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Cross the Sustainability Chasm

Published By: IBM US Smarter Buildings     Published Date: Jan 10, 2012
Download this white paper to learn the practical strategies, targeted initiatives and deployed technologies used by organizations that have "crossed the sustainability chasm", using findings from a wide-ranging survey of 130 sustainability-focused professionals.
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ibm, smarter buildings, sustainability, environmental sustainability, energy goals, energy performance
    
IBM US Smarter Buildings

Learn the Strategies and Tactics to Achieve Your Sustainability Goals

Published By: IBM US Smarter Buildings     Published Date: Apr 23, 2012
View this on-demand webcast to learn the practical strategies, targeted initiatives and deployed technologies used by organizations that have "crossed the sustainability chasm", using findings from a wide-ranging survey of 130 sustainability-focused professionals.
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ibm, smarter buildings, eam, asset management, workplace solutions
    
IBM US Smarter Buildings

Strategies and Tactics to Achieve Sustainability Goals

Published By: IBM - Tririga     Published Date: Dec 21, 2011
A recent study by Gartner, in collaboration with TRIRIGA, an IBM Company, surveyed 130 professionals responsible for the planning and implementation of sustainability initiatives across large corporations. This paper provides a thorough analysis of these survey results.
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ibm, technology, tririga, sustainability, asset management, business intelligence, design and facilities, power and cooling
    
IBM - Tririga

7 Steps for Maximizing e-Procurement User Adoption and Cost Savings Within Your Organization

Published By: Coupa Software     Published Date: Sep 19, 2012
Your new e-procurement solution is only as productive as the people using it. Download this white paper now and find out what it takes to get employees on board so you can meet your ROI goals fast.
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e-procurement, purchasing decision, cost savings, procurement processes, business process management, eprocurement
    
Coupa Software

3 Ways IT Performance Monitoring Can Save You Money And Time

Published By: Heroix     Published Date: Oct 15, 2012
Download this whitepaper to look at three ways IT performance monitoring can help meet multiple goals, to save corporate dollars and improve the company's performance.
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it performance, it infrastructure, it resources, business technology, virtualization, infrastructure
    
Heroix

Three Ways IT Performance Monitoring Can Save You Money And Time

Published By: Heroix     Published Date: Jan 23, 2013
An application and network performance monitoring tool can be the means to meet larger corporate goals of reduced costs, operational efficiency, and time savings for IT and other staff.
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it performance monitoring, sla, service level agreement, network, consolidation, bandwidth management, application integration, application performance management
    
Heroix

8 Steps to an Effective Mobile Device Policy

Published By: CDW     Published Date: Oct 10, 2013
A team approach and careful consideration of operational and security issues will pave the way for effective guidance. The drivers are many, but big draws include the potential for greater productivity — giving people anywhere, anytime access to information via devices they’re comfortable with.
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mobile device policy, mobile data policy, mobility goals, byod, user profile, device security, mobile applications, app availability
    
CDW

Delivering on Promise of Digital Transformation

Published By: BMC Software     Published Date: Oct 23, 2014
Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software

Getting Ahead of the Compliance Curve

Published By: Symantec Corporation     Published Date: Jun 18, 2014
Compliance is a fast-moving target, and it’s getting harder to keep up. In a survey by IT Policy Compliance Group, a consortium dedicated to helping IT security professionals meet policy and compliance goals, 70 percent of all respondents reported being subject to multiple regulatory compliance mandates, as well as contractual obligations and industry standards. Download to learn how Symantec Certificate Intelligence Center allows enterprises to automate discovery tasks and set up alerts to notify administrators when certificates expire or require maintenance.
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symantec, ssl certificates, tco, third party vendors, hidden costs, ssl benefits, management platform, it professionals
    
Symantec Corporation

Service and Support as a Strategic Imperative

Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
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logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support
    
LogMeIn Rescue

The Ultimate HR Guide to Promoting Benefits Programs, Tools, and Resources

Published By: Castlight Health     Published Date: Aug 02, 2016
"In this eBook from Castlight Health and Jellyvision, you will learn: • How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more. • What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism. • How to put your organization’s technology to work toward your communication goals to meet employees on their level."
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castlight health, human resources, benefits, jellyvision
    
Castlight Health

Why Recognition Is Essential, Even in a Challenging Economy

Published By: Tharpe Robbins     Published Date: Mar 05, 2015
Many companies are adding integrated recognition and reward strategies specifically to engage employees, enhance the employee experience, and drive shared responsibility for reaching corporate goals throughout the organization. This white paper from TharpeRobbins shows you how performance-driven rewards help our clients move beyond traditional service and safety reward programs to new levels of employee recognition.
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employee engagement, rewards, awards, recognition, performance recognition, length-of-service recognition, organization performance, attract talent
    
Tharpe Robbins

IT Workload Research: Media & Entertainment Findings

Published By: CoreSite     Published Date: May 29, 2019
This research report shows the statistics behind U.S. based Media and Entertainment organizations’ adoption of data storage and compute solutions. Touching on the latest trends and specifically researched for the IT departments to see how their peers and competitors are investing to reach future business and technology goals.
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colocation, interconnection, scalable, solutions, data, data store, data storage, compute
    
CoreSite

The Emerging Opportunity of Full Stack Communications in the Midmarket WP

Published By: Avaya     Published Date: Mar 10, 2016
Midmarket enterprises are quite literally caught in the middle. They do not have the economies of scale of large enterprises, and their communications challenges are too complex to solve with an appstore. Although midmarket businesses have similar goals and requirements as larger enterprises, they don’t have the same degree of resources to accomplish them.
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communication, reporting, network management, best practices, network performance, content delivery
    
Avaya

Gartner: Rethinking CRM Customer Service Fundamentals

Published By: ServiceNow     Published Date: Oct 11, 2017
Delivering world-class customer service is possible when IT engages the entire enterprise in the design of products, services and technologies. Our research helps IT and lines of business to establish goals, objectives and projects to provide exceptional service with the customer in mind.
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ServiceNow

Best Practices: Measuring the business benefits of diversity: 15 key metrics

Published By: SAP     Published Date: Feb 26, 2016
Tracking and assessing workforce-diversity programs shouldn't be hard work, but it should be a top priority. Because businesses benefit when they employ highly engaged workers with different backgrounds, HR leaders and hiring professionals contribute directly to a company’s success when diversity programs meet their goals.
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sap, business benefits, diversity, kpi, metrics
    
SAP

Doing the Right Things: Using Goal Management to Drive Business Execution

Published By: SAP     Published Date: Feb 26, 2016
Goal management is among the most powerful methods companies have to execute business strategies. Thousands of studies have examined the impact of goal management on workforce productivity. This white paper discusses what it means to be a goal driven organization, how goal management fits into an overall integrated talent management process, and explains the relationships between goals and other factors that drive employee performance such as skills and competencies.
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sap, business management, goal
    
SAP

How to Navigate CRM and CCI Procurement on the Route to Omnichannel Success

Published By: Genesys     Published Date: Apr 07, 2017
To meet the growing demand for digital interactions, both CRM and CCI (contact center infrastructure) vendors have added a range of digital channels to their portfolios. CCI vendors are focusing on offering an integrated omnichannel customer engagement platform, to improve their appeal to the customer service software market. The challenge for IT leaders is to decide which engagement channels should be managed by which vendors. This Gartner report discusses: - Three procurement strategies IT leaders can adopt to achieve their business goals for omnichannel (voice plus all digital channels) - Strengths and challenges associated with each strategy - Key considerations for omnichannel success
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genesys, contact center infrastructure, cci, omnichannel success, cci vendors
    
Genesys

5 Reasons Leaders Invest in Language Training

Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone

Architect's Guide to NoSQL

Published By: Datastax     Published Date: Apr 04, 2017
An an Enterprise Architect (or an aspiring one), your job is to help define, build, and manage your company's technology architecture for its single most important asset - its information - in order to meet the company's business goals. Read this comprehensive guide to learn how all the key areas of database design, creation, security, object management, backup/recovery, monitoring and tuning, data migrations, and more - are carried out in a NoSQL database.
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architect, guide, nosql, datastax
    
Datastax

The Power of Cloud for Sports and Entertainment Venues

Published By: Oracle Hospitality - S&E     Published Date: May 09, 2017
Large venue operations are faced with many challenges today. The good news for stadium operators is that there is a way to make these goals more achievable: cloud technology. If you’re looking for a cloud solution to take your venue forward, then look no further than Oracle Hospitality Simphony’s Cloud Service which allows you to optimize the fan experience with a modern food and beverage operation. Learn more about how cloud technology can enhance your venue operations.
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Oracle Hospitality - S&E

White Paper: Benefiting from Bedside Specimen Labeling

Published By: Zebra Technologies     Published Date: Jun 15, 2017
Labeling blood and other samples at the time they are collected improves patient safety and helps prevent a host of problems related to misidentification — including many of the estimated 160,900 adverse events that occur in U.S. hospitals annually because of sample identification errors. There is a strong and growing body of evidence within medical literature that creating specimen identification labels on demand at the patient bedside with a mobile printer can significantly reduce errors. The Joint Commission’s National Patient Safety Goals (NPSG) advocate the use of two patient-specific identifiers, such as name and birthdate, whenever taking blood or other samples from a patient, and to label the sample collection container in the presence of the patient.
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specimen, labeling, benefit, hospitals
    
Zebra Technologies

Benefiting from Bedside Specimen Labeling

Published By: Zebra Technologies     Published Date: Sep 12, 2018
Labeling blood and other samples at the time they are collected improves patient safety and helps prevent a host of problems related to misidentification — including many of the estimated 160,900 adverse events that occur in U.S. hospitals annually because of sample identification errors.1 There is a strong and growing body of evidence within medical literature that creating specimen identification labels on demand at the patient bedside with a mobile printer can significantly reduce errors. The Joint Commission’s National Patient Safety Goals (NPSG) for 2010 advocate the use of two patient-specific identifiers, such as name and birthdate, whenever taking blood or other samples from a patient, and to label the sample collection container in the presence of the patient. Producing specimen labels at the patient bedside and encoding patient identification in a barcode satisfies both The Joint Commission’s NPSG and Health Insurance Portability and Accountability Act (HIPAA) requirements. T
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Zebra Technologies

The $687B Question: Is Employee Engagement the Driver for Business Success?

Published By: Kronos     Published Date: Jul 26, 2017
Employees and managers face challenges and pressures each day that make work unnecessarily complex and unproductive. This complexity can stand in the way of achieving business goals and prevent employees from delivering the value they want to bring to the workplace. This Coleman Parkes and Workforce Institute at Kronos report highlights key findings and discusses the roles leadership, technology, and talent management play in optimizing workforce engagement for sustained competitive advantage. Learn about the challenges, opportunities, and costs of employee engagement — or lack thereof — in organizations today, and how small changes can go a long way toward engaging employees and ultimately drive business success.
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efficiency, employee engagement, leadership, talent management, workforce
    
Kronos

Maximizing Time and Creating Value in Payroll

Published By: Kronos     Published Date: Jul 26, 2017
When it comes to time, there never seems to be enough. Just ask any payroll professional. Time constraints are nothing new, but what is new is how payroll professionals are tackling the challenge. They are discovering how to strategically leverage today’s best-of-breed human capital management (HCM) technology to better manage the expectations and demands placed on today’s payroll teams to achieve greater business results. By investing in an HCM solution as an integral part of their workforce management strategy, businesses can align and create efficiencies within three core areas of payroll — compliance, processes, and data visibility. This will free up time for an already over-burdened payroll team that can add value, deliver on actionable real-time data, and execute on company-driven projects that can impact organizational goals and improve bottom-line results.
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payroll, human capital management, workforce management, compliance, processes, data visibility
    
Kronos
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