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Digital Receipts: A New Vehicle For Customer Engagement

Published By: Epsilon     Published Date: Oct 19, 2012
Retailers constantly search for ways to target customers, and technology is an increasingly popular and critical vehicle many are leveraging to break through the clutter. Read on to learn how digital receipts are creating engagement.
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digital marketing, epsilon, digital receipts, interactions, customer experience, customer engagement, business technology
    
Epsilon

Unlocking the Mystery of Predictive Modeling for Retailers

Published By: Epsilon     Published Date: Oct 19, 2012
Unlock the Mystery of Predictive Modeling -- Retailers that use customer transactional data to their advantage, coupled with other database elements, can learn how to build solid customer relationships and strengthen their ROI.
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modeling, epsilon, marketing, marketing research, roi, transactional data
    
Epsilon

How Retailers Can Gain a Competitive Edge with Omnichannel Real-Time Messaging Stratgies

Published By: Epsilon     Published Date: Oct 19, 2012
With more competition, strong customer scrutiny, and a growing number of marketing channels to leverage, retailers are going toward Real-time Messaging to boost their Customer Experience Marketing to remain relevant and keep customers engaged.
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epsilon, marketing, crm, customer experience marketing, customer experience, business technology
    
Epsilon

5 Steps to 11ac Migration

Published By: Aruba Networks     Published Date: Nov 15, 2013
L'802.11ac è sulla buona strada per diventare lo standard del Wi-Fi di nuova generazione. La velocità in gigabit, le migliori capacità e l'affidabilità che l'802.11ac conferisce alle reti LAN senza filo (WLAN) sono amplificate, mentre cresce a vista d'occhio l'utilizzo da parte di utenti, applicazioni e dispositivi. Sia che siate dei precursori che hanno già iniziato a pianificare o, come molte aziende, siate incerti sul da farsi, scaricando questa guida in cinque fasi potrete prepararvi e pianificare la corretta migrazione verso una rete WLAN da 802.11ac.
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just media, aruba networks, emea, audit infrastructure, migrate to 802.11ac, hardware replacement, gigabit wifi, optimize to leverage
    
Aruba Networks

Reduce Data Center Costs with High-Capacity 3-Phase Rack ATS

Published By: Tripp Lite     Published Date: May 15, 2018
As wattages increase in high-density server racks, providing redundant power becomes more challenging and costly. Traditionally, the most practical solution for distributing redundant power in 208V server racks above 5 kW has been to connect dual 3-phase rack PDUs to dual power supplies in each server. Although this approach is reliable, it negates a rewarding system design opportunity for clustered server applications. With their inherent resilience and automated failover, high-availability server clusters will still operate reliably with a single power supply in each server instead of dual power supplies. This streamlined system design promises to reduce both capital expenditures and operating costs, potentially saving thousands of dollars per rack. The problem is that dual rack PDUs can’t distribute redundant power to a single power supply. An alternative approach is to replace the dual PDUs with an automatic transfer switch (ATS) connected to a single PDU, but perfecting an ATS tha
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Tripp Lite

Choosing Close-Coupled IT Cooling Solutions

Published By: Tripp Lite     Published Date: Jun 28, 2018
As high-density IT equipment becomes the new normal, the amount of heat generated continues to grow substantially – as does the challenge of efficiently cooling data centers. Traditional perimeter and/or raised floor computer room air conditioning systems increasingly struggle to remove concentrated heat loads. In many small to mid-size data centers, implementing close-coupled cooling solutions can be a highly effective and efficient strategy for supplementing cooling capacity. Located in or near server racks, close-coupled air conditioning units focus cooling where it is needed most without lowering the temperature of the entire data center. In addition, these modular solutions make it easy to reconfigure cooling to handle new equipment or eliminate hot spots. As a result, using close-coupled portable, rack-mounted or row-based air conditioning units tailored to your specific data center needs can boost cooling efficiency and add valuable flexibility.
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Tripp Lite

More Precious Than Gold

Published By: Adobe     Published Date: Mar 03, 2017
It’s time to pull your data out of silos so you can harness all your insights and provide the next best offer. Learn how to use new marketing technologies to create customized offers that steer customers to the right financial services and products for their needs. It’s all in our new white paper, More Precious than Gold. Read our paper to learn how to: • Define your customer engagement objectives • Create valuable and intriguing offers to engage customers • Effectively deliver compelling offers across multiple touch points • Optimize your next best offer through real-time testing
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data, marketing technology, customer engagement, data analysis
    
Adobe

Your Most Crucial Conversation

Published By: Adobe     Published Date: Jun 22, 2017
Download our new guide, Your Most Crucial Conversation, to learn how you can use personalized, real-time offers to give your customers what they need, right when they need it—so you can earn their trust and keep them coming back for more. Read the guide to discover how to: • Break down internal silos and speak consistently to customers • Deliver contextually relevant experiences for upsell, cross-sell, loyalty and retention • Make the transition to real-time personalization
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personalization, retention, conversation, cross-sell, customer loyalty
    
Adobe

Scale-Out Data Lake Solution Built on EMC Isilon

Published By: Dell EMC     Published Date: Jun 29, 2016
EMC Isilon scale-out network-attached storage (NAS) is a simple and scalable platform to build a scale-out data lake and persist enterprise files of all sizes that scale from terabytes to petabytes in a single cluster. It enables you to consolidate storage silos, improve storage utilization, reduce costs, while providing you a future proofed platform to run today and tomorrow's workloads.
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network, storage, data, best practices, network attached storage, storage area networks, storage management, storage virtualization
    
Dell EMC

Top Reasons to Adopt Scale-Out EMC Data Lake for Hadoop

Published By: Dell EMC     Published Date: Jun 29, 2016
Traditional DAS or Scale-out NAS for Hadoop Analytics? Here are our top 8 reasons to choose a Scale-Out Data Lake on EMC Isilon for Hadoop Analytics.
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emc isilon, storage, best practices, data, network attached storage, storage area networks, storage management, storage virtualization
    
Dell EMC

Solution Brief: EMC Isilon Cloudpools

Published By: Dell EMC     Published Date: Jun 29, 2016
EMC Isilon Cloudpools software provides policy-based automated tiering that lets you seamlessly integrate with the cloud as on additional storage tier for the isilon cluster at your data center. Learn more about groundbreaking software in this solution brief.
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data, storage, best practices, enterprise, management, network attached storage, storage area networks, storage management
    
Dell EMC

Solution Brief: EMC IsilonSD Edge

Published By: Dell EMC     Published Date: Jun 29, 2016
The EMC IsilonSD product family combines the power of Isilon scale-out NAS with the economy of software-defined storage. IsilonSD Edge is purpose built to address the needs associated with growing unstructured data in enterprise edge location including remote and branch offices. Read the solution brief to find out more about the power of software-defined storage combined with EMC Isilon.
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storage, data, best practices, enterprise, network attached storage, storage area networks, storage management
    
Dell EMC

IDC Lab Validation: EMC Isilon Scale-Out Data Lake

Published By: Dell EMC     Published Date: Jun 29, 2016
IDC believes that EMC Isilon is indeed an easy to operate, highly scalable and efficient Enterprise Data Lake Platform. IDC validated that a shared storage model based on the Data Lake can in fact provide enterprise-grade service-levels while performing better than dedicated commodity off-the-shelf storage for Hadoop workloads.
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storage, data, enterprise, best practices, platform, network attached storage, storage area networks, storage management
    
Dell EMC

Customer Data Management Framework

Published By: Gigya     Published Date: Jun 08, 2015
Companies recognize the importance of managing employee identities, data and permissions. But managing customer identity data requires an entirely different set of tools and technologies in order to keep up with the flood of data being generated as consumers interact across channels and devices.
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customer data management, employee identities, sso standards, organizational data silos, data privacy compliance, enterprise applications
    
Gigya

Dynamic Case Management For Dummies

Published By: Pega     Published Date: Sep 11, 2015
Download Dynamic Case Management For Dummies, and: -Get to know DCM, software that helps people get work done to optimal outcomes -Expect the unexpected — DCM improves the efficiency of both planned and unplanned work -Improve customer experience — DCM manages work across silos and ensures that nothing falls between the cracks -Bring DCM to your business — discover how you can use DCM to lead change in the enterprise
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Pega

Three Ways Extend Active Directory to your Cloud Apps

Published By: Okta     Published Date: Nov 09, 2015
The adoption rate of Software as a Service (SaaS) applications has been dramatic. However, the tendency of SaaS applications to be siloed has made identity management, user access and authorization an increasing challenge. Read this whitepaper to learn the top three ways to extend Active Directory to your SaaS apps.
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okta, active directory, cloud, cloud apps, saas, software as a service, identity management, it management
    
Okta

Build Engaging Applications with Salesforce Heroku and AWS

Published By: AWS     Published Date: Aug 06, 2018
Learn more Salesforce and Amazon Web Services at http://amzn.to/2zhcn1v. Building and releasing cutting-edge applications quickly can be difficult when you lack proper tooling and integrated customer data. Salesforce Heroku delivers a cloud-native, developer-friendly platform that streamlines application development by integrating formerly siloed customer data and removing the burden of infrastructure management, allowing developers to focus their attention solely on creating customer-centric applications. Join the upcoming webinar to hear how the Financial Times builds customer-driven applications with faster cycle times with Heroku and AWS.
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AWS

Tip Sheet: Building the Business Case for an Omnichannel Contact Center

Published By: Genesys     Published Date: Jun 11, 2018
While most companies today support multi-channel customer service, they typically manage individual channels in silos, resulting in a fragmented customer experience. Moving to an omnichannel contact center solution will not only provide a substantial competitive advantage, it will also improve the overall experience and satisfaction of both agents and customers. Download this tip sheet to learn eleven metrics for building your business case for omnichannel customer service including: • 50% reduction in processing of duplicate messages across channels • Over 20% increase in First Contact Resolution • 15% increase in CSAT
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omnichannel contact center, customer experience, csat, first contact resolution
    
Genesys

Capture Value from the Internet of Things: How to Approach a Predictive Maintenance Project

Published By: Microsoft     Published Date: May 16, 2016
Each predictive maintenance project will be unique—tailored to the needs of your business and your equipment. But at its core, the principles and considerations for a predictive maintenance solution are very similar. Download this whitepaper for a framework for getting started with your predictive maintenance projects.
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iot, internet of things, microsoft, predictive maintenance project, predictive maintenance solution, devices, return on investment
    
Microsoft

Learn how top customer service organizations are using Zendesk to improve relationships

Published By: Zendesk     Published Date: Aug 22, 2017
Learn how top companies and organizations use Zendesk to tailor their support, try out new ideas, and improve their relationships—all at scale.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk

How to Solve the Enterprise Communications Crisis with an Open Cloud Strategy

Published By: 8x8 Inc.     Published Date: Aug 09, 2017
There is a crisis in enterprise communications and collaboration, due in large part to the diversity of technology and application silos that create user complexity and confusion. As cloud and mobile become the convergence points for enterprise communications and collaboration, enterprise planners have to focus on a global open cloud strategy to facilitate effective internal and external collaborative business workflows
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cloud, open cloud strategy, mobile, workflow, enterprise planning
    
8x8 Inc.

Five Ways VMware Workspace ONE Beats Citrix

Published By: VMware     Published Date: Sep 06, 2017
Download this infographic to learn how VMware Workspace™ ONE™ helps more organizations compete in the mobile cloud era by providing productivity-enhancing capabilities that are simply better. Tailored to uniquely provide both end-user mobility and IT control, VMware mobile-cloud architecture addresses the needs of today’s organizations more effectively than Citrix.
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VMware

Top trends for online reputation management in 2018

Published By: Reputation.com     Published Date: Jun 29, 2018
The past year ushered in some big changes for Online Reputation Management (ORM) — and the practice has become indispensable for any location-based enterprise. In 2017, review sources proliferated, consumers became more savvy about the validity of online reviews, and the position of Chief Experience Officer started to gain traction among locationbased organizations. ORM and SEO became increasingly intertwined as Google refined its search algorithms with a strong emphasis on reviews and star ratings. This year, expect to see these four trends move to the forefront: 1) Google will extend its dominance in online review volume and consumer exposure, eclipsing all other specialty sites. 2) SEO will be reinvented as user-generated reviews weigh more heavily in search rankings. 3) The voice of the customer will no longer be siloed across disconnected categories. 4) Consumer feedback from reviews and social media will drive operational improvements.
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Reputation.com

Overcoming The Personalization Vs. Privacy Paradox

Published By: Jebbit     Published Date: Jun 12, 2018
How can you strike the right balance? It’s paradoxical...and annoying. Our consumers want personalized, tailored experiences, but they hold their data cards close to the chest. After Cambridge Analytica, data breaches, and creepy advertising practices, the only way forward is to build (and maintain) trust with your audience. Download this new report to learn: How did we get here? With so much data at our fingertips, what went wrong? How do consumers feel about personalization in 2018? How to get ahead and stay ahead. What data to keep, and what to throw out.
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privacy, paradox, consumer, data, marketers
    
Jebbit

TRUSTED SECURITY SOLUTIONS FROM THE OIL RIG TO THE ELECTRIC GRID

Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. That’s why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions
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