internal processes

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Increasing operational efficiency by 300% -- with RPA

Published By: Automation Anywhere APAC     Published Date: Apr 18, 2019
After evaluating all the options on the market, one company chose Automation Anywhere RPA to start its digital transformation journey and automate its invoice processing, help desk, and internal financial reporting processes. The company achieved its initial goals—and more. It got the first initiative—automating accounts payable—up and running in less than 6 months, and increased the efficiency of the operation by 300%.
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Automation Anywhere APAC

Curves | Jenny Craig

Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization, business management
    
Cherwell Software

Securing Internal Applications the Smart Way

Published By: Infosys     Published Date: May 30, 2018
In the wake of data hacks and privacy concerns, enterprises are working extra hard to make sure they secure customer data from external threats. But what about securing data internally? Organizations unknowingly leave a big security hole in their own systems when they fail to have structured internal processes to handle access requests for employees, which could have disastrous implications for data security. A leading US bank sought to move its internal applications to a secure system for a standard and consistent access rights experience. See how Infosys helped and the five key takeaways from the project.
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internal, applications, data, hacks, privacy, enterprises
    
Infosys

Digital Evolution in Life Sciences Supply Chain and Strategic Procurement Processes

Published By: SAP     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP

Digital Evolution in Life Sciences Supply Chain and Strategic Procurement Processes

Published By: SAP Ariba     Published Date: Oct 11, 2018
Life sciences is an industry on the move. Driven by regulatory changes, manufacturing capacity, and margin pressures, the industry’s supply chain and procurement leaders are relying heavily on contract manufacturing organizations (CMOs). These relationships require new ways of managing product quality and costs across the supply network. Learn how a true digital strategy can optimize internal and external processes – and extend them beyond the enterprise – so you can excel in today’s complex market.
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SAP Ariba

Creating the next-generation digital business, where "everything is a service"

Published By: IBM     Published Date: Apr 12, 2016
The digital transformation that organizations are striving for today requires a mindset of "no limits" in terms of securely exposing critical business assets for internal and external consumption. In order to be an agile, digital business, enterprises need to seamlessly connect across hybrid environments, applications, data and processes, keeping a keen eye on an open cloud strategy. They also need a secure integration framework to provide controlled access, a single dashboard providing performance insights, and easy access to digital assets for your developers. This webcast will explore all of these areas in depth, to support your enterprise's quest to become a next-generation digital business.
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ibm, digital business, api economy, api management, apim, api, enterprise applications, infrastructure
    
IBM

A New World Order for IT

Published By: Okta     Published Date: May 09, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
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Okta

Increasing operational efficiency by 300% -- with RPA

Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
After evaluating all the options on the market, one company chose Automation Anywhere RPA to start its digital transformation journey and automate its invoice processing, help desk, and internal financial reporting processes. The company achieved its initial goals—and more. It got the first initiative—automating accounts payable—up and running in less than 6 months, and increased the efficiency of the operation by 300%.
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efficiency, rpa, roi, digital workforce, ocr
    
Automation Anywhere APAC

The Great Debate: One Integrated System vs. Multiple Applications

Published By: Netsuite     Published Date: Jul 24, 2017
As fast-growing companies achieve greater market penetration, gain more customers and their organization grows, they often run in to a wall where internal processes struggle to keep up with continued demand. The key challenge to supporting that growth is laying the groundwork to scale the business effectively and efficiently while maintaining customer service and support.
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Netsuite

VMware Hyperconverged Infrastructure Delivers Compelling Financial Benefits During a Server Refresh

Published By: VMware     Published Date: Jun 24, 2019
Management is demanding more efficiency and cost optimization from internal IT groups. Independent research data shows VMware’s HCI offering provides better economics than other solutions. Leveraging current IT skills, infrastructure and operational processes creates a foundation for both Capex and Opex savings that will continue for years to come, with increased operational simplicity that will allow IT to better respond to business demands.
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VMware

Five Steps to Achieve Risk-Based Application Security Management

Published By: Group M_IBM Q1'18     Published Date: Jan 16, 2018
Internally developed software applications support the most sensitive and strategically important business processes of most enterprises. Yet application security is one of the most neglected fields of cybersecurity.
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risk-based application security, security management, application security, software applications
    
Group M_IBM Q1'18

A New World Order for IT

Published By: Okta     Published Date: Jul 19, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta

The sponsor named below commissioned Ardent Partners to write this report. While the report topic In

Published By: Determine (Selectica)     Published Date: Sep 13, 2016
The sponsor named below commissioned Ardent Partners to write this report. While the report topic In 2015, collaboration is the name of the game in procurement and frequently entails working with key internal stakeholders (like line-of-business managers and legal departments) or preferred suppliers to drive greater value through sourcing and procurement. For Chief Procurement Officers ("CPOs") and other supply management leaders, collaboration has taken on many new and innovative forms over the years, causing these executives to leverage new (and, in some cases, existing) processes, relationships, and technologies to enhance compliance, decrease risk, and increase savings. One such business process, contract management, has been reborn with digital, automated features that can shift the way procurement teams collaborate, mitigate risk, drive performance, and realize greater savings for the enterprise.
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Determine (Selectica)

CIOs and the Future of IT

Published By: Forrester Research     Published Date: Jun 11, 2018
There’s an alarming digital divide within many companies. Marketers are developing nimble software to give customers an engaging, personalized experience, while IT departments remain focused on the legacy infrastructure. The front and back ends aren’t working together, resulting in appealing websites and apps that don’t quite deliver. We’ve arrived at this misalignment for understandable reasons. Previously, most chief information officers (CIOs) were hired to digitize and bring order to companies’ internal systems and processes. They saw websites as marketing channels and were happy to let chief marketing officers (CMOs) oversee that province of technology. They had, and still have, plenty to do just to keep internal operations running smoothly. Marketers soon got into the habit of developing not just content, but also software programs to better reach and transact with customers. But now that websites and apps are becoming cornerstones of the business, the stakes are too high to al
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cio, marketers, business, digital, customers
    
Forrester Research

Removing the Hidden Barriers to Closing Deals

Published By: Lucidchart     Published Date: Nov 28, 2018
Does it take forever for your sales team to close deals? There’s a potential roadblock you may have missed: your internal sales communication. Take a look around—new sales reps are overwhelmed with processes and messaging during onboarding, your sales reps don’t pass discovery information off to sales engineers or customer support, and you aren’t always sure where deals stand, which makes it rather difficult to predict pipeline. If the members of your org aren’t completely aligned, you can’t take a prospect across the finish line or keep the org running smoothly. Download this eBook to see how visuals can solve these communication breakdowns and align your sales organization to close bigger and faster.
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Lucidchart

New Strategies for a New World IT: Are You Ready?

Published By: HP     Published Date: Feb 02, 2015
In response to accelerating business demands and the need for internal IT to remain competitive with external sources (i.e., public clouds), business and IT managers alike realize they need to transform their IT environments. IDC is seeing enterprise IT move away from unmanageable virtualized systems, siloed servers, storage, information, and processes to embrace more integrated infrastructures that enable cloud-based technologies.
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HP

IBM’s Journey to GDPR Readiness

Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
IBM has established a global readiness programme tasked with identifying the key impacts of the GDPR across IBM’s business and preparing IBM’s internal processes and commercial offerings for compliance with the GDPR.
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Group M_IBM Q119

Getting Your Analytics Efforts Started Right

Published By: Intel     Published Date: Sep 20, 2019
More data means more opportunities to discover powerful, actionable insights around customers, internal processes, and the broad market. Unfortunately, legacy IT architectures and approaches can block progressive analytics efforts. That leaves a lot of room for improvement, and the learning and investment curve for starting in analytics can be steep. However, tending to three core steps will prove immensely helpful on this journey: • Establishing an organizational foundation • Mapping the data pipeline • Transitioning analytics proofs of concept into production
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Intel

Achieving Operational Excellence in Professional Services Organizations

Published By: Workday     Published Date: Mar 26, 2019
As the competitive landscape of the professional services industry changes, do you have a plan to streamline your internal processes and build a competitive advantage? Watch this webinar replay to learn about the pitfalls firms face when trying to achieve operational efficiencies, and gain strategies for streamlining your internal processes.
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Workday

Webinar: The Modern Marketing Leader’s Dilemma

Published By: Progress     Published Date: Jan 22, 2019
With expectations high and requests coming from every direction, it is crucial you set strategic goals and objectives for your team that quickly drive results. But how do you set your priorities? How do you get the right mix of quick short-term wins and long-term strategic initiatives? And all the while keeping your customers, organization and stakeholders happy while ensuring the internal processes and technology are in place to support them. We will answer these questions and more in this on-demand webinar.
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Progress

C3/Consulting: The Value of Project-Based ERP and PSA

Published By: WorkBook from Deltek     Published Date: May 04, 2018
Katherine McElroy, EVP at C3/Consulting shares her views on scaling internal processes to accommodate fast growth, robust reporting with KPIs for self-analysis, and the value of a project-based solution to improve firm efficiency and visibility.
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consulting, erp, project, psa, accommodate, kpi, efficiency
    
WorkBook from Deltek

Digital Disruption in Banking: How DocuSign Helps Banks Drive Digital Transformation

Published By: DocuSign UK     Published Date: Aug 08, 2018
"Banking is going through a digital revolution. Read the eBook and learn how DocuSign helps banks digitize both internal and external mission-critical processes to achieve: • 80% faster cycle times • 93% fewer errors and millions of dollars in savings and productivity gains • 10% improved customer experience"
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DocuSign UK

Mobility Won't Wait for Your Sales Force: Urgent first steps in developing a Mobile strategy

Published By: MicroStrategy     Published Date: May 15, 2014
MicroStrategy, a global innovator of mobile solutions, recently surveyed 500 U.S. organizations on the use of tablet computers to support sales activities across a large, diverse group of industries. The survey results suggested many companies are facing significant hurdles to sales enablement related to the limitations of their internal sales systems, which are largely not equipped for enabling sales processes out of the office. Find out how innovative companies are enabling their sales reps to be 10X more effective with mobile sales enablement apps.
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mobilestrategy, mobile solutions, tablets, sales enablement, mobile sales, enablement apps, sales force
    
MicroStrategy

Integrating MineralTree with QuickBooks Ensured the Ability to Scale Quickly

Published By: MineralTree     Published Date: Jan 23, 2018
The team at Generation Tux is all about improving internal experiences to increase efficiency and improve operations. As a one-man finance team, they needed all the help he could get to automate and streamline financial processes. When he joined Generation Tux as the Controller, he found a disastrous Accounts Payable (AP) process in place. Found out how he turned it around.
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business payments, accounts payable, payment automation, invoice automation, accounting applications
    
MineralTree

Cloud Computing Deployments Should Begin With Service Definition

Published By: Riverbed     Published Date: Nov 02, 2016
"Infrastructure and operations leaders often struggle to understand the role of cloud computing and to develop strategies that exploit its potential. I&O leaders should complete the prerequisites before making the technology decisions required for successful, service-centered cloud computing strategies. Read the Gartner report to learn more about key recommendations: Identify the cloud-computing-related IT services you will offer or procure. Document the internal processes that will be affected by the identified cloud services. Map applications and workloads to the associated cloud services."
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Riverbed
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