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2019 iovation Gambling Industry Report

Published By: Iovation     Published Date: Aug 02, 2019
iovation's 2019 Gambling Industry Report provides an in-depth analysis of the trends that drove gambling in 2018 and insights into driving Differentiation with Players in 2019.
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Iovation

Find Your Right Mix of Private and Public Cloud with HPE Helion and 451 Research

Published By: HP Enterprise Business     Published Date: Mar 02, 2017
Powered by data from 451 Research, the Right Mix web application benchmarks your current private vs public cloud mix, business drivers, and workload deployment venues against industry peers to create a comparative analysis. See how your mix stacks up, then download the 451 Research report for robust insights into the state of the hybrid IT market.
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HP Enterprise Business

Magic Quadrant for the CRM Customer Engagement Center

Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, collaboration
    
Pega

Critical Capabilities for BPM-Platform-Based Case Management Frameworks

Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management, business intelligence, business management, collaboration
    
Pega

How Experience Keeps Top Financial Brands in the Lead

Published By: Adobe     Published Date: Apr 23, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on i
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Adobe

Sentiment Analysis with AlchemyAPI: A Hybrid Approach

Published By: IBM APAC     Published Date: Nov 22, 2017
AlchemyAPI’s approach to natural language processing incorporates both linguistic and statistical analysis techniques into a single unified system. This hybrid approach provides an industry-leading advantage since both techniques have benefits and drawbacks depending on the content and specific usecases. Linguistic analysis takes a basic grammatical approach to understand how words combine into phrases, and how those phrases combine into sentences. While this approach works well with editorialized text (e.g., news articles and press releases), it does not perform as well when it comes to usergenerated content, often filled with slang, misspellings and idioms. Statistical analysis, however, understands language from a mathematical standpoint and works well on “noisy” content (e.g., tweets, blog posts, and Facebook status updates). The combination of these two approaches allows for increased accuracy on a variety of content.
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industry, advantage, linguistic, grammatical, statistical analysis, content
    
IBM APAC

Frost & Sullivan SSL/TLS Certificates Market Report: Finding the Business Model in an All Encrypt Wo

Published By: Entrust Datacard     Published Date: Apr 26, 2017
Research in the SSL/TLS security market points to a growing need for securing web applications with high assurance certificates issued by a reputable Certification Authority (CA). The integrity of the CA and the extended services offered through a certificate management platform (CtaaS) can produce a truly secure IT environment for website transactions according to industry analysts, Frost & Sullivan, in their in-depth analysis, SSL/TLS Certificates Market, Finding the Business Model in an All Encrypt World. Organizations want to avoid the negative publicity associated with security breaches and customers want to be assured of data protection when making online transactions. In this condensed report, catch the highlights of current industry trends and the ever important need to secure your server with a reputable CA.
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Entrust Datacard

Ponemon Institute Research Report: The Post Breach Boom

Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Data breaches have become a fact of life for organizations of all sizes, in every industry and in many parts of the globe. While many organizations anticipate that at some point a non-malicious or malicious data breach will occur, the focus of this study is to understand the steps organizations are taking—or not taking--to deal with the aftermath of a breach or what we call the Post Breach Boom. Sponsored by Solera Networks, The Post Breach Boom study was conducted by Ponemon Institute to understand the differences between non-malicious and malicious data breaches and what lessons are to be learned from the investigation and forensic activities organizations conduct following the loss or theft of sensitive and confidential information. The majority of respondents in this study believe it is critical that a thorough post-breach analysis and forensic investigation be conducted following either a non-malicious or malicious security breach.
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data, non-malicious, malicious, ponemon, solera network, application security, encryption, internet security, network security appliance, security management, security policies, web service security
    
Blue Coat Systems

Power of Cloud for Distribution

Published By: Oracle     Published Date: Mar 28, 2017
The complexities of distribution make it a most daunting challenge. Indeed, for hoteliers, mastering it might be akin to finding the industry’s Holy Grail. Consider the task’s many facets: Maximizing exposure to attract new customers and establish presence in markets, both near and far, requires contracts and integration with an everchanging cast of OTAs and metasearch companies. Evaluating voluminous amounts of data for rate management practically defines “paralysis by analysis.” And demonstrating online capabilities that can adapt to the ever-changing demands of today’s consumers – who expect everything to be faster, better and cheaper than yesterday.
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cloud, distribution, hoteliers, oracle
    
Oracle

The Writing in the Aisle: What the 2016 US Holiday Season Tells Us About the Future of Retail

Published By: WNS     Published Date: Jun 21, 2017
The US retail industry has had an interesting holiday season, marked by high expectations, volatility and distractions, and a reassuringly strong end. While it saw high sales growth - a 4 percent growth over last year, the best in some time - the results have not brought cheer all around. In many respects, the 2016 holiday sales data emphasizes the disruption patterns impacting the retail industry, and validates several predictions about the changing face of retail. Online and mobile sales continue to grow unabated, at 17 and 44 percent respectively, while in-store traffic saw the highest decline in two years. While none of this is surprising in itself, it helps to highlight the role omni-channel retail will play in the coming years.
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retail industry, online sales, mobile sales, analysis, store traffic, branding
    
WNS

Winning the Omni-channel retail race

Published By: WNS     Published Date: Jun 21, 2017
Making key decisions that improve business performance requires more than simple insights. It takes deep data discovery and a keen problem solving approach to think beyond the obvious. As a business leader, you ought to have access to information most relevant to you that helps you anticipate potential business headwinds and craft strategies which can turn challenges into opportunities finally leading to favorable business outcomes. WNS DecisionPoint , a one-of-its kind thought leadership platform tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Coupling empirical data analysis with practical ideas around the application of analytics, disruptive technologies, next-gen customer experience, process transformation and business model innovation; we aim to arm you with decision support frameworks based on points of fact.
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cost of goods solid, warehousing and logistics, advertising and promotion, rent, electricity and utilities, floor staff, depreciation, system costs
    
WNS

OpenVINO™ Toolkit Enables an All-in-One System for Developing AI Solutions for Healthcare

Published By: Intel     Published Date: Dec 13, 2018
Advanced image analysis and computer vision are key components of today’s AI revolution and is becoming critical for a wide range of industry applications, including healthcare, where this technology is being used to detect anomalies and improve patient care. Due to a lack of integrated tools and experience with these cutting-edge technologies, however, deploying complete systems is difficult. Applications that utilize deep learning approaches often require large amounts of highly parallel compute power, storage, and networking capabilities, along with performance optimizations for faster data analysis. The Intel and QNAP/IEI solution combines all these elements in one complete system for scalable data management for hospitals and clinics of all sizes. Read more on Intel’s and QNAP/IEI’s real-world use case on macular degeneration analysis through high-performance computing, vision capabilities, storage, and networking in a single solution.
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Intel

Five game-changing factors to consider before investing in the European power market

Published By: ABB     Published Date: Oct 31, 2018
In 2017, Europe produced more Of its electricity from solar, wind and biomass resources than from coal. Today's market is more volatile, with greater variability in energy sources due in large part to the desire to reduce environmental damage. The European Union (EU) is on track to achieve its 2020 goal of reducing greenhouse gas emissions by 20% compared to 1990 levels l by reducing its reliance on carbon-based power. This paper examines the five most critical variables that investors, developers, and others must recognise in the due diligence process before investing in a new power generation project in Europe.
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energy industry, power market analysis, investor advice, digital technology, automation technology
    
ABB

Smarter & faster: helping transportation and logistics companies improve fleet management decisions

Published By: HERE Technologies     Published Date: Feb 12, 2019
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
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location data, transport & logistics, location services
    
HERE Technologies

Questions & Answers: Industry Trends in Onboarding Panel

Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Read this whitepaper to find out what industry trends are important in onboarding by the experts in the field!
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silkroad, human resources, industry trend, onboarding, panel, analysis
    
SilkRoad Technology

Smarter & faster: helping transportation and logistics companies improve fleet management decision

Published By: Here Technologies     Published Date: Mar 29, 2019
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
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here technologies, transport and logistics
    
Here Technologies

The Algorithmic Insurer - How AI and Machine Learning is Transforming the Insurance Industry

Published By: TIBCO Software     Published Date: Jul 22, 2019
Connected Intelligence in Insurance Insurance as we know it is transforming dramatically, thanks to capabilities brought about by new technologies such as machine learning and artificial intelligence (AI). Download this IDC Analyst Infobrief to learn about how the new breed of insurers are becoming more personalized, more predictive, and more real-time than ever. What you will learn: The insurance industry's global digital trends, supported by data and analysis What capabilities will make the insurers of the future become disruptors in their industry Notable leaders based on IDC Financial Insights research and their respective use cases Essential guidance from IDC
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TIBCO Software

For Banks, It's Evolve or Die

Published By: Datastax     Published Date: Mar 06, 2018
Ever since the invention of the abacus, the banking industry has been on the leading edge of technological innovation. Today more than ever, the industry relies on game-changing software to provide high-performing business-critical operations, analysis, and insights for retail banking, loans, credit cards, and more.
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Datastax

IBM Delivers Innovative Cloud Infrastructure Solutions Spanning On-Premises & Hybrid Cloud

Published By: IBM     Published Date: Jul 02, 2018
Cloud has evolved from a technological innovation to an integral part of business. Companies in every industry are investing in Digital Transformation initiatives to evolve and grow; often, cloudbased platforms are foundational elements of these transformations, as businesses increasingly seek the flexibility and agility to roll out new software services in days or weeks, versus months or years. As Digital Transformation initiatives unfold, one key challenge is to modernize the data center to facilitate rapid delivery of new applications and services—while still ensuring that existing missioncritical applications remain high performing, available, and secure. Another challenge relates to new requirements for accelerating the analysis of organizational data to near real time, much faster than previously possible with earlier incarnations of Business Intelligence (BI). Agile businesses are demanding faster access to the information contained within operational and business data stores to
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IBM

Meet expectations in an always-connected high-tech market

Published By: Dassault Systèmes     Published Date: May 09, 2018
Today’s thriving High-Tech sector is driven by shrinking product lifecycles, rapid innovation, distributed engineering/manufacturing—and highly demanding customer expectations. The industry needs to deliver on multiple fronts, including: • Embed customer-centric innovation throughout the lifecycle: Only with customer experience at the core can companies stay ahead. • Tame ideas into executable products: Detecting early trends and using customer feedback is vital. • Manage complexity better: Increasing visibility of all product data helps build and manage digital models to use in every business function from R&D to field service. • Create relevant connected systems: High-Tech innovators use IoT for an ongoing dialogue of customers, devices and manufacturers. • Provide agility to compete on software, hardware and service: Customers want value from every interaction. Download your targeted industry analysis to learn more.
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Dassault Systèmes

Create the future of transportation and mobility experience

Published By: Dassault Systèmes     Published Date: May 09, 2018
Technology is transforming mobility and vehicle ownership. To be a game-changer in the transportation and mobility market, organizations must anticipate customer expectations and deliver compelling experiences. • Help my customers experience the future: Digitization, VR and interactive experiences show consumers benefits before they are on the road. • Give my customers enhanced levels of customization: Vehicle personalization transforms a product purchase to a multi-dimensional experience. • Streamline my product development processes: Innovation increases product diversity while reducing development time and costs. • Keep me up to speed with new mobility solutions: Organizations must be open to change in imagining how to go from point A to B. • Prepare me for the shift to Mobility as a Service: MaaS is already affecting transportation and pressuring margins for conventional car manufacturers. I invite you to download your targeted industry analysis and uncover the expectations to tak
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Dassault Systèmes

Reimagine financial services to meet customer expectations

Published By: Dassault Systèmes     Published Date: May 09, 2018
More connected, informed and demanding customers have the financial services sector looking closely at their processes and products. Collaborative digital platforms can transform your value network and approach. • Improve data insights: Transform legacy systems, manual processes and data silos for consumer-centric collaboration. • Compete with agile FinTech startups: Use disruptive technologies to meet clients’ changing needs. • Empower me to make my own decisions: Give self-directed customers exceptional experiences, like rapid enrolment and self-assessment tools. • Turn regulatory compliance to competitive advantage: Use digitization to improve compliance, reduce risk and enhance governance. • Improve customer experience through digitization: Reduce regulatory issues, gain insights, increase efficiency and customer-centric innovation. I invite you to download your targeted industry analysis and uncover the expectations to take into account at every stage to be disruptive in the age o
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Dassault Systèmes

Be a game-changer in meeting owner expectations in AEC

Published By: Dassault Systèmes     Published Date: May 09, 2018
Tight schedules, cost challenges and lack of visibility can strain relationships in the Architecture, Engineering and Construction (AEC) market. As new technologies raise owner expectations, you need to respond rapidly to customer needs with on-target solutions. You need to know how to anticipate and exceed owners’ expectations. You need to deliver on multiple fronts, including: • Be a partner not just a supplier: Owners are looking for irreplaceable partners who transparently deliver value. • Achieve more predictable outcomes: Partnerships build from developing plans, mitigating risks and delivering. • Deliver on time and on budget: Firms must meet expectations precisely and avoid costly waste and delays. • Be involved from day one: Owners now expect visibility and involvement across the project. • Deliver something unexpected: AEC firms need to deliver unique, surprising solutions. Download your targeted industry analysis to learn more.
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Dassault Systèmes

Expectations for a meaningful retail experience

Published By: Dassault Systèmes     Published Date: May 09, 2018
Discerning and demanding consumers expect meaningful retail interactions. Creating new world-class experiences is vital to differentiate products and boost profits in the consumer goods market. • Let me shop when and how I want: Technology to research and buy products defines consumer behavior, driven by social media’s “see now, buy now” mentality. • Give me relevant data: With ever-expanding information, every touchpoint should have customer data that matters. • Give me a truly unique experience: Innovative retailers use new partners and tools to deliver personalized consumer experiences. • Pair my products with consistently good service: New customer service technologies are crucial in a world with more consumer/retailer choices. • Make my retail environments better: Consumers want memorable, differentiated experiences in user-friendly digital and physical retail environments. I invite you to download your targeted industry analysis and uncover the expectations to take into account a
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Dassault Systèmes

2017 EMEA & APAC Ethics & Compliance Whistleblowing Hotline & Incident Management Benchmark Report

Published By: NAVEX Global     Published Date: Dec 07, 2017
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme, including: Does our culture support employees who raise concerns? Are our communications with employees reaching the intended audiences and having the desired effect? Are our investigations thorough and effective? Do we need more training? Do we need to review or update our policies? Do employees know about our reporting channels? Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. This year’s analysis of our EMEA & APAC data from nearly 14,000 ethics and compliance hotline reports revealed key data points that compliance professionals can use to benchmark and assess their programme’s performance, and move toward predictive risk mitigation.
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navex, ethics and compliance software, hotline data, risk mitigation, incident management systems
    
NAVEX Global
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