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Growing a Modern, Integrated Distribution Business

Published By: Epicor     Published Date: Apr 04, 2016
To succeed in today’s challenging climate, distributors must keep pace with change, manage the complexities of growth, and keep their current accounts happy while attracting new customers. Download this white paper to learn how you can smoothly and efficiently grow a modern, integrated distribution business that customers will love. You’ll discover the five goals you can pursue to ensure your company’s secure growth: • Attract and sell to eCommerce shoppers • Convert one-time shoppers into business accounts • Become the preferred supplier in your field • Optimize for business efficiency • Defend your current accounts
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epicor, distribution, business efficiency, ecommerce, enterprise applications, business technology
    
Epicor

Better Test Data = Better Applications

Published By: CA Technologies EMEA     Published Date: Sep 10, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
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continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA

OTT 3.0: How to Build a Better Mousetrap

Published By: Limelight Networks     Published Date: Feb 22, 2018
In the increasingly competitive OTT market, competition for viewers is high. Providers must find ways to not just deliver compelling content, but to deliver compelling viewing experiences. In this whitepaper, you’ll learn about the critical challenges facing OTT providers today and how they can be overcome to provide the broadcast quality experiences viewers expect, regardless of the device in use or the viewers location in the world. Are you ready to keep your subscribers happy and away from your competition? Download this free white paper OTT 3.0: How to Build a Better Mousetrap and learn: Why personalized content discovery is so important to viewers – and to the success of your business How to avoid internet congestion by leveraging technologies like a CDN The importance of global network scale to meet spikes in consumer traffic The impact of advertising on viewer abandonment
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Limelight Networks

What’s New in Windows Server 2012: Moving Beyond the Data Center

Published By: Dell & Microsoft     Published Date: Aug 14, 2013
IT is under extensive pressure to cut costs, provide additional services and keep users happy. Windows Server 2012 provides a way to do all three and serves as a conduit to the cloud, virtualization and the bring your own device (BYOD) trend.
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windows server 2012, data center, cloud, virtualization, bring your own device
    
Dell & Microsoft

Aberdeen Report: Current Performance Management Solutions May Be Putting your Business at Risk

Published By: Dyn     Published Date: Oct 04, 2016
With nearly 80% of businesses experiencing four or more disruptions to their site each month, Aberdeen Group recently conducted a study to get to the root of today's internet performance challenges. Read the findings and discover how companies: Improve resolution times resulting from web outages - 65% of companies experience an hour or more to repair an internet related outage Increase customer satisfaction by 30% - A consistent, reliable and fast web experience is your key to happy, loyal customers Protect revenue - 60% of businesses record a minute of downtime resulting in a $1,000 loss in revenue Are your online services and sites built for resiliency or destined for the headlines? Get the report to find out how leading organizations are bucking the stats and implementing Internet Performance Management (IPM ) tools to boost time to resolution and improve site performance.
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performance management, website, internet, dns, web service management
    
Dyn

Turn the Employee Journey into a Winning Experience

Published By: Workday UK     Published Date: Nov 12, 2019
Now more than ever, it's critical to keep employees engaged and happy at every stage of their journey. The right technology gives you the tools to make that happen. View this infographic to see how a complete approach to employee engagement – from recruiting and hiring to onboarding and career development – helps create a winning experience.
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workday, workforce technology, digital strategy
    
Workday UK

IDG Countering Escalating Cyberthreats with a New Security Architecture

Published By: Gigamon     Published Date: Feb 20, 2019
IDG survey confirms: CEOs consider cybersecurity a top priority. Get “Countering Escalating Cyberthreats” and improve your threat visibility across the entire network. As CEOs struggle with the risks of a digital business, it is time to adopt a more holistic approach to security. You can distribute traffic to the right tool at the right time, eliminate network weaknesses and keep your CEO happy. Read now.
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Gigamon

4 Ways to Avoid the Pitfalls of Over-servicing

Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Over–servicing is a very real issue for agencies. As a business whose value is judged on the quality of service, it is all too easy for agencies to always want to go the extra mile for clients, both happy and unhappy. Our research into the creative industry shows that while 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. In this eGuide, we will show you 4 ways to take more control and avoid over–servicing in your agency.
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WorkBook from Deltek

IDG Countering Escalating Cyberthreats with a New Security Architecture

Published By: Gigamon     Published Date: Dec 13, 2018
IDG survey confirms: CEOs consider cybersecurity a top priority. Get “Countering Escalating Cyberthreats” and improve your threat visibility across the entire network. As CEOs struggle with the risks of a digital business, it is time to adopt a more holistic approach to security. You can distribute traffic to the right tool at the right time, eliminate network weaknesses and keep your CEO happy. Read now.
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Gigamon

Turn the Employee Journey into a Winning Experience

Published By: Workday     Published Date: Nov 12, 2019
Now more than ever, it's critical to keep employees engaged and happy at every stage of their journey. The right technology gives you the tools to make that happen. View this infographic to see how a complete approach to employee engagement – from recruiting and hiring to onboarding and career development – helps create a winning experience.
Tags : 
workday, workforce technology, digital strategy
    
Workday

Optimizing delivery logistics for peak demand

Published By: HERE Technologies     Published Date: Sep 26, 2019
Let’s face it, consumers are addicted to fast delivery. As delivery windows continue to shrink, demand is only growing stronger. The pressure is on for online food delivery and e-commerce companies to consistently meet these ever-tightening deadlines and keep customers happy and loyal. But what happens to your ETAs when a snowstorm strikes? Or a restaurant in your market hosts a promotion that causes demand to spiral out of control? Don’t let times like these send you scrambling to stay ahead of peak demand. Drive down click-to-door times by discovering: • The role location technology plays in food and e-commerce delivery • The benefits of dynamic routing • How to stay ahead of predictable and unpredictable peak demand
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HERE Technologies

Optimizing delivery logistics for peak demand

Published By: HERE Technologies     Published Date: Sep 30, 2019
Let’s face it, consumers are addicted to fast delivery. As delivery windows continue to shrink, demand is only growing stronger. The pressure is on for online food delivery and e-commerce companies to consistently meet these ever-tightening deadlines and keep customers happy and loyal. But what happens to your ETAs when a snowstorm strikes? Or a restaurant in your market hosts a promotion that causes demand to spiral out of control? Don’t let times like these send you scrambling to stay ahead of peak demand. Drive down click-to-door times by discovering: The role location technology plays in food and e-commerce delivery The benefits of dynamic routing How to stay ahead of predictable and unpredictable peak demand
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HERE Technologies

7 Reasons Automating Fax & Email Orders in SAP is a Brilliant Business Move

Published By: Esker     Published Date: Dec 18, 2015
Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
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esker, erp, order management, customer management
    
Esker

Seconds Matter: Resolve Issues Quickly with the World’s Fastest Remote Desktop Management

Published By: Kaseya     Published Date: May 13, 2015
As an IT professional, you know that when you have many users to support, every second count. Your remote connection speed and reliability are critical to your ability to resolve issues quickly, maximizing IT efficiency and ensuring a happy and productive end user.
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kaseya, hybrid, cloud, management, msp, mobile, big data
    
Kaseya

How to Drive Revenue and Increase Loyalty Through Customer Experience

Published By: Mitel     Published Date: Mar 30, 2017
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
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customer experience, sms, email, web chat, social media, mobile, networking
    
Mitel

Crowdsourced Usability Testing

Published By: Applause     Published Date: Jul 14, 2017
You only get once chance to make a first impression and a good impression of your product is key to keeping customers engaged and happy. Gain access to six steps that will help your organization launch an intuitive app with the support of crowdsourced usability testing in our free eBook.
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usability testing, accessibility testing, crowdsourced testing, ux testing, usability, qa testing, quality assurance, crowd testing, mobile application, mobile application usability, crowdsourcing testing, application testing, functional testing, usability expert, digital ux, digital usability testing
    
Applause

The Essential Guide to Continuous Testing

Published By: Sauce Labs     Published Date: Jun 04, 2018
No matter the industry, every company is now in the business of developing applications and online experiences. To keep up with the competition, you need to stand out in all of the digital noise. For your app to succeed, it is critical that it delight your customers with a flawless experience, regardless of what device they use to access it. New features and updates need to be delivered quickly and frequently, but without compromising quality. While development practices have dramatically changed to meet the high speed demands of today’s digital economy, testing has often been left behind as an afterthought. However, this attitude is changing as organizations discover the power of positive experience, and the business impacts of negative reviews. Businesses of all sizes are moving towards Continuous Testing practices and as a result are seeing accelerated software delivery cycles, high quality digital experiences across all platforms, and most importantly happy and loyal customers. T
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Sauce Labs

CIOs and the Future of IT

Published By: Forrester Research     Published Date: Jun 11, 2018
There’s an alarming digital divide within many companies. Marketers are developing nimble software to give customers an engaging, personalized experience, while IT departments remain focused on the legacy infrastructure. The front and back ends aren’t working together, resulting in appealing websites and apps that don’t quite deliver. We’ve arrived at this misalignment for understandable reasons. Previously, most chief information officers (CIOs) were hired to digitize and bring order to companies’ internal systems and processes. They saw websites as marketing channels and were happy to let chief marketing officers (CMOs) oversee that province of technology. They had, and still have, plenty to do just to keep internal operations running smoothly. Marketers soon got into the habit of developing not just content, but also software programs to better reach and transact with customers. But now that websites and apps are becoming cornerstones of the business, the stakes are too high to al
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cio, marketers, business, digital, customers
    
Forrester Research

How to Improve Your Buyer Experience

Published By: Lucidchart     Published Date: Jan 07, 2019
Use account-based selling strategies to yield more happy customers
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Lucidchart

Why work-life balance is dead

Published By: Limeade     Published Date: Feb 02, 2017
Who says you can’t have it all? With work-life balance, that might be true but there’s another way: work-life integration. Download our ebook to learn how employees can integrate all parts of their work and life to be engaged, happy, and productive.
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Limeade

CEM For Energy Companies: The Path to Happy Customers & Greater Results

Published By: IBM     Published Date: Feb 02, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, energy, analytics, utility, customer experience, data, customer satisfaction, analytical applications
    
IBM

Customer Experience Management For Energy Companies: The Path to Happy Customers & Greater Results

Published By: IBM     Published Date: Apr 20, 2016
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
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ibm, customer experience management, cem, energy, utilities, energy sector, aberdeen group
    
IBM

Improving the Customer Service Experience Webcast

Published By: LogMeIn     Published Date: May 15, 2012
Having effective agents and happy customers can increase customer retention and the bottom line. New research by analyst firm Ovum and LogMeIn shows that the metrics associated with measuring the success of the customer service and support desk are changing. And it is essential for organizations to invest in the infrastructure that will prepare them for future success.
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logmein, marketing, customer service, customer experience, customer feedback
    
LogMeIn

Employee Wellness as Business Strategy: The Business Case for Happy & Healthy Employees

Published By: Keas     Published Date: Mar 07, 2012
The economics of employee health & happiness are both frightening and wildly compelling. Companies that seize the Employee Wellness opportunity will win the war for talent and distance themselves from their competition. Wellness is no longer a "nice to have." It's business strategy.
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employee wellness, corporate wellness, human capital management, wellness strategy, employee engagement, human resources, human resource management, talent management, business strategy, performance management, compensation, benefits, engagement
    
Keas

Turn Customers Into Your Best Sales Team

Published By: Jive Software     Published Date: Sep 09, 2013
Happy customers are your brand's best friend, but how do you connect those positive reviews to your prospective customers? This webinar will highlight use-cases showcasing companies that have successfully promoted a brand that customers love, respect and evangelize organically. You'll learn how to cultivate brand advocates as an extension of your sales team with public communities.
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branding, customer obsession, brand advocacy
    
Jive Software
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