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Cloud Infrastructure for the Real World

Published By: Red Hat     Published Date: Jan 08, 2014
Cloud adoption is an evolutionary process that has been leading to hybrid clouds—specifically, open hybrid clouds that provide for portability of applications and data. This new model means avoiding new points of proprietary lock-in and new silos, and breaking from proprietary software and hardware.
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red hat, cloud, cloud infrastructure, workload, infrastructure as a service, iaas, cloud workload, integration
    
Red Hat

Cloud-Content Collaboration Services Enabling Enterprises to Move Toward Next-Gen Collaboration

Published By: Box     Published Date: May 31, 2012
This IDC Vendor Profile analyzes Box, a company playing in the public cloud advanced storage services market and the content management and collaboration market, and reviews key success factors, highlighting market information tailored to investment.
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content, cloud, collboration, enterprises, free online storage, online storage, file sharing, online file storage
    
Box

Co-Pilot of the Business - Finance is the New Guidance System

Published By: Oracle     Published Date: Oct 19, 2016
This whitepaper provides recommendations on how to modernise your finance organisation in order to become a true co-pilot of the business.
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Oracle

Co-Pilot of the Business: Finance is the New Guidance System

Published By: Oracle     Published Date: Jul 20, 2016
This paper will provide recommendations on how to modernize your finance organization in order to become a true co-pilot of the business.
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finance management, data management, cloud, digital innovation
    
Oracle

COMMENT FAIRE LE LIEN ?

Published By: Adobe     Published Date: Jul 04, 2016
Customers crave personalized experiences, but to meet this expectation, marketing teams are creating 10 times more content than ever before. Despite this, asset management is a stumbling block because of siloed shared drives and antiquated storage systems, making it difficult for companies to collaborate and deliver content quickly.
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content management, customer experience, content management, customer engagement, customer interaction service, customer relationship management, contact management, content delivery
    
Adobe

Comment sélectionner le bon système de gestion du contenu

Published By: Adobe     Published Date: Jul 10, 2019
Qu’il s’agisse de centraliser vos silos de contenu ou de permettre à votre équipe marketing de créer et publier plus efficacement du contenu pour vos différents points de contact, vous devez impérativement vous doter du bon système de gestion de contenu (CMS). Toutes les entreprises n’ont pas la même capacité à augmenter la vélocité du contenu, ni la même connaissance des caractéristiques et fonctionnalités d’une bonne solution CMS.
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Adobe

Commerce: Its Always Personal

Published By: Sitecore EMEA     Published Date: Jan 23, 2018
It’s no longer enough just to convert—to stay competitive, you need to turn prospects into lifelong fans of your brand. But with commerce channels and buying behavior changing so fast, we all know that’s easier said than done. What were once communications channels are now becoming commerce channels, with consumers making purchases on their TVs, on Twitter, and by text message. In the past, commerce and content data and experiences sat in their own silos. Those days are gone.
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commerce, channels, content, customer, optimization, sitecore
    
Sitecore EMEA

Comparison of VHDL, Verilog and SystemVerilog

Published By: Mentor Graphics     Published Date: Sep 11, 2009
"As the number of enhancements to various Hardware Description Languages (HDLs) has increased over the past year, so too has the complexity of determining which language is best for a particular design. Many designers and organizations are contemplating whether they should switch from one HDL to another. This paper compares the technical characteristics of three, general-purpose HDLs.
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comparison of vhdl, verilog and systemverilog, mentor graphics, hardware description languages (hdls), vhdl (ieee-std 1076), verilog (ieee-std 1364), ieee standard, accellera
    
Mentor Graphics

Compete More Effectively by Acting as Your Own Supply Chain

Published By: IBM     Published Date: Feb 08, 2008
We’ve heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, with tailored solutions. Click for the complimentary report, "Ten Insights for Success in an On Demand World".
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infrastructure, erp, productivity, scm, supply chain, enterprise resource planning, mid-market, smbs
    
IBM

Concentric Hosted Exchange Whitepaper

Published By: Concentric     Published Date: Mar 27, 2009
Email, calendaring, collaboration, and mobility solutions are moving from corporate data centers to service provider networks. Service providers can realize far greater economies of scale than most businesses and deliver higher levels of service to more users at a lower cost; in fact, the fewer the users, the higher cost for each. Concentric Hosted Exchange is a fast, reliable and affordable solution for email, calendaring, collaboration, and mobility based on Microsoft® Exchange Server 2007 Service Pack 1 (SP1) and Microsoft Outlook® 2007. Concentric Hosted Exchange provides all of the benefits of Microsoft Exchange and Outlook 2007 without the up-front infrastructure costs or ongoing overhead.
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concentric, hosted exchanged, email, calendaring, collaboration, mobility, corporate data centers, service provider networks
    
Concentric

Confidently Virtualize Business-critical Applications in Microsoft Hyper-V with Symantec Application

Published By: Symantec     Published Date: Oct 20, 2014
ApplicationHA leverages more than 12 years of development of well-known Symantec Cluster Server technology to provide an application monitoring package that runs inside a Hyper-V guest operating system, with full integration for Failover Clustering and the Heartbeat monitoring service.
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symantec, business critical applications, virtualization, data center, hyper v, network architecture, servers, clustering
    
Symantec

Connected Planning at RSA

Published By: Anaplan     Published Date: Sep 11, 2019
Prior to implementing the Anaplan platform, RSA Group had a tedious spreadsheet-based, nine-month planning cycle riddled with data quality issues, which was compounded by siloed, functional fragmentation across the company. As a result, the finance team was spending a significant amount of time cleaning data rather than analyzing it to provide insight to key stakeholders throughout the business. Using the Anaplan platform, RSA Group reduced their financial planning process from nine months to five months. The workforce planning team experienced a 50% improvement in productivity. The business can now own their connected plans, resulting in improved decision support to business users, as well as improved customer service and financial results.
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Anaplan

Connecting PPM and software delivery

Published By: IBM     Published Date: Apr 16, 2014
Instead of only managing projects, organizations do need to manage value! "Doing the right things" and "doing things right" are the essential ingredients for successful software and systems delivery. Unfortunately, with distributed delivery spanning multiple disciplines, geographies and time zones, many organizations struggle with teams working in silos, broken lines of communication, lack of collaboration, inadequate traceability, and poor project visibility. This often results in organizations "doing the wrong things" and "doing things wrong", with associated higher costs, project delays and lower quality.
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ibm, software, systems, systems delivery, distributed delivery, collaboration, visibility, traceability
    
IBM

ContactBabel: The US Contact Center Decision-Makers' Guide: The Omnichannel Routing Chapter

Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys

ContactBabel: The US Contact Center Decision-Makers' Guide: The Omnichannel Routing Chapter

Published By: Genesys     Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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routing, customer experience, transitions, self-service
    
Genesys

ContactBabel: The US Contact Center Decision-Makers' Guide: The Omnichannel Routing Chapter

Published By: Genesys     Published Date: Jul 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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Genesys

Continuous, Cost-Driven Workforce Planning

Published By: Visier     Published Date: Jan 30, 2015
Until recently, ConAgra Foods struggled to collect accurate, analyzable data about its workforce. Information was spread across the organization in siloed systems within various departments and was often difficult to reconcile. In a few short years, however, ConAgra Foods has been able to leverage technology solutions to gain real-time insights into its employee data and can now analyze its workforce across a wide range of subject areas. Download this case study to see how ConAgra Foods transformed the role of HR through analytics, and to get guidance on how your organization can adopt a similar approach.
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visier, conagra, workforce, hr analytics, real-time insights
    
Visier

Convergex Trades Up for Better Exchange Monitoring, Compliance Surveillance, and Development

Published By: TIBCO Software     Published Date: Feb 28, 2019
“Convergex takes a great deal of pride in making its clients’ interests and service needs of top priority,” says CIO Ann Neidenbach. “We like to tackle the industry’s toughest challenges—from complex trades to complex business solutions. Since regulation changes in 2008, there’s been a proliferation of places to trade. In the US alone, there are over 50 light pool (LIT) and dark markets. This makes it incredibly expensive, complicated, and very difficult for our customers to find best execution. They’re seeking liquidity and trying to figure out the best place to fill their orders. We’re trying to simplify that for them. “Convergex historically had consisted of several different affiliated companies, which meant that we had silos of trading systems, technology solutions and data. As a result, it was difficult to understand the revenue and profitability for each client across our businesses.” “My number one objective is to help us improve operational efficiencies, and I’m doing that in
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TIBCO Software

Create a Comprehensive View of Your Customer

Published By: LeadMD     Published Date: Aug 06, 2019
The challenges for modern marketers in their effort to create a delightful customer experience vary from the sheer volume of digital channels to organizing and operationalizing the data they create. Add to that siloed team structures both within departments and cross-functionally and before long marketers begin to scoff at “challenge” and begin to think “impossible”.
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LeadMD

Creating a Cloud Computing Strategy

Published By: IBM     Published Date: Apr 09, 2015
This white paper walks you through considerations for establishing a proactive, effective approach to cloud computing that is tailored to your organization - including re-evaluating how cloud computing can transform your business and utilizing cloud to gain strategic advantage.
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ibm, cloud computing, strategic advantage, compliance, cloud ecosystem, business transformation, roadmap, best practices
    
IBM

CRM Customer Panel Video - Competitive B2B and B2C Relationship Management

Published By: IBM ILOG.     Published Date: Jul 14, 2009
Increase success at point-of-contact with more frequent and focused cross-sell and upsell improve customer and partner satisfaction with better service and support. Increase revenue, profitability and wallet-share through greater acceptance. Improve auditability with consolidation of siloed and divisional approaches. Learn more today!
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ibm, ilog brms, objective, organization, automate, experience, interaction, companys best sales customer service
    
IBM ILOG.

Customer Data Management Framework

Published By: Gigya     Published Date: Jun 08, 2015
Companies recognize the importance of managing employee identities, data and permissions. But managing customer identity data requires an entirely different set of tools and technologies in order to keep up with the flood of data being generated as consumers interact across channels and devices.
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customer data management, employee identities, sso standards, organizational data silos, data privacy compliance, enterprise applications
    
Gigya

Customer Experience Marketing Strategies for Financial Services Providers

Published By: Epsilon     Published Date: Aug 23, 2012
By focusing more on the customer, banks can not only acquire new prospects, but boost retention and raise profitability to keep consumers loyal and returning for the long term.
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customer experience marketing, cem, crm, crm, customer retention, cei, customer experience index, cem strategy
    
Epsilon

Customer Experience Simplified: Deliver the Experience Your Customers Want

Published By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
Much of the customer experience is broken because the marketing experience is broken. But it’s not marketing’s fault. With legacy technology, marketers only get a distorted view of the customer because data silos cannot be shared across channels. In fact, a recent Forbes article states that “65% of marketers are not giving consumers what they want.” Read this guide to discover how to provide customer experiences that are managed as carefully as the product, the price, and the promotion of the marketing mix.
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Oracle Marketing Cloud

Customer Experience Simplified: Deliver the Experience your Customers Want

Published By: Oracle OMC     Published Date: Nov 30, 2017
Since the theme of this brief is to keep things simple, let’s be as simple and plain as possible: The customer experience (CX) is broken because the marketer experience is broken. However, it’s not entirely marketing’s fault. Legacy technology provides only a distorted view of the customer. That’s what creates the broken experiences. It’s the same technology that—while providing rich behavioral, demographic, and preference data—does not allow for silos of data to be shared across channels.
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Oracle OMC
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