insurance industry

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Algorithmic Insurance

Published By: TIBCO Software     Published Date: Oct 03, 2018
The Insurance industry continues to undergo significant transformation, with new technologies, business models, and competitors entering the market at an increasing rate. To be successful in attracting and retaining the most valuable customers, insurance companies must innovate and increase the speed at which they respond to customer demands. Traditionally, the insurance software market was dominated by a handful of specialist vendors with products that were initially expensive, difficult to deploy, costly to maintain, and did not provide the speed needed for today's market. Now there has been a shift away from these "black box" applications to platforms that allow insurers to make their algorithmic IP available to business users, allowing much faster response to business demands. The algorithmic platform approach also comes at a fraction of the cost of black box solutions, while delivering advanced analytical techniques like Machine Learning and Artificial Intelligence (AI).
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artificial intelligence, machine learning, dynamic pricing, predictive claims, real-time fraud, contextual customer experience, operational effectiveness
    
TIBCO Software

3 Unique Ways to Improve the Economics of Insurance with Artificial Intelligence

Published By: Expert System     Published Date: Aug 07, 2019
Facing combined ratios exceeding 98% in both P&C and Health Insurance1 for three of the past five years and declining investment yields, insurers are asking “What can we change in our operations to improve our economics?” Conclusive answers are now coming from Cognitive Technology, the variety of Artificial Intelligence that deals with knowledge and textual information. Applied to the industry’s most resource-intensive processes, it is delivering unprecedented productivity gains and insight, and leading to deep changes in how P&C insurers do business. Here’s how.
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Expert System

How Experience Keeps Top Financial Brands in the Lead

Published By: Adobe     Published Date: May 15, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on imp
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Adobe

The Digital Transformation Journey: Key Technology Considerations

Published By: CA Technologies     Published Date: Jun 04, 2015
In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
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CA Technologies

Does the Quality of a Patient’s Wristband Really Matter?

Published By: Zebra Technologies     Published Date: Jun 20, 2018
Digital technology continues to play an ever-increasing role in today’s modern healthcare systems. While 95% of hospitals in the United States have implemented Electronic Health Records or EHR, much work remains.1 Patient identification errors continue to plague hospitals and are the precipitating factor for 13% of surgical mistakes and 67% of transfusion mix-ups.2 Nationally, medication errors cause at least one death every day and injure 1.3 million people annually.3 The cost of lost lives, reduced productivity and malpractice insurance fees are debilitating the healthcare industry. At the center of every hospital’s safety program is the patient wristband, which provides caregivers access to the information they need at every point of care during the patient stay. However, not all wristbands are of equal quality. Some wristbands are not durable enough to withstand the rigors of a busy hospital environment, leading to workarounds and mistakes that, in the end, comprise patient care. H
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reducing errors, positive patient identification, patient safety, healthcare wristbands, patient identification, laser wristbands, thermal wristbands, patient alert wristbands, wristband materials, patient solutions
    
Zebra Technologies

Does the Quality of a Patient’s Wristband Really Matter?

Published By: Zebra Technologies     Published Date: Sep 12, 2018
Digital technology continues to play an ever-increasing role in today’s modern healthcare systems. While 95% of hospitals in the United States have implemented Electronic Health Records or EHR, much work remains.1 Patient identification errors continue to plague hospitals and are the precipitating factor for 13% of surgical mistakes and 67% of transfusion mix-ups.2 Nationally, medication errors cause at least one death every day and injure 1.3 million people annually.3 The cost of lost lives, reduced productivity and malpractice insurance fees are debilitating the healthcare industry. At the center of every hospital’s safety program is the patient wristband, which provides caregivers access to the information they need at every point of care during the patient stay. However, not all wristbands are of equal quality. Some wristbands are not durable enough to withstand the rigors of a busy hospital environment, leading to workarounds and mistakes that, in the end, comprise patient care. H
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Zebra Technologies

A 3-step guide to insurance transformation

Published By: MuleSoft     Published Date: Nov 27, 2018
Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile. Read this whitepaper to learn: An overview of the challenges insurers are facing in the industry. How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise. Strategies for using APIs to create a single view of the customer and build connected customer experiences.
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MuleSoft

Reputational Risk and IT in the Insurance Industry

Published By: IBM     Published Date: Aug 06, 2014
Download here to learn how security and business continuity can shape the reputation and value of your company.
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ibm, insurance, reputational risk, security
    
IBM

The Real-World Use of Big Data in Insurance

Published By: IBM     Published Date: Aug 06, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today, it is a business imperative. In addition to providing solutions to insurance companies’ long-standing business challenges, big data inspires new ways to transform processes, organizations and many aspects of the insurance industry as we know it.
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ibm, insurance, data, big data, technology, business
    
IBM

The real-world use of big data in insurance

Published By: IBM     Published Date: Aug 08, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today, it is a business imperative. In addition to providing solutions to insurance companies’ long-standing business challenges, big data inspires new ways to transform processes, organizations and many aspects of the insurance industry as we know it.
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big data, technology, insurance industry
    
IBM

Winning strategies for insurers

Published By: IBM     Published Date: Aug 08, 2014
As the world changes around them, many insurers are struggling to be profitable. A combination of disruptive forces — some economic, some societal, some technological — is shaking up the insurance industry comfort zone. Yet some leading insurers manage to stay ahead of the pack, but how?
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strategies, insurers, insurance industry
    
IBM

Reputational risk and IT in the insurance industry

Published By: IBM     Published Date: Aug 08, 2014
How security and business continuity can shape the reputation and value of your company.
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reputational risk, insurance industry, security, business continuity
    
IBM

The New Customer Service Model in Insurance: Enabled by Unified Insurance Solutions

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read how to improve cross-selling and up-selling, claims efficiency and market opportunities from insurance and IT industry authority, Mark Breading, SMA partner at SMA Strategy Meets Action.
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call center management, call center software
    
Interactive Intelligence

Beyond the Insurance Contact Center: The Communications Center of the Future

Published By: Interactive Intelligence     Published Date: Feb 14, 2012
In the insurance industry, call centers have become increasingly sophisticated in terms of their business capabilities and enabling technologies.
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call center management, call center software
    
Interactive Intelligence

IBM Industry Podcast series: Tips for Thriving in Today's Economy with BPM.

Published By: IBM     Published Date: Oct 09, 2009
Today, more than ever, organizations must deliver the benefits of cost optimization and business agility. This Podcast series explains how that goal can be realized through dynamic Business Processes Management. The series focuses on banking, government, healthcare, insurance, cross-industry and retail.
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ibm industry podcast, cost optimization, business agility, business processes management, banking, government, healthcare, insurance, cross-industry, retail, business management, business process management, it spending
    
IBM

Case Management and its Implementation in the Insurance Industry Podcast

Published By: IBM     Published Date: Dec 07, 2010
Download this free podcast to learn why Insurers are utilizing Advanced Case Management to improve profitability and increase marketshare in a highly competitive industry.
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ibm, advanced case management podcast, acm, insurance, business intelligence, content management, collaboration, business analytics, content management system
    
IBM

The Top 10 Reasons Why Insurance Companies Choose DocuSign

Published By: DocuSign     Published Date: Mar 23, 2016
The insurance industry generates nearly $2 trillion a year in revenue- yet still runs on paper-based processes. Read the report and discover the top 10 reasons why Insurance Companies choose DocuSign for their Digital Transaction Management and eSignature solution. DocuSign is revolutionizing digital transaction management for all players in the insurance sector.
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DocuSign

Ombud and DocuSign: How Agile Insurers are Improving the Bottom Line

Published By: DocuSign     Published Date: Mar 23, 2016
This Ombud report examines Insurance industry trends and demonstrates how embracing eSignature streamlines key interactions within the insurance ecosystem.
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DocuSign

Compliance Management Case Study: Aon Corporation

Published By: Cornerstone OnDemand     Published Date: Aug 01, 2009
Insurance is a highly regulated industry that maintains strict licensing requirements. All Aon employees must be trained on certication and licensing requirements as mandated by government, industry associations and Aon's internal corporate governance. Download now to find out why they chose Cornerstone OnDemand.
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cornerstone, aon, compliance, employee development, training, web-based training
    
Cornerstone OnDemand

Frost & Sullivan: Smarter Analytics for Retail

Published By: IBM     Published Date: Nov 07, 2012
This is a series of 5 papers giving an Industry POV for analytics (Banking, Insurance, Government, Telecommunications, Retail). These papers extends from Smarter Computing Industry papers with a deeper look at analytics.
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retail, ibm, smarter analytics, performance, customer insight, business technology
    
IBM

How Agile Insurers are Improving the Bottom Line

Published By: DocuSign     Published Date: Jun 25, 2014
The Internet has empowered consumers with self-service, and the insurance industry is adapting and innovating amongst its competitors to create a great online experience. It is imperative for insurers to decide where best to invest in technology - streamlining customer- or agent-initiated processes. Effectively leveraging the right technology helps insurers enable both the agent and customer.
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docusign, self service, insurance industry, ombud, key interactions, technology, enterprise applications
    
DocuSign

The real-world use of big data in insurance

Published By: IBM     Published Date: May 27, 2014
“Big data”– which admittedly means many things to many people – is no longer confined to the realm of technology. Today, it is a business imperative. In addition to providing solutions to insurance companies’ long-standing business challenges, big data inspires new ways to transform processes, organizations and many aspects of the insurance industry as we know it.
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ibm, big data, insurance, insurance technology, big data solutions, business value, financial data, risk data, claims data, actuarial data
    
IBM

Harnessing the power of big data and analytics for insurance

Published By: IBM     Published Date: May 27, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
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ibm, big data, analytics, insurance, insurance industry, big data solutions, integration, risk assessment, policy rates, customer retention, claims data, transaction data
    
IBM

Digital reinvention - Trust, transparency and technology in the insurance world of tomorrow

Published By: IBM     Published Date: May 27, 2014
If insurers want to succeed in today's digital world, they need to create experiences and business models that are orchestrated, symbiotic, contextual and cognitive.
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ibm, big data, insurance, digital insurer, business model, insurance industry, technology, integration, social business, it management
    
IBM

Safelite Takes on Cybersecurity

Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
Matthew Coy, Safelite’s Vice President of Information Technology, is responsible for overseeing all aspects of the company’s IT infrastructure, including selecting, administering, and supporting technology products. The company handles personally identifiable information, including credit card information and insurance data collected from several sources, and must comply with insurance industry regulations and the Payment Card Industry Data Security Standard. Safelite is the target of constant external attacks. The organization experienced ongoing security issues stemming from infected software, drivebys and other malicious downloads. According to Matthew, “A lot of malware and email viruses were making it through the environment, all bypassing our email security and AV.” Not only were the security controls ineffective, the previous AV platform required nearly 150 hours per week to manage. Matthew knew Safelite needed to make a change, and fast. Having worked with Cylance® at two previous companies, he was confident CylancePROTECT® could significantly improve Safelite’s endpoint security. Read the full case study to learn about the results Cylance was able to deliver.
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safe, lite, cybersecurity, data
    
BlackBerry Cylance
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