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How You Can Make Customers Happy AND Cut Costs

Published By: Jive Software     Published Date: Mar 09, 2012
Social Customer Service offers a new approach that doesn't just tweak the existing trade-offs. It rewrites the entire equation, so companies can boost customer satisfaction, improve rep productivity, and reduce support costs at the same time. Download this whitepaper and learn how Jive can transform your customer service & support teams.
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customer satisfaction, customer service, jive, technology, support, technical support, application integration, best practices
    
Jive Software

Retaining your IT staff

Published By: IntaPeople     Published Date: Nov 04, 2010
Great perks are often handed out freely to the sales team, but what about the IT staff that support this function? If employers are going to grow their business, they need to keep their best IT staff happy.
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business, staff retention, technology, human resources, management
    
IntaPeople

How Georgia Dome's Stadium-Grade Wi-Fi Supports the Ultimate BYOD Project

Published By: CDW     Published Date: Oct 10, 2013
The Georgia Dome deployed a Wi-Fi network that lets fans browse the web on smartphones, view replays and communicate via social media.
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georgia dome, dome stadium, wireless crowd, wireless users, wifi support, update to wifi, wireless connectivity, peak usage
    
CDW

Master Google's Ad Extensions

Published By: ChannelAdvisor     Published Date: May 06, 2014
A round-up of the most helpful ad extensions retailers can use to improve the reach of their Google paid search ads. In an effort to walk the fine line between helping searchers find what they need and keeping advertisers happy, Google is constantly testing, innovating and rolling out new ways to present advertisements to online shoppers.
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reachmail, amazon errors, retailer mistakes, optimize search terms, order defect rate, negative feedback, business impact, avoiding errors
    
ChannelAdvisor

How to Drive Revenue and Increase Loyalty Through Customer Experience

Published By: Mitel     Published Date: Dec 15, 2016
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
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digital media, web presence, customer care, digital communications, mobile
    
Mitel

Dell EMC VxRail P470F vs. HPE Hyper Converged 380 Database Performance

Published By: Dell EMC     Published Date: Dec 06, 2017
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Expand you business with confidence knowing you can keep user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

DellEMC VxRail P470F vs HPE SimpliVity Database Performance

Published By: Dell EMC     Published Date: Dec 06, 2017
Support up to 177% more customers requests with up to 85% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE SimpliVity 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

DellEMC VxRail P470F vs HPE SimpliVity Database Performance

Published By: Dell EMC     Published Date: Feb 08, 2018
Support up to 177% more customers requests with up to 85% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE SimpliVity 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

Dell EMC VxRail P470F vs. HPE Hyper Converged 380 Database Performance

Published By: Dell EMC     Published Date: Feb 08, 2018
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience. Expand your business confidence knowing you can keep your user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

White Paper: Keep Customers Happy & Spending with Business Continuity Support

Published By: U.S. Cellular     Published Date: Aug 24, 2016
Primary internet connections fail for a variety of reasons: severe weather, downed poles and lines or simply heavier than usual network congestion. Business continuity solutions provide businesses with back-up internet access via a cellular network when primary Wide Area Network (WAN) connections fail or are over-loaded. These solutions enable businesses to: Maintain seamless, uninterrupted access to the internet Process credit card transactions Access to important information stored online This paper will provide an overview of business continuity solutions, examples of in-use scenarios and a path to adoption in an easy to understand and digestible way. Download now.
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U.S. Cellular

Financial Planning and Forecasting Best Practice

Published By: Mitto     Published Date: Jun 06, 2017
APQC reports that 30% of CFOs that are unhappy with their current planning solution.1 Most FP&A professionals want a planning and forecast process that is fast and repeatable. They want the financial data to be accurate and transparent to the deepest levels. They need planning tools that provide structure to streamline the process and flexibility to accommodate changes in the business. And they require analysis and reporting that bring visibility to the state of the business and lead to actionable insights. This paper details five best practices that Finance teams can follow to improve their planning and forecasting and influence the strategy of an organization.
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veritas, backup, recovery, netbackup
    
Mitto

Better Test Data = Better Applications

Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
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CA Technologies EMEA

Bad Reviews: Why people write them, and what they expect #2

Published By: Trustpilot     Published Date: Oct 25, 2018
Online reviews have the power to make or break your business’ image and credibility. To better understand what drives people to leave reviews, whether positive or negative, we surveyed over 1,000 consumers globally and put together a report with the findings. Download the report to learn: • What motivates people to leave negative reviews • What experiences most inspire positive reviews • The long-term impact on your business of satisfying an unhappy customer Get your free copy now!
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Trustpilot

Take Your Sumtotal LMS To The Limit: Getting the Most Out of Your Solution

Published By: Bluewater Learning     Published Date: Jul 31, 2018
We get it — you are incredibly excited about the potential of your SumTotal solution. And why wouldn’t you be? SumTotal has been around since 1985, longer than almost all the other vendors in the space, and we’ve been building best practices and unique skills that benefit our customers every day. SumTotal customers include a range of Fortune 500 companies, and smaller, high-growth companies spanning nearly 160 ountries. Surveys show that customers like you are mostly happy with SumTotal. But imagine taking SumTotal further. With a little bit of assistance, your SumTotal Learning Management System (LMS) can help you accomplish so much more. As powerful and far-reaching as SumTotal is, anyone could use a little help using it to solve more of their daily learning and talent management challenges. You’re not alone in thinking your SumTotal solution should help you do just that. With the right partner, you can achieve greater business results with SumTotal, removing headaches and hurdles th
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Bluewater Learning

Great Content, Strategically Positioned: A Winning Design for Your Sumtotal LMS

Published By: Bluewater Learning     Published Date: Aug 29, 2018
The focus on employee engagement as a driver of better business results has gotten so much traction it’s spawned an entire category of solutions within the HCM universe. But if you’re a SumTotal client, you already own a tool that has incredible — but often-overlooked — potential for creating an environment in which engagement can not only flourish, but actually be sustained. It’s all about having content that strategically positions your company, is easy to find, and truly engages your employees to seek opportunities to make a difference and to grow professionally. To really shape your SumTotal LMS into the effective piece of technology you know it can be — to see it achieve the results you and your leadership team expect it to deliver — you need to be a content architect and have a great content strategy. Now you can learn the process Bluewater has developed through years of experience helping clients worldwide maximize their SumTotal LMS to drive higher engagement and better business results: • Mapping out a plan for engagement success • Understanding the negative effects when you don’t have a content strategy that makes strategic sense for your organization — on employees, leaders, LMS owners, and learning practitioners • Architecting content for engagement today — and for the road ahead • Building the framework for a rich content ecosystem where learners feel at home • Focusing on people, processes, and technology: an approach to content strategy that supports a culture of engagement It’s all about being ridiculously happy with your SumTotal LMS.
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Bluewater Learning
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