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There is Cost to Inaction- Can You Afford to Wait on an ERP Software Decision?

Published By: Epicor     Published Date: Jun 11, 2018
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it will simply delay the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons organizations choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Epicor has a history of providing software solutions tailored specifically for the manufacturing industry. Check out the report, and see how upgrading to Epicor ERP can help grow your business.
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erp software, enterprise resource planning (erp), manufacturing, cloud erp
    
Epicor

Thomas Cook Streamlines WorldWide Support with Bold360 ai Self-Service

Published By: LogMeIn     Published Date: Feb 27, 2018
Bold360 ai's self-service solution was initially deployed in the UK. Owing to the success of this pilot, the service was quickly rolled out internationally. Today, Thomas Cook uses Bold360 ai to provide online support in five languages on 13 different customer-facing websites in the UK, Netherlands, Belgium, Germany, and France, along with four other support agent sites.
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customer, experience, markets, service, websites, integration
    
LogMeIn

Three Ways Extend Active Directory to your Cloud Apps

Published By: Okta     Published Date: Nov 09, 2015
The adoption rate of Software as a Service (SaaS) applications has been dramatic. However, the tendency of SaaS applications to be siloed has made identity management, user access and authorization an increasing challenge. Read this whitepaper to learn the top three ways to extend Active Directory to your SaaS apps.
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okta, active directory, cloud, cloud apps, saas, software as a service, identity management, it management
    
Okta

Three Ways to Integrate Active Directory with Your Saas Applications

Published By: Okta     Published Date: Jan 30, 2013
The adoption rate of Software as a Service (SaaS) applications has been dramatic. The tendency of SaaS applications to be siloed has made managing user access and authorization an increasing challenge. Read more to learn how Okta can help.
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software as a service, okta, saas applications, active directory, intergration, security, knowledge management, enterprise applications
    
Okta

Time Warner Cable Business Class delivers all the communication services to Buffalo

Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
    
Time Warner Cable Business Class

Time Warner Cable Business Class delivers all the communication services to Central New York

Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
    
Time Warner Cable Business Class

Time Warner Cable Business Class delivers all the communication services to New England

Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
    
Time Warner Cable Business Class

Time Warner Cable Business Class delivers all the communication services to Rochester

Published By: Time Warner Cable Business Class     Published Date: Apr 15, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
    
Time Warner Cable Business Class

Tip Sheet: Building the Business Case for an Omnichannel Contact Center

Published By: Genesys     Published Date: Jun 11, 2018
While most companies today support multi-channel customer service, they typically manage individual channels in silos, resulting in a fragmented customer experience. Moving to an omnichannel contact center solution will not only provide a substantial competitive advantage, it will also improve the overall experience and satisfaction of both agents and customers. Download this tip sheet to learn eleven metrics for building your business case for omnichannel customer service including: • 50% reduction in processing of duplicate messages across channels • Over 20% increase in First Contact Resolution • 15% increase in CSAT
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omnichannel contact center, customer experience, csat, first contact resolution
    
Genesys

Top 10 Best Practices For Successful Multicloud Management

Published By: IBM APAC     Published Date: Jun 21, 2019
Understanding cloud environments and making decisions about multiloucd management can be complex. Questions arise, such as how organizations need to change in this multicloud world. Working with enterprise customers, IBM has identified ten key pain points and related best practices that help organizations successfully navigate these transformations. This covers the following key pain points: • Cost transparency and visibility • Dynamic, up-to-date Catalog • IT to operate in two, connected models • Standardized consumption • Aggregated services for added value • Integration remains a necessity • Control without obstruction • Challenges of user management • Primary consumption: Machine-to-machine purchase • Internal and external IT role changes
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IBM APAC

Top 5 Reasons for Cloud-Based Disaster Recovery

Published By: VMware, Inc     Published Date: Oct 28, 2014
VMware vCloud® Air™ Disaster Recovery introduces native cloud-based disaster recovery capabilities for VMware vSphere® virtual environments. Built on VMware’s hypervisor-based replication engine, vSphere Replication, and integration support with vCloud Air, it provides simple and secure asynchronous replication and failover. Consider these top five reasons why you should look to the cloud for your disaster recovery needs.
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cloud, disaster recovery, asynchronous replication, hypervisor-based replication, integration, networking, data center
    
VMware, Inc

Top five reasons to become a performance-based business

Published By: ServiceNow     Published Date: Sep 18, 2018
What is a performance based business? A performance-based business is an organization guided by data-driven decisions. It is proactive, self-aware, and highly competitive. Data isn’t siloed in a business analytics department. Instead, the right people have the right data at the right time and in the right context. The top 5 reasons to become a performance-based business: 1. Get better results. 2. Align your entire business. 3. Make data-driven decisions. 4. Manage change more effectively. 5. Spot trends faster. Discover how ServiceNow Performance Analytics could benefit your business by downloading this eBook.
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performance, business, data, servicenow
    
ServiceNow

Top Reasons to Adopt Scale-Out Data Lake based on EMC Isilon

Published By: EMC     Published Date: Jun 13, 2016
A Data Lake can meet the storage needs of your Modern Data Center. Check out the Top 10 Reasons your organization should adopt scale-out data lake storage for Hadoop Analytics on EMC Isilon.
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emc, data center, storage, storage space, data protection, infrastructure, servers, backup and recovery
    
EMC

Top Reasons to Adopt Scale-Out EMC Data Lake for Hadoop

Published By: Dell EMC     Published Date: Jun 29, 2016
Traditional DAS or Scale-out NAS for Hadoop Analytics? Here are our top 8 reasons to choose a Scale-Out Data Lake on EMC Isilon for Hadoop Analytics.
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emc isilon, storage, best practices, data, network attached storage, storage area networks, storage management, storage virtualization
    
Dell EMC

Top Reasons To Choose Dell EMC Isilon Express

Published By: Dell EMC     Published Date: May 23, 2017
The rapid growth of unstructured data poses significant challenges to store, manage, secure and protect data across virtually every industry segment. You need a way to manage your data: simply, securely and cost-effectively.
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Dell EMC

Top trends for online reputation management in 2018

Published By: Reputation.com     Published Date: Jun 29, 2018
The past year ushered in some big changes for Online Reputation Management (ORM) — and the practice has become indispensable for any location-based enterprise. In 2017, review sources proliferated, consumers became more savvy about the validity of online reviews, and the position of Chief Experience Officer started to gain traction among locationbased organizations. ORM and SEO became increasingly intertwined as Google refined its search algorithms with a strong emphasis on reviews and star ratings. This year, expect to see these four trends move to the forefront: 1) Google will extend its dominance in online review volume and consumer exposure, eclipsing all other specialty sites. 2) SEO will be reinvented as user-generated reviews weigh more heavily in search rankings. 3) The voice of the customer will no longer be siloed across disconnected categories. 4) Consumer feedback from reviews and social media will drive operational improvements.
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Reputation.com

Transforming Customer Experience in Financial Services: Building a 360 Degree View of the Customer

Published By: Data Stax     Published Date: Oct 14, 2016
Financial services companies engage with customers across multiple channels and across a range of financial products. This wealth of customer information is often stored in isolated data silos. Building a 360° view of the customer can directly impact customer experience and help banks grow customer retention, upsell products and provide compelling interactions. This paper examines the challenges these institutions face when creating a 360° view of every customer interaction, what database requirements the lines of business should look into, and use cases to benefit from by leveraging DataStax Enterprise, the database platform purpose built to power cloud applications.
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datastax, netflix, mint bills, digital, personalization
    
Data Stax

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency

Published By: CA Service Assurance     Published Date: May 15, 2011
Evolving to the next level of IT effectiveness requires a new level of integration and analysis of cross-silo management information. This involves linking application status and root-cause information with infrastructure status and relating that to impact on IT service quality. Read this brief to learn how this approach to IT management can benefit your organization.
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it operational efficiency, cross-silo, infrastructure status, it service quality, it management, business service analytics, reporting, business analytics
    
CA Service Assurance

Três Questões Que Você Deve Responder Para Garantir Que Está Pronto Para o GDPR

Published By: Symantec     Published Date: Jun 13, 2018
O Regulamento Geral de Proteção de Dados (GDPR) entrou em vigor em 25 de maio de 2018. Se você processa dados pessoais da União Europeia (UE), o GDPR provavelmente aplica-se a você, mesmo se você não estiver na UE. Isso porque o regulamento é global em seu escopo e se aplica a qualquer organização que processa dados pessoais da UE, independentemente da localização das empresas ou do processamento dos dados. Na sua essência, a legislação do GDPR foca em como garantir que a privacidade seja respeitada como um direito fundamental e que os dados pessoais sejam mantidos em sigilo e segurança. Elizabeth Denham, do Gabinete do Comissário de Informações da UE (ICO - Information Commissioner Office), diz: “Esta lei não é sobre multas. Trata-se de colocar o consumidor e o cidadão em primeiro lugar” e “A emissão de multas sempre foi e continuará sendo, um ultimo recurso”. No entanto, é importante observar que os custos de não cumprir o regulamento podem ser rigorosos. Podem incluir uma multa de a
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Symantec

True Federation: A Must-Have Strategic Service Delivery

Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
    
ASG Software Solutions

Trust and Brand Management: Is the finance industry meeting consumer expectations?

Published By: Trustpilot     Published Date: Apr 11, 2018
In a survey of over 900 US and UK companies, Trustpilot compiled results from finance companies among the respondents to learn which initiatives they consider most important, what their 2018 priorities are, and whether or not trust plays a role in their business strategy. Trustpilot also conducted a global consumer poll throughout the month of January 2018 on Trustpilot.com to learn more about customers’ expectations when it comes to the finance industry, receiving over 15,000 responses. Those survey results provided a more detailed understanding of whether finance companies’ priorities are aligned with consumer expectations, while also getting a clearer picture of how trust and reputation should be approached. At the end of this report, in addition to the findings, recommendations are provided to finance companies based on the survey findings and analysis.
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trustpilot, finance, consumer expectations, business strategy, brand management, online reputation, consumer loyalty
    
Trustpilot

TRUSTED SECURITY SOLUTIONS FROM THE OIL RIG TO THE ELECTRIC GRID

Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. That’s why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven — everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions

Tu guía del soporte omnicanal

Published By: Zendesk     Published Date: Dec 10, 2018
in importar cuál es tu negocio o el horario de atención, tu puerta siempre está abierta. Los clientes de hoy en día hacen preguntas a cualquier hora del día o de la noche y esperan recibir una respuesta, pero no esperan mucho tiempo. Ese hecho representa un reto para la mayoría de los negocios: ¿cómo prever qué canales necesitará o querrá tener un cliente y cómo determinar si esos canales son eficaces para su organización? En pocas palabras: sí, es necesario. Y esta guía tiene el propósito de ayudarle a explorar ese hecho. Para los clientes es importante poder contactar a una compañía de varias maneras y dan por hecho que cada interacción sigue el hilo de la anterior y de la siguiente. Más información sobre la solución omnicanal con Zendesk.
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Zendesk

Une Vision Holistique: Créer des profils client grâce au marketing piloté par les données

Published By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
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customer experience, marketing, data management
    
Adobe

Unified Information Access for Agile Enterprises: Accelerating Information Driven Business Processes

Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob
    
Attivio
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