What makes influencer marketing so effective How to find the right influencers Handling challenges with influencer marketing Getting started with influencers Plus more!
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pepperjam

NICE inContact recognized as Gartner Magic Quadrant Leader

Published By: NICE inContact     Published Date: Oct 21, 2019
NICE inContact has been recognized as a Leader in the new Gartner report:Magic Quadrant for Contact Center as a Service, North Americafor the fifth consecutive year. NICE inContact achieved the highest and furthest overall position for its ability to execute and completeness of vision. There has never been a better time to modernize to a cloud contact center. Make a smart buying decision with new, independent analysis of leading cloud contact center providers, including NICE inContact.The 2019 Gartner Magic Quadrant Report for CCaaS includes a rigorous, independent evaluation of all the leading cloud providers to help you select the right tech partner for your contact center. Download your complimentary copy of the report that includes: • Gartner’s independent evaluation of the Contact Center as a Service market • Why NICE inContact continues to be named a Leader • Vendor strengths and cautions to aid in your buying process NICE inContact has been recognized as a Visionary with the furthest overall placement for Completeness of Vision in 2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe. The Gartner report states, “A single contact center application supporting all channels offers better support for familiar tools applied across all interaction-handling scenarios, and the ability to leverage a cloud application ecosystem to build out more customer-centric capabilities.”
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NICE inContact

Transforming finance and accounting in the digital age

Published By: Ricoh     Published Date: Oct 02, 2018
Your business is changing. As a finance leader, you know that accounting is a labour-intensive, costly process where systems often don’t allow for expedient exception handling and many days are fraught with difficulty in matching invoices to other databases for reconciliation. Like most companies, you know where you want to go but may not have infrastructure or internal expertise to handle electronic fund transfers, credit card payments or cheque processing— all the pieces required to make your vision for an efficient, integrated operation a reality.
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Ricoh

Ten things to consider before you invest in video conferencing

Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
Video conferencing has long been thought of as the technology for the other half, something to be used by the Fortune 500 companies and executives in corner offices, the ones handling mergers and acquisitions and the like—not something that the average business could afford or make use of. In the last few years, however, a series of technological advances have changed that notion, making video conferencing not only a viable technology for businesses of all sizes but a necessity.
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business processes, compatibility, costs, quality, network management, business intelligence, data quality, productivity
    
LifeSize, a division of Logitech

Forrester Webcast: Deciphering Development Trends

Published By: Oracle     Published Date: Oct 20, 2017
What do these market-defining trends have in common? · Analytics for all · Analytics as competitive differentiator · Internet of Things · Artificial intelligence/Machine learning/Cognitive computing · Real-time analytics/event management They all rely on data – timely, accurate data delivered within an insightful context – to deliver value. The question is: who in the enterprise is most qualified and prepared to help deliver on the vision and values of the data-driven enterprise? It’s going to take a special type of professional to deliver that value to enterprises. Organizations are seeking professionals to step forward and take the lead, provide guidance and lend expertise to move into the brave new world of digital. The move to digital and all that it entails – sophisticated data analytics, online customer engagement and digital process efficiency – requires, above all, the skills and knowledge associated with handling data and turning it into insights. The move to digital i
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Oracle

Critical Capabilities for BPM-Platform-Based Case Management Frameworks

Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management, business intelligence, business management, collaboration
    
Pega

The Forrester Wave: Dynamic Case Management, Q1 2016

Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise, best practices, business integration, business intelligence, enterprise software, software outsourcing
    
Pega

Forrester EMSS

Published By: Adobe     Published Date: Apr 23, 2018
Adobe sits at the nexus of content, media, and marketing. Adobe provides an EMSS offering spanning marketing, advertising, analytics, and content management capabilities. Of the vendors included this study, Adobe maintains the highest degree of overall strategic focus on marketing and consumer engagement. Adobe is investing heavily in its platform’s core services to unify data, content, and shared functionality across products. Adobe stands out for its digital intelligence, content handling, and aggressive rollout of AI features. Reference clients praise Adobe for their application usability and account management.
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Adobe

Faster, More Powerful Handling of Database Workloads

Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
The pace of business is lightning fast. Technology runs faster – and customers want service even faster still. To keep up with the demands of a company in this age, you need hardware infrastructure capable of supporting large amounts of work with a more responsive experience. Our work in the Principled Technologies datacenter showed that the 14th generation Dell EMC™ PowerEdge™ R720xd could deliver just that. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel

Options for handling your HR functions

Published By: TriNet     Published Date: Jan 17, 2012
HR is a necessity when you have employees. And what could be better than taking a set of duties - which although a necessity, are not a core competence - off your plate?
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trinet, integrated hr outsourcing, in-house infrastructure, internal costs, human resources, cost structure
    
TriNet

TVH Truly Goes Mobile with MobileIron Solutions

Published By: MobileIron     Published Date: Apr 13, 2015
THV Group, a Belgian company, is a worldwide market leader in replacement parts and accessories for material-handling industrial and agricultural equipment, new and second-hand forklifts, aerial platforms and internal handling equipment. With MobileIron, TVH launched a successful Bring Your Own Device (BYOD) program, built an enterprise app store that gives employees easy access to productivity apps, and automated the process of giving employees and guests the right level of mobile network access.
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mobileiron, byod, enterprise app store, productivity apps, mobile network access
    
MobileIron

Critical Capabilities for BPM-Platform-Based Case Management Frameworks

Published By: Pega     Published Date: Jun 21, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
Tags : 
    
Pega

The Forrester Wave: Dynamic Case Management

Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega

Transforming the Client Lifecycle in the New Digital Age

Published By: Pega     Published Date: Aug 12, 2016
Today’s banks are facing enormous pressures that include regulatory requirements, hefty penalties, increasing customer service demands, and ferocious competition from other financial institutions rapidly embracing customer-centric technology. Despite these challenges, banks can’t afford to scale down any efforts to ensure the highest standards of customer service
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pega, customer service, finextra, service requests, inquiry handling
    
Pega

IDC: The Future of Hybrid IT Made Simple

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
"Delivering business transformation is an incredibly complex task for IT. Keeping the lights on while supporting digital transformation initiatives requires a new era of hybrid IT so IT teams can address the needs of not just IT operations staff, but also application developers and LOB executives. Through in-depth interviews of IT operations and LOB staff, IDC shares how enterprises are handling the challenges and opportunities presented by hybrid IT. Find out how you can create value and competitive advantage through digital transformation."
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Hewlett Packard Enterprise

Addressing PCI Compliance: Through Privileged Access Management

Published By: CA Technologies     Published Date: Aug 26, 2016
Organizations handling transactions involving credit or debit cards are facing increasing pressure to meet regulatory compliance mandates. In particular, they must comply with the Payment Card Industry Data Security Standard (PCI DSS) version 3, which went into effect in January of 2015.
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CA Technologies

Top 10 Checklist for Sourcing DPI.

Published By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
DPI software is made to inspect packets at high wire speeds and a critical factor is the throughput and resources required. Keeping the amount of resources that integrated DPI and application classification technology requires low is critical. The fewer cores (on a multi-core processor) and the less on-board memory an engine needs, the better. Multi-threading provides almost linear scalability on multi-core systems. In addition, highly-optimized flow tracking is required for handling millions of concurrent subscribers.
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detection, rate, performance, efficiency, accuracy, encrypted apps, integration, metadata, updates
    
Rohde & Schwarz Cybersecurity

Faster, More Powerful Handling of Database Workloads (French)

Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
The pace of business is lightning fast. Technology runs faster – and customers want service even faster still. To keep up with the demands of a company in this age, you need hardware infrastructure capable of supporting large amounts of work with a more responsive experience. Our work in the Principled Technologies datacenter showed that the 14th generation Dell EMC™ PowerEdge™ R720xd could deliver just that. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel

Faster, More Powerful Handling of Database Workloads (German)

Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
The pace of business is lightning fast. Technology runs faster – and customers want service even faster still. To keep up with the demands of a company in this age, you need hardware infrastructure capable of supporting large amounts of work with a more responsive experience. Our work in the Principled Technologies datacenter showed that the 14th generation Dell EMC™ PowerEdge™ R740xd powered by Intel® Xeon® Platinum processor could deliver just that. Intel Inside®. New Possibilities Outside.
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Dell EMC & Intel

Dell Fluid File System

Published By: Dell Storage     Published Date: Apr 17, 2012
Traditional approaches to handling file data growth have proven costly, hard to manage and difficult to scale effectively. DFFS is designed to go beyond the limitations of traditional file systems with a flexible architecture.
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dell, fluid file, dffs, fluid file system, scale, architecture, limitations, capacity, storage
    
Dell Storage

Two Questions to Ask When Considering an RPO Change

Published By: Cielo     Published Date: Mar 04, 2016
A few years ago, during one of the toughest economic periods in recent memory, companies were looking for the lowest-cost option for handling recruitment. “Recruitment Process Outsourcing (RPO) was an attractive solution, and cost was often the main driver when contracts were signed,” says Angela Hills, Executive Vice President at Cielo, Inc.
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cielo, talent practices, talent acquisition, recruitment, recruitment process outsourcing, rpo, outsourcing, hiring, human resources
    
Cielo

Case Study: Chicago Faucets Goes Back to the Fundamentals with Flexible Manufacturing Cells

Published By: Makino     Published Date: Jun 23, 2017
Leadership at Chicago Faucets of Milwaukee, Wis., discusses how investments in flexible manufacturing systems helped drive company-wide supply chain improvements for improved delivery, inventory management and profitability in the manufacturing of its commercial faucets. Using two MMC2 flexible manufacturing cells with Makino horizontal machining centers, the company’s manufacturing team achieved the flexibility necessary to efficiently respond to real-time customer demand within an exceptionally high-mix production environment.
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flexible manufacturing system, fms, machining automation, automated machining, machine tool automation, automated pallet handling, automated material handling
    
Makino

Case Study: Horizontal Machining Automation Brings Increased Opportunity to Woller Precision Machine

Published By: Makino     Published Date: Jun 23, 2017
Aaron Woller, president of Woller Precision Machine, discusses how his company enhanced its productivity and profitability by transitioning from conventional vertical machining centers to an automated horizontal machining cell. Beyond simply improving capacity and workflow, this investment in automation has enabled Woller to maximize the value of skilled labor, redeploying personnel into new business development roles. In doing so, the company experienced a 21 percent increase in sales with only a 6 percent increase in labor requirements.
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horizontal machining centers, horizontal milling machines, pallet handling system, hmc, pallet transfer system, automation, automated machining
    
Makino
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