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7 Steps to Improve Operational Efficiency by Unifying Contact Center and CRM Data

Published By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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Broadsoft

7 Steps to Optimize Business Performance by Unifying Contact Center and CRM Data

Published By: Broadsoft     Published Date: May 25, 2017
This whitepaper is for contact center management and business executives looking for ways to optimize the business performance of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this whitepaper provides bestpractice steps to break down the resulting data silos, unify them, and optimize your contact center for business performance. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this whitepaper will provide best practices to prevent building data silos.
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Broadsoft

7 Tried and Tested Conversion Strategies

Published By: Trustpilot     Published Date: Apr 30, 2018
Finding a new way to convert visitors into buyers is always a top priority for any company. According to research, the average conversion rate on desktop across the globe hovered around 4% in Q4 2016. And in Q1 2017, statistics from SaleCycle claim the average rate of shopping cart abandonment sat at 75.6%! So how can we keep customers hooked and ensure your business generates more revenue? In this guide, you’ll learn how to: • Easily turn browsers into buyers • Leverage your social proof for increased sales • Use customer feedback to shape a great customer experience
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marketing, ecommerce, conversion rates, conversion strategies, onsite conversion
    
Trustpilot

7 Tried and Tested Conversion Strategies

Published By: Trustpilot     Published Date: May 04, 2018
Finding a new way to convert visitors into buyers is always a top priority for any company. According to research, the average conversion rate on desktop across the globe hovered around 4% in Q4 2016. And in Q1 2017, statistics from SaleCycle claim the average rate of shopping cart abandonment sat at 75.6%! So how can we keep customers hooked and ensure your business generates more revenue?
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marketing, ecommerce, conversion strategies, seo, customer reviews, user generated content
    
Trustpilot

7 Ways for Supply Chain & Value Analysis TO FAIL at Physician Engagement

Published By: Hayes, Inc.     Published Date: Feb 22, 2017
Struggling with physician buy-in? Failure is not an option when it comes to physician engagement. Yet many supply chain and value analysis professionals say they’re doing just that. Take a humorous look at the possible causes for failing to create physician buy-in and see how evidence helps you create actionable solutions In this eBook, you'll receive such "bad advice" as: • Making decisions without involving clinicians • Working in silos • Being resistant to change Prepare to succeed at physician engagement…by learning how to fail!
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Hayes, Inc.

8 Top Considerations for Cloud Image Management

Published By: Akamai Technologies     Published Date: Sep 12, 2017
Online images used to be simple. In the past, they weren’t the focal point of a page — there were only a handful of images on a given page and all users were viewing online images on a desktop with dial-up. That has all changed. Today’s web pages are dynamic, filled with images and viewed by end users on different devices with varying connectivity. As audience expectations for rich web experiences have grown, so has the requirement to deliver increasingly image-heavy web applications. The problem? The cost and complexity of creating, storing, and delivering web images tailored for every device poses a significant challenge for businesses, but failing to address the increasing diversity across devices and networks will lead to a poor and inconsistent user experience. Current solutions don’t solve this problem completely.
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cloud image management, online images, web applications, devices, web experience
    
Akamai Technologies

9 tips to improve communication between IP and R&D teams

Published By: PatSnap     Published Date: Sep 27, 2019
R&D and IP can no longer afford to work independently. Current siloed processes in both teams are leading to bottlenecks in the innovation and asset management process across the market, costing companies thousands of dollars monthly. This eBook presents both IP and R&D teams with 9 insider tips to effortlessly facilitate a more symbiotic relationship; translating to better productivity, a breakdown of barriers, better alignment to company goals, and higher returns on investment.
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research and development, intellectual property, innovation
    
PatSnap

A Biotech Organization Nears Approval Of Its First Drug And Chooses Collaborative To Help It Launch.

Published By: Collaborative Consulting     Published Date: Dec 20, 2013
An integrated launch plan was just the start for helping to transform a research organization into a commercial entity. A successful commercial launch of an FDA-approved specialty drug included project management support to a cross-functional client team and development of a dashboard tool to track each function’s progress.
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collaborative consulting, biotech organization, case study, launch strategy, biotech company, infrastructure, tailored segment, particular market, collaborative, integrated launch plan, operating systems, best practices, business activity monitoring, business management
    
Collaborative Consulting

A Blueprint for Modernizing and Consolidating Data Center and Platforms

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover how HPE Advisory Consulting Services consolidates and modernizes workloads and technology siloes, simplifying administration, and improving automation. Learn how IT organizations can support on-demand IT services and enable DevOps, self-service IT and agile development practices, while reducing equipment and operating expenses. This HPE Blueprint provides them with an overview of the steps they need to consider to achieve this outcome. This is valuable information to the IT person, particularly when they don’t know where to begin.
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Hewlett Packard Enterprise

A Ciso Guide to Multi-cloud Security

Published By: Fortinet EMEA     Published Date: Nov 26, 2018
If your organization is one of the 95% of enterprises that operate in the cloud, you are already grappling with cloud security. And if your organization is one of the 85% of companies that use multiple Infrastructureas-a-Service (IaaS) and Software-as-a-Service (SaaS) clouds, you have additional issues to consider. Compared to the days when organizations managed everything on-premises or only had a handful of cloud deployments, this new multi-cloud world exacerbates the expansion of the attack surface and makes threat containment and accountability more difficult. Further, pressure on security teams to protect everything in the multi-cloud environment is leading to reactive and expensive threat management. If you are a security leader tasked with meeting the challenges of a multi-cloud environment, eventually you’ll find that siloed cloud security strategies fall short of the mark. But don’t wait. Now is the time to consider a holistic security approach that reclaims control from dispa
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Fortinet EMEA

A European Manufacturer

Published By: IBM     Published Date: Oct 24, 2013
This case study examines a European manufacturer that successfully moved from an ad-hoc workplace organization to a strategic organization over a period of five years, saving $19 million in 2009 in addition to a 400 percent return on investment over five years (from 2004 - 2009). The organization moved from a decentralized siloed group of regional facilities and real estate organizations to a fully-centralized and matrixed organization, enabling close coordination and alignment with the regional business units.
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lifecycle management, real estate systems integration, new lease accounting standard, fasb, iasb, workplace management system, iwms, facility management, integrated workplace, data integration, infrastructure, design and facilities, power and cooling, green computing, infrastructure management
    
IBM

A Guide to WAN Application Delivery for the SME Market

Published By: Ecessa Corporation     Published Date: Mar 11, 2009
Download this white paper to learn how SMEs are able to achieve efficiencies and competitive advantages through the adoption of affordable, yet feature-rich WAN optimization technologies.
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adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming, broadband bonding, broadband failover, disaster recovery, business continuity, wan load balancing, wan failover, dsl failover, dsl load balancing, disaster recovery solutions, dual wan router, wan failover, isp failover
    
Ecessa Corporation

A New Breed of Analytics

Published By: Oracle     Published Date: Sep 26, 2019
Data is the lifeblood of business success, but has been trapped in silos for too long. To unleash its value, analytics must transform from merely reporting on data to providing fuel for data-driven marketing.
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Oracle

A Proven Methodology Helps Life Science Company Transition for Product Launch

Published By: Collaborative Consulting     Published Date: Dec 20, 2013
Collaborative helped a research company transitioning to commercialization identify critical timelines, tasks, milestones and resources required to bring a new drug to market. As part of the project, leaders were given the information and tools they needed and the business began building the strong foundation necessary for a successful launch.
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collaborative consulting, biotech organization, case study, launch strategy, biotech company, infrastructure, tailored segment, particular market, collaborative, integrated launch plan, operating systems, business integration, business intelligence
    
Collaborative Consulting

A Repeatable Cloud-First Deployment Process Model

Published By: Dome9     Published Date: Apr 25, 2018
The term “Cloud First” was initially popularized by Vivek Kundra, who formerly held the post of White House CIO and launched this strategy for U.S. federal government IT modernization at the Cloud Security Alliance Summit 2011. The underlying philosophy of the cloud-first strategy is that organizations must initially evaluate the suitability of cloud computing to address emergent business requirements before other alternatives are considered. This paper offers guidance to help organizations establish a systematic and repeatable process for implementing a cloud-first strategy. It offers a high-level framework for identifying the right stakeholders and engaging with them at the right time to reduce the risk, liabilities, and inefficiencies that organizations can experience as a result of adhoc cloud decisions. The goal of this guidance is to help ensure that any new cloud program is secure, compliant, efficient, and successfully implements the organization’s key business initiatives.
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Dome9

ABI and HERE OTA Connect Webinar

Published By: HERE Technologies     Published Date: Mar 01, 2019
OEMs today face significant challenges that restrict effective fleet analysis. Data is often siloed and held in several incompatible formats, meaning responding to software faults can be a costly and lengthy process. To overcome this, Here have combined OTA technology with the HERE Open Location Platform. By closing this loop, Here provide a one-stop solution for data enrichment and analysis – and Here turn connected vehicle data into over-the-air updates. Watch this webinar and learn how HERE enables: • Early error detection and proactive remote maintenance of software and firmware • Reduction of data management value chain complexity with its one-stop solution • Effective fault response and real-time access to new products and services
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location data, auto, over the air technologies
    
HERE Technologies

ABI and HERE OTA Connect Webinar

Published By: Here Technologies     Published Date: Apr 02, 2019
OEMs today face significant challenges that restrict effective fleet analysis. Data is often siloed and held in several incompatible formats, meaning responding to software faults can be a costly and lengthy process. To overcome this, Here have combined OTA technology with the HERE Open Location Platform. By closing this loop, Here provide a one-stop solution for data enrichment and analysis – and Here turn connected vehicle data into over-the-air updates. Watch this webinar and learn how HERE enables: • Early error detection and proactive remote maintenance of software and firmware • Reduction of data management value chain complexity with its one-stop solution • Effective fault response and real-time access to new products and services
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over the air technologies, location data, auto, mapping
    
Here Technologies

Accelerate adoption of your BI Analytics, ETL or Data Preparation Application. A How-to Guide.

Published By: Simba by Magnitude     Published Date: Jul 12, 2019
Siloed data has become the Achilles heel of marketing insights –especially in the world of B2B and B2B2C marketing. Today’s marketing and sales departments sit on a goldmine of data derived from the dozens of applications and data sources in their MarTech stack. Still, the real opportunity for insights is hidden in the combined data across applications. Combining data in a comprehensive way delivers a full picture of marketing efficacy and efficiency. In this eBook, learn about the origins of siloed data, and how data has emerged and evolved, as well as review the benefits that marketing can realize with connected data. Along the way, we’ll share some action items you can take to assess your current situation and build a plan to unify your data and fuel great marketing insights.
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Simba by Magnitude

Accelerate growth with the ‘Cloud first Live Enterprise’

Published By: Infosys Limited     Published Date: Aug 02, 2019
The consumer packaged goods landscape is a sum of many complex and moving parts – a demanding and ever changing customer universe, with a subset of digital natives; a complex distribution system; and legacy IT systems from internal silos and mergers. In such a dynamic environment, we help our clients accelerate growth by transforming their organization to become a thriving Live Enterprise by augmenting their core digital capabilities. The cloud is an integral part of this digital transformation ushering CPG enterprises into a new era of hyper performance. Cloud promises to deliver several significant benefits including reduced costs, increased scalability, flexibility, and agility, leading to improved business performance and therefore growth. To better understand the specifics of cloud initiatives, we surveyed 167 senior executives from organizations in the CRL industry, with over USD 1 billion in revenues across the United States, Europe, Australia and New Zealand. Download thi
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Infosys Limited

Accelerate Innovation and Agility Across Your Supply Chain

Published By: Oracle     Published Date: Feb 20, 2019
Build a Future-Ready Supply Chain To compete today, supply chain leaders must say goodbye to incompatible, siloed systems and embrace future-ready cloud technology. See why Oracle SCM Cloud can help you connect all elements of your supply chain and quickly leverage new technologies as they emerge.
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Oracle

Accelerating Compliance with Affordable Care Act Mandates and HIPAA Standards

Published By: IBM     Published Date: Jun 08, 2017
The healthcare payer ecosystem in the United States has changed dramatically over the last decade and is expected to evolve at an even faster pace over the next few years. Many world-class companies involved in healthcare payment processing are finding themselves constrained by their existing information technology infrastructure. The silos that they built around business-to-business (B2B) processing are constraining them, making it difficult to achieve governmental mandates and (more importantly) increase processing efficiency and competitive advantage. Gone are the days of a small set of data following static and simple standards traded between a limited set of organizations. Gone are the days where the rules for when data is valid versus invalid can expressed in a paragraph or two. Gone are the days when information about a healthcare payment was almost entirely about the "who," "when," and "how much."
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hipaa, healthcare, b2b, organizational strategy, affordable care
    
IBM

Accelerating IT agility through private cloud computing

Published By: Dell & Microsoft     Published Date: Aug 14, 2013
Private cloud computing is liberating IT organizations from silos of isolated resources and management complexity.
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private cloud computing, it organizations, management complexity, virtual integrated systems (vis), optimize, cloud computing
    
Dell & Microsoft

Accelerating the Artificial Intelligence Journey with Dell EMC Ready Solution for AI

Published By: Dell EMC Storage     Published Date: Mar 27, 2019
This ESG Technical Review documents evaluation of Dell EMC Ready Solutions for AI. We focused on understanding the performance and ease of use of the Ready Solutions for AI with optimized designs for machine learning and deep learning. To validate the full stack performance, we measured the number of images per second processed when training the AlexNet and ResNet50 deep learning networks and evaluated how the integrated solutions can simplify and accelerate AI deployment. The Deep Learning with NVIDIA design featuring Isilon significantly outperformed the competition in training time, delivering 2.9 times the performance of one competitor for an AlexNet deep learning neural network in a GPU accelerated environment and 2.3 times another competitor for a ResNet50 deep learning neural network.
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Dell EMC Storage

Accelerating the Artificial Intelligence Journey with Dell EMC Ready Solutions for AI

Published By: Dell EMC     Published Date: Mar 27, 2019
This ESG Technical Review documents evaluation of Dell EMC Ready Solutions for AI. We focused on understanding the performance and ease of use of the Ready Solutions for AI with optimized designs for machine learning and deep learning. To validate the full stack performance, we measured the number of images per second processed when training the AlexNet and ResNet50 deep learning networks and evaluated how the integrated solutions can simplify and accelerate AI deployment. The Deep Learning with NVIDIA design featuring Isilon significantly outperformed the competition in training time, delivering 2.9 times the performance of one competitor for an AlexNet deep learning neural network in a GPU accelerated environment and 2.3 times another competitor for a ResNet50 deep learning neural network.
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Dell EMC

Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC

Published By: HP     Published Date: May 15, 2014
IDC Spotlight paper. Seeking the business benefits generated by private cloud and to free themselves from the rigid silos of traditional IT infrastructures, organizations are turning to an approach that extends virtualization to all compute, network, and storage resources in their datacenters.
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gen8 blades, sddc, datacenter infrastucture, it management, data management
    
HP
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