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2015 Gartner Critical Capabilities for Enterprise Mobility Management Suites

Published By: Citrix Systems, Inc.     Published Date: Jan 27, 2016
Gartner evaluates nine vendors’ enterprise mobility management (EMM) solutions against 11 critical capabilities in the 2015 Critical Capabilities for Enterprise Mobility Management Suites report.
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citrix, gartner, enterprise, mobility, management, mobility, ip telephony, network security, email security, hacker detection, mobile computing, smart phones, wifi, wireless phones, wireless security, data protection, collaboration, secure content management, mobile device management
    
Citrix Systems, Inc.

Predictive inventory management: Keeping your supply chain in balance

Published By: IBM     Published Date: Oct 16, 2014
This white paper outlines some of the major factors affecting inventory and supply chain management, and covers practices and capabilities that distinguish the most successful approaches to this complex process. You'll learn the factors to consider as you evaluate the maturity of your organization's supply chain and inventory management processes as well as recommendations for incremental improvements that can enable you to cost-effectively upgrade your inventory management system, one step at a time.
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predictive analytics, inventory management, supply chain, supply chain management
    
IBM

IBM 2014 Digital Experience for Marketers

Published By: IBM     Published Date: Jun 20, 2014
In this video, see how Greenwell Financial marketers use IBM's Digital Experience platform to make customers the center of attention to drive business value. This demo highlights IBM's latest capabilities including Site Wizard, Digital Data Connector, Marketing Center, Media Analytics and more.
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ibm, digital experience, digital strategy, marketing, digital experience platform, social media analytics, customer engagement
    
IBM

Let Customer Feedback Do The Driving and Learn Why.

Published By: SPSS     Published Date: Jun 30, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience, consumer behavior, actionable insight, centralized system, feedback programs, push orientation, lifecycle-based approach, customer retention, churn rate, compliance, internal r&d, behavioral data, descriptive data
    
SPSS

Let Customer Feedback Do The Driving and Learn Why

Published By: SPSS, Inc.     Published Date: Mar 31, 2009
This paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the IT organization.
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predictive enterprise, spss, enterprise feedback management, efm, customer-driven innovation, crm, customer relationship management, customer experience, consumer behavior, actionable insight, centralized system, feedback programs, push orientation, lifecycle-based approach, customer retention, churn rate, compliance, internal r&d, behavioral data, descriptive data
    
SPSS, Inc.

Hosted CRM Buyer's Guide: Learn what a Hosted CRM system can do for you

Published By: Tippit, CRM     Published Date: May 15, 2009
Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.
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tippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies, enterprise applications, customer relationship management, return on investment
    
Tippit, CRM

The Surest Path to Social Publishing

Published By: Acquia     Published Date: Aug 03, 2009
Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
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social publishing, acquia, customer service, brands, web content, social media, publishing, publish, journalism, blog, blogging, rich content, myspace, facebook, orkut, meebo, wikis, forum, tagging, twitter
    
Acquia

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies

Published By: Sun Microsystems     Published Date: Jul 20, 2009
This free white paper from the experts at IDC reveals the profound impact of social technologies-also known as Web 2.0-on enterprise IT. Users are demanding capabilities including collaboratively working across regions, knowledge capture, and community and brand building outside the firewall. But you can meet those demands-if you're ready.
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web 2.0, sun, social technologies, enterprise it, collaboration, virtualization, sun microsystems, power, cooling, business integration, business intelligence, customer interaction service, enterprise software, information management
    
Sun Microsystems

IIA: Will Your Evolving Business Intelligence Strategy Make It or Break It?

Published By: SAS     Published Date: Apr 25, 2017
Business intelligence has come a long way ? from assistance with report generation to self-service platforms for discovery and analytical insight. As technological capabilities and business aptitude with information continue to advance, the next generation of BI will be even more capable and valuable to the enterprise. To discuss today’s success factors and tomorrow’s opportunities, IIA spoke with Andy Bitterer, Senior Director of Business Intelligence Product Management at SAS, and Tapan Patel, Principal Product Marketing Manager at SAS.
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SAS

Active Directory Auditing: What it Is, What it Isn't

Published By: ScriptLogic     Published Date: Nov 14, 2011
This whitepaper discusses the challenges of native tools and the 7 key capabilities that you need so that you can effectively audit Active Directory.
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active directory, auditing, native tools, centralized, data, secure, database, compliance, configuration management, data integration, data protection, database security, soap, service oriented architecture, productivity, project management, software compliance, sarbanes oxley compliance, service management, desktop management
    
ScriptLogic

Lucky Brand uses SeeWhy's Conversion Manager to Double Conversion Rates and Triple Revenues

Published By: SeeWhy     Published Date: Nov 04, 2011
Although satisfied with the results of their batch-based remarketing service, denim retailer Lucky Brand tested the real time capabilities of SeeWhy's Conversion Manager solution and tripled their online revenue.
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seewhy, marketing, conversion, revenue, marketing, remarketing strategy, lucky brand
    
SeeWhy

AV-Test: Real World Protection and Remediation

Published By: Symantec     Published Date: Aug 09, 2013
AV-Test performed a comparative review of 7 enterprise endpoint security products to determine their real-world protection and remediation capabilities. The malware test used samples for real-world threats, false-positives, and remediation. Download the report to find out how each of the security solution performed. Download Now.
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symantec, security, threat, report, key findings, best practice, strategy, technology, business technology
    
Symantec

Evolving Datacenter Architectures

Published By: Sponsored by HP and Intel ®     Published Date: Feb 21, 2013
In this paper, we explore these concepts and highlight the critical features necessary to move beyond server virtualization by leveraging key integration capabilities between IT components.
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virtualization, network, storage, cloud computing, it infrastructure, vaai, san, migration, network architecture, network management, network performance, network performance management, infrastructure
    
Sponsored by HP and Intel ®

5 things to Know About the Service-Defined Enterprise

Published By: Logicalis     Published Date: Jun 20, 2014
Transitioning your organization to a service-defined model will help your IT department deliver critical applications and capabilities that your lines of business need to stay competitive, at the pace your line of business managers need them. This brief discusses five considerations that will help you understand the benefits of the service-defined enterprise and help make the transition from technology-defined to service-defined a smooth one.
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service-defined enterprise, it agility, it responsiveness, it transformation, shadow it, it as a service, itsm, service-based it, service-centric it, technology expectations, cio expectations, cio review, it results, it expectations, soap, service oriented architecture, business technology
    
Logicalis

The Top 20 Tools Needed for Hybrid IT

Published By: Viavi Solutions     Published Date: Sep 30, 2016
IT today is more complex than ever. Public cloud, networks, storage systems, servers, and applications all combine to deliver today’s IT services. But how do you manage such a diverse and complex infrastructure? Can legacy tools help after this seismic shift? This document answers these questions and provides 20 tools you need to deliver services in this new hybrid IT world. Today’s IT environment provides greater promise than ever before. New technologies are driving new capabilities and even more opportunities to differentiate. The opportunity for innovation has never been greater: faster compute, more storage, and new applications all working together to drive greater efficiency and greater power. But this wave of innovations has also added greater complexity since one failure in this increasingly complex IT stack means a failure of the entire service. New consumer-focused cloud based applications are setting a high standard—nearly 100% up time with peak performance all while IT.
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Viavi Solutions

Switching Phone Systems

Published By: Wheelhouse     Published Date: Aug 13, 2013
There are lots of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. But even the thought of switching can be intimidating. There is an enormous number of factors to consider. They have to do with cost, features, technical complexity and other issues. And the impact of each factor varies depending on what kind of system you’re changing from. In short, when it comes to switching phone systems, nothing is simple or straightforward.
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phone systems, wheelhouse, idg, business intelligence, voice over ip, telecom
    
Wheelhouse

10 VoIP Companies and Technologies to Watch in 2013

Published By: Wheelhouse     Published Date: Aug 13, 2013
The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. Buying VoIP means more than simply replacing your existing phone system with a functionally identical one running over an IP network. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems. Most important of these is that it allows the integration of voice calling with multiple other methods of communication. Both sellers and buyers of VoIP products that build their strategies around this reality will fare best.
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voip, technology, business management, voice over ip, business intelligence
    
Wheelhouse

How to Socially Enable Your Contact Center

Published By: Oracle     Published Date: Nov 01, 2013
Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, rightnow cloud service, contact center, valued customers, social-enabled customer service, customer conversations, social media, twitter, facebook, crowd service, agent-assisted service, crowd-sourced knowldge, best practices, business process management, customer interaction service, customer satisfaction, customer service, collaboration, customer experience management
    
Oracle

Cisco Strengthens the Scope of Unified Computing System (UCS)

Published By: Cisco     Published Date: Aug 18, 2014
IT can be one of the biggest concerns for businesses today. Security, compliance, enablement, cost control and scalability must all be considered. Additionally, with insurgent trends such as mobility changing the face of business, choosing a partner who is able to consultatively deliver multiple services and solutions is increasingly important. We have now strengthened the scope of our Unified Computing System by expanding our data centre management capabilities. Fill in your details to the right to download your free white paper and learn how we have become the key supplier of converged technology and services in this space.
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ucs, scope, cisco, security, compliance, servers, data, innovative, data center, architecture, performance, processors, blade, equipment
    
Cisco

IDC Video Marketscope

Published By: Cisco     Published Date: Jan 05, 2015
This study includes an analysis of 11 worldwide enterprise videoconferencing equipment vendors. To qualify for inclusion in this IDC MarketScape study, vendors must offer a portfolio of enterprise-class videoconferencing products, solutions, and services either directly and/or through channel partners.Basic capabilities of the vendor offerings should include support for high-definition (HD) video and audio technology, availability of data collaboration tools and applications for use within a video session, and the ability to integrate with UC portfolios and business applications, among other criteria.
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mobile, video collaboration, portfolios, investments, unified communications, wireless, data management
    
Cisco

Best Practices for Messaging, Collaboration, Security, Archiving and Encryption in the Cloud

Published By: Smarsh     Published Date: Feb 27, 2014
An overview of the important considerations that both senior business management and IT management should think about as they decide whether or not to migrate some or all of their messaging and collaboration capabilities to the cloud.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, email encryption, cloud-based archiving, enterprise applications, data management, mobile computing, business technology, data center
    
Smarsh

The Case for Third Party Archiving in Microsoft® Exchange Environments

Published By: Smarsh     Published Date: Feb 27, 2014
Recent Microsoft® Exchange editions have basic archiving functionality, but highly regulated and publicly-held companies are likely to require more sophisticated third-party archiving solutions with advanced compliance, e-discovery and legal hold capabilities. Read this report to learn why content should be archived, what native archiving functionality in Exchange can (and cannot) do and recommendations for defining your archiving practices.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage, business technology, virtualization, cloud computing, infrastructure
    
Smarsh

EMA Radar for Application-Aware Network Performance Management

Published By: Riverbed     Published Date: Jul 15, 2014
The Riverbed solution is one that exhibited strong capabilities across a broad number of our measured categories, without clearly dominating anything in particular. The solution is still going through integration between the Cascade and OPNET portfolios, and thus did not achieve full potential scores in some regards, but the breadth of design and capabilities is now among the very best in the ANPM sector.
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ema, application-awareness, network, performance, management, solution, opnet, network performance, network performance management, application performance management
    
Riverbed

Riverbed Advances Visibility into Virtual Data Centers

Published By: Riverbed     Published Date: Jul 15, 2014
In January 2012, Riverbed® Technology announced version 9.5 of its Cascade® network performance management solution, which included a number of major enhancements. Collectively, the new capabilities are designed to improve visibility into the health and activity of applications and services traversing networks from the branch to the data center.
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advnace, visibility, virtual data centers, technology, solution, management, storage virtualization, server virtualization, data center design and management, virtualization
    
Riverbed

EMA: The Riverbed Cascade Solution for the Enterprise

Published By: Riverbed     Published Date: Jul 15, 2014
Any strategy for managing the network infrastructure must include a direct understanding of how well the network is playing its role in application and service delivery. This is the realm of Application-aware Network Performance Management (ANPM), and it is essential to understand the primary requirements for such systems in order to adequately evaluate and select tools and products that will best meet the need. This paper reviews the challenges that ANPM solutions are best fit to address, which qualities and capabilities are of most importance, and how one alternative, Riverbed’s Cascade Solution, stacks up.
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ema, solution, enterprise, network, infrastructure, anpm, network performance, network performance management, storage management, business technology
    
Riverbed
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