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The Role of the User Experience in Video Conferencing

Published By: Polycom     Published Date: Jul 30, 2014
While video conferencing can offer significant, measurable benefits to companies and their employees, all video conferencing solutions are not alike. To ensure successful deployment and implementation--and to maximize (ROI)--managers must choose their video conferencing tools wisely, matching the right technology to the right use cases. This is critical to ensure that employees actually benefit from the technology, and to keep management costs and headaches as low as possible. This paper will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider.
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user experience, video conferencing, solution, roi, technology, business technology
    
Polycom

Access Management (IAM) Reference Architecture for the Internet Of Things (IoT)

Published By: ForgeRock     Published Date: Jul 09, 2015
In the great Internet of Things (IoT) gold rush, early adopters have largely left behind identity and access management. As a result, many organizations are scrambling to deal with the consequences. Successful IoT implementations have complex relationships to people, things, and services, and the only sustainable and secure method for securing the IoT long term is to enable persistent identity across applications, devices, and things.
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idot, aim, lot, forgerock, applications, access management, architecture, it management
    
ForgeRock

7 Deadly Sins of ITIL Implementations

Published By: Cherwell Software     Published Date: Jun 21, 2018
Some would have you believe that ITIL® is on its way out. That it’s no longer relevant in today’s fast-paced digital environment. But ITIL still holds many timeless truths. As a set of best practice recommendations, ITIL provides a solid foundation and a common language for IT service management (ITSM) in these rapidly changing times. The problems arise when ITIL is seen as dogma. If you apply it too literally—as rules to follow, instead of recommendations to consider—ITIL will slow you down. You’re left struggling to keep up with ever-increasing user demands, not to mention your enterprise’s need to modernize and digitally transform. If you suspect ITIL is slowing you down, read on to uncover the seven ways ITIL has commonly been misapplied—and gain guidance on how you can go faster, while still upholding ITIL principles.
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itil, implementation, digital
    
Cherwell Software

Best Practices in Virtual Desktop Infrastructure Implementation

Published By: Pure Storage     Published Date: Jan 12, 2016
This guides provides insight into the various benefits and challenges associated with VDI implementation and ultimately culminates in an overview of the many use cases for VDI in healthcare. VDI is not the solution for all practices, but for many it is enabling higher efficiency and faster innovation.
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virtual desktop infrastructure, vdi, healthcare, pure storage, vdi implementation, data security, mobility, it management
    
Pure Storage

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys

How To Successfully Select An ERP System In Eight Simple Steps

Published By: Epicor Software Corporation     Published Date: Apr 12, 2017
An Enterprise Resource Planning (ERP) system is a series of software applications or modules that collects data from your sales, purchasing, finance, inventory, supply chain, manufacturing and quality functions into a common database so that your company can share the information, coordinate activities and collaborate. If you’re looking for your first ERP system or looking to upgrade from an existing system, the evaluation, selection and implementation process is a long-term strategic decision for your organization.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Epicor Software Corporation

Research & Consulting: Healthcare Marketing Research Firm Saves Time and improves Performance

Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
With its clients’ needs as the cornerstone of its mission, a research and consulting firm in the healthcare industry wanted a better way to manage its business. The company had been using various spreadsheets and systems to track project and financial information, which made finding data time consuming and inefficient. As a project based business, with the majority of its projects ranging from 2-6 weeks in duration, the organization wanted an integrated solution to help optimize its overall project management approach. The firm selected Deltek and since implementation has experienced numerous benefits, including increased time savings, improved visibility into financial data and enhanced performance.
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research, consulting, healthcare, marketing, firm, performance
    
WorkBook from Deltek

The North Face delivers online customer care as advanced as its products

Published By: LogMeIn     Published Date: Feb 27, 2018
The North Face rigorously tested several providers and quickly realized that Bold360 hit all the marks. After the initial implementation, The North Face entered into a 3-month professional services engagement to take their chat strategy to the next level. The Bold360 professional services team helped The North Face implement strategic new chat features and tactics, including adaptive canned messages, proactive chat, dual monitors and layered chat, and provided additional development support as needed. To maximize the impact of its chat strategy, The North Face also created an 11-person core chat team, with reps chosen for their skills and product knowledge. Empowered with the capabilities of Bold360, these dedicated agents can now provide truly in-depth product support.
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north face, online, customer, products, engagement, professional
    
LogMeIn

Blockchain: Going Beyond Trading for Financial Services

Published By: TIBCO Software     Published Date: Feb 27, 2019
Blockchain in Financial Services is receiving a lot of attention, especially for synchronizing financial agreements between institutions. But how can blockchain be used outside of this context? Can it apply to use cases such as identity, fraud, and AML? Watch this short webinar to hear how blockchain can be used to solve other key issues facing the industry, about research into consensus algorithms beyond proof of work, and about myths and truths that must be considered for a successful enterprise blockchain implementation. Speaker: Nelson Petracek, CTO, TIBCO Software
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blockchain, financial services, fraud, aml
    
TIBCO Software

Disaggregation and the Virtual Network (Japanese)

Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel

The Secret to Successful Digital Signage Networks

Published By: Four Winds Interactive     Published Date: Jul 19, 2019
When it comes to implementing and managing an effective digital signage network, every organization has to start somewhere. Regardless of how many screens you have or what applications you’ve deployed, there’s always something new to learn. But you don’t have to learn every lesson on your own. We’ve compiled a list of tips and best practices from organizations of all sizes—companies with implementations ranging from 10 screens to 2,000 screens. Use this resource to learn from the people that have successfully implemented and scaled digital signage within their organizations.
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Four Winds Interactive

Tips for Maximizing the Return on Your ERP Investment

Published By: Sage     Published Date: Jul 08, 2015
This white paper describes two strategies organizations can employ to maximize the returns from their ERP investments: Use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.
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enterprise resource planning, erp, investment dollars, erp implementation
    
Sage

Software in Silicon: What It Does and Why

Published By: Oracle     Published Date: Oct 20, 2017
The Software in Silicon design of the SPARC M7 processor, and the recently announced SPARC S7 processor, implement memory access validation directly into the processor so that you can protect application data that resides in memory. It also includes on-chip Data Analytics Accelerator (DAX) engines that are specifically designed to accelerate analytic functions. The DAX engines make in-memory databases and applications run much faster, plus they significantly increase usable memory capacity by allowing compressed databases to be stored in memory without a performance penalty. The following Software in Silicon technologies are implemented in the SPARC S7 and M7 processors: Note: Security in Silicon encompasses both Silicon Secured Memory and cryptographic instruction acceleration, whereas SQL in Silicon includes In-Memory Query Acceleration and In-Line Decompression. Silicon Secured Memory is the first-ever end-to-end implementation of memory-access validation done in hardware. It
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Oracle

Enhanced Data Center Security with SPARC and Oracle Solaris

Published By: Oracle     Published Date: Oct 20, 2017
This paper provides guidance to organizations interested in researching Oracle’s SPARC M7 and Oracle Solaris 11 security features and capabilities. It will also provide a high level overview of some of the noteworthy features that these two product offerings bring to the market. We will review industry best practices in information security as it relates to these Oracle products in the context of a secure implementation. This paper is not meant to be an in depth technical paper, position paper, or security implementation guide. It will instead endeavor to deliver a foundational level of knowledge of the SPARC M7 processor and server technology and the function set within Oracle Solaris 11 that are primarily relevant to information security as it is currently understood. The information used to compose this paper was collected from a variety of open sources, interviews with Oracle subject matter experts, and reviews of OEM (Original Equipment Manufacturer) documentation and specificatio
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Oracle

Secure and Efficient Infrastructure for Scale-Out and Cloud

Published By: Oracle     Published Date: Oct 20, 2017
Oracle’s new cloud platform, included a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in memory and can prevent hacking explo
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Oracle

The Most Advanced Systems for Cloud and Scale-out: SPARC S7

Published By: Oracle     Published Date: Oct 20, 2017
On Thursday June 30th, we announced Oracle’s new cloud platform, including a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in
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Oracle

New SPARC S7 Servers for Cloud & Scale-Out

Published By: Oracle     Published Date: Oct 20, 2017
On Thursday June 30th, we announced Oracle’s new cloud platform, including a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics. Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in
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Oracle

Redefining Real-time Database Performance

Published By: Oracle     Published Date: Oct 20, 2017
Databases have long served as the lifeline of the business. Therefore, it is no surprise that performance has always been top of mind. Whether it be a traditional row-formatted database to handle millions of transactions a day or a columnar database for advanced analytics to help uncover deep insights about the business, the goal is to service all requests as quickly as possible. This is especially true as organizations look to gain an edge on their competition by analyzing data from their transactional (OLTP) database to make more informed business decisions. The traditional model (see Figure 1) for doing this leverages two separate sets of resources, with an ETL being required to transfer the data from the OLTP database to a data warehouse for analysis. Two obvious problems exist with this implementation. First, I/O bottlenecks can quickly arise because the databases reside on disk and second, analysis is constantly being done on stale data. In-memory databases have helped address p
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Oracle

App. Release & Deployment For Dummies

Published By: IBM     Published Date: Jul 08, 2015
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive.
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application integration, life cycle, software deployment, automation, itil, software integration, devops approach, infrastructure
    
IBM

BYOD Policy Implementation Guide

Published By: Absolute Software     Published Date: Dec 20, 2012
Three Simple Steps to Legally Secure and Manage Employee-owned Devices Within a Corporate Environment
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byod, policy, guide, mobile, security, cloud, apps, administration
    
Absolute Software

5 Ways StreamSets Tames Apache Kafka

Published By: StreamSets     Published Date: Sep 24, 2018
If you’ve ever built real-time data pipelines or streaming applications, you know how useful the Apache Kafka™ distributed streaming platform can be. Then again, you’ve also probably bumped up against the challenges of working with Kafka. If you’re new to Kafka, or ready to simplify your implementation, we present common challenges you may be facing and five ways that StreamSets can make your efforts much more efficient and reliable
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apache, kafka, steam, sets, data
    
StreamSets

Red Hat JBoss BPM Suite 6 compared to Appian 7 BPM Suite

Published By: Redhat     Published Date: Sep 11, 2015
This competitive review addresses 3 specific capabilities of competing business process management (BPM) suites: - The integration of complex event processing (CEP) - The quality and types of tools that decrease implementation times - The advantages of a truly open product architecture
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jboss bpm, appiam 7 bpm, integration, bpm, business process management, application integration, middleware, virtualization
    
Redhat

Transformation story: How to get more value from your technology investment

Published By: KPMG     Published Date: Jun 06, 2019
Many businesses continue to upgrade finance solutions piecemeal. But a bolder investment has the potential to deliver exceptional value. Find out how a global retailer transformed their finance function with a major Oracle ERP Cloud implementation. Read this story to understand: • what benefits you can expect from a full-scale transformation • how to start defining your vision • how to realise benefits sooner • five key principles to guide your transformation.
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KPMG

Report: The state of intelligent automation

Published By: KPMG     Published Date: Jun 06, 2019
Many executives struggle to understand what intelligent automation means for their organisation and its operations. This global survey of almost 600 business leaders reveals the why, what and how of successful adoption. Read the report to find out: • which functions are leading on automation-related investment • what executives experience as the biggest challenges to implementation • how businesses expect IA to impact their existing workforce • ten practical action points for driving scale in IA.
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KPMG

Transformation story: Transform IT service management with confidence

Published By: KPMG     Published Date: Jun 06, 2019
Advanced service management platforms help reduce costs, enhance ITSM performance and give employees access to the IT they need. Find out how we helped a global law firm implement a state-of-the-art ServiceNow platform. Read this story to understand: • what benefits advanced ITSM platforms can deliver • how to decide on your preferred platform • how to ensure a fast, efficient, low-risk implementation • five key principles to guide your transformation.
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KPMG
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