ip communications

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Find The Best VoIP Provider For the Small Business: How to Tell If It's Right for Your Business

Published By: Covad     Published Date: Aug 21, 2009
In this insightful analysis, you'll discover how the best VoIP provider can help your small business save money, become more agile, and even look larger.
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voip, small business, small business networks, smb, voice over ip, ip telephony, telephony, telecommunications, covad, quality of service
    
Covad

Five Magic Bullets: Strategies for Improved Enterprise Faxing

Published By: Castelle     Published Date: Nov 01, 2006
Computer-based, network fax servers offer a high quality, low maintenance enterprise fax solution, well-suited for organizations involved in fax-intensive industries. From first-rate administration and development tools to comprehensive integration with existing network resources, fax servers can accelerate document processing and turnaround time while reducing communication costs.
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ip faxing, faxing, enterprise faxing, ip networks, document management, communications convergence, network management, messaging, castelle, enterprise applications, convergence, ip telephony, business integration, enterprise software, it spending, voice over ip
    
Castelle

Five Tips for Improving Customer Experience – Starting with the Support Desk

Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
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logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions, remote support software, saas, support agents, customer satisfaction, software development, customer relationship management, customer service, customer experience management, business technology
    
LogMeIn Rescue

Forrester Study: Learn The Real Business Value from UC and Collaboration Adoption

Published By: Cisco     Published Date: Aug 18, 2014
Are you thinking of implementing collaboration features? 80% of businesses have deployed unified communications and collaboration from VoIP to collaboration platforms and even WebRTC clients. Download this commissioned study conducted by Forrester Consulting on behalf of Cisco. Discover how UC and Collaboration technologies have delivered real business benefits today.
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research, collaboration, new world, work, cloud, platform, ownership, cost, productivity, maximize, robust, business value, communications, technologies, test and measurement
    
Cisco

Fox Creek Leather Delivers Personal, Responsive Customer Service

Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone, voice, vocalocity, networking, ip telephony
    
Vocalocity

From Ripples to Waves: How the Evolution of Consumer Demands Changed Cloud Communications

Published By: Mitel     Published Date: Apr 25, 2018
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth. In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
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evolution, consumer, demands, cloud, communications
    
Mitel

Genesys SIP: Empowering Enterprise-wide Customer Service

Published By: Genesys     Published Date: May 07, 2009
This white paper provides insights on the key attributes of SIP for customer service; how businesses can prosper with adoption of SIP; and flexible deployment strategies for migrating from TDM to VoIP. In addition, this paper will look at the available software, including relatively new arrivals such as unified communications, which can enhance a distributed customer sales and service strategy. Learn more today!
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genesys, virtualization, ip migration, voip, sip, session initial protocol, voice over ip, customer service, ip network, data center, unified communications, internet engineering task force’s, ietf’s, enterprise applications, data center design and management
    
Genesys

GHD Written Case Study

Published By: Riverbed DE     Published Date: Oct 16, 2017
GHD, a global company employing over 8500 people across 10 countries providing engineering, architecture, environment, and construction services to public and private sector clients, anticipates a cost savings of USD 1 million per year after implementing Riverbed’s SteelConnect across their organization. Understand how GHD: • Reduced their networking overhaul from 3 months to just 4 weeks • Enabled zero-touch network deployments to 50+ branch offices • Seamlessly integrated SteelConnect into existing Riverbed WAN and application optimization solutions • Reduced global telecommunications costs by 75% • Provided access to their entire business services offering to all connected end users • Shifted costs from expensive MPLS connections
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engineering, architecture, environment, public sector, private sector, ghd
    
Riverbed DE

GLOBAL VIDEO INDEX

Published By: Ooyala     Published Date: Dec 09, 2014
Another critical sign of the times is that the Internetdriven evolution of TV and video is now embraced, rather than spurned, by the TV establishment. HBO, CBS and others are touting new IP-delivered offerings. Charter Communications CEO Tom Rutledge says the number of programmers planning OTT deployments is good for the cable industry, which will have more flexibility in content bundling; and good for the consumer, who will have more choice. And discussing heightened competition for audiences and ad dollars in VARIETY, Josh Sapan, president-CEO of AMC Networks, referred to “an almost unstoppable trend for technology to facilitate consumer discretion and choice.”
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multi-device, mobile video, multi-screen, mobile, tablets, long-form video, networking
    
Ooyala

Going Beyond Radio with Motorola Solutions

Published By: Motorola Solutions     Published Date: May 21, 2019
When it comes to worker safety, efficiency and production, nothing is faster than right now. Organizations across various energy segments — oil, gas, petrochemical, electric utilities, water utilities and mining — are currently juggling a mix of communications solution devices and are hindered by gaps in coverage, poor battery life and fragile equipment that cannot withstand harsh environmental conditions. The power of now puts instant communications at your workers’ fingertips — because when communication slows, operation slows. Citizens rely on their homes being heated in the winter, clean running water and lights that turn on when they flip the switch. Meeting these expectations requires reliable, clear voice and data communications for energy workers day-in and day-out. So workers can communicate safely in hazardous environments. So precious resources are not wasted and efficient operations are maintained. So energy companies can continue to exceed expectations. Unified communicati
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Motorola Solutions

Got Office 365? A Guide to Meeting Solutions for Distributed Teams

Published By: Polycom     Published Date: May 22, 2017
Microsoft and Polycom are long-term partners, helping businesses improve productivity, efficiency, and collaboration. With the introduction of three exciting new services for Office 365, this partnership will take business communications even further.
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Polycom

Growing the Business via Cloud Deployments

Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya

Guide to Open Enrollment Communications

Published By: Collective Health     Published Date: Aug 24, 2016
o This actionable resource guide covers 7 ways you can think like a marketer to create a compelling Open Enrollment communications campaign. Use it to create an engaging and understandable experience for your people. The guide includes: ? Tips for developing communications your people will actually open, read, and understand ? Borrowing cardinal rules from consumer marketers and making them work for you ? Setting goals, strategy, and measuring ROI for this year's Open Enrollment
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best practices, communications, business management, business analytics
    
Collective Health

Hospitality: Communications Buying Guide, Delight Your Customers with Team Communications

Published By: Motorola Solutions     Published Date: Apr 26, 2019
When it comes to guest safety, exceptional customer service, and streamlining operations, nothing is faster than right NOW. Organizations across various industry segments — hotels, casinos, restaurants and entertainment venues — are juggling a mix of communication devices. This can mean gaps in coverage, poor battery life and aging equipment that diminishes your ability to deliver premium guest service. The power of NOW puts instant communications at your workers’ fingertips — because when communication slows, business slows.
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Motorola Solutions

Hosted VoIP PBX Solution Presents Compelling Communications Option for Micro Enterprise Market

Published By: Vocalocity     Published Date: Jul 20, 2011
This white paper investigates how a hosted VoIP solution can be an affordable approach that delivers value and a big-company image for micro-enterprises.
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ippbx, micro enterprise, voip, pbx, small business voip, vocalocity, micro enterprise, ip networks, ip telephony, small business networks, tcp/ip protocol, wireless application software, wireless messaging, wireless phones, ip faxing, voice over ip
    
Vocalocity

Hosted VoIP. What Does That Mean To My Business? 10 Business People Make Their Voices Heard.

Published By: Polycom     Published Date: Jun 17, 2010
This informative guide, featuring questions from business people, provides answers and insights on how Hosted VoIP can impact communications by providing critical features and flexibility, all for significantly lower costs.
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polycom, hosted voip, hd voice ip phone, video conferencing system, business communication, tco, ip networks, ip telephony, remote access, remote network management, total cost of ownership, video conferencing, voice recognition, voice over ip
    
Polycom

How Effective Communications Delivers Real Results for Your Small Business

Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology, telecom
    
Avaya

How is Social Changing the Way You Do Business?

Published By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
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socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight, knowledge management
    
Oracle

How Technology is Expanding Modern Marketing at an Accelerated Rate

Published By: Movéo Integrated Branding     Published Date: Jul 11, 2013
Learn how technology is expanding modern marketing at an accelerated rate and how to strategically keep pace with the new technology without losing marketing's effectiveness
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b2b, marketing, innovation, collaboration, adaptation, strategy, technology, trends, transformation, channels, partnership, clients, integration, game-changing, branding, communications, bottom-line, research, challenges, change
    
Movéo Integrated Branding

IDC Whitepaper - Imprivata Cortext: HIPAA Compliant Texting for Clinicians

Published By: Imprivata     Published Date: Dec 06, 2013
This whitepaper explores a HIPAA compliant text messaging application that supports encrypted protected health information, and best practices for implementation.
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secure messaging, hipaa compliant text messaging, hipaa password policy, hipaa security rule, healthcare communications, authentication, intrusion prevention, mobile workers, wireless security, business activity monitoring
    
Imprivata

Implementing Fax over IP in Your Organization

Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText

Integrated Business Communications: A Force For Business Transformation

Published By: IBM     Published Date: Nov 06, 2006
Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.  It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers.
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convergence, network convergence, ip telephony, voip, communications convergence, infrastructure, ip networks, ipsec, collaboration, ip faxing, voice over ip, ibm, it management, business process automation, business process management, enterprise software, customer experience management
    
IBM

Internet-Based Phone Service for Small to Mid-Size Companies

Published By: Vendor Guru     Published Date: Jan 16, 2008
Small businesses are faced with a difficult task when it comes to selecting or upgrading their telecommunications system. Very often, companies will conduct research based on their current size and where they project they will be in a year.
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voip, ip telephony, voice over ip, small business, soho, vonage, packet 8, vendor guru, vendorguru, telecom, telecommunications, phone, phone system, ip pbx, ippbx, pbx, telephone, voip, ip networks, small business networks
    
Vendor Guru

iPad in the Enterprise: Developing and Deploying Business Applications

Published By: apperian     Published Date: Apr 13, 2012
You'll learn about the high-level software architectural options, the importance of design and user experience, application development tools and techniques, and best practices for deploying applications and managing iPads in the enterprise.
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apperian, technology, ipad, wireless communications, business applications, enterprise, business analytics, mobile data systems, wireless application software, application integration, application performance management, business technology
    
apperian
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