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Addressing customer analytics with effective data matching

Published By: IBM     Published Date: Jan 27, 2017
High-priority big data and analytics projects often target customer-centric outcomes such as improving customer loyalty or improving up-selling. In fact, an IBM Institute for Business Value study found that nearly half of all organizations with active big data pilots or implementations identified customer-c entric outcomes as a top objective (see Figure 1).1 However, big data and analytics can also help companies understand how changes to products or services will impact customers, as well as address aspects of security and intelligence, risk and financial management, and operational optimization.
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IBM

Silos be Gone: Transition Data to the Cloud Your Way Webcast

Published By: IBM     Published Date: Jan 27, 2017
Download this webcast to discover general applicability for public vs. private cloud, and whether a managed service is right for you.
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IBM

Eckerson Group: Governed Data Discovery

Published By: IBM     Published Date: Jan 27, 2017
The report argues top-down and bottom-up BI are flip sides of same coin that needs an harmony. This also describes the rise of data discovery tools as a bottom-up reaction to heavy handed BI and have crushed the top-down camp's monopoly of BI, that has unleashed a bevy of data silos.
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ibm, analytics, business intelligence, data, data discovery, data management
    
IBM

IDC Spotlight paper

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
According to Mary Johnston Turner, Research Vice President at IDC; "Breaking down technology specific management as well as data silos also facilitates faster infrastructure and application rollouts, reduces human errors, and improves overall business agility.Cloud based management, monitoring and analytics help to improve collaboration between IT operations and developer teams by stabilizing service levels and monitoring usage to support accurate charge back." 
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Oracle PaaS/IaaS/Hardware

10 Networking Priorities for Digital Transformation

Published By: Cisco     Published Date: Dec 21, 2016
Digital transformation isn’t a technology or a product. Rather, it’s a philosophy for using digital assets to change the way an organization runs. It involves realigning technology and modifying business processes to better engage employees, customers and other constituents of the extended enterprise. Digital transformation significantly improves the performance and reach of an enterprise and has become a top priority for IT and business leaders across the globe
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Cisco

Harnessing the Power of Accounts Payable Automation: Even in Complex, Multi-ERP Environments

Published By: Esker     Published Date: Dec 19, 2016
In today’s highly competitive business environment, many organizations are expanding through mergers and acquisitions (M&As). Unfortunately, success comes at a cost. Growth via M&A activity often involves absorbing disparate ERP applications, which, over time, can create significant inefficiencies — particularly in the accounts payable (AP) department. The good news is, AP automation is emerging as an end-to-end solution that forward-thinking organizations can use to eliminate AP-related silos and maximize their market potential. Businesses with a complex ERP environment have several choices when it comes to AP automation solutions. This white paper is intended to assist AP and finance leaders, along with ERP system administrators, in evaluating their options, simplifying the decision-making process, and getting the absolute most out of their AP automation investment.
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Esker

CLOUD DATA MANAGEMENT TAILOR-MADE FOR YOUR BUSINESS

Published By: Veritas     Published Date: Dec 08, 2016
Read this Infographic to learn about Veritas' Cloud Data Management capabilities.
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cloud computing, cloud data management, data protection
    
Veritas

Cloud First, Now What? - Cloud Security Alliance Paper

Published By: Palo Alto Networks     Published Date: Dec 02, 2016
The term “Cloud First” was initially popularized by Vivek Kundra, who formerly held the post of White House CIO and launched this strategy for U.S. federal government IT modernization at the Cloud Security Alliance Summit 2011. The underlying philosophy of the cloud-first strategy is that organizations must initially evaluate the suitability of cloud computing to address emergent business requirements before other alternatives are considered.
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palo alto, automated malware, security, cloud
    
Palo Alto Networks

5G Driving Device to Cloud Innovations

Published By: Intel     Published Date: Nov 29, 2016
Just after the turn of the decade researchers are predicting there will be somewhere north of 24 million subscriptions to next generation 5G networking services. Today most of those services are little more than pilot projects. But thanks to emerging network function virtualization (NFV) software running on Mobile Edge Computing (MEC) platforms enabled by Intel most of those 5G services should be in production before the end of the decade. Come learn how MEC platforms are about to transform every corner of the networking world to not only drive the creation of a vast array of new IT services, but also make networks more agile and responsive than anyone ever thought possible.
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Intel

ESG Lab Validation--EMC Converged Platforms: VxRail Appliance

Published By: Dell EMC     Published Date: Nov 04, 2016
As organizations continue to virtualize their infrastructures to gain higher levels of operational efficiency, VM sprawl and resource utilization are two key factors that can quickly create havoc for IT admins. In resource-siloed infrastructures, where multiple administrators are in charge of different pieces of the infrastructure, complexity continues to grow as mission-critical data sets and organizations grow. This is especially true in dynamic, mission-critical environments, where one wrong move or lack thereof could significantly impact an application, the end-user experience, or worst case, company revenue. The impact of hyper-converged infrastructures on IT has been profound. In fact, 85% of respondents to a recent ESG survey already use or plan to use a hyper-converged solution in the coming months. Though that number appears high, it is not all that surprising. ESG also asked organizations to identify which factors drove them to deploy or considering deploying a hyper-conv
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ubuntu, performance, windows, hyper-convergence, infrastructure, information management, data warehousing
    
Dell EMC

La Finance a l'ere du digital

Published By: Oracle     Published Date: Oct 24, 2016
Le CFO doit désormais se positionner comme pilote de la transformation numérique de l’entreprise.
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finance, digital, digital transformation
    
Oracle

Finance’s Path to Collaborative Growth

Published By: Dun & Bradstreet     Published Date: Oct 21, 2016
The lifeblood of discrete organizational inputs—customer phone numbers, invoices, marketing prospect lists, inventory calculations, employee job descriptions—once existed in disconnected silos, typically transcribed on carefully guarded pieces of paper, limited in lifespan and scope to the department or person carefully guarding it. Now, the modern organization both enjoys, and drowns in, a proliferation of business data both ripe for strategic possibilities and staggering in complexity. Few are the companies who feel they’ve totally tapped into its power to supercharge their growth efforts. Download this white paper to find out how your company can cultivate key relationships.
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Dun & Bradstreet

Co-Pilot of the Business - Finance is the New Guidance System

Published By: Oracle     Published Date: Oct 19, 2016
This whitepaper provides recommendations on how to modernise your finance organisation in order to become a true co-pilot of the business.
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Oracle

Transforming Customer Experience in Financial Services: Building a 360 Degree View of the Customer

Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax

Video - The State of Healthcare Cybersecurity, Strong Authentication, and Digital Identity

Published By: VASCO Data Security International, Inc.     Published Date: Oct 06, 2016
This presentation details top trends in patient portal security along with the first steps and top considerations for piloting digital identity management programs within a healthcare organization.
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vasco, identitiy management, portal security, patient security, password protection, cybersecurity, network security, authentication
    
VASCO Data Security International, Inc.

Managed Wi-­-Fi Deployments in Schools    

Published By: Cambium Networks     Published Date: Oct 03, 2016
In this paper we’ll go over some of these challenges and how a network administrator can use the features of Cambium NEtworks cnPilo Wi-Fi solutions to resolve them.
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wi-fi, solutions, it solutions, wireless networks, schools, service management
    
Cambium Networks

Your most crucial conversation

Published By: Adobe     Published Date: Sep 28, 2016
Download our new guide, Your Most Crucial Conversation, to learn how you can use personalized, real-time offers to give your customers what they need, right when they need it—so you can earn their trust and keep them coming back for more. Read the guide to discover how to: - Break down internal silos and speak consistently to customers - Deliver contextually relevant experiences for upsell, cross-sell, loyalty and retention - Make the transition to real-time personalization?
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adobe, marketing, marketers, customers, customer engagement, customer loyalty, customer retention
    
Adobe

Building the Business Case For Unified Wired/Wireless Cloud-Managed Networks

Published By: Extreme Networks     Published Date: Sep 15, 2016
Read this in-depth white paper to learn how to tailor your arguments along a variety of business-aligned pain points and motivations to help you get the backing of key constituents within your organization.
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extreme networks, wireless, cloud, cloud networks, networking, network, cloud managed networking, cloud based network
    
Extreme Networks

Unleashing IT-Big-Data-Bigger Data (new edition)

Published By: Cisco     Published Date: Sep 07, 2016
This white paper highlights the maturation of big data technologies and strategies, and how companies are transitioning from one-off pilot projects to powerful enterprise capabilities that can be leveraged on a daily basis.
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Cisco

Forrester Research: Eight Toxic Networking Vendor Selection Philosophies

Published By: Extreme Networks     Published Date: Aug 30, 2016
Rise above the noise and learn how to effectively find and evaluate the best technology provider for your business needs.
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extreme networks, forrester, vendors, vendor selection, networking, wireless, forrester research, networks
    
Extreme Networks

Building the Business Case For Unified Wired/Wireless Cloud-Managed Networks

Published By: Extreme Networks     Published Date: Aug 30, 2016
Organizations looking to deliver a flexible infrastructure that supports new methods of engagement, including customer-facing applications, are turning to cloud for the management of their wired and wireless networks. Discover how to tailor your arguments along a variety of business-aligned pain points and motivations to help you get the backing of key constituents within your organization.
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extreme networks, wireless, cloud, cloud networks, networking, network, cloud managed networking, cloud based network
    
Extreme Networks

Case Study: Deploying Zendesk for Trustpilot Customer Support

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

Estudo de caso: implantação do Zendesk para o suporte ao cliente da Trustpilot

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

Caso práctico: Despliegue de Zendesk para la atención al cliente de Trustpilot

Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk

The Complete Guide To Choosing An Online Helpdesk

Published By: Freshdesk     Published Date: Aug 15, 2016
Choosing the right helpdesk software for your team can be a path so perilous that even Hercules’ labours pale in comparison. But the truth is, if you have the right information, it doesn’t have to be that hard. In this whitepaper, we discuss some of the core things you should know when you shop for a helpdesk solution like: - Why you need support software and why you need just one tool - The advantages of hosted helpdesks over on-premise software - A feature list to help make that shopping experience a little less painful
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Freshdesk
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