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Harvard Business Review Analytic Services Surveyed 600+ Executives on Customer Experience

Published By: Sprinklr     Published Date: Sep 28, 2017
"The Harvard Business Review recently surveyed 600+ executives from the world's biggest companies to uncover their customer experience strategies. The survey reveals that customer experience is vital for business success, and establishes social media as the foundation for customer experience. "
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr

Recognition and Appreciation in a Culture of Change

Published By: OC Tanner     Published Date: Apr 19, 2018
Recognition and appreciation are also vitally important in the workforce as organizations and their employees struggle to adapt to rapid change. New research conducted separately by O.C. Tanner and Brandon Hall Group shows the significant influence of recognition and appreciation in building a cultural foundation for change, innovation and a spirit of accomplishment.
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OC Tanner

Azure Governance Framework

Published By: Ahead     Published Date: Nov 15, 2018
If your business is like many other organizations that are in the process of enabling a Microsoft Azure public cloud platform, then you might be struggling with the guardrails needed to secure and manage cost, while at the same time enabling flexibility for the teams consuming cloud services. While the Azure platform is already very secure, it also allows a great deal of flexibility in configuration. In order to avoid accidentally creating security holes and out-of-control spend, a Governance Framework is required. We created the AHEAD Azure Governance framework to allow enterprises to develop and maintain a fully optimized, and secure environment. The resulting framework will be tailored to your organization’s specific business and compliance needs, as every enterprise is different. This guide will introduce you to the components of this necessary Azure Foundational Governance Design.
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Ahead

The Ultimate Guide to ESP Selection for the Modern Retail Marketer

Published By: Bluecore     Published Date: Apr 03, 2019
If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most email marketers use technologies that do the exact opposite? It’s time to break out of the Email Death Spiral and advance your marketing program with the next generation of email marketing technology. This guide explores exactly what your team needs to know to prepare for a successful change and how to best evaluate this next generation of email marketing technology, including: Understanding the next generation of email marketing technology Determining when it’s time for a change Prioritizing value with a proof of concept Approaching the ESP selection process Securing buy-in for the change Building a successful retail marketing program around your new ESP Creating a foundation for long term success
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retail marketing, esp, email marketing, marketing technology
    
Bluecore

Creating a Foundation for Digital Transformation

Published By: Zerto     Published Date: Oct 08, 2018
"Digital Transformation is the process of incorporating the use of digital technology into all aspects of an organization, driving changes to the traditional ways of doing business that radically improve the functionality, performance and reach of the organization, as well as the value delivered to customers (both internal and external). This whitepaper will give you an in-depth look at what Digital Transformation is, why it’s relevant, and how Zerto Virtual Replication can be used as an enabler of Digital Transformation to create a flexible yet robust foundation for future transformation projects."
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digital transformation, virtual replication
    
Zerto

2019 SD-WAN Market Trends Report

Published By: Masergy     Published Date: Aug 01, 2019
AS COMPANIES CONTINUE TO ADVANCE THEIR DIGIT AL TRANSFORMATION, SD-WAN IS BECOMING INCREASINGLY FOUNDATIONAL TO EVOLVING NETWORK CAPABILITIES.
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Masergy

Introducing the Two Sigma Factor Lens

Published By: Two Sigma     Published Date: Sep 19, 2019
In this paper, we provide an overview of the Two Sigma Factor Lens, designed for analyzing multi-asset portfolios and derived from returns of broad, liquid asset class proxy indexes. This lens is intended to be: • Holistic, by capturing the large majority of cross-sectional and time-series risk for typical institutional portfolios; • Parsimonious, by using as few factors as possible; • Orthogonal, with each risk factor capturing a statistically uncorrelated risk across assets; • Actionable, such that desired changes to factor exposure can be readily translated into asset allocation changes. Finally, we discuss methods for constructing and assessing the Two Sigma Factor Lens that can be extended to produce additional risk factors for new sub-assetclasses or cross-sectional risks that may not currently be captured by the lens.1 This factor lens, and our ongoing work to expand it, form the foundations of the VennTM platform.
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Two Sigma

Enhanced Data Center Security with SPARC and Oracle Solaris

Published By: Oracle     Published Date: Oct 20, 2017
This paper provides guidance to organizations interested in researching Oracle’s SPARC M7 and Oracle Solaris 11 security features and capabilities. It will also provide a high level overview of some of the noteworthy features that these two product offerings bring to the market. We will review industry best practices in information security as it relates to these Oracle products in the context of a secure implementation. This paper is not meant to be an in depth technical paper, position paper, or security implementation guide. It will instead endeavor to deliver a foundational level of knowledge of the SPARC M7 processor and server technology and the function set within Oracle Solaris 11 that are primarily relevant to information security as it is currently understood. The information used to compose this paper was collected from a variety of open sources, interviews with Oracle subject matter experts, and reviews of OEM (Original Equipment Manufacturer) documentation and specificatio
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Oracle

Communications Transformation as a Competitive Advantage

Published By: Vonage Business     Published Date: Jan 15, 2019
In this eBook you’ll learn: How digital technologies, including advanced communications, remove cumbersome obstacles to growth that have built up over time The myriad of technologies being used by business customers to interact with companies The way CPaaS solutions quickly address specific business needs today while laying the foundation for the future
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Vonage Business

Network Intelligence – A New Approach to Network and Device Management

Published By: BlueCat     Published Date: Aug 20, 2013
To enable always-on application access and business connectivity, you need a rock-solid network foundation. The increasingly complex, dynamic and fluid relationship between networks and devices requires a new approach to IP Address Management (IPAM) – one that unifies mobile security, address management, automation and self-service to provide actionable network intelligence and a broad span of control. This paper discusses the critical role of IPAM in providing a smarter way to connect mobile devices, applications, virtual environments and clouds.
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device management, ipam, ip address management, ip management, dns management, dhcp management, network security, network management
    
BlueCat

Selecting an Effective Hyper-Converged Infrastructure Solution

Published By: VMware     Published Date: Jul 24, 2018
As infrastructure managers confront urgent demands for data center agility and cost savings, the benefits of Hyper-Converged Infrastructure (HCI) become all the more compelling. HCI enables lower cost IT operations and greater flexibility by combining compute, storage and management in a single software-defined solution on commodity hardware. This paper offers guidance on selecting an HCI solution. It is based on IT Central Station member reviews of VMware vSAN, a foundational component of VMware HCI.
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VMware

Selecting an Effective Hyper-Converged Infrastructure Solution

Published By: VMware     Published Date: Jul 24, 2018
As infrastructure managers confront urgent demands for data center agility and cost savings, the benefits of Hyper-Converged Infrastructure (HCI) become all the more compelling. HCI enables lower cost IT operations and greater flexibility by combining compute, storage and management in a single software-defined solution on commodity hardware. This paper offers guidance on selecting an HCI solution. It is based on IT Central Station member reviews of VMware vSAN, a foundational component of VMware HCI.
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VMware

Demystifying Unified Communications

Published By: ShoreTel     Published Date: Jun 05, 2013
To achieve UC and other next-generation benefits, companies must build the right foundation.
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unified communications, tco, total cost of ownership, uc solutions
    
ShoreTel

Reduce Power Consumption

Published By: VMware Dell     Published Date: Jun 05, 2008
VMware solutions help customers meet their energy saving goals by enabling safe consolidation of underutilized x86 desktops and servers onto less hardware, both through initial consolidation efforts and dynamically as computing requirements change. This white paper explains how VMware virtualization provides the foundation for dramatically more energy efficient IT environments.
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power, data center, green, environmental, environment, spend, server virtualization, virtual machine
    
VMware Dell

E-Book: What Keeps Bus Leaders Up at Night

Published By: Success Factors     Published Date: Jul 02, 2013
Convert your late-night worries into daytime business success As a small-business leader, you have many reasons for insomnia. Worrying about managing your money, execution, and people can make for restless nights. SuccessFactors is here to help you get a little shut-eye. Download “What keeps business leaders up at night? A quick guide to talent excellence for small-business leaders” for a walk-through of the pivotal areas of your talent management where you can make changes that impact your business. This e-book identifies some of the top worries that keep small-business leaders up at night. How do you sleep better? You bring an integrated approach to your talent management processes to help your people turn strategy into action and action into results. By downloading this e-book, you will learn the benefits of: • Aligning your workforce to your strategy • Helping your people grow • Hiring and retaining the right people from the start • Building a data foundation for your talent mana
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e-book, business leaders, benefits, talent management
    
Success Factors

eBook: The World's #1 Application Server

Published By: Oracle     Published Date: Apr 03, 2012
Download this interactive eBook to learn about the world's #1 application server and why it is the best possible foundation for applications running in the modern data center.
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cloud computing, oracle, oracle exalogic, oracle weblogic, oracle coherence, oracle tuxedo, application integration, application performance management
    
Oracle

Nemertes Research PilotHouse Awards: Server for Virtualization

Published By: Sponsored by HP and Intel® Xeon® processors     Published Date: May 07, 2012
The Nemertes Research PilotHouse Awards provide insight on the performance of technology vendors. See which vendors were recognized for their servers built for virtualization.
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virtualization, servers, intel, storage, 2.0, infrastructure, trends, storage
    
Sponsored by HP and Intel® Xeon® processors

Rack Basics: Everything You Need to Know Before You Equip Your Data Center

Published By: Tripp Lite     Published Date: Jun 28, 2018
When you’re designing a data center, server room or network closet, deciding which racks to deploy and how to configure them should be at the top of your list. Just like building a house, the surface details may steal the spotlight, but it’s the quality of the underlying foundation that makes the difference between success and frustration. Racks organize IT equipment, such as servers and network switches, into standardized assemblies that make efficient use of space and other resources. Depending on the options you choose, they can also improve power protection, cooling, cable management, device management, physical security, mobility, ease of installation and protection from harsh environmental conditions. Choosing the right racks and configuring them to match your needs will ensure that your IT equipment operates reliably and efficiently, saving your organization from costly downtime and other needless expenses.
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Tripp Lite

The Blueprint Redefined

Published By: Adobe     Published Date: Mar 03, 2017
The ideal customer experience is everything today, and it starts with a modern digital foundation. You can’t give customers the timely and relevant experiences they expect with outdated solutions that are cobbled together. Read The Blueprint Redefined to see how a modern digital foundation can get you there. You’ll learn: • How a unified platform lets you easily manage and refine customer experiences • Three steps to deliver great digital experiences on all devices • The roles of personalization, analytics, and asset management
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customer experience, modern digital foundation, digital experience, asset management
    
Adobe

The Blueprint Redefined

Published By: Adobe     Published Date: Apr 17, 2017
The ideal customer experience is everything today, and it starts with a modern digital foundation. You can’t give customers the timely and relevant experiences they expect with outdated solutions that are cobbled together. Read The Blueprint Redefined to see how a modern digital foundation can get you there. You’ll learn: How a unified platform lets you easily manage and refine customer experiences Three steps to deliver great digital experiences on all devices The roles of personalization, analytics, and asset management
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customer experience, modern solutions, modern digital foundation, streamlined technology, user friendly interface, personalization, asset management
    
Adobe

The Blueprint Redefined

Published By: Adobe     Published Date: Jun 22, 2017
The ideal customer experience is everything today, and it starts with a modern digital foundation. You can’t give customers the timely and relevant experiences they expect with outdated solutions that are cobbled together. Read The Blueprint Redefined to see how a modern digital foundation can get you there. You’ll learn: •How a unified platform lets you easily manage and refine customer experiences •Three steps to deliver great digital experiences on all devices •The roles of personalization, analytics, and asset management
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campaign management, customer experiences, digital experience, analytics, asset management, personalization
    
Adobe

The Extraordinary Possibility

Published By: Adobe     Published Date: Jul 13, 2017
Evolving your digital analytics program for a shift toward democratization requires foundational work. It’s crucial that you evaluate the current state of your analytics program. Know that building confidence for the analytics newbies and their managers will take time and investment, but it will set the stage for providing exceptional and consistent customer experiences across channels. Download our new guide The Extraordinary Possibility to learn about the five strategies to help you transition into an organization where everyone is part of the Analytics action.
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digital analytics, analytics, digital experience, adobe
    
Adobe

Ovum Digital Marketing Strategies

Published By: Adobe     Published Date: Nov 10, 2017
Rapidly changing customer expectations require speedy digital transformation. The newest strategy in digital engagement is to combat competitive threats in a continually changing tech landscape. Companies need to invest in a solid digital marketing foundation and shift gears quickly to meet changing customer expectations. Get the report, Digital Marketing in the High-Tech Industry.
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Adobe

Identity-Led Security and Strong Authentication

Published By: OKTA     Published Date: Oct 23, 2017
As organizations and workplaces evolve, less control is exercised over devices, services, and people, leading to a gap with traditional security tools. Identity not only becomes the critical control point, but the information stemmed from it can be leveraged to strengthen existing processes as well as integrate with other security investments. Join this webinar to learn why identity isn’t simply just a "first step" but also the foundation modern security should be built on. Then explore what characteristics a strong authentication solution should include as we demo Okta’s Adaptive MFA solution.
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OKTA

APIs and the language of business collaboration

Published By: Red Hat     Published Date: Jan 07, 2019
A business survives when it extends its core competencies in new ways. Increasingly, one of the paths to innovation lies with application programming interfaces (APIs). APIs allow a business to take traditional revenue (and traditional customer and partner interactions) and carry them into a different technological foundation. This enables new customer and ecosystem relationships that can monetize the organization’s core assets and lead to sustained growth and new value and revenue streams.
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Red Hat
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