it automation

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How Watson Engagement Advisor Works

Published By: IBM     Published Date: Apr 27, 2016
When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster.
Tags : 
ibm, ibm watson, watson engagement advisor, customer service, customer relations, customer engagement, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer experience management
    
IBM

Customer Engagement and the Millennial Generation

Published By: IBM     Published Date: Apr 27, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster."
Tags : 
ibm, ibm watson, watson engagement advisor, customer engagement, millennial, millennial generation, customer experience, customer interaction service, customer relationship management, customer satisfaction, customer service, customer experience management, business technology
    
IBM

Why more Tools Won’t Protect Your Network

Published By: Forcepoint     Published Date: Apr 20, 2016
This will appear under the headline in some cases; in other cases, just the long description will appear. Both descriptions should work independently of each other and not be super redundant if possible: Relying on point products to protect your network is a losing strategy. Having tools than your IT team can handle raises costs, complexity and risk. Deploying enterprise security architecture with control over enforcement, coordination, end-to-end visibility and process automation from a single pane of glass, is the winning approach.
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security, security protection, security architecture, security, protection, access control, anti spam, anti spyware, anti virus, application security, intrusion prevention, security management, security policies
    
Forcepoint

5 Ways A Security Architecture Will Save Your Organization

Published By: Forcepoint     Published Date: Apr 19, 2016
Relying on point products to protect your network is a losing strategy. Having tools than your IT team can handle raises costs, complexity and risk. Deploying enterprise security architecture with control over enforcement, coordination, end-to-end visibility and process automation from a single pane of glass, is the winning approach.
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Forcepoint

Getting Started w/DevOps Automation eBook

Published By: Cisco     Published Date: Apr 15, 2016
In the time it took to download and open this eBook, you could have spun up and configured hundreds of virtual machines in a public or private cloud, deployed your application, database, middleware, messaging, load balancers, storage, and other components to those configured servers, linked them all together, and had your app live in production - all with a single click. This isn't the future we're describing, it's right now, and thousands of development teams around the world are doing it. At a high level, we;re describing automation that cloud and API's enable, and at a low level, we're describing the outcome of adopting a DevOps mentality and the associated tooks. This eBook will look at the basics of DevOps, automation and configuration management to get you started down the right path.
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cloud management, cloud services, cloud management, best practices, cloud computing, business optimization, business intelligence, business management, content integration, content management system
    
Cisco

2015 Invoice Automation Navigator Report

Published By: Coupa     Published Date: Apr 13, 2016
The Invoice Automation Navigator Report can assist in the initial selection of AP automation solutions. This report: Provides a comparative analysis of 10 leading solutions Provides a roadmap to the process of selecting a provider
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Coupa

Automating for Digital Transformation

Published By: IBM     Published Date: Apr 11, 2016
Automating for Digital Transformation: Tools-driven DevOps and Continuous Software Delivery in the Enterprise. Learn why companies are adopting DevOps to speed software delivery and innovation - Understand why “speed with quality” is the real challenge of Continuous Delivery and the importance of automation - Explore DevOps best practices and automation tools in place at high-performing companies
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ibm, ibm urbancode, cloud, digital transformation, ema study, devops, software development, cloud computing
    
IBM

Automating for Digital Transformation

Published By: IBM     Published Date: Apr 11, 2016
Automating for Digital Transformation: Tools-driven DevOps and Continuous Software Delivery in the Enterprise. Learn why companies are adopting DevOps to speed software delivery and innovation Understand why “speed with quality” is the real challenge of Continuous Delivery and the importance of automation Explore DevOps best practices and automation tools in place at high performing companies
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ibm, ibm urbancode, cloud, digital transformation, ema study, devops, software development, cloud computing
    
IBM

Enabling the Path to Private Cloud: Automation

Published By: CDW - NetApp     Published Date: Apr 07, 2016
A critical step in moving from a shared virtualized environment toward a private cloud is the transition from infrastructure optimization to service optimization. NetApp’s design approach, technologies, and ecosystem integration build upon our storage efficiencies to deliver service-level efficiencies using centralized, policy-based management and automation. With NetApp® OnCommand® Workflow Automation, an efficient service-oriented approach can be implemented that enables storage provisioning, data protection, and operational processes to be integrated and automated. As a result, enterprises can meet workload service-level requirements while greatly reducing management costs and improving business agility.
Tags : 
cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology, it management, data management, application integration, application performance management, best practices, business technology
    
CDW - NetApp

Enabling the Path to Private Cloud: Self-Service

Published By: CDW - NetApp     Published Date: Apr 07, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology, it management, knowledge management, enterprise applications, data management, business technology
    
CDW - NetApp

Deployment Automation Basics

Published By: IBM     Published Date: Apr 06, 2016
"Discover the benefits of deployment automation and how to maximize your automation investments! IT organizations have been finding it increasingly difficult to deploy more quickly without adding more people and incurring additional risks. Only until recently have there been more viable automated deployment options to offer an alternative to the slow and error prone process of manual deployment. Read the paper to learn about: • The limitations of manual deployment, namely its inconsistency, lack of visibility, and proneness to error • The benefits of deployment of automation • The base set of features that an automated system should provide"
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ibm, deployment automation, consistent deployments, urbancode, software development
    
IBM

Enabling the Path to Private Cloud: Automation

Published By: CDW     Published Date: Apr 04, 2016
A critical step in moving from a shared virtualized environment toward a private cloud is the transition from infrastructure optimization to service optimization. NetApp’s design approach, technologies, and ecosystem integration build upon our storage efficiencies to deliver service-level efficiencies using centralized, policy-based management and automation. With NetApp® OnCommand® Workflow Automation, an efficient service-oriented approach can be implemented that enables storage provisioning, data protection, and operational processes to be integrated and automated. As a result, enterprises can meet workload service-level requirements while greatly reducing management costs and improving business agility.
Tags : 
cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology, data management, application integration, best practices, virtualization, infrastructure management
    
CDW

Enabling the Path to Private Cloud: Self-Service

Published By: CDW     Published Date: Apr 04, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
Tags : 
cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology, mobile computing, application integration, business intelligence, data center
    
CDW

2016 Buyers Guide for Load Balancers

Published By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
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avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery, application delivery controller, adc, software-defined networks, sdn, networking, it management
    
Avi Networks

Retail in a Digital World: How to Survive and Thrive

Published By: SAP     Published Date: Mar 22, 2016
Nearly all store sales will be influenced by digital in 2020, and the retailer of the future will excel at orchestrating core processes in the maze of near-infinite purchase paths available to ever-more discerning consumers. Digital transformation will impact all areas of retail business processes as retailers seek new ways to reach consumers while maximizing efficiencies within their own operations. Automation, speed, and contextually driven decisions will create opportunities for retailers and help transform relationships with their suppliers, consumers, and employees. Learn more about how digital transformation is impacting the retail industry. Download a complimentary copy of the Retail in a Digital World white paper.
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sap, digital retail, digital businesses, business technology
    
SAP

Straight Talk: 7 Considerations to Future-Proof Your Load Balancing Strategy

Published By: Avi Networks     Published Date: Mar 17, 2016
Software-defined architectures have transformed enterprises to become more application-centric. With application owners seeking public-cloud-like simplicity and flexibility in their own data centers, IT teams are under pressure to reduce wait times to provision applications. Legacy load balancing solutions force network architects and administrators to purchase new hardware, manually configure virtual services, and inefficiently overprovision these appliances. Simultaneously, new infrastructure choices are also enabling applications to be re-architected into autonomous microservices from monolithic or n-tier constructs. These transformations are forcing organizations to rethink load balancing strategies and application delivery controllers (ADCs) in their infrastructure.
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avi networks, load balancing strategy, best practices, software defined architecture, application centric, application performance, application services, application delivery controller, automation, networking
    
Avi Networks

Case Study: Avi Networks and Cisco ACI Automate Application Services for $4 Billion Enterprise

Published By: Avi Networks     Published Date: Mar 17, 2016
A five-year-long quest for software-defined application delivery and services came to a fruitful end for this $4 billion enterprise when they chose Avi Networks and Cisco ACI as part of their move to a next generation data center architecture. Avi Networks represented the perfect complement to the network automation benefits delivered by Cisco ACI at the company.
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avi networks, cisco, aci, application services, software defined application delivery, data center architecture, load balancing, networking, enterprise applications
    
Avi Networks

CITO Research: Buyer's Guide to Big Data Integration

Published By: Pentaho     Published Date: Mar 08, 2016
If you’re evaluating big data integration platforms, you know that with the increasing number of tools and technologies out there, it can be difficult to separate meaningful information from the hype, and identify the right technology to solve your unique big data problem. This analyst research provides a concise overview of big data integration technologies, and reviews key things to consider when creating an integrated big data environment that blends new technologies with existing BI systems to meet your business goals. Read the Buyer’s Guide to Big Data Integration by CITO Research to learn: • What tools are most useful for working with Big Data, Hadoop, and existing transactional databases • How to create an effective “data supply chain” • How to succeed with complex data on-boarding using automation for more reliable data ingestion • The best ways to connect, transport, and transform data for data exploration, analytics and compliance
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data, buyer guide, integration, technology, platform, research, enterprise applications
    
Pentaho

2015 Invoice Automation Solutions Review

Published By: Coupa     Published Date: Mar 07, 2016
The Invoice Automation Navigator Report can assist in the initial selection of AP automation solutions. This report: Provides a comparative analysis of 10 leading solutions Provides a roadmap to the process of selecting a provider
Tags : 
    
Coupa

2015 “State of ePayables” Market Research

Published By: Coupa     Published Date: Mar 07, 2016
With AP becoming a strategic hub, it's critical that companies focus on automation of AP processes to increase efficiency, accuracy and productivity. The report focuses on the state of AP and how best-in-class AP teams leverage automation solutions to improve business results.
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Coupa

5 Reasons Personal Insurers Should Embrace Cognitive Computing

Published By: IBM     Published Date: Feb 26, 2016
"71% of consumers do some digital research before buying an insurance policy, and 26% of those surveyed had purchased their policies online. Insurance companies are investing in interactive websites, mobile apps, and analytics software to help them optimize their processes, increase sales, improve customer service, and boost their financial standing. But is this enough to keep up? As technology continues to advance, leading insurance companies are already looking ahead to the next big advance that will transform the industry: cognitive computing."
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cognitive computing, analytics software, ibm, insurance, process automation, business analytics, enterprise software, business technology
    
IBM

How Watson Engagement Advisor Works

Published By: IBM     Published Date: Feb 26, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster. "
Tags : 
ibm, watson engagement advisor, analytics, customer service, application integration, business intelligence, customer interaction service, customer relationship management, enterprise software
    
IBM

Top 5 Video Marketing Mistakes

Published By: Brightcove     Published Date: Feb 18, 2016
Video moves business. No other form of content engages and converts more effectively than video.
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video marketing , revenue marketing, demand generation, lead generation , video , martech, marketing technology , digital marketing, marketing automation, calls to action, video analytics
    
Brightcove

From Invoice Capture to Archive: How to Achieve End-to-End AP Automation

Published By: Onbase     Published Date: Feb 18, 2016
Accounts payable has been talking about end-to-end integrated automation for at least 40 years. Today, the technology exists, but resources are limited and end-to-end AP automation is still not standard. Some AP departments have automated pieces of the AP process, but an end-to-end solution should include the ability to capture, integrate, measure, process, store, and access information.
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accounts payable, business management, business practices, accounting, finance, business intelligence, productivity
    
Onbase

How Top Performing Companies Drive Sales & Marketing Alignment

Published By: LiveHive     Published Date: Feb 16, 2016
Recent studies have shown that the lack of integration between sales and marketing systems can cause the biggest gap between top sales performers and under-achievers. Yet less than 1 out of 10 B2B companies report good alignment between sales and marketing organizations, according to Sirius Decisions. Download the white paper “How Top Performing Companies Drive Sales and Marketing Alignment” to learn more about how content personalization, analytics, and process automation can help you build a stronger relationship between sales and marketing.
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livehive, sales productivity, integration, marketing, b2b, sales process, best practices, business management, business process automation, business process management
    
LiveHive
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