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5 Recurring Revenue Growth Secrets

Published By: ServiceSource     Published Date: Nov 01, 2013
In this book we describe best practices honed through 13 years of experience and partnership with some of the leading technology companies in the world. These best practices will give you insight into three key areas: • Data management & renewal opportunity generation • Sales strategy & execution • Continuing the renewal cycle We hope you enjoy this book!
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reducing customer churn, servicesource, recurring revenue, higher profit margins, drive innovation, drive performance, saas companies, competitive markets, less loyal customers, the cloud, profitable revenue stream, unique business process, technology platform, deliver real-time, fact-based plan, renewal ready data, accelerate analytics, channel partners, science of renewals, application performance management
    
ServiceSource

Why Your Next Generation Firewall Protection Isn't Enough

Published By: Webroot Inc     Published Date: Jan 15, 2015
The problem with the vast majority of network and endpoint security solutions is that they operate on the premise of static whitelists and blacklists. These lists do not account for the changing nature of URLs, IPs, files and applications, nor for the volume of unknown threats permeating the web, meaning they cannot be used to provide adequate protection. Compounding this problem is that commercial network security technology, such as NGFWs and unified threat management systems, can easily flood the organization’s network security teams with too many alerts and false positives, making it impossible to understand and respond to new threats. As a result, not only do these threats evade the security technology and land with the victim’s infrastructure, but they also have plenty of time to steal sensitive data and inflict damage to the victim’s business. The final characteristic of the latest attacks is how quickly they compromise and exfiltrate data from the organization, compared to the
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firewall, network security, urls, ips, adequate protection, security
    
Webroot Inc

Acquisition Evolved

Published By: Adobe     Published Date: Mar 03, 2017
In the Media and Entertainment industry, it all comes down to acquiring and retaining audiences. The higher the audience value, the better. Our guide, Acquisition Evolved, gives you a four-part framework to identify and engage high-value audience segments across channels that drive engagement, subscriptions, and advertising opportunities. Read the guide to learn: • Tips to accelerate your data-driven marketing • How to overcome audience acquisition and engagement obstacles • How to identify the right marketing technology for audience acquisition
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media and entertainment, acquiring audience, retaining audiences, data-driven marketing, engagement obstacles, data management
    
Adobe

2017 Gartner Magic Quadrant for Enterprise Integration Platform as a Service

Published By: MuleSoft     Published Date: Apr 17, 2017
MuleSoft Positioned as a Leader 4 Years in a Row Read this complimentary copy of the 2017 Gartner Magic Quadrant for iPaaS, and find out why MuleSoft was named a Leader based on completeness of vision and the ability to execute. Read on to learn: Expert perspectives on the iPaaS vendor landscape Critical analysis of key differentiators Latest developments in integration technology Industry benchmarks and trends
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mulesoft, leader, industry benchmarks, gartner magic quadrant
    
MuleSoft

Rethinking Asset Management: Evolving to Analytics-Driven Decisions

Published By: Landis + Gyr     Published Date: May 30, 2017
Learn how five asset management strategies have evolved to unlock real-time data. Today, many utilities are developing transformative, data-driven asset management strategies that build on their advanced metering infrastructure (AMI) investments. The results? Improved reliability, customer satisfaction, efficiency, and long-term planning. In this white paper, we examine the relationship between asset management and technology: • How technology advances have driven the evolution of asset management • 5 asset management strategies built on real-time data • How you can prepare for a distribution-centric world
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asset management, analytics, data, ami, landis
    
Landis + Gyr

Considerations for Building a Healthcare Sector Private Optical Network.

Published By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
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packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals, rapidly growing bandwidth, real-time telesurgery video and data, remote imaging and diagnosis, simplify healthcare network operations, telehealth and telemedicine, telesurgery and video diagnosis, transfer massive imaging files, transmitting full-body mri images, transmitting genome data, transport network equipment, value-based care models, wan and lan convergence reduces
    
Ciena

The Top Five Advantages of Packet-Optical Networks for Healthcare.

    
Ciena

Healthcare Overcomes Difficulties With the Advantages of Hybrid Packet-Optical Networks.

    
Ciena

Is There a Better Way to Manage Product Development Projects?

Published By: Dassault Systèmes     Published Date: Aug 08, 2017
A recent study by Engineering.com indicated there is a significant gap between how Industrial Equipment Manufacturing companies value specific aspects of their project execution and how they judge their performance. In order to address the challenging aspects of product development projects, it was determined that projects with a web-based Product Lifecycle Management (PLM) solution will perform higher. Learn how PLM solutions with embedded project management can uniquely provide the following operational best practices: • Full alignment between projects and the product portfolio in order to leverage common technology platforms and launch products to market faster • Coordination of a project’s schedule and resources, with its scope as defined by requirements and development constraints, in order to meet market expectations • Automatic project task updates as development work is completed to provide a real-time understanding of project status and progress
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product development, engineering, companies, plm, product lifecycle management, market, designs, budget, dassault
    
Dassault Systèmes

Executive cloud-native platform checklist

Published By: Red Hat     Published Date: Jun 19, 2019
Technology has fundamentally changed the way we live. Access to data and information anytime, anywhere is no longer a luxury—it is a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver higher-quality applications more often, enabling companies to stay relevant and seize digital business opportunities. Cloud-native is an approach to building applications that takes advantage of cloud computing models and DevOps principles to make the delivery of new features and services faster and more flexible. With a cloud-native strategy, organizations can begin the culture, process, and technology changes needed to meet new demands and become an IT organization that can deliver business innovation faster. The following checklist will assess your needs and possible business impacts to help you choose a cloud-native platform that benefits the business, developers, and IT operations team.
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Red Hat

Robotic Process Automation: Adding to the Process Transformation Toolkit

Published By: Blue Prism     Published Date: Mar 28, 2019
Robotic process automation describes the use of technology to automate tasks that are traditionally done by a human being. The technology itself mimics an end user by simulating user actions such as navigating within an application or entering data into forms according to a set of rules. RPA is often used to automate routine administrative tasks that typically require a human being to interact with multiple systems, but RPA technology is evolving to support the automation of increasingly sophisticated processes at scale within enterprise architectures rather than on the desktop. Over the past two years, RPA has been adopted by a number of business process outsourcing (BPO) providers and a growing number of end-user organizations are now deploying the technology themselves to create “virtual workforces” of robotic workers.
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Blue Prism

3 Ways to Break Through Barriers to Omnichannel Success

Published By: ttec     Published Date: Oct 16, 2019
Omnichannel, in its most complete definition, means taking into account individual customer needs and perspectives to create seamless customer experience within and across multiple channels. The customer is in control, which creates amazing customer experiences and reduces friction for users and the business. With a true omnichannel experience, each conversation is a continuation from the last and customers don’t have to reiterate their problems multiple times to multiple people. It provides better insights into a customer’s next action, and it enables more personalized product recommendations and proactive outreach. Through technology and analytics, brands can improve their operational efficiency, optimize their channel mix, and take advantage of lower-cost channels, all while enabling a better experience for their customers.
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ttec

Eliminating Authentication Silos and Password Fatigue with Federated Identity and Access Management

Published By: F5 Networks Inc     Published Date: Jan 03, 2014
In today's cloud-based, mobile IT world, the need for security is rapidly growing. As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what is also growing. This Technology Spotlight discusses the challenges of cloud identity access management and provides guidance on which IAM architectural solutions would benefit your business.
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security, cloud, application delivery, authentication, access control, application security, silos, password fatigue, iam, identity management, password management, security management, cloud computing
    
F5 Networks Inc

What is UC downtime costing your business? Get the eBook: Achieving High Availability in UC

Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
    
Black Box

CRM Software: Reasons to Optimize

Published By: Vendor Guru     Published Date: Dec 21, 2007
Managing customer relationships profitably is a challenge many businesses face. Increasingly available information and customer choices translate into a decrease in automatic loyalty. New distribution and communication channels create more complex customer interactions. Implementing powerful technology enablers may be prohibitively expensive for many firms.
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crm, customer relationship management, crm solution, crm software, loyalty, customer loyalty, customer satisfaction, customer interaction, profitability, vendorguru, vendor guru, quinstreet, vendor guru general campaign, best practices, customer interaction service, enterprise software, sales & marketing software, customer experience management
    
Vendor Guru

Pivotal CRM and Microsoft: Evolving in Lock Step

Published By: Pivotal CRM     Published Date: Dec 21, 2007
For more than a decade, Pivotal CRM has been the choice of Microsoft-centric organizations that want the flexibility to model their specific business practices within their customer relationship management system. The Pivotal CRM product line leverages the Microsoft technology stack to provide usability and productivity advantages through integration to Microsoft Office, and more.
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pivotal, crm, customer relationship management, microsoft, partner, partnership, alliance, product, direction, sedna, 6.0, .net, web services, soa, service oriented arthitecture, architecture, tier, flexibility, usability, future
    
Pivotal CRM

Entrust IdentityGuard Cloud Services Smart Credentials: Multiuse Smartcards, USB Tokens & Mobile

Published By: Entrust Datacard     Published Date: Jul 21, 2014
One of the most secure and simple-to-use methods for strong authentication is achieved via multipurpose smartcards. Unfortunately, many smartcard solutions require too many point products, are complex and place a heavy burden on IT.
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identity guard, cloud service, smart credentials, authentication, multipurpose, technology, usb token, mobile, security
    
Entrust Datacard

F5 BIG-IP v10

Published By: F5 Networks Inc     Published Date: Jul 08, 2009
iControl provides the means by which F5's BIG-IP platform can be automated, integrated, and flexible such that it can adapt in real-time to changing network and application infrastructure conditions inside and outside the data center. Whether you are building out a new infrastructure or adapting to new technology, using iControl can enable unprecedented levels of control over and visibility into the application delivery process.
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enhancement, feature, big-ip, application delivery controller, adaptable, dynamic, device, system, version, management, solution, security, it management, wireless, local area networking, wlan
    
F5 Networks Inc

F5 iControl

Published By: F5 Networks Inc     Published Date: Jul 08, 2009
iControl provides the means by which F5's BIG-IP platform can be automated, integrated, and flexible such that it can adapt in real-time to changing network and application infrastructure conditions inside and outside the data center. Whether you are building out a new infrastructure or adapting to new technology, using iControl can enable unprecedented levels of control over and visibility into the application delivery process.
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icontrol, big-ip, application, technology, infrastructure, control, device, system, network, data center, networking, it management, data center design and management
    
F5 Networks Inc

Optimizing the Business of IT

Published By: F5 Networks Inc     Published Date: Jul 08, 2009
New functionality in BIG-IP v10--such as resource provisioning and route domains--coupled with existing administrative domain capabilities enables IT to virtualize application delivery functions across departments. Sharing the investment in a unified application delivery solution across business constituents increases the return on investment while reducing the complexity inherent in managing multiple devices.
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big-ip, big-ipv10, resource, functionality, domain, administrative, application, function, investment, delivery, solution, business, technology, roi, management, enterprise applications, application performance management, business intelligence, business management, return on investment
    
F5 Networks Inc

The Impact of Virtualization Software on Operating Enivronments

Published By: VMware/Intel Server Refresh and Cost Savings     Published Date: Oct 23, 2007
Today's use of virtualization technology allows IT professionals to automatically manage the resources of the physical server to efficiently support multiple operating systems, each supporting different applications. This IDC Technology Assessment presents IDC's view of how virtualization technologies are impacting and will continue to impact operating environments and the operating environment market near- and long-term.
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vmware, operating environments, virtualization, x86, server virtualization, data center, fc san, fibre, networkattached storage, nas, nic, high availability, vmware consolidated backup, vcb, vdc os, tco, total cost of ownership, vstorage, distributed power management, dpm
    
VMware/Intel Server Refresh and Cost Savings

Where Contact Center Are Missing the Mark with Customer Care

Published By: LogMeIn     Published Date: Jun 23, 2015
This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.
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improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service, customer relationship management, customer satisfaction, customer service, customer experience management
    
LogMeIn

Where Contact Centres are Missing the Mark with Customer Care Infographic

Published By: LogMeIn     Published Date: Jun 23, 2015
This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.
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improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology, customer interaction service, customer relationship management, customer satisfaction, customer service, customer experience management
    
LogMeIn

Hyatt Hotel Case Study

Published By: CDW     Published Date: Oct 10, 2013
An ambitious mobile strategy built around tablets is helping Hyatt Hotels reach new levels of customer service.
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mobile strategy, case study, wireless strategy, customer service, modernizing hospitality, apple, ipad, technology for businesses, hospitality, hotels, hyatt hotels, convergence, network performance management, mobile applications, wireless application software
    
CDW

Now Entering the Zettabyte Era

Published By: Cisco Systems     Published Date: Oct 01, 2013
Annual global IP traffic has increased fourfold in the past five years, and it will surpass the zettabyte threshold by 2017. In this Cisco® Visual Networking Index (VNI) paper, discover the details and methodology of this forecast. Read report.
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ip traffic, technology, cisco visual networking index, vni, best practices, telecommunication, wireless, business technology, telecom
    
Cisco Systems
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