it service levels

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Read the Forrester Report to Discover the Future of Applications

Published By: Epicor     Published Date: Apr 12, 2019
As a business leader of a manufacturing company, you may be experiencing the challenges of competing in a digitally transformed marketplace. In our increasingly digital world, your ability to grow depends on how your business leverages the latest best-practice technology. Is your enterprise resource planning (ERP) system keeping pace? In this Forrester Research report—presented by Epicor Software—you’ll discover the latest insights on software as a service (SaaS) business solutions. SaaS business applications will evolve in the cloud to new levels of value in: Intelligence Flexibility Connectivity User experience The report also provides predictions and recommendations that will help guide your manufacturing business with its strategic growth initiatives. Download the report to learn more, and discover why you should change the way you think about cloud.
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epicor erp, saas, applications
    
Epicor

Third-Party White Paper by EMA: How ASG's MetaCMDB Strategy Enables More Effective BSM

Published By: ASG Software Solutions     Published Date: Jun 24, 2008
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata
    
ASG Software Solutions

The IT innovators guide to Digital Transformation

Published By: Comcast Business     Published Date: Feb 06, 2019
The technology landscape in the financial services sector is vast, ranging from cutting-edge to mission-critical, each having an impact on the industry as a whole. Customer-facing services and back-end operations alike are seeing real benefits from innovation, including greater efficiencies and higher levels of customer satisfaction.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet
    
Comcast Business

Empowering eGovernment with Mobile Identity

Published By: Entrust Datacard     Published Date: Oct 24, 2016
All of these elements of growing connectivity have the potential to significantly increase productivity, streamline operations and enhance service levels to citizens and stakeholders. But these benefits are only one side of the story. The added complexity of the new eGovernment environment also creates many new challenges, as government agencies search for effective ways to secure and control access to the rapidly growing number and variety of gateways to their ecosystems.
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Entrust Datacard

Modern Data Protection: Putting an End to Downtime with Hitachi Vantara

Published By: Hitachi Vantara     Published Date: Mar 08, 2019
With IT under increasing pressure to deliver on availability service levels and make a positive impact on the business, having a robust, efficient, and reliable modern data protection strategy is a must. Making the right IT investments can be instrumental in moving the needle, and leveraging the right tools and technology can make a substantial impact.
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Hitachi Vantara

ESG Research Reviews How the Right Tools can Minimize Downtime

Published By: Hitachi Vantara     Published Date: Mar 08, 2019
In a perfect world, downtime would be a thing of the past, however, as organizations continue their digital transformation journeys, more data assets are being created—generating, in turn, higher availability demands. Delivering on availability service levels is not just a technical responsibility, but also a business imperative extending well beyond IT. The consequences of failing to meet service levels can be dire and costly. Read this white paper to learn how the right tools can minimize downtime.
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Hitachi Vantara

Using Hybrid IT to Improve Government Services

Published By: Hewlett Packard Enterprise     Published Date: Oct 24, 2017
As the use of cloud solutions in government increases, both business and IT leaders are recognizing that the safety and success of their business depend on finding ways to take full advantage of cloud innovation while ensuring consistent service levels, data management and privacy, and user experiences. Hybrid IT management includes aligning the organization around service levels, cost control, security, and IT-enabled innovation.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Hewlett Packard Enterprise

Welcome to Your Modern Data Center

Published By: Dell EMC     Published Date: Nov 08, 2016
Your data center struggles with competing requirements from your lines of business and the finance, security and IT departments. While some executives want to lower cost and increase efficiency, others want business growth and responsiveness. But today, most data center teams are just trying to keep up with application service levels, complex workflows, and sprawling infrastructure and support costs.
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data, converged infrastructure, integration, vmware, private clouds, business application, storage management, database development
    
Dell EMC

Transforming the Enterprise with a Dynamic IT Infrastructure

Published By: HPE     Published Date: Feb 20, 2015
Imagine an environment where business decisions drive application choices and policy, with no regard for infrastructure, where best practices are implemented based solely on business requirements—and a “guaranteed service level” means just that. The IT of the future will be an elaborate business operation unencumbered by past technology decisions, one capable of providing exact service levels to multiple constituencies while continually optimizing costs.
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HPE

Fulfilling the Promise of the Digital Workspace

Published By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware AirWatch

A Chance for a Datacenter Do-Over

Published By: Dell     Published Date: Oct 24, 2014
The migration off Windows Server 2003 is an opportunity for a datacenter “do-over” – a technology infrastructure transformation with implications for business innovation. It’s an opportunity to gain competitive advantage over industry peers, to meet application service levels faster and provide better overall capability, and to make yourself more valuable to your organization. Download this paper to better understand why these aspirations and goals should be at the heart of your migration project.
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platform migration, virtualization, it infrastructure, application service levels, datacenter solutions
    
Dell

AB World Food Optimizes Inventory Planning With Infor SCM

Published By: Infor     Published Date: Aug 04, 2011
AB World Foods has a highly complex supply chain, driven in part by the nature of its globally sourced and distributed products as well as by the demands of growth and acquisition. With Infor SCM Demand Planning, the company cut costs while also improving service levels.
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infor, ab world food, scm, enterprise business software, customer relationship management, enterprise asset management, enterprise resource planning, financial management
    
Infor

Evolve IT: Why Performance Matters When Building Your New SD-WAN

Published By: Silver Peak     Published Date: Sep 26, 2016
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak

Evolve IT: Why Performance Matters When Building Your New SD-WAN

Published By: Silver Peak     Published Date: Feb 06, 2017
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak

IT Friction Causes a Decline in Value for Organizations: Forrester Investigates

Published By: BMC Software     Published Date: Jun 25, 2013
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, productivity, it support, customer satisfaction, technology, it management, enterprise applications, data management
    
BMC Software

CIO: Here's why analytics is eating the supply chain

Published By: FusionOps     Published Date: Jul 25, 2016
Life science companies are adopting innovative cloud technology to provide a single source of truth for end-to-end supply chain decision-making. Read this CIO interview to learn how H.D. Smith is using FusionOps supply chain intelligence software to improve efficiency, cost, and quality. Interview Highlights: • How to improve time to actionable insights using a cloud platform • How to improve service levels and forecast accuracy through deeper intelligence into the supply chain • How to enable cross-functional collaboration to make better business decisions and drive performance improvement
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FusionOps

Guide to Understanding LXC and Docker Containers on Oracle Linux

Published By: Oracle APAC     Published Date: May 24, 2018
Container technologies have substantial benefits especially given the need to isolate applications to increase service levels. Linux Containers (LXC) and Docker containers can be your best choice, depending on your use case.
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Oracle APAC

Introduction to storage quality of service

Published By: SolidFire_NetApp     Published Date: May 10, 2016
Quality of service (QoS) is a critical enabling technology for enterprises and service providers wanting to deliver consistent primary storage performance to business-critical applications in a multi-tenant or enterprise infrastructure. The type of applications that require primary storage services typically demand greater levels of performance than what is readily available from traditional storage infrastructures today. However, simply providing raw performance is often not the only objective in these use cases. For a broad range of business-critical applications, consistent and predictable performance are the more important metrics. Unfortunately, neither is easily achievable within traditional storage arrays.
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storage management, performance management, best practices, application integration, technology, business intelligence, storage, network management
    
SolidFire_NetApp

Control Application Data Growth Before It Controls Your Business

Published By: IBM     Published Date: Sep 22, 2011
Companies need capabilities for identifying data assets and relationships, assessing data growth and implementing tiered storage strategies-capabilities that information governance can provide. It is important to classify enterprise data, understand data relationships and define service levels. Database archiving has proven effective in managing continued application data growth especially when it is combined with data discovery.
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ibm, application data, technology, enterprise, database archive, application integration, analytical applications, database development
    
IBM

IT's Dirty Little Secret

Published By: Dynatrace     Published Date: Dec 16, 2015
Your IT organization devotes huge amounts of effort to monitoring service levels; but are you including End User Experience? When your primary interface with your customer is digital, EUE means a lot, and is a critical driver in business performance.
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dynatrace, end user experience, eue, business performance, software development, it management, enterprise applications
    
Dynatrace

Monitoring Public Cloud Infrastructure and Services

Published By: CA Technologies     Published Date: Aug 21, 2017
Lured by opportunities to speed innovation, reduce costs and enhance agility, many business executives are opting to move their organization’s applications into public cloud environments. Whether or not organizations realize these advantages to the fullest extent possible will in part be dictated by the monitoring capabilities in place. This paper offers a detailed look at the monitoring challenges cloud environments can pose, and it examines the key approaches = organizations need to take to foster maximum service levels, efficiency and agility in the cloud.
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CA Technologies

Moving from Reactive to Proactive IT Monitoring

Published By: CA Technologies     Published Date: Aug 21, 2017
In today’s application economy, market success is increasingly being defined by an organization’s ability to deliver multi-channel applications that provide an exceptional and differentiated customer experience. To deliver the service levels required, IT teams need to move to establish proactive IT monitoring approaches. This white paper offers an overview of the key requirements that must be met for IT teams to establish effective proactive monitoring capabilities.
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CA Technologies

Vom reaktiven zum proaktiven IT-Monitoring

Published By: CA Technologies EMEA     Published Date: Nov 16, 2017
in der modernen application Economy hängt der markterfolg immer stärker von der Fähigkeit eines unternehmens ab, multi-Channel-anwendungen mit hervorragender und einzigartiger Customer Experience bereitzustellen. um die dafür erforderlichen Service Levels zu halten, müssen sich it-teams zu einem proaktiven it-monitoring hin bewegen. Dieses White Paper gibt einen Überblick über die Hauptanforderungen, die erfüllt sein müssen, damit it-teams effektive, proaktive monitoringfunktionen einrichten können.
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CA Technologies EMEA

IDC Spotlight paper

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
According to Mary Johnston Turner, Research Vice President at IDC; "Breaking down technology specific management as well as data silos also facilitates faster infrastructure and application rollouts, reduces human errors, and improves overall business agility.Cloud based management, monitoring and analytics help to improve collaboration between IT operations and developer teams by stabilizing service levels and monitoring usage to support accurate charge back." 
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Oracle PaaS/IaaS/Hardware

CA Application Quality Management and Testing Tools

Published By: CA Mainframe     Published Date: Sep 12, 2008
Automated application quality assurance and testing are fundamental to the delivery of the service levels and managed risks that are essential to delivering business outcomes you can depend on. In this context, CA’s mainframe Application Quality Management and Testing Tools send very strong messages: the tools are being actively developed and, where appropriate, integrated with equivalent tools on the distributed platforms, to help companies deliver holistic, automated, business services.
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ca mainframe, mainframe, application quality, application testing, testing, application performance management, software testing
    
CA Mainframe
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