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Customer Experience: The Flip Side of the Fraud Detection Coin

Published By: SAS     Published Date: Jan 17, 2018
First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
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SAS

Mobify’s Mobile Solution Checklist

Published By: Mobify     Published Date: Apr 17, 2015
Choosing the right mobile solution (and solution provider) is a complex undertaking – and asking the right questions is critical in helping you find your best fit. In order to determine your ideal mobile solution, it’s important to understand what your needs are, what a given solution offers and how the two might intersect. In this workbook, we’ve presented the most commonly referenced mobile solution criteria for retailers in 2015. For the purposes of this guide, we’ve defined mobile solution providers as companies that bring together a productized mobile technology platform with creative and strategy services that are focused on improving mobile metrics. You can use this criteria to validate different solution providers, and can download included template to customize it for your business’ unique needs.
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mobile solutions, mobify, mobile solution criteria, mobile technology platforms, mobile metrics
    
Mobify

Transforme o Procurement como SAP S/4HANA

Published By: SAP SME     Published Date: May 09, 2017
As informações descritas abaixo são úteis para compreender o conteúdo deste white paper de proposta de valor. Elas fornecem detalhes sobre o objetivo e o escopo do artigo. As principais definições também são dadas para as seções selecionadas do artigo a fim de fornecer esclarecimentos adicionais.
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SAP SME

The Anatomy of Today's Mobile Organization

Published By: Lenovo and Intel®     Published Date: Apr 28, 2017
The stats, risks, and tactics you need to shape your mobile strategy are in this definitive guide! We’ve compiled all the stats you need from first- and third-party surveys. We’ve identified the key risks. And, we’ve outlined the tactics you can put in place. With this definitive guide, you will have everything you need to shape a mobile strategy that succeeds. Get this guide now.
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lenovo, mobile organization, mobile strategy, mobile ecosystem, security, flexibility, connectivity, durability, mobile workforce, anatomy of mobile organization
    
Lenovo and Intel®

The Forrester Wave: Real-Time Interaction Management, Q3 2015

Published By: Pega     Published Date: May 25, 2016
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to
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interaction management, business technology, enterprise, forrester, best practices, pegasystems, business analytics, open source, software outsourcing, productivity
    
Pega

VMware Virtual SAN: Ready Nodes for client virtualization from Dell

Published By: Dell     Published Date: Jul 08, 2016
Organizations looking to implement desktop and app virtualization traditionally play a guessing game where storage is concerned. When considering local and physical storage, determining what would be necessary for the virtualized world is difficult and can be overwhelming. This is especially true when determining how virtualizing desktops will impact the storage architecture. Organizations risk over sizing their environment thereby wasting CapEx, or under-sizing and potentially ruining the user experience. Software-defined storage solutions, such as VMware Virtual SAN, provide simplified solutions with high performance data stores that offer fine-grained scalability with linearly-predictable performance as demand grows. Dell’s validated and certified desktop virtualization solutions incorporate vSphere and Virtual SAN, and provide a complete end-to-end solution that allows companies to grow and expand without large capital investments in SAN hardware.
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technology, best practices, data, virtualization, storage, data, backup and recovery, business technology
    
Dell

The Five Essential Elements of Next-Generation Endpoint Protection

Published By: CrowdStrike     Published Date: Oct 23, 2017
The endpoint security market continues to expand with vendors old and new marketing their solutions as “next generation” game-changers. However, closer inspection reveals that many new solutions have been built on old platforms, many of which still rely heavily on signature-based detection and obsolete architecture. Navigating this crowded vendor landscape can be challenging — how does the buyer find the true next-generation protection today’s targeted, advanced threats demand? A new white paper, “The Five Essential Elements of Next -Generation Endpoint Protection,” offers guidance on how to see through the hype and understand the critical must-have elements that meet true next-generation criteria and set a new standard in EPP. Download the white paper to learn: Details on the five essential capabilities that define true next-generation EPP and why they are so important A matrix that evaluates and compares the potential impact of different solutions A list of top questions to ask ve
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CrowdStrike

Infographic: Insights for optimal performance in value-based care

Published By: IBM Watson Health     Published Date: Mar 30, 2018
Chilmark Research, a global research and advisory firm, recently released a report rating vendors and solutions in the healthcare analytics industry. IBM Watson Health, a leader in healthcare analytics, has put together this infographic comparing how its solutions stack up against some of the closest competitors in the industry in areas such as population discovery and definition, predictive analytics, cost and utilization, and claims data contribution.
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analytics, infographic, predictive analytics, cost utilization, population discovery, claims data, healthcare, chilmark, strategy, healthcare analytics
    
IBM Watson Health

4 Ways to Deliver Excellent Customer Experiences

Published By: DocuSign UK     Published Date: Nov 06, 2018
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse. According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
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DocuSign UK

The IoT Imperative for Discrete Manufacturers

Published By: SAP EMEA Global     Published Date: Dec 13, 2017
For manufacturers, this IDC white paper examines the current and future Internet of Things (IoT) imperative for the following discrete manufacturing industries: automotive, aerospace and defense, high tech, and industrial machinery. We highlight IoT-enabled scenarios — those possible both now and in an Industry 4.0 future with smart manufacturing. (IDC defines IoT as a network of uniquely identifiable endpoints or “things” that communicate without human interaction using IP connectivity.) These scenarios more tightly integrate “things” with other information, processes, and even value chains. Further, we demonstrate how companies in these industries leverage technology to create business value today and disruptive opportunities tomorrow.
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SAP EMEA Global

The Buyer's Guide for Test Management Software

Published By: Tricentis     Published Date: Jan 08, 2018
In this guide you'll learn how to select and integrate the right test management solution for your team: • Why test management software? • How to buy: some general considerations • The 5 must-have features • Tips for evaluating & integrating your new solution • Where to get additional help BUT IT’S NOT ENOUGH. That’s because trends like agility, mobile and cloud computing have QA teams bursting at the seams. As a software development leader, you are under the gun to deliver higher-quality software at an accelerating cadence – and still find time to provide solid evidence of testing at any given moment. Test case management systems are – and have been – a clear value driver in development organizations. But many of these systems do not support today’s unique testing requirements. Potential cost of software defects to U.S. economy: $60B per year 35% of senior IT executives can’t deliver the quality they need to within their allocated budget
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Tricentis

The Business Impact of IT Transformation

Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
Datacenter improvements have thus far focused on cost reduction and point solutions. Server consolidation, cloud computing, virtualization, and the implementation of flash storage capabilities have all helped reduce server sprawl, along with associated staffing and facilities costs. Converged systems — which combine compute, storage, and networking into a single system — are particularly effective in enabling organizations to reduce operational and staff expenses. These software-defined systems require only limited human intervention. Code imbedded in the software configures hardware and automates many previously manual processes, thereby dramatically reducing instances of human error. Concurrently, these technologies have enabled businesses to make incremental improvements to customer engagement and service delivery processes and strategies.
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Dell EMC & Intel

Insight: Maximise value from zero-basing

Published By: KPMG     Published Date: Nov 13, 2018
Zero-basing is re-emerging as a bold approach to optimising cost and spend allocation. This paper explains how to create the conditions for success. Read on to discover: how to lay the foundations for a successful zero-basing programme how to define your impact of zero-basing on the future operating model why emotional intelligence is critical to successful implementation.
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KPMG

Report: Shaping the workforce of the future

Published By: KPMG     Published Date: Dec 05, 2018
As extraordinary advances in technology start to transform the traditional workforce, business leaders must get ready for a future where skilled employees and smart machines will work together. Read this report to find out: what the emergence of AI means for leadership and workforce management how to define a strategic roadmap to understand how AI will impact your organisation how a new concept – ‘workforce shaping’ – is being used by leading organisations preparing for the future.
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KPMG

Perché il rinnovo del data center è cruciale per il successo aziendale

Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Perseguire l'agilità per influire realmente sulla trasformazione dell'attività richiede l'adozione del rinnovo del data center come competenza principale. Per questo è fondamentale disporre dell'infrastruttura IT più aggiornata che possa supportare la portata e la complessità di un ambiente tecnologico in evoluzione. Le aziende devono sostenere questo imperativo adottando principi di data center definito dal software, eseguendo il rinnovo e automatizzando i processi di gestione dell'IT. Quelle che agiscono in tal modo, favoriranno l'innovazione aziendale e offriranno un'esperienza del cliente superiore con tecnologie aziendali veloci, sicure e affidabili. A dicembre 2018, Dell Technologies ha commissionato a Forrester Consulting la valutazione del valore per il business dell'infrastruttura moderna nei data center aziendali. Per analizzare questo argomento, Forrester ha condotto una survey online su 508 responsabili delle decisioni in ambito di tecnologia dell'infrastruttura IT. Questo
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Dell EMC Storage

Why Data Center Modernization Is Critical To Business Success

Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket fi
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Dell EMC Storage

Warum die Modernisierung des Rechenzentrums für den geschäftlichen Erfolg von entscheidender Bedeutu

Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Damit die für eine Business-Transformation erforderliche Flexibilität erreicht werden kann, muss die Modernisierung des Rechenzentrums als Kernkompetenz wahrgenommen werden. Voraussetzung hierfür ist eine hochmoderne IT-Infrastruktur, die das Ausmaß und die Komplexität einer sich wandelnden Technologielandschaft unterstützen kann. Unternehmen müssen diese Notwendigkeit erfüllen, indem sie die SDDC-Prinzipien (Software-Defined-Datacenter) übernehmen, auf Modernisierung setzen und ihre IT-Managementprozesse automatisieren. Alle, die dies beherzigen, können mit schneller, sicherer und zuverlässiger Unternehmenstechnologie geschäftliche Innovationen voranbringen und überragende Kundenerfahrungen bieten. Im Dezember 2018 beauftragte Dell Technologies Forrester Consulting mit der Bewertung des geschäftlichen Nutzens einer modernen Infrastruktur in den Rechenzentren von Unternehmen. Forrester führte eine Onlineumfrage unter 508 für die IT-Infrastrukturtechnologie zuständigen Entscheidungsträg
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Dell EMC Storage

Effective Data Capital Creation Requires Scalable, Flexible Data Storage and Protection Infrastruct

Published By: Dell EMC Storage     Published Date: Aug 20, 2019
The move to data-centric business models is geared to enable organizations to turn their data into data capital. Because of the more stringent performance, scalability, availability, flexibility, and management requirements of the data-centric model, these organizations must modernize their storage and data protection infrastructure through the process of IT transformation. This white paper defines data capital, describes how boosting data capital is a critical ingredient for competitive differentiation, and discusses the implications for data storage and data protection infrastructure. It then turns to an overview of the Dell EMC storage and data protection portfolio, exploring the benefits these solutions offer to organizations interested in crafting the most effective infrastructure to maximize the value of data capital.
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Dell EMC Storage

Effective Data Capital Creation Requires Scalable, Flexible Data Storage and Protection Infrastruct

Published By: Dell EMC Storage     Published Date: Sep 03, 2019
The move to data-centric business models is geared to enable organizations to turn their data into data capital. Because of the more stringent performance, scalability, availability, flexibility, and management requirements of the data-centric model, these organizations must modernize their storage and data protection infrastructure through the process of IT transformation. This white paper defines data capital, describes how boosting data capital is a critical ingredient for competitive differentiation, and discusses the implications for data storage and data protection infrastructure. It then turns to an overview of the Dell EMC storage and data protection portfolio, exploring the benefits these solutions offer to organizations interested in crafting the most effective infrastructure to maximize the value of data capital. Dell EMC Transformation powered by Intel®
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Dell EMC Storage

Why Data Center Modernization Is Critical To Business Success

Published By: Dell EMC Storage     Published Date: Sep 03, 2019
Pursuing agility to truly impact business transformation requires embracing data center modernization as a core competency. Crucial to this is having the most up-to-date IT infrastructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. In December 2018, Dell Technologies commissioned Forrester Consulting to evaluate the business value of modern infrastructure in company data centers. Forrester conducted an online survey with 508 IT infrastructure technology decision makers in seven countries to explore this topic. This spotlight focuses on the 102 respondents we surveyed at midmarket businesses (MBs) with 100 to 499 employees. We found that while most midmarket f
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Dell EMC Storage

SD- WAN in the Age of Digital Transformation

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Most organizations are in the midst of some form of digital transformation (DX), transforming how they bring products and services to the market—and ultimately deliver value to their customers. But DX initiatives also bring complexity for the network operations team. With business-critical services distributed across multiple clouds, this leads to potential performance issues, especially at branch locations. Given these realities, it is no wonder that software-defined wide-area network (SD-WAN) technology is rapidly going mainstream. Unfortunately, SD-WAN is an example of the paradox of DX: transformative technology can potentially move the business to the next level, but the expanded attack surface it creates can expose the organization to significant risk. That is why an SD-WAN deployment, like every other DX effort, should be accompanied by a security transformation (SX) that rethinks outdated principles, broadens protection beyond the data center, and integrates the security archit
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Fortinet EMEA

What to Consider When Evaluating your SD-WAN Options

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Enterprises currently face challenges regarding the price, performance, and flexibility of traditional wide area networks (WANs). Aggressive growth in the adoption of public cloud services (a projected 86% spike between 2014 and 2018)1 is forcing organizations to look elsewhere for a more effective network solution to address distributed traffic across remote sites and branch offices. Some of the specific issues organizations face with their traditional WANs include: - High total cost of ownership (TCO) - Lengthy provisioning cycles - Performance degradation with the growth of cloud traffic - Inadequate redundancy and resiliency - Lack of application-aware connectivity To better manage WAN investments, enterprises are adopting a new approach for their distributed branch office networks. Software-defined WAN (SD-WAN) offers improved performance, agility, and operational flexibility plus significant cost savings. But not all SDWAN solutions are created equal.
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Fortinet EMEA

Why Legacy Security Architectures Are Inadequate in a Multi-cloud World

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Cloud services are a pillar of a digital transformation, but they have also become a thorn in the side of many security architects. As data and applications that were once behind the enterprise firewall began roaming free—on smartphones, between Internet-of-Things (IoT) devices, and in the cloud—the threat landscape expanded rapidly. Security architects scrambled to adjust their technologies, policies, and procedures. But just when they thought they had a handle on securing their cloud-connected enterprises, new business imperatives indicated that one cloud wasn’t enough. Modern enterprises operate in a multi-cloud world, where the threat landscape has reached a new level of complexity. Security teams are juggling a hodgepodge of policies, threat reports, and management tools. When each cloud operates in its own silo, the security architect has even more difficulty supporting the CISO or CIO with a coherent, defensible security posture.
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Fortinet EMEA

The Need for an Integrated Security Strategy

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
Enterprise chief information security officers (CISOs) are seeking ways to leverage existing security investments to bridge the divide between largely siloed security systems. The focus is on reducing the number of consoles needed to manage the security infrastructure. Network security vendors have a significant role to play in bridging the communication gap between these systems. The creation of a unified defense architecture enables threat data exchange between existing security systems. It helps automate the process of raising an organization's security posture when a security infrastructure component detects a threat. The following questions were posed by Fortinet to Robert Ayoub, program director in IDC's Security Products program, on behalf of Fortinet's customers.
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Fortinet EMEA

Remote Access Redefined: Managing the Rise of Third-Party Users

Published By: Akamai Technologies     Published Date: Dec 11, 2018
IT complexity has rapidly grown with more applications, users, and infrastructure needed to service the enterprise. Traditional remote access models weren’t built for business models of today and are unable to keep up with the pace of change. Read this paper to understand how remote access can be redefined to remove the complexity, meet end-user expectation and mitigate network security risks.
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Akamai Technologies
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