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Creating the Network for the Future Digital Financial Institution

Published By: Juniper Networks     Published Date: Jun 22, 2017
The digital financial services world has created an amplified set of challenges for the data center and network. Its role in enabling the success of the wider institution has become even more critical, but to deliver this it needs to provide a higher level of performance with increased agility, while maintaining high levels of efficiency and security. This is forcing institutions to transform their underlying IT capabilities, with the need to simplify the network, obtain more flexible connectivity, automate IT operations, and enable centralized control and administration being core strategies in this respect. As shown in Figure 8, this is driving a number of requirements for the future network. Key considerations for financial institutions in architecture design and vendor selection should be around moving toward a software-defined, intelligent, cloud-ready, and open network that enables the institution to meet its ICT imperatives and achieve these key ICT strategies.
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account security, data management, network protection, secure systems, application security, network performance, network diagnostics
    
Juniper Networks

Creating Your Mobile Marketing Strategy

Published By: Marketo     Published Date: Apr 28, 2015
Download this ebook to see how to create your customer personas and customer journeys, define your goals for mobile marketing, and understand mobile marketing as an integral component of your comprehensive marketing strategy.
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marketo, mobile strategy, mobile, email, marketing, channels
    
Marketo

Customer Experience & Loyalty

Published By: Datastax     Published Date: May 15, 2017
Every decision you’ve ever made, in every set of circumstances, has led you to this moment. It’s why you’re looking for the latest insight into how to improve the experience of every moment you have with your customers. You want to make each customer interaction a defining moment. Read this eBook to see how various organizations are meeting these challenges.
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datastax, customer experience, customer loyalty, convenient shopping, fast delivery
    
Datastax

Customer Experience (CX) Metrics and Key Performance Indicators

Published By: Oracle     Published Date: Mar 04, 2014
This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).
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oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency, customer experience management
    
Oracle

Customer Experience Metrics and Key Performance Indicators

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction, application integration, best practices, business analytics, business intelligence
    
Oracle Service Cloud

Customer Experience Metrics and KPIs

Published By: Oracle     Published Date: Apr 22, 2014
This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX
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customer service, customer experience, measuring customer experience, kpi, customer interaction service, customer relationship management, customer satisfaction, oracle
    
Oracle

Customer Experience: The Flip Side of the Fraud Detection Coin

Published By: SAS     Published Date: Jan 17, 2018
First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
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SAS

Customer Experience: The Flip Side of the Fraud Detection Coin (Payments Fraud)

Published By: SAS     Published Date: Apr 25, 2017
For traditional banks, competing in an increasingly digital business environment is a challenge. And it’s getting tougher on several fronts. First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
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SAS

Customizing SD-WAN for the Distributed Enterprise

Published By: Cybera     Published Date: Aug 15, 2018
This paper highlights emerging trends in software-defined wide area network deployments, particularly in relation to challenges faced by distributed enterprises.
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Cybera

Cyber AI Response: Threat Report 2019

Published By: Darktrace     Published Date: Apr 02, 2019
This report details seven case studies of attacks that were intercepted and neutralized by cyber defense AI, including insider threat, ransomware, and IoT attacks. While all threat scenarios were distinct, some fast-moving and others slow and stealthy, in all cases the subtle indicators of suspicious activity were only detectable using Darktrace AI, which learns what is normal for the business environment and autonomously responds to attacks – before damage is done.
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Darktrace

Cyber Security Checklist Part 2

Published By: Alert Logic     Published Date: May 23, 2019
In our first cyber security checklist, we provided a security overview and best practices to help organizations prevent an initial compromise from occurring. In this guide, we will help you understand practical steps you can take to mitigate techniques attackers use once they have penetrated your defenses. Once attackers have access to a machine, they can evade detection by using fileless techniques and legitimate system administration tools to do their dirty work. With this checklist, you will have a guide to help mitigate the impact of an attacker. Lastly, we will hep you understand how partnering with a company like Alert Logic can provide better defenses to stop attackers in their tracks. This checklist helps to explain how to: • How to manage and limit PowerShell access • Securing and utilizing Windows Management Instrumentation (WMI) • Ways to apply application controls • Following the principle of least privilege and applying access controls • What to monitor for to help uncover
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Alert Logic

Cyber Security: For Defenders, It's About Time

Published By: McAfee EMEA     Published Date: Nov 15, 2017
Time has become a critical capability in being able to extract the business value enterprises want from their data and computing infrastructure, as well as to protect the business value that has already been created. In multiple areas of cyber security, time is currently working in favor of the attackers — and time is the strategic advantage that the defenders need to regain. In this report, Aberdeen Group provides four illustrative examples of how recapturing an advantage of time can help defenders to reduce their risk, in the fundamental categories of data protection, threat detection and incident response, data center / cloud security, and endpoint security.
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cyber, security, defenders, business value, infrastructure, data, business, protection
    
McAfee EMEA

Cybercriminals do not need administrative users

Published By: Secunia     Published Date: Oct 12, 2011
This paper discusses the limitations of security and highlights how cybercriminals can achieve their goals without administrative access.
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vulnerability assessment, internet security, windows patching, exploit definition, endpoint security, microsoft patch management, patch management policy, vulnerability intelligence
    
Secunia

CyberEdge Group 2016 Cyberthreat Defense Report

Published By: LogRhythm     Published Date: Apr 04, 2017
The third-annual Cyberthreat Defense Report pursues this same objective: to inform the IT security community not so much about what the bad guys are up to, but rather about how their peers globally are currently defending against threats and the changes they expect to make going forward. Based on a rigorous survey of IT security decision makers and practitioners – across not only North America and Europe, but for the first time, in Asia Pacific and Latin America as well – the Cyberthreat Defense Report examines the current and planned deployment of countermeasures against the backdrop of numerous perceptions.
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LogRhythm

CyberEdge: Cyberthreat Defense 2014 Report for North America & Europe

Published By: ForeScout     Published Date: Feb 18, 2014
Know your enemy! Establishing an effective defensive strategy is crucial with today's rapidly evolving cyberthreats. Understanding the cybercriminals' techniques used to perpetrate successful attacks is essential. The Cyberthreat Defense Report is based on a rigorous survey of IT security decision makers and practitioners across North America and Europe. It reveals the current and planned deployment of technological countermeasures. Read this new report from CyberEdge and stay one step ahead of your enemy.
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forescout, cyberedge, cyberthreat, it security, security, it management, business technology
    
ForeScout

Cylance 2017 Threat Report

Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
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cyber attacks, cia, nsa, wannacry, notpetya
    
BlackBerry Cylance

Cylance® vs. Traditional Security Approaches

Published By: BlackBerry Cylance     Published Date: Mar 12, 2019
Today’s advanced cyber threats target every computer and mobile device, including enterprise endpoints, especially those that make up critical infrastructure like industrial control systems and embedded devices that control much of our physical world. The modern computing landscape consists of a complex array of physical, mobile, cloud, and virtual computing, creating a vast attack surface. Meanwhile, the cybersecurity industry is prolific with defense-in-depth security technologies, despite a threat landscape that remains highly dynamic, sophisticated, and automated. Cylance, however, takes a unique and innovative approach of using real-time, mathematical, and machine learning threat analysis to solve this problem at the endpoint for organizations, governments, and end-users worldwide.
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BlackBerry Cylance

Data Is Your Story: The Language of Data Infrastructure Modernization

Published By: Hitachi Vantara     Published Date: Aug 02, 2018
In this book, we are going to look at the key trends driving the modernization of data infrastructure. We’ll see how organizations are adapting and flourishing in a data-driven world. For some time, headlines have been around the internet of things (IoT), big data and data analytics. While these developments are important, the reality is that you cannot take full advantage of them without modernization. We’re going to look at these trends and priorities in detail, then look at the three key drivers of modernization: governance, mobilization and analytics. We’ll also consider the technologies that make up modern data infrastructure including artificial intelligence (AI), flash storage, converged and hyperconverged platforms and software-defined infrastructures. By making sense of data, we make sense of the world. With more data than ever before, we have the tools to turn all that information into intelligent innovation and change the way the world works.
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data infrastructure, big data, internet of things
    
Hitachi Vantara

Data Is Your Story: The Language of Data Infrastructure Modernization

Published By: Hitachi Vantara     Published Date: Aug 14, 2018
In this book, we are going to look at the key trends driving the modernization of data infrastructure. We’ll see how organizations are adapting and flourishing in a data-driven world. For some time, headlines have been around the internet of things (IoT), big data and data analytics. While these developments are important, the reality is that you cannot take full advantage of them without modernization. We’re going to look at these trends and priorities in detail, then look at the three key drivers of modernization: governance, mobilization and analytics. We’ll also consider the technologies that make up modern data infrastructure including artificial intelligence (AI), flash storage, converged and hyperconverged platforms and software-defined infrastructures. By making sense of data, we make sense of the world. With more data than ever before, we have the tools to turn all that information into intelligent innovation and change the way the world works.
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data infrastructure, big data, internet of things
    
Hitachi Vantara

Data Lakes, Purposes, Practices, Patterns and Platforms

Published By: SAS     Published Date: Aug 28, 2018
When designed well, a data lake is an effective data-driven design pattern for capturing a wide range of data types, both old and new, at large scale. By definition, a data lake is optimized for the quick ingestion of raw, detailed source data plus on-the-fly processing of such data for exploration, analytics and operations. Even so, traditional, latent data practices are possible, too. Organizations are adopting the data lake design pattern (whether on Hadoop or a relational database) because lakes provision the kind of raw data that users need for data exploration and discovery-oriented forms of advanced analytics. A data lake can also be a consolidation point for both new and traditional data, thereby enabling analytics correlations across all data. To help users prepare, this TDWI Best Practices Report defines data lake types, then discusses their emerging best practices, enabling technologies and real-world applications. The report’s survey quantifies user trends and readiness f
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SAS

Data Replication Demo

Published By: Informatica     Published Date: Nov 21, 2011
This demo showcases the ease-of-use to replicate data sets, the process of connecting to a data source, defining a mapping, initial synchronization, extraction and finally applying to a destination.
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demo, data sets, data replication, replication, mapping, synchronication, reporting, loading
    
Informatica

Data Science Is the Foundation for Contemporary Threat Intelligence

Published By: Akamai Technologies     Published Date: Sep 10, 2019
Contemporary internet threats are sophisticated and adaptable, they continuously change their complexion to evade security defenses. Traditional rigid, deterministic, rule-based security research are becoming less effective. Security research approaches employing data science methods to implement anomalies-based analysis across very large volumes of anonymized data are now essential. This paper will: • Briefly cover security research challenges in today’s threat landscape • Explain why DNS resolution data is a rich resource for security research • Describe how Akamai teams use DNS data and data science to create better threat intelligence • Discuss improvements in threat coverage, accuracy, and responsiveness to today’s agile threats
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Akamai Technologies

Data security: How a proactive C-suite can reduce cyber-risk for the enterprise

Published By: Oracle     Published Date: Jun 20, 2016
The number one technology issue in the C-suite today is cyber-security. And there’s no wonder—attacks are becoming more numerous and more sophisticated than ever. The cost of cyber-crime to the global economy has topped more than $445 billion2 – equivalent to 1% of global GDP. Sometimes cyber-crime can seem unstoppable – while firms spent more than $75 billion on cyber-defences in 20153 , cyber-crime grew by 38% that year. That’s why C-suite executives everywhere are asking: What can we do to make a difference in defending against hackers, cyber-criminals and digital spies?
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Oracle

DCIG 2016-17 Integrated Backup Appliance Buyer's Guide

Published By: Unitrends     Published Date: Jan 05, 2017
Compliments of Unitrends. This Buyer’s Guide highlights the most robust and feature rich integrated backup appliances available on the market today. These backup appliances have many if not all of the features needed to protect both physical and virtual environments and will give you visibility into the new set of features that will define the next generation of integrated backup appliances.
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unitrends, integrated backup appliance, backup, recovery, it management, enterprise applications, business technology
    
Unitrends

DDoS Is the New Spam: 3 Strategies To Turn Catastrophe Into Annoyance

Published By: F5 Networks Inc     Published Date: Aug 16, 2018
As signaling and scrubbing technology evolve (and as your solutions become more and more adaptable), DDoS attacks will become less effective and less attractive to would-be adversaries. The time will soon come when a 1 Tb attack from an IoT botnet will seem like a mere annoyance, rather than a catastrophic event—if you even notice it at all. So how do you get there faster? Plan ahead by designing a defense in-depth DDoS strategy and partner with a trusted security provider to handle the large attacks. Upfront preparation will pay off when the threat of DDoS attacks no longer keeps you up at night.
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strategy, ddos, spam, technology, solutions
    
F5 Networks Inc
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