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Best Practices for Marketing Excellence & Operational Efficiency

Published By: Silverpop     Published Date: Feb 04, 2013
Discover how you can start with a few key features and gradually increase sophistication with this guide to foundational, recommended and better practices for marketing automation.
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marketing automation, email marketing, best practices, crm, analytics, optimization, testing
    
Silverpop

Whitepaper: The SD-WAN Provides the Fast Path to the Virtual Cloud Network

Published By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
Digital transformation has moved out of the early-adopter phase and into mainstream adoption. According to the ZK Research 2018 IT Priorities Study, 88% of businesses now have digital initiatives underway, up from 84% in 2017. The urgency of IT and business leaders is well warranted, as companies that master being digital will leapfrog the competition and be able to sustain a market-leading position. Those that lag in their digital initiatives will fall farther behind and will struggle to survive. The key to digital success is having an agile IT foundation that enables businesses to adapt to market transitions faster than the competition. However, there is no single technology called “digital transformation.” Rather, it is powered by the following four key enabling technologies:
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VMware SD-WAN by VeloCloud

Managing Your Data in a Hybrid and Multicloud World is Critical to Digital Transformation Success

Published By: NetApp     Published Date: Mar 05, 2018
Download IDC's paper to learn how a single data management tier across on-premise and multiple clouds is critical to making hybrid cloud and multicloud environments effective. This foundation for digital transformation success helps businesses: improve time to market, cut compliance risk, and enable businesses to innovate at an accelerated pace.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

Allina Health Environmental Monitoring Case Study

Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
When four of its hospitals needed to transition from manual to automated temperature monitoring, Allina Health sought a solution that would meet its core requirements: timely alerts to problems and automatic data capture for compliance reporting requirements. Ultimately, it was also looking for an enterprise solution that could form the standard for its entire health system. Read this case study to learn why Allina Health chose STANLEY Healthcare’s Wi-Fi-based AeroScout® Environmental Monitoring solution, including MobileView software, as its system-wide standard to build an enterprise foundation for asset tracking, environmental monitoring, and other RTLS capabilities.
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healthcare, medicine, asset tracking, environmental monitoring, rtls, hospital
    
STANLEY Healthcare

Boost IT Visibility & Value with Service Catalog

Published By: ServiceNow     Published Date: Jul 09, 2015
Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.
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ServiceNow

EMC Isilon OneFS Operating System: Powering the Isilon Scale-out NAS Storage Platform

Published By: Dell EMC     Published Date: Nov 03, 2015
This white paper provides an introduction to the EMC Isilon OneFS operating system, the foundation of the Isilon scale-out storage platform.
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
perconverged infrastructure (HCI) is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? Who benefits from HCI, and who doesn’t? What enterprise infrastructure challenges could be solved with HCI? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand th
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: What are the most effective uses of HCI today and in the future? This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand the key requirements enterprise IT administrators should consider as they begin their initial deployments or expand
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Dell EMC

Transform Your Business with HCI

Published By: Dell EMC     Published Date: Dec 01, 2017
Hyperconverged infrastructure is becoming a popular architecture choice, particularly for businesses consolidating infrastructure as part of a hybrid IT strategy to extend compute and storage resources outside the enterprise. At its current level of progress, HCI could soon become a foundation layer for the next generation of infrastructure at enterprises, midsized companies and remote deployments. Hybrid cloud is the next frontier for HCI, with most players looking to develop cloud orchestration and workload-migration capabilities to become hybrid cloud enablers for enterprises and service providers. Today, many organizations still have questions and uncertainty about HCI: -What are the most effective uses of HCI today and in the future -Who benefits from HCI, and who doesnt -What enterprise infrastructure challenges could be solved with HCI This report will provide data and analysis to provide perspective on how the HCI market could be evolving, and to better understand the ke
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Dell EMC

Top 5 Reasons to Automate Identity Lifecycle

Published By: Okta     Published Date: May 09, 2016
Cloud-first, mobile-first organizations are seeing huge benefits from taking a more distributed approach to IT. Business units are given more freedom to evaluate and select SaaS applications that will enable efficiency and growth. Users are given more freedom to use the devices that make them the most productive. When this trend started, most IT organizations were able to implement some basic, manual processes to administer and govern IT in this best-of-breed distributed environment. However, as the number of touchpoints increases, IT needs to automate to keep pace. This paper goes into more detail on the top 5 reasons to automate identity lifecycle and identity administration and build a solid foundation for future cloud-first, mobile-first IT.
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Okta

Frictionless Government: Provide, Protect and Prosper in the Digital Society

Published By: SAP     Published Date: May 03, 2016
Digitization is the foundation for a frictionless government.
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sap, government, digital, society, integrated, frictionless government
    
SAP

Akamai White Paper: An End to End Solution for Small Business Security

Published By: Akamai Technologies     Published Date: Nov 13, 2018
Competitive pressures from peers are forcing CSPs to evolve beyond connectivity and offer incremental valueadded services to sustain revenue growth. Security services are an obvious candidate for consideration since awareness of the need for security protections is extremely high due to regular media coverage highlighting Internet exploits. Threat trends and strong alignment with large customer segments are creating opportunity for CSPs to offer a foundational layer of web protection for every Internet access connection. They can provide a previously unavailable level of web security that reduces the risk their customers face, without imposing a configuration or management burden.
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Akamai Technologies

7 Ways to Mitigate Increases in Audit Fees

Published By: IBM     Published Date: Jul 14, 2016
How are some companies decreasing audit fees in the face of pressure to increase them? In this follow-up report to the 2015 Audit Fee Survey, Financial Executives Research Foundation interviewed several senior-level financial executives and audit partners. These interviews revealed best practices in mitigating increases in audit fees and how to work more efficiently and effectively with auditors. Access this report to learn the reasons for increased audit fees and the impact of PCAOB inspections. You'll also discover how to review current audit focus areas, improve internal controls, automate processes, and review audit hours and fees.
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best practices, audit, finance, efficiency, productivity, business management, business technology
    
IBM

Turbo LAMP White Paper

Published By: IBM     Published Date: Oct 06, 2016
With the rise of cloud computing and mobile technologies the desire would be to have a LAMP stack that can be optimized for dynamic scale out as well as scale up virtualized infrastructures that can take advantage of the capabilities of the latest POWER8 architecture from IBM and its OpenPOWER partners. Building upon the collaboration gained with POWER8 and the OpenPOWER Foundation, IBM is uniquely positioned to deliver a more robust and high performing stack by working with key component providers while still allowing interchangeability of the components.
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cloud computing, ibm, ubuntu, power8, operating systems, web applications, network performance, database development
    
IBM

The New Content Frontier

Published By: Adobe     Published Date: Sep 28, 2016
Customer are infinitely complex, but connecting with them doesn’t have to be. Because while your customers may be wildly different, they do all want one thing — meaningful and relevant experiences. To deliver these experiences requires a powerful web content management system. It’s the digital foundation you need to provide the personalized experiences — that build brands, customer loyalty, and ROI. To learn more about web experience management, read The New Content Frontier. ?
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adobe, customer experience, web content management, web content management system
    
Adobe

The Blueprint Redefined

Published By: Adobe     Published Date: Sep 28, 2016
The ideal customer experience is everything today, and it starts with a modern digital foundation. You can’t give customers the timely and relevant experiences they expect with outdated solutions that are cobbled together. Read The Blueprint Redefined to see how a modern digital foundation can get you there. You’ll learn: - How a unified platform lets you easily manage and refine customer experiences - Three steps to deliver great digital experiences on all devices - The roles of personalization, analytics, and asset management?
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adobe, customer experience, digital, marketing marketers, digital experience
    
Adobe

Quality Management in the Contact Center

Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agents—and deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: • Perform effective coaching using the SAFE coaching framework • Calculate the ROI of your training and coaching investments • Developing a peer mentor program
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8x8 Inc.

Delivering Engaging Experiences To Your Audience

Published By: IBM     Published Date: May 16, 2017
When the CMO Council recently asked more than 200 senior marketing decision makers how effectively they have aligned physical and digital experiences, half admitted that these integrated experiences were selective, at best. Yet it is alignment, consistency and connection that drive the foundational relationship between the brand and the buyer. The CMO Council, in partnership with IBM, will host a one-hour interactive webcast with industry-leading media, entertainment and telecommunications marketers to discuss how audience insights across the digital and physical experience have been turned into action, allowing these brands to personalize and enrich each engagement. Multiple case studies will also be discussed during the webcast that focus on the power of segmentation and innovations around cognitive computing.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM

KuppingerCole Report Leadership Compass: Access Management and Federation

Published By: IBM     Published Date: Oct 26, 2017
With the growing demand of business for tighter communication and collaboration with external parties such as business partners and customers, IT has to provide the technical foundation for such integration. Web Access Management and Identity Federation are key technologies for that evolution. They enable organizations to manage access both from and to external systems, including cloud services, in a consistent way. Organizations have to move forward towards strategic approaches to enabling that integration, in support of the Extended and Connected Enterprise.
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access management, identity federation, it strategies, security, infrastructure
    
IBM

MetaFabric Architecture Enables Agile Data Centers in Financial Services

Published By: Juniper Networks     Published Date: Jun 22, 2017
In today’s technology-driven world, a financial services organization’s ability to evolve the business quickly depends on the network. MetaFabric architecture, which is the foundation of Juniper’s unique end-to-end data center networking solution, helps financial services firms respond confidently to whatever happens in the market. With an open, simple, and smart network in place, organizations can adapt quickly and seamlessly to changing requirements while eliminating the disruptions of forced upgrades and unnecessary purchases that come with vendor lock-in. Most importantly, the MetaFabric architecture helps companies stay at the forefront of innovation, keeping them one step ahead of the competition.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks

Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle

Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017

Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017

The Digital Manufacturing Enterprise – Leveraging ISA-95 as You Build a Successful Foundation

Published By: Dassault Systèmes     Published Date: Jun 19, 2018
This white paper presents an overview of the ISA-95 standard and how it can simplify manufacturing operations-to-enterprise integration.
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Dassault Systèmes
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